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View Full Version : Pop-ups and Running slow, but Avast and Spybot think it's clean


RTalons
2010-07-18, 21:27
Hi,

My machine has been running slowly and whenever I open firefox, a new tab will open up for random websites.

I have run updated Spybot and Avast scans several times but they are unable to find anything. Here are my DDS logs:

DDS:

DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 14:14:24.59 on Sun 07/18/2010
Internet Explorer: 6.0.2900.5512 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.447.75 [GMT -5:00]

AV: avast! Antivirus *On-access scanning enabled* (Updated) {7591DB91-41F0-48A3-B128-1A293FD8233D}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Documents and Settings\Owner\My Documents\Downloads\dds.com

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/home.html
uSearch Page = hxxp://srch-qus10.hpwis.com/
uDefault_Page_URL = hxxp://qus10.hpwis.com/
uDefault_Search_URL = hxxp://srch-qus10.hpwis.com/
uSearch Bar = hxxp://srch-qus10.hpwis.com/
mDefault_Page_URL = hxxp://qus10.hpwis.com/
mDefault_Search_URL = hxxp://srch-qus10.hpwis.com/
mSearch Page = hxxp://srch-qus10.hpwis.com/
mStart Page = hxxp://qus10.hpwis.com/
mSearch Bar = hxxp://srch-qus10.hpwis.com/
uInternet Connection Wizard,ShellNext = hxxp://qus10.hpwis.com/
uInternet Settings,ProxyOverride = localhost
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [SpybotSD TeaTimer] "c:\program files\spybot - search & destroy\TeaTimer.exe"
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [HPHmon05] c:\windows\system32\hphmon05.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [HPDJ Taskbar Utility] c:\windows\system32\spool\drivers\w32x86\3\hpztsb08.exe
mRun: [VTTimer] VTTimer.exe
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: turbotax.com
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {33564D57-0000-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Notify: igfxcui - igfxsrvc.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\5cwgdxsg.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPUploader.dll
FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2009-6-13 165456]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2010-3-20 17744]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-8 40384]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-8 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-8 40384]
S2 mrtRate;mrtRate; [x]

=============== Created Last 30 ================

2010-07-08 22:42:28 38848 ----a-w- c:\windows\avastSS.scr
2010-07-08 22:41:35 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software

==================== Find3M ====================

2010-06-14 00:01:44 411368 ----a-w- c:\windows\system32\deployJava1.dll
2010-05-02 05:22:50 1851264 ----a-w- c:\windows\system32\win32k.sys
2010-04-20 05:30:08 285696 ----a-w- c:\windows\system32\atmfd.dll

============= FINISH: 14:15:45.60 ===============


And the Attach.txt :

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 4/14/2007 4:52:05 PM
System Uptime: 7/18/2010 1:38:36 PM (1 hours ago)

Motherboard: ASUSTek Computer INC. | | Kamet2
Processor: AMD Athlon(tm) XP 3000+ | Socket A | 2158/166mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 148 GiB total, 124.599 GiB free.
D: is FIXED (FAT32) - 5 GiB total, 0.967 GiB free.
E: is CDROM ()
F: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP171: 5/12/2010 4:37:20 PM - Software Distribution Service 3.0
RP172: 5/25/2010 7:27:11 PM - Software Distribution Service 3.0
RP173: 6/11/2010 3:23:48 PM - Software Distribution Service 3.0
RP174: 6/11/2010 5:53:07 PM - Software Distribution Service 3.0
RP175: 6/13/2010 7:01:34 PM - Installed Java(TM) 6 Update 20
RP176: 6/13/2010 7:03:03 PM - Installed Java Runtime Environment
RP177: 6/19/2010 11:35:08 AM - System Checkpoint
RP178: 6/26/2010 1:53:50 PM - System Checkpoint
RP179: 7/4/2010 4:29:23 PM - System Checkpoint
RP180: 7/4/2010 8:17:45 PM - Configured easy Internet sign-up
RP181: 7/8/2010 5:42:15 PM - avast! Free Antivirus Setup
RP182: 7/17/2010 4:42:07 PM - Removed Sesame Street - Learn, Play & Grow.
RP183: 7/17/2010 4:42:58 PM - Removed WexTech AnswerWorks
RP184: 7/17/2010 4:43:32 PM - Removed TurboTax ItsDeductible 2006
RP185: 7/18/2010 1:32:43 PM - Removed Zone Deluxe Games

==== Installed Programs ======================


Adobe Acrobat and Reader 8.1.2 Security Update 1 (KB403742)
Adobe Flash Player ActiveX
Adobe Photoshop Album Starter Edition
Adobe Reader 8.1.2
Adobe Reader 8.1.2 Security Update 1 (KB403742)
AiO_Scan
AIOMinimal
AiOSoftware
ArcSoft ShowBiz 2
avast! Free Antivirus
Canon Camera Access Library
Canon Camera Support Core Library
Canon Camera Window DC_DV 5 for ZoomBrowser EX
Canon Camera Window DC_DV 6 for ZoomBrowser EX
Canon Camera Window MC 6 for ZoomBrowser EX
Canon G.726 WMP-Decoder
Canon MovieEdit Task for ZoomBrowser EX
Canon RAW Image Task for ZoomBrowser EX
Canon RemoteCapture Task for ZoomBrowser EX
Canon Utilities EOS Utility
Canon Utilities PhotoStitch
Canon Utilities ZoomBrowser EX
Comcast Universal Installer v1.2
Compaq Connections
Compaq Instant Support
Compaq Organize
Copy
CreativeProjects
Director
DocProc
ERUNT 1.1j
Fax
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
hp deskjet 3600
HP Deskjet Preloaded Printer Drivers
HP Photo & Imaging 3.1
HP Photo and Imaging 2.0 - Photosmart Cameras
HP PSC & OfficeJet 3.0
HP Software Update
hpmdtab
HpSdpAppCoreApp
HPSystemDiagnostics
InstantShare
Intel(R) Extreme Graphics Driver
IntelliMover Data Transfer Demo
InterVideo WinDVD Player
Java 2 Runtime Environment, SE v1.4.2
Java Auto Updater
Java(TM) 6 Update 20
KBD
LiveUpdate 1.90 (Symantec Corporation)
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Standard Edition 2003
Microsoft Office XP Professional
Microsoft Plus! Digital Media Edition
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works 7.0
Mozilla Firefox (3.6.6)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
NVIDIA GART Driver
PhotoGallery
Photosmart 140,240,7200,7600,7700,7900 Series
PrintScreen
PS2
PSShortcutsP
QFolder
Quicken 2004
QuickProjects
Readme
RealOne Player
RecordNow!
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Scan
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player (KB979402)
Security Update for Windows Media Player 9 (KB917734)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972260)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974455)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB976325)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB981349)
Security Update for Windows XP (KB982381)
Shutterfly Plugin
SkinsHP1
SkinsHP2
Sonic Update Manager
Spybot - Search & Destroy
TrayApp
Unload
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
Update for Windows XP (KB976749)
Update for Windows XP (KB978207)
Update for Windows XP (KB980182)
VIA Rhine-Family Fast Ethernet Adapter
VIA/S3G Display Driver
Viewpoint Media Player (Remove Only)
WebFldrs XP
WebReg
Windows XP Service Pack 3

==== Event Viewer Messages From Past Week ========

7/17/2010 7:07:30 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Mouclass
7/17/2010 5:16:29 PM, error: Service Control Manager [7011] - Timeout (30000 milliseconds) waiting for a transaction response from the Dnscache service.
7/17/2010 4:42:14 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
7/15/2010 7:54:06 AM, error: Service Control Manager [7000] - The nVidia WDM Video Capture (universal) service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
7/15/2010 7:54:06 AM, error: Service Control Manager [7000] - The nVidia WDM A/V Crossbar service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
7/15/2010 7:54:06 AM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified.
7/15/2010 7:53:42 AM, error: Ftdisk [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.
7/15/2010 7:53:42 AM, error: Ftdisk [45] - The system could not sucessfully load the crash dump driver.

==== End Of File ===========================

Thanks in advance for any help!

RTalons
km2357
2010-07-20, 21:12
Hello and welcome to Safer Networking.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:

1. Rerun DDS and post the fresh DDS.txt and Attach.txt in your next post/reply.


2. Download and Run Gmer

Please download gmer.zip (http://www.gmer.net/gmer.zip) from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure that the 'Sections' button is ticked and the 'Show All' button is unticked. Click the Scan button and let the program do its work. GMER will produce a log.

Once the scan is complete, you may receive another notice about rootkit activity.
Click OK.

GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

Please post the results from the GMER scan in your reply.
RTalons
2010-07-22, 03:12
Hi km2357,

The PC I'm trying to fix is actually my mother-in-law's and I won't be able to get back there until this weekend. Once I do I'll repost with the gmer scan as well as a fresh DDS. I wanted to reply to your post so the thread wouldn't get archived :)

Thanks,
RTalons
km2357
2010-07-22, 05:49
Ok, thanks for letting me know. :)
RTalons
2010-07-26, 00:10
Hi km2357,

The situation got much worse when I got back to the computer. Something called "Antivir Pro" was claiming to be antivirus software, opening random webpages, giving pop-up "infection alerts" and was stopping everything I tried to do, claiming everything all the files were "infected" and I needed to go download their software. It was bad enough that it would even stop me from opening task manager or Add/remove programs to try and get rid of it.

So I decided to bite the bullet and reinstall windows :( Everything should be clear after formatting the hard drive, but I wanted to include the requested logs anyway just in case.

Here's a fresh DDS:


DDS (Ver_10-03-17.01) - NTFSx86
Run by Owner at 15:40:49.22 on Sun 07/25/2010
Internet Explorer: 6.0.2800.1106
Microsoft Windows XP Home Edition 5.1.2600.1.1252.1.1033.18.447.104 [GMT -4:00]


============== Running Processes ===============

C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\windows\system\hpsysdrv.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\ALCXMNTR.EXE
C:\WINDOWS\LTMSG.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\PROGRA~1\ALWILS~1\Avast5\avastUI.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\interMute\SpamSubtract\SpamSub.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\SoftwareDistribution\Download\eb5ff0ae9fdaa24285c4924997a7aa90\update\update.exe
C:\Documents and Settings\Owner\My Documents\Downloads\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.comcast.net/
uSearch Page = hxxp://srch-qus10.hpwis.com/
uDefault_Page_URL = hxxp://qus10.hpwis.com/
uDefault_Search_URL = hxxp://srch-qus10.hpwis.com/
uSearch Bar = hxxp://srch-qus10.hpwis.com/
mDefault_Page_URL = hxxp://qus10.hpwis.com/
mDefault_Search_URL = hxxp://srch-qus10.hpwis.com/
mSearch Page = hxxp://srch-qus10.hpwis.com/
mStart Page = hxxp://qus10.hpwis.com/
mSearch Bar = hxxp://srch-qus10.hpwis.com/
uInternet Connection Wizard,ShellNext = hxxp://qus10.hpwis.com/
uInternet Settings,ProxyOverride = localhost
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 6.0\reader\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {549B5CA7-4A86-11D7-A4DF-000874180BB3} - No File
BHO: {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - No File
EB: Media Band: {32683183-48a0-441b-a342-7c2a440a9478} - %SystemRoot%\System32\browseui.dll
uRun: [RecordNow!]
uRun: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [hpsysdrv] c:\windows\system\hpsysdrv.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [CamMonitor] c:\program files\hp\digital imaging\unload\hpqcmon.exe
mRun: [HPHUPD05] c:\program files\hp\{45b6180b-dcab-4093-8ee8-6164457517f0}\hphupd05.exe
mRun: [HPHmon05] c:\windows\system32\hphmon05.exe
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [VTTimer] VTTimer.exe
mRun: [PS2] c:\windows\system32\ps2.exe
mRun: [AlcxMonitor] ALCXMNTR.EXE
mRun: [LTMSG] LTMSG.exe 7
mRun: [Reminder] "c:\windows\creator\Remind_XP.exe"
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [avast5] c:\progra~1\alwils~1\avast5\avastUI.exe /nogui
StartupFolder: c:\docume~1\owner\startm~1\programs\startup\spamsu~1.lnk - c:\program files\intermute\spamsubtract\SpamSub.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\compaq~1.lnk - c:\program files\compaq connections\1940576\program\BackWeb-1940576.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {c95fe080-8f5d-11d2-a20b-00aa003c157a} - %SystemRoot%\web\related.htm
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - c:\windows\system32\msjava.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
LSP: SpSubLSP.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
Notify: igfxcui - igfxsrvc.dll
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\owner\applic~1\mozilla\firefox\profiles\1qe8gjqq.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.comcast.net/
FF - plugin: c:\program files\java\j2re1.4.2\bin\NPJPI142.dll
FF - plugin: c:\program files\real\realone player\netscape6\nppl3260.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprjplug.dll
FF - plugin: c:\program files\real\realone player\netscape6\nprpjplug.dll
FF - plugin: c:\program files\viewpoint\viewpoint media player\npViewpoint.dll

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_colors", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.use_native_popup_windows", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.enable_click_image_resizing", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("accessibility.browsewithcaret_shortcut.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.high_water_mark", 32);
c:\program files\mozilla firefox\greprefs\all.js - pref("javascript.options.mem.gc_frequency", 1600);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.lu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nu", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.nz", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--p1ai", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbayh7gpa", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.tel", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.auth.force-generic-ntlm", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.proxy.type", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.count", 24);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.buffer.cache.size", 4096);
c:\program files\mozilla firefox\greprefs\all.js - pref("dom.ipc.plugins.timeoutSecs", 45);
c:\program files\mozilla firefox\greprefs\all.js - pref("svg.smil.enabled", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("ui.trackpoint_hack.enabled", -1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.debug", false);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.agedWeight", 2);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.bucketSize", 1);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.maxTimeGroupings", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.timeGroupingSize", 604800);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.boundaryWeight", 25);
c:\program files\mozilla firefox\greprefs\all.js - pref("browser.formfill.prefixWeight", 5);
c:\program files\mozilla firefox\greprefs\all.js - pref("accelerometer.enabled", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("html5.enable", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.download.backgroundInterval", 600);
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("app.update.url.manual", "http://www.firefox.com");
c:\program files\mozilla firefox\defaults\pref\firefox-branding.js - pref("browser.search.param.yahoo-fr-ja", "mozff");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.name", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("extensions.{972ce4c6-7e08-4474-a285-3208198ce6fd}.description", "chrome://browser/locale/browser.properties");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add", "addons.mozilla.org");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("xpinstall.whitelist.add.36", "getpersonas.com");
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("lightweightThemes.update.enabled", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.allTabs.previews", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.hide_infobar_for_outdated_plugin", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("plugins.update.notifyUser", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("toolbar.customization.usesheet", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.nptest.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npswf32.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npctrl.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled.npqtplugin.dll", true);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("dom.ipc.plugins.enabled", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.enable", false);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.max", 20);
c:\program files\mozilla firefox\defaults\pref\firefox.js - pref("browser.taskbar.previews.cachetime", 20);

============= SERVICES / DRIVERS ===============

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2010-7-25 165456]
R2 avast! Antivirus;avast! Antivirus;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-25 40384]
R3 avast! Mail Scanner;avast! Mail Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-25 40384]
R3 avast! Web Scanner;avast! Web Scanner;c:\program files\alwil software\avast5\AvastSvc.exe [2010-7-25 40384]

=============== Created Last 30 ================

2010-07-25 21:15:21 0 d-----w- c:\windows\system32\bits
2010-07-25 21:14:11 0 d-----w- c:\windows\system32\PreInstall
2010-07-25 21:12:58 0 d-----w- c:\program files\Spybot - Search & Destroy
2010-07-25 21:12:58 0 d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2010-07-25 21:11:18 0 d-----w- c:\windows\system32\SoftwareDistribution
2010-07-25 21:09:59 217816 ----a-w- c:\windows\system32\wuaucpl.cpl
2010-07-25 21:09:59 186136 ----a-w- c:\windows\system32\wuaueng1.dll
2010-07-25 21:09:59 167704 ----a-w- c:\windows\system32\wuauclt1.exe
2010-07-25 21:05:09 38848 ----a-w- c:\windows\avastSS.scr
2010-07-25 21:05:03 0 d-----w- c:\docume~1\alluse~1\applic~1\Alwil Software
2010-07-25 21:00:35 0 d-s---w- c:\documents and settings\owner\UserData
2010-07-25 20:46:44 0 d-sh--r- C:\cmdcons
2010-07-25 20:46:42 0 d-----w- c:\windows\setup.pss
2010-07-25 20:46:19 3632 --sha-r- c:\windows\system32\drivers\HP_DQ181A-ABA S6500NX NA410_YC_Pres_QMXK351_E41NAheRED4_4_IKamet2_SASUSTek Computer INC._V2.01_B3.05_T031127_WXH1_L409_M448_J164_7AMD_8Athlon XP 3000+_92.16_111063044_N11063065_P_Z11C1044C_K_A11063059_U11063038_G11067205.MRK
2010-07-25 20:44:54 0 d-----w- c:\program files\Yahoo!
2010-07-25 20:41:11 195 ----a-w- c:\windows\system\hpsysdrv.DAT
2010-07-25 20:39:59 6400 ----a-w- c:\windows\system32\drivers\enum1394.sys
2010-07-25 20:39:59 57856 ----a-w- c:\windows\system32\drivers\drmk.sys
2010-07-25 20:39:59 55680 ----a-w- c:\windows\system32\drivers\ohci1394.sys
2010-07-25 20:39:59 134272 ----a-w- c:\windows\system32\drivers\portcls.sys
2010-07-25 20:36:18 0 d-----w- C:\I386
2010-07-25 20:28:25 0 d-----r- C:\Program Files
2010-07-25 20:28:22 0 d-----r- c:\documents and settings\all users\Documents
2010-07-25 20:28:01 0 d-----r- c:\windows\Offline Web Pages
2010-07-25 20:26:43 0 dcsh--r- c:\windows\system32\dllcache
2010-07-25 20:24:48 9728 -c--a-w- c:\windows\system32\dllcache\label.exe
2010-07-25 19:56:53 9522 ----a-w- c:\windows\Zapotec.bmp
2010-07-25 19:45:15 9216 -c--a-w- c:\windows\system32\dllcache\wuauserv.dll
2010-07-25 19:39:13 938496 -c--a-w- c:\windows\system32\dllcache\syssetup.dll
2010-07-25 19:38:56 62976 -c--a-w- c:\windows\system32\dllcache\pci.sys

==================== Find3M ====================


============= FINISH: 15:41:50.14 ===============


Attach.txt:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 7/25/2010 12:45:18 PM
System Uptime: 7/25/2010 3:25:01 PM (0 hours ago)

Motherboard: ASUSTek Computer INC. | | Kamet2
Processor: AMD Athlon(tm) XP 3000+ | Socket A | 2158/166mhz

==== Disk Partitions =========================

A: is Removable
C: is FIXED (NTFS) - 148 GiB total, 139.619 GiB free.
D: is FIXED (FAT32) - 5 GiB total, 0.978 GiB free.
E: is CDROM ()
F: is CDROM ()

==== Disabled Device Manager Items =============

==== System Restore Points ===================

RP1: 7/25/2010 4:45:21 PM - System Checkpoint
RP2: 7/25/2010 4:49:01 PM - Configured easy Internet sign-up
RP3: 7/25/2010 4:50:42 PM - Configured Quicken 2004
RP4: 7/25/2010 4:52:00 PM - Removed Zone Deluxe Games
RP5: 7/25/2010 4:57:38 PM - Removed Compaq Organize
RP6: 7/25/2010 5:05:03 PM - avast! Free Antivirus Setup
RP7: 7/25/2010 5:13:42 PM - Software Distribution Service 3.0
RP8: 7/25/2010 5:14:02 PM - Installed Windows XP KB898461.
RP9: 7/25/2010 5:15:05 PM - Installed Windows Installer KB893803v2.
RP10: 7/25/2010 5:15:17 PM - Installed Windows XP KB842773.

==== Installed Programs ======================


Adobe Photoshop Album Starter Edition
Adobe Reader 6.0
AiO_Scan
AIOMinimal
AiOSoftware
ArcSoft ShowBiz 2
avast! Free Antivirus
Compaq Connections
Compaq Instant Support
Copy
CreativeProjects
Director
DocProc
Fax
HP Deskjet Preloaded Printer Drivers
HP Photo & Imaging 3.1
HP Photo and Imaging 2.0 - Photosmart Cameras
HP PSC & OfficeJet 3.0
HP Software Update
hpmdtab
HpSdpAppCoreApp
HPSystemDiagnostics
InstantShare
Intel(R) Extreme Graphics Driver
IntelliMover Data Transfer Demo
Internet Explorer Q828750
InterVideo WinDVD Player
Java 2 Runtime Environment, SE v1.4.2
KBD
Memories Disc Creator 2.0
Microsoft .NET Framework 1.1
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office Standard Edition 2003
Microsoft Plus! Digital Media Edition
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works 7.0
Mozilla Firefox (3.6.8)
MUSICMATCH® Jukebox
NVIDIA GART Driver
Outlook Express Update Q330994
PhotoGallery
Photosmart 140,240,7200,7600,7700,7900 Series
PrintScreen
PS2
PSShortcutsP
QFolder
QuickProjects
Readme
RealOne Player
RecordNow!
S3 S3Display
S3 S3Gamma2
S3 S3Info2
S3 S3Overlay
Scan
SkinsHP1
SkinsHP2
Sonic Update Manager
SpamSubtract
Spybot - Search & Destroy
TrayApp
Unload
Update for Windows XP (KB898461)
Viewpoint Media Player (Remove Only)
WebFldrs XP
WebReg
Windows Installer 3.1 (KB893803)
Windows XP Hotfix - KB821557
Windows XP Hotfix - KB823559
Windows XP Hotfix - KB824146
Windows XP Hotfix - KB842773
Windows XP Hotfix (SP2) [See Q329115 for more information]
Windows XP Hotfix (SP2) [See q329256 for more information]
Windows XP Hotfix (SP2) [See Q329390 for more information]
Windows XP Hotfix (SP2) [See Q329834 for more information]
Windows XP Hotfix (SP2) Q327979
Windows XP Hotfix (SP2) Q328310
Windows XP Hotfix (SP2) Q329112
Windows XP Hotfix (SP2) Q329170
Windows XP Hotfix (SP2) Q329909
Windows XP Hotfix (SP2) Q331953
Windows XP Hotfix (SP2) Q331958
Windows XP Hotfix (SP2) Q810565
Windows XP Hotfix (SP2) Q810577
Windows XP Hotfix (SP2) Q810833
Windows XP Hotfix (SP2) Q811789
Windows XP Hotfix (SP2) Q814033
Windows XP Hotfix (SP2) Q814995
Windows XP Hotfix (SP2) Q815485
Windows XP Hotfix (SP2) Q817287
Windows XP Hotfix (SP2) Q817606

==== Event Viewer Messages From Past Week ========

7/25/2010 12:52:09 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
7/25/2010 12:47:45 PM, error: Service Control Manager [7000] - The nVidia WDM Video Capture (universal) service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
7/25/2010 12:47:45 PM, error: Service Control Manager [7000] - The nVidia WDM A/V Crossbar service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
7/25/2010 12:47:45 PM, error: Service Control Manager [7000] - The mrtRate service failed to start due to the following error: The system cannot find the file specified.

==== End Of File ===========================


and the GMER log:

GMER 1.0.15.15281 - http://www.gmer.net
Rootkit quick scan 2010-07-25 17:05:06
Windows 5.1.2600 Service Pack 1
Running: gmer.exe; Driver: C:\DOCUME~1\Owner\LOCALS~1\Temp\ugddypog.sys


---- System - GMER 1.0.15 ----

Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateProcessEx [0xF552BB9C]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwCreateSection [0xF552B9C0]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ZwLoadDriver [0xF552BAFA]
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) NtCreateSection
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ObInsertObject
Code \SystemRoot\System32\Drivers\aswSP.SYS (avast! self protection module/ALWIL Software) ObMakeTemporaryObject

---- Devices - GMER 1.0.15 ----

Device \FileSystem\Ntfs \Ntfs aswSP.SYS (avast! self protection module/ALWIL Software)

AttachedDevice \FileSystem\Ntfs \Ntfs aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)

Device \FileSystem\Fastfat \Fat aswSP.SYS (avast! self protection module/ALWIL Software)

AttachedDevice \FileSystem\Fastfat \Fat aswMon2.SYS (avast! File System Filter Driver for Windows XP/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Ip aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Tcp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\Udp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)
AttachedDevice \Driver\Tcpip \Device\RawIp aswTdi.SYS (avast! TDI Filter Driver/ALWIL Software)

---- EOF - GMER 1.0.15 ----

I did run the scan with GMER but it didn't come up with any Rootkit activity.

Does it look like it's clean now?

Thanks,
RTalons
km2357
2010-07-26, 05:42
Both the DDS and GMER Logs look good.

Since you reformatted the computer and reinstalled Windows XP everything should be fine. Is the computer experiencing any problems like redirects or popups? If its not, then we need to update the computer.

Do the following:

Since your computer looks to be clean, now would be a good time to upgrade to Windows XP SP3. To do that, go to Windows Update (http://windowsupdate.microsoft.com) and download and install SP3. Once that is done, reboot your computer and go back to Windows Update and download all the critical updates listed. Reboot once they are installed and repeat until there are no more critical updates left to download.

Also, while at Windows Update be sure to update IE to IE 8.


Step # 1 Update Adobe Acrobat Reader

There is a newer version of Adobe Acrobat Reader available. (See Note below)


First, go to Add/Remove Programs and uninstall Adobe Reader 6.0.
Please go to this link Adobe Acrobat Reader Download Link (http://www.adobe.com/products/acrobat/readstep2.html)
On the right Untick Adobe Phototshop Album Starter Edition if you do not wish to include this in the installation.
Click the Continue button
Click Run, and click Run again
Next click the Install Now button and follow the on screen prompts

Note: Adobe 9.3.3 is a large program and if you prefer a smaller program you can get Foxit 4.0.0 instead from http://www.foxitsoftware.com/downloads/index.php

If you decide to install Foxit 4.0.0 instead of Adobe, do the following during Foxit's Setup/Installation process:

Uncheck the following boxes:

I accept the License Terms and want to install Foxit Toolbar

Make Ask.com my default search

Create desktop, quick launch and start menu icon to eBay



Step # 2 Update Java

Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system.

Please follow these steps to remove older version Java components and update.

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6u21 (http://www.java.com/en/download/manual.jsp).
Click on the link to download Windows Offline Installation and save to your desktop. Do NOT use the Sun Download Manager.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Remove the following old versions of Java:


Java 2 Runtime Environment, SE v1.4.2


Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.

From your desktop double-click on the download to install the newest version.


Once you've done all the above, let me know and I'll give you some tips to help keep the computer clean in the future. Also if you run into any trouble, let me know as well.
RTalons
2010-07-28, 15:12
Ok thanks.

Glad it's looking clean now, and I'll be sure to finish the updates when I'm there this weekend.

A couple random questions:
If I only use Firefox is it still important to have IE fully updated (I will anyway, but just curious)?
And why shouldn't I use Sun's download manager for updating Java? I think that's what I've done on my other machines in the past. Should I go double-check those and remove any older versions?

Thanks again!
RTalons
km2357
2010-07-28, 21:19
Glad it's looking clean now, and I'll be sure to finish the updates when I'm there this weekend.

Ok, let me know when you've fully updated the computer and I'll give you tips to help keep the computer clean. :)



If I only use Firefox is it still important to have IE fully updated (I will anyway, but just curious)?

Yes, you should keep all programs on your computer fully updated. Even though you use Firefox, you never know when you might need to use IE and you want to be sure its fully updated. Having IE fully updated will close any holes in your computer that would otherwise be there if you hadn't updated IE.



And why shouldn't I use Sun's download manager for updating Java? I think that's what I've done on my other machines in the past. Should I go double-check those and remove any older versions?

Its easier to download Java install/setup file directly, then worry about if the Sun manager will work or not. And yes, you should make sure that each of your computers has the latest version of Java on it and be sure to uninstall any older versions as they have bugs and vulnerabilities in them.
km2357
2010-08-03, 21:04
RTalons? Did you have any problems updating the computer?
RTalons
2010-08-03, 21:08
This weekend I was able to update everything, and it looks clean :)

Thanks Again!
km2357
2010-08-03, 21:25
This weekend I was able to update everything, and it looks clean :)

Thanks Again!

:)

Here are some tips to keep the computer clean in the future:


Please take the time to read my All Clean Post.

Please follow these simple steps in order to keep your computer clean and secure:


Make your Internet Explorer more secure This can be done by following these simple instructions: From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub frames across different domains to Prompt When all these settings have been made, click on the OK button.
If it asks you if you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
Set correct settings for files that should be hidden in Windows XP
Click Start > My Computer > Tools menu (at top of page) > Folder Options > View tab.
Under "Hidden files and folders" if necessary select Do not show hidden files and folders.
If unchecked please checkHide protected operating system files (Recommended)
If necessary check "Display content of system folders"
If necessary Uncheck Hide file extensions for known file types.
Click OK

Use An Antivirus Software and Keep It Updated - It is very important that your computer has an antivirus software running on your machine. This alone can save you a lot of trouble with malware in the future. It is imperative that you update your antivirus software at least once a day. If you do not update your antivirus software, then it will not be able to catch any of the new variants that may come out.
Visit Microsoft's Update Site Frequently It is important that you visit Microsoft Updates (http://update.microsoft.com/) regularly. This will ensure your computer has the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Install SpywareBlaster SpywareBlaster will add a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs. An article on anti-malware products with links for this program and others can be found here:
Computer Safety on line Anti Malware (http://forum.malwareremoval.com/viewtopic.php?p=54#54)
Use the hosts file: Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate web pages. We can customize a hosts file so that it blocks certain web pages. However, it can slow down certain computers. This is why using a hosts file is optional. Download mvps hosts file (http://www.mvps.org/winhelp2002/hosts.htm) Make sure you read the instructions on how to install the hosts file. There is a good tutorial HERE (http://www.bleepingcomputer.com/forums/tutorial51.html) If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button on the task bar at the bottom of your screen Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then doubleclick it. On the dropdown box, change the setting from automatic to manual. Click ok..
Use an alternative instant messenger program.Trillian (http://www.trillian.cc/) and Miranda IM (http://www.miranda-im.com/) These are Malware free Instant Messenger programs which allow you to connect to multiple IM services in one program! (AOL, Yahoo, ICQ, IRC, MSN)
Please read Tony Klein's excellent article: How I got Infected in the First Place (http://forums.spybot.info/showthread.php?t=279)
Please read Understanding Spyware, Browser Hijackers, and Dialers (http://www.bleepingcomputer.com/forums/tutorial41.html)
Please read Simple and easy ways to keep your computer safe and secure on the Internet (http://www.bleepingcomputer.com/tutorials/tutorial82.html)
If you are using Internet Explorer, please consider using an alternate browser: Mozilla's Firefox (http://www.mozilla.org/products/firefox) or
Opera (http://www.opera.com/download/).
If you decide to use either FireFox or Opera, it is very important that you keep them up to date and check frequently for updates of the browser of your choice.
Update all these programs regularly Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
If your computer was infected by a website, a program, IM, MSN, or p2p, check this site because it is Time To Fight Back (http://spyware-free.us/2006/01/time-to-fight-back.html). Follow these steps and your potential for being infected again will reduce dramatically.

Here's a good website to read about Malware prevention:

http://users.telenet.be/bluepatchy/miekiemoes/prevention.html

If your computer is running slow, click here (http://www.malwareremoval.com/tutorials/runningslowly.php) for instructions on how to help speed up your computer.

Good luck!

Please reply one last time so that I know you have read my post and this thread can be closed.
km2357
2010-08-08, 20:18
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

Note: If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh HijackThis log and a link to your previous thread.

If it has been less than three days since your last response and you need the thread re-opened, please send me or your helper a private message (pm). A valid, working link to the closed topic is required.