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View Full Version : please help: unable to run malwarebytes, spybot, or SUPERantispyware



lesmilla
2010-07-28, 22:24
Hi there,
Somehow I have gotten "Antimalware Doctor" on my computer. In an attempt to get rid of it, I tried to run Spybot, which did not even open. So, i downloaded Malwarebytes' Anti-Malware and SUPERAntiSpyware as was advised in a forum I saw regarding this matter. However, those did not open either (I also tried renaming the .exe). So as another resort, I've gotten this log using HijackThis v2.0.2, and hope someone might be able to help me...


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:44:01 PM, on 7/28/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
C:\WINDOWS\Explorer.EXE
C:\DOCUME~1\Larissa\LOCALS~1\Temp\Rx3.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\Rqorec.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\stsystra.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\FotomatDeviceConnect.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe
C:\Documents and Settings\Larissa\Application Data\235556BD6E51CBEBA990834F1816F47D\releaseversion70700.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtMng1.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
C:\Program Files\Stickies\stickies.exe
C:\Program Files\MioNet\MioNetManager.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\MioNet\jvm\bin\MioNet.exe
C:\Program Files\Microsoft LifeCam\MSCamS32.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\DOCUME~1\Larissa\LOCALS~1\Temp\lsass.exe
C:\Program Files\Microsoft SQL Server\MSSQL$MICROSOFTSMLBIZ\Binn\sqlservr.exe
C:\Program Files\Cisco\Cisco NAC Agent\NACAgent.exe
C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
C:\Program Files\MioNet\jvm\bin\MioNet.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Documents and Settings\Larissa\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Larissa\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Larissa\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Larissa\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Larissa\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\Larissa\My Documents\Downloads\hijackthis (1).exe
C:\Documents and Settings\Larissa\Local Settings\Application Data\Google\Chrome\Application\chrome.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: McAfee Phishing Filter - {27B4851A-3207-45A2-B947-BE8AFE6163AB} - c:\PROGRA~1\mcafee\msk\mskapbho.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Viewpoint Toolbar BHO - {A7327C09-B521-4EDB-8509-7D2660C9EC98} - C:\Program Files\Viewpoint\Viewpoint Toolbar\3.9.0\ViewBarBHO.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.5.5126.1836\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\ipoint.exe"
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [ViewpointPhotosDeviceConnect] C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.9.0\FotomatDeviceConnect.exe
O4 - HKLM\..\Run: [MioNet] C:\Program Files\MioNet\MioNetLauncher.exe /p
O4 - HKLM\..\Run: [WD Anywhere Backup] C:\Program Files\WD\WD Anywhere Backup\MemeoLauncher2.exe --silent
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NACAgentUI] C:\Program Files\Cisco\Cisco NAC Agent\NACAgentUI.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [ewrgetuj] C:\DOCUME~1\Larissa\LOCALS~1\Temp\geurge.exe
O4 - HKLM\..\Run: [isgsttas] C:\Documents and Settings\Larissa\Local Settings\Application Data\avjlwaltr\tiwdpqwtssd.exe
O4 - HKLM\..\Run: [Kzozuheyekiteni] rundll32.exe "C:\WINDOWS\ohaboxeb.dll",Startup
O4 - HKLM\..\Run: [Windows Firewall] C:\DOCUME~1\Larissa\LOCALS~1\Temp\lsass.exe
O4 - HKLM\..\RunOnce: [Malwarebytes' Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SetDefaultMIDI] MIDIDef.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW6] "C:\Program Files\The Weather Channel FW\Desktop\DesktopWeather.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Larissa\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
O4 - HKCU\..\Run: [releaseversion70700.exe] C:\Documents and Settings\Larissa\Application Data\235556BD6E51CBEBA990834F1816F47D\releaseversion70700.exe
O4 - HKCU\..\Run: [Rgexuzimo] rundll32.exe "C:\WINDOWS\hlinenda.dll",Startup
O4 - HKCU\..\Run: [TG0PTF86JH] C:\DOCUME~1\Larissa\LOCALS~1\Temp\Rx2.exe
O4 - HKCU\..\Run: [5DR8ZAD8GX] C:\DOCUME~1\Larissa\LOCALS~1\Temp\Rx3.exe
O4 - HKCU\..\Run: [isgsttas] C:\Documents and Settings\Larissa\Local Settings\Application Data\avjlwaltr\tiwdpqwtssd.exe
O4 - HKCU\..\Run: [Windows Firewall] C:\DOCUME~1\Larissa\LOCALS~1\Temp\lsass.exe
O4 - HKUS\S-1-5-18\..\Run: [Windows Firewall] C:\WINDOWS\TEMP\lsass.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [Windows Firewall] C:\WINDOWS\TEMP\lsass.exe (User 'Default user')
O4 - Startup: Antimalware Doctor.lnk = C:\Documents and Settings\Larissa\Application Data\235556BD6E51CBEBA990834F1816F47D\releaseversion70700.exe
O4 - Startup: Stickies.lnk = C:\Program Files\Stickies\stickies.exe
O4 - Global Startup: Bluetooth Manager.lnk = ?
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Service Manager.lnk = C:\Program Files\Microsoft SQL Server\80\Tools\Binn\sqlmangr.exe
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: MUSICMATCH MX Web Player - {d81ca86b-ef63-42af-bee3-4502d9a03c2d} - http://wwws.musicmatch.com/mmz/openWebRadio.html (file missing)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .csm: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .csml: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cub: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .cube: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .dx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .emb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .embl: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .gau: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .jdx: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mol: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .mop: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .pdb: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .rxn: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .scr: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .skc: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .spt: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .tgf: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O12 - Plugin for .xyz: C:\Program Files\Internet Explorer\Plugins\npchime.dll
O15 - Trusted Zone: *.amaena.com
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4000B1AB-E159-452B-82AD-D2A2AE0CF328}: NameServer = 93.188.162.121,93.188.161.211
O17 - HKLM\System\CCS\Services\Tcpip\..\{92F4EFFB-DBD5-4F1C-98F9-9A574BAF30CE}: NameServer = 93.188.162.121,93.188.161.211
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 93.188.162.121,93.188.161.211
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 93.188.162.121,93.188.161.211
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 93.188.162.121,93.188.161.211
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~4\GOEC62~1.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
O23 - Service: Creative Labs Licensing Service - Creative Labs - C:\Program Files\Common Files\Creative Labs Shared\Service\CreativeLicensing.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: getPlus(R) Helper - NOS Microsystems Ltd. - C:\Program Files\NOS\bin\getPlus_HelperSvc.exe
O23 - Service: GoogleDesktopManager - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: MemeoBackgroundService - Memeo - C:\Program Files\WD\WD Anywhere Backup\MemeoBackgroundService.exe
O23 - Service: MioNet - Unknown owner - C:\Program Files\MioNet\MioNetManager.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: Cisco NAC Agent (NACAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco\Cisco NAC Agent\NACAgent.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - C:\Program Files\Dell\QuickSet\NICCONFIGSVC.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WD Drive Manager Service (WDBtnMgrSvc.exe) - WDC - C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe

--
End of file - 17685 bytes





Any help would be really greatly appreciated, as I am abroad and have no clue where to even try and find someone to fix this. Thanks very much! -L

Blade81
2010-08-03, 23:55
Hi,

Download DDS and save it to your desktop from here (http://download.bleepingcomputer.com/sUBs/dds.com) or here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.forospyware.com/sUBs/dds).
Disable any script blocker, and then double click dds file to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.

Blade81
2010-08-10, 08:34
Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.