While running spybot the computer shuts down

[shayna]

I am having a problem with the way my computer is running.
I have tried to restore to before the problem but all the restore points fail.
I ran Avast it showed no virusis
I downloaded and ran spybot in regular and safe mode; I noticed while scanning files starting with virtumonde the computer just shuts down.
Tried a few things to remove virtumonde and they failed.


Can I use the method used with other posters or do I need someone to guide me through this (I am not an expert)?

[tashi]

Hello shayna,


Can I use the method used with other posters or do I need someone to guide me through this (I am not an expert)?
All instructions given are customized for that member's computer only, the tools used may cause damage if run on a machine with different specs/infections, so don't take fixes given to another user and apply to your own machine. :)

Please see this forum's FAQ to post a preliminary DDS log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Then start a new topic and a volunteer analyst will advise you when available. :euro:

If DDS won't run please start a new topic anyway and make note of the issue.

Best regards