View Full Version : possible malware infections
jkmurphy
2010-09-03, 20:47
I am stumped and do not know what to do now. I didn't have spybot installed on this computer and am not able to get it installed currently. AVG is the only security software that is installed.
When I attempt to vist spybots download site, or any site for legitimate virus protection/spyware removal, the pages just won't load.
The system I am having troubles with is running 32-bit vista. I am unsure as to what information would be needed to assist me, or if assistance is available. I do have teamviewer installed if remote assitance could be used.
jkmurphy
2010-09-03, 20:59
I have several other computers running anything from win7 to mac osx and all other machines can access the websites that are blocked on the machine with the suspected infection.
Another website that is blocked is the one used for my online classes (www.ccis.edu/eservices).
Hi,
You need to download DDS with other system if you're not able to do it from the affected one.
jkmurphy
2010-09-10, 20:37
DDS (Ver_10-03-17.01) - NTFSx86
Run by John at 13:30:24.28 on Fri 09/10/2010
Internet Explorer: 7.0.6000.17037 BrowserJavaVersion: 1.6.0_21
Microsoft® Windows Vista™ Home Premium 6.0.6000.0.1252.1.1033.18.3453.2071 [GMT -5:00]
AV: AVG Anti-Virus Free *On-access scanning enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: AVG Anti-Virus Free *enabled* (Updated) {17DDD097-36FF-435F-9E1B-52D74245D6BF}
SP: Spybot - Search and Destroy *disabled* (Outdated) {ED588FAF-1B8F-43B4-ACA8-8E3C85DADBE9}
SP: Windows Defender *enabled* (Outdated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
============== Running Processes ===============
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\aestsrv.exe
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Prey\platform\windows\cronsvc.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Windows\system32\LMabcoms.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Windows\system32\STacSV.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\TeamViewer\Version5\TeamViewer_Service.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~1\AVG\AVG8\avgemc.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\AVG\AVG8\avgcsrvx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Windows\OEM02Mon.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\SigmaTel\C-Major Audio\WDM\sttray.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Windows\WindowsMobile\wmdc.exe
C:\Users\John\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\My Book\WD Backup\uBBMonitor.exe
C:\Program Files\Microsoft Office\Office12\ONENOTEM.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Windows\ehome\ehmsas.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\System32\spoolsv.exe
C:\PROGRA~1\AVG\AVG8\avgnsx.exe
C:\Program Files\Mozilla Firefox 4.0 Beta 1\firefox.exe
C:\Windows\explorer.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Users\John\Desktop\School Classes\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe
============== Pseudo HJT Report ===============
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - f:\installed\bitcomit\bitcomet\tools\BitCometBHO_1.3.3.2.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
uRun: [googletalk] c:\users\john\appdata\roaming\google\google talk\googletalk.exe /autostart
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [Google Update] "c:\users\john\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [Intuit SyncManager] c:\program files\common files\intuit\sync\IntuitSyncManager.exe startup
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
StartupFolder: c:\users\john\appdata\roaming\micros~1\windows\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\wdback~1.lnk - c:\program files\my book\wd backup\uBBMonitor.exe
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://f:\installed\bitcomit\bitcomet\tools\BitCometBHO_1.3.3.2.dll/206
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
TCP: NameServer = 93.188.163.182,93.188.166.182
TCP: {2B75F681-B70F-4ECB-86A2-8A445D2BF079} = 93.188.163.182,93.188.166.182
TCP: {7B60135C-5B5D-4FE2-AE06-1EAB0922FBF9} = 93.188.163.182,93.188.166.182
TCP: {F5E894E8-8375-431F-BB1D-0764F988D2A7} = 93.188.163.182,93.188.166.182
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\program files\microsoft office\office12\GrooveSystemServices.dll
Handler: intu-help-qb2 - {84D77A00-41B5-4b8b-8ADF-86486D72E749} - c:\program files\intuit\quickbooks 2009\HelpAsyncPluggableProtocol.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Handler: qbwc - {FC598A64-626C-4447-85B8-53150405FD57} - c:\windows\system32\mscoree.dll
AppInit_DLLs: avgrsstx.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\program files\microsoft office\office12\GrooveShellExtensions.dll
================= FIREFOX ===================
FF - ProfilePath - c:\users\john\appdata\roaming\mozilla\firefox\profiles\af03eeie.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=VUZTDF&PC=VUZE&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\users\john\appdata\local\google\update\1.2.183.29\npGoogleOneClick8.dll
FF - plugin: c:\users\john\appdata\roaming\mozilla\firefox\profiles\af03eeie.default\extensions\{4d144bc3-23fb-47de-90c5-63ccb0139ccf}\plugins\npww.dll
FF - plugin: c:\users\john\appdata\roaming\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\users\john\appdata\roaming\mozilla\plugins\npgtpo3dautoplugin.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
============= SERVICES / DRIVERS ===============
R1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-4-21 335240]
R1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-4-21 27784]
R1 AvgTdiX;AVG8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-4-22 108552]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\AEstSrv.exe [2009-4-18 73728]
R2 avg8emc;AVG Free8 E-mail Scanner;c:\progra~1\avg\avg8\avgemc.exe [2009-4-21 908056]
R2 avg8wd;AVG Free8 WatchDog;c:\progra~1\avg\avg8\avgwdsvc.exe [2009-4-21 297752]
R2 CronService;Cron Service for Prey;c:\prey\platform\windows\cronsvc.exe [2010-7-29 17920]
R2 TeamViewer5;TeamViewer 5;c:\program files\teamviewer\version5\TeamViewer_Service.exe [2010-7-6 173352]
S2 OracleOraDb11g_home1TNSListener;OracleOraDb11g_home1TNSListener;c:\app\john\product\11.2.0\dbhome_1\bin\tnslsnr --> c:\app\john\product\11.2.0\dbhome_1\bin\TNSLSNR [?]
S2 OracleServiceDATABASE;OracleServiceDATABASE;c:\app\john\product\11.2.0\dbhome_1\bin\oracle.exe database --> c:\app\john\product\11.2.0\dbhome_1\bin\ORACLE.EXE DATABASE [?]
S3 athrusb;Atheros Wireless LAN USB device driver;c:\windows\system32\drivers\athrusb.sys [2008-7-29 904192]
S3 FlyUsb;FLY Fusion;c:\windows\system32\drivers\FlyUsb.sys [2009-7-30 19456]
S3 OracleOraDb11g_home2ClrAgent;OracleOraDb11g_home2ClrAgent;c:\app\john\product\11.2.0\dbhome_2\bin\oraclragnt.exe agent_sid=clrextproc max_dispatchers=2 tcp_dispatchers=0 max_task_threads=6 max_sessions=25 envs="extproc_dlls=only:c:\app\john\product\11.2.0\dbhome_2\bin\oraclr11.dll" --> c:\app\john\product\11.2.0\dbhome_2\bin\oraclragnt.exe agent_sid=clrextproc max_dispatchers=2 tcp_dispatchers=0 max_task_threads=6 max_sessions=25 envs=extproc_dlls=only:c:\app\john\product\11.2.0\dbhome_2\bin\oraclr11.dll [?]
S3 OracleVssWriterDATABASE;Oracle DATABASE VSS Writer Service;c:\app\john\product\11.2.0\dbhome_1\bin\oravssw.exe database --> c:\app\john\product\11.2.0\dbhome_1\bin\OraVSSW.exe DATABASE [?]
S4 OracleJobSchedulerDATABASE;OracleJobSchedulerDATABASE;c:\app\john\product\11.2.0\dbhome_1\bin\extjob.exe database --> c:\app\john\product\11.2.0\dbhome_1\bin\extjob.exe DATABASE [?]
============== File Associations ===============
regfile="regedit.exe" "%1"
vbefile\shell\open2\command="%SystemRoot%\System32\CScript.exe" "%1" %*
vbsfile\shell\open2\command="%SystemRoot%\System32\CScript.exe" "%1" %*
jsefile\shell\open2\command=%SystemRoot%\System32\CScript.exe "%1" %*
=============== Created Last 30 ================
2010-09-10 15:18:21 13 ---h--w- c:\programdata\˜113.›sys
2010-09-10 15:18:21 0 d-----w- c:\users\john\appdata\roaming\CoffeeCup Software
2010-09-05 20:39:30 88242 ----a-w- C:\wubildr
2010-09-05 20:39:30 8192 ----a-w- C:\wubildr.mbr
2010-09-05 20:37:04 0 d-----w- C:\ubuntu
2010-09-03 16:25:03 0 d-----w- C:\SpybotBootCD
2010-09-03 16:24:43 0 d-----w- c:\program files\Safer Networking
2010-09-02 00:00:18 1048576 --sha-w- c:\users\john\ntuser.dat{7375311d-18b9-11de-9bde-001d09361abd}.TxR.2.regtrans-ms
2010-09-02 00:00:17 65536 --sha-w- c:\users\john\ntuser.dat{7375311d-18b9-11de-9bde-001d09361abd}.TxR.blf
2010-09-02 00:00:17 1048576 --sha-w- c:\users\john\ntuser.dat{7375311d-18b9-11de-9bde-001d09361abd}.TxR.1.regtrans-ms
2010-09-02 00:00:17 1048576 --sha-w- c:\users\john\ntuser.dat{7375311d-18b9-11de-9bde-001d09361abd}.TxR.0.regtrans-ms
2010-08-28 18:26:00 231902350 ----a-w- c:\windows\MEMORY.DMP
2010-08-28 04:43:05 0 d-----w- c:\users\john\appdata\roaming\Thinstall
2010-08-23 01:53:51 0 d-----w- c:\users\john\appdata\roaming\SQL Developer
2010-08-22 20:33:34 0 d-----w- C:\oraclexe
2010-08-22 20:02:39 0 d-----w- c:\users\john\.sqldeveloper
2010-08-22 19:53:17 0 d-----w- C:\TEMP
2010-08-22 14:48:42 0 d-----w- c:\users\john\appdata\roaming\OWB
2010-08-22 13:53:26 0 d-----w- c:\users\john\Oracle
2010-08-22 13:34:40 0 d-----w- C:\app
2010-08-22 13:34:33 0 d-----w- c:\program files\Oracle
2010-08-20 20:26:29 0 d-----w- C:\mysql
2010-08-20 16:11:51 0 d-----w- C:\Data
2010-08-16 20:39:40 0 d-----w- c:\users\john\appdata\roaming\TeamViewer
2010-08-16 20:39:29 0 d-----w- c:\program files\TeamViewer
2010-08-14 15:43:22 0 d-----w- c:\users\john\appdata\roaming\MySQL
2010-08-14 15:40:10 0 d-----w- c:\programdata\MySQL
2010-08-14 15:40:10 0 d-----w- c:\program files\MySQL
==================== Find3M ====================
2010-09-10 18:27:03 86016 ----a-w- c:\windows\inf\infstrng.dat
2010-09-10 18:27:03 86016 ----a-w- c:\windows\inf\infstor.dat
2010-09-10 18:27:03 51200 ----a-w- c:\windows\inf\infpub.dat
2010-07-17 10:00:04 423656 ----a-w- c:\windows\system32\deployJava1.dll
2009-03-17 09:01:02 174 --sha-w- c:\program files\desktop.ini
2009-03-17 08:56:26 665600 ----a-w- c:\windows\inf\drvindex.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2007-02-21 19:49:52 8192 --sha-w- c:\windows\users\default\NTUSER.DAT
============= FINISH: 13:31:54.94 ===============
Please post attach.txt part of DDS too.
jkmurphy
2010-09-10, 22:37
attached is the attach.txt
Hi,
Please visit this webpage for download links, and instructions for running ComboFix tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully first.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New dds log.
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
jkmurphy
2010-09-12, 18:26
the web site provided would not load on the infected machine. no websites that are related to antivirus, malware removal, or anything related will not load in any of the three installed web browsers.
I visited the site on another computer and downloaded the program, saved it to an SD card, then tried to run it on the infected machine. The computer asked for permission to run the unidentified program (combofix), then after permission was granted, nothing happened. I went through the same process trying to run as administrator as well. Program never shows up in the list of running applications in task manager either.
Hi,
Rename ComboFix.exe file to changed.exe and try to run it again. If it still fails try in safe mode. Remember to have protection software disabled.
jkmurphy
2010-09-14, 00:14
I can load spybot homepage now!
Attached are the two files from dds (dds2 and attach2) and the log file from combofix(log). I will continue to monitor this post until I have been given the all clear. After which I will be able to install spybot, finally!! Thanks for your help
Hi again,
Before the next instructions ensure that AVG protection is disabled.
Open notepad and copy/paste the text in the quotebox below into it:
Folder::
f:\installed\bitcomit
c:\program files\Vuze
c:\users\John\AppData\Roaming\Azureus
DDS::
BHO: BitComet Helper: {39f7e362-828a-4b5a-bcaf-5b79bfdfea60} - f:\installed\bitcomit\bitcomet\tools\BitCometBHO_1.3.3.2.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
IE: {D18A0B52-D63C-4ed0-AFC6-C1E3DC1AF43A} - res://f:\installed\bitcomit\bitcomet\tools\BitCometBHO_1.3.3.2.dll/206
Save this as
CFScript
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine. This tool is not a toy and not for everyday use.
http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
Close all browser windows and refering to the picture above, drag CFScript into ComboFix.exe
Then post the resultant log.
Uninstall old Adobe Reader versions and get the latest one with updates (9.3 and updates 9.3.2 & 9.3.3 & 9.3.4) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).
Uninstall these old Javas:
J2SE Development Kit 5.0 Update 9
J2SE Runtime Environment 5.0 Update 9
Download ATF (Atribune Temp File) Cleaner© by Atribune (http://www.atribune.org/ccount/click.php?id=1) to your desktop.
Double-click ATF Cleaner.exe to open it
Under Main choose:
Windows Temp
Current User Temp
All Users Temp
Cookies
Temporary Internet Files
Java Cache
*The other boxes are optional*
Then click the Empty Selected button.
If you use Firefox:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
If you use Opera:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click NO at the prompt.
Click Exit on the Main menu to close the program.
Please run an online scan with Kaspersky Online Scanner (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) as instructed in the screenshot here (http://i275.photobucket.com/albums/jj285/Bleeping/KAS/KAS9.gif).
Post back its report, a fresh dds.txt log and above mentioned ComboFix resultant log.
jkmurphy
2010-09-15, 13:10
the online scan took forever...
Hi,
How's the system running now?
jkmurphy
2010-09-15, 23:14
Everything seems to be running good. Last night while Kaspersky scan was running, the wireless mouse was non-responsive, but that may have been a resource availability issue. It is working fine now and was working fine last night on the other PC that is hooked up to the KVM switch.
I have a few questions about what was causing the issues...
What exactly was the issue?
Is there any way to view the source coding to whatever this is? As someone that is learning to code in a couple of different languages, it may be value knowledge added as far as seeing how the malware worked and what its purpose was.
Thanks again for your help getting this resolved for me. It is too bad that prior to finding the message board I went out and purchased another PC to use for my coding....
Hi,
What exactly was the issue?
You had DNS changer infection there causing those access problems.
Is there any way to view the source coding to whatever this is?
No.
Please find some final steps below :)
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
A To disable the System Restore feature:
1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Uncheck any checkboxes listed for your hard drives.
7. Press OK.
B. Reboot.
C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 6. check any checkboxes listed for your hard drives.
Now lets uninstall ComboFix:
Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK
Please download OTC (http://oldtimer.geekstogo.com/OTC.exe) and save it to desktop.
Double-click OTC.exe.
Click the CleanUp! button.
Select Yes when the
Begin cleanup Process?
prompt appears.
If you are prompted to Reboot during the cleanup, select Yes.
The tool will delete itself once it finishes, if not delete it by yourself.
Note: If you receive a warning from your firewall or other security programs regarding OTC attempting to contact the internet, please allow it to do so.
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
hosts file:
Every version of windows has a hosts file as part of them. In a very basic sense, they are used to locate webpages. We can customize a hosts file so that it blocks certain webpages. However, it can slow down certain computers. This is why using a hosts file is optional!!
Download it here (http://www.mvps.org/winhelp2002/hosts.htm). Make sure you read the instructions on how to install the hosts file. There is a good tutorial here (http://www.bleepingcomputer.com/forums/tutorial51.html)
If you decide to download the hosts file, the slowdown problems can usually be avoided by following these steps:
Click the start button (at the lower left hand corner of your screen) Click run In the dialog box, type services.msc hit enter, then locate dns client Highlight it, then double-click it. On the dropdown box, change the setting from automatic to manual. Click ok
Download and run Secunia Personal Software Inspector (PSI) (http://secunia.com/vulnerability_scanning/personal/) and fix its findings.
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.
If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.