Win32.AutoRun.tmp & Win32.Banker.fgv - Pls help

[JeffAce]

Hi there,

My laptop has the following according to a spybot scan: Win32.AutoRun.tmp & Win32.Banker.fgv. which are not being detected by the Symantec Antivirus.

I have ran Spybot in Safe mode to repair but all were still there (in a subsequent scan) after being stated as 'fixed' after the initial repair. I then tried SmitFraudFix in Safe mode but they were still here. I finally tried Symantec's instructions for manual removal of 'Win32.AutoRun.tmp' involving the use of their tool 'UnHookExec.inf' which allows deleting the Taskman key from the registry but it appears straightway after. How dangerous are these virii? And how can I back up my stuff without transferring them to other computers? Can I back my stuff on a USB and transfer to another PC or transfer over my home LAN to another PC?

I have also tried F Secure's Blacklight which didnt help and GMER which started by closed by itself through its scan (I have to rerun a number of times already). Pls help... :sick: Thank you.

I wont be going to the office until late next week and really need some help as will be working from different locations till then (mainly from home though)...

On my home network I have 2 PCs, PS3, Ready NAS. I have been transferring stuff to my Ready Nas from my laptop until I found out about the above ... could it have got infected as well? How do I find out? Similarly how do I check for my PS3?

My DDS log is as follows and the Attach.txt has been zipped and attached.

DDS (Ver_10-03-17.01) - NTFSx86
Run by 701131 at 21:49:18.56 on 15/09/2010
Internet Explorer: 7.0.5730.13
Microsoft Windows XP Professional 5.1.2600.3.1252.44.1033.18.2006.1240 [GMT 1:00]

AV: Symantec AntiVirus Corporate Edition *On-access scanning enabled* (Updated) {FB06448E-52B8-493A-90F3-E43226D3305C}

============== Running Processes ===============

C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\ThinkPad\Bluetooth Software1\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\PMService.exe
c:\Program Files\Symantec\Enterprise Security Manager\ESM\bin\wxp-ix86\esmagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Lotus7\notes\ntmulti.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\TomTom HOME\TomTomHOMEService.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\WINDOWS\system32\wwSecure.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Proxy Switcher Lite\ProxySwitcher.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\701131.L3LX642\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uInternet Settings,ProxyServer = 172.51.5.127:8080
uInternet Settings,ProxyOverride = *.local;<local>
uWinlogon: Shell=explorer.exe,c:\documents and settings\701131.l3lx642\application data\sjlp.exe
BHO: AutorunsDisabled - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Skype add-on for Internet Explorer: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [Window Washer] c:\program files\webroot\washer\wwDisp.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Proxy Switcher] c:\program files\proxy switcher lite\ProxySwitcher.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [TpShocks] TpShocks.exe
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [EPA_EZ_GPO_Tool] c:\windows\system32\EZ_GPO_Tool.exe
mRun: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
mRun: [vptray] c:\progra~1\symant~1\VPTray.exe
dRun: [ctfmon.exe] c:\windows\system32\CTFMON.EXE
dRunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs"
dRunOnce: [TSClientAXDisabler] cmd.exe /C "%systemroot%\Installer\TSClientMsiTrans\tscdsbl.bat"
StartupFolder: c:\docume~1\701131~1.l3l\startm~1\programs\startup\todoli~1.lnk - d:\shared desktop\dontmov\Notes.txt
mPolicies-explorer: NoInstrumentation = 1
mPolicies-system: HideStartupScripts = 1 (0x1)
mPolicies-system: HideShutdownScripts = 1 (0x1)
mPolicies-system: MaxGPOScriptWait = 60 (0x3c)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send to &Bluetooth Device... - c:\program files\thinkpad\bluetooth software1\btsendto_ie_ctx.htm
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\windows\$ntuninstallkb887472$\msmsgs.exe
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\thinkpad\bluetooth software1\btsendto_ie.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {00000055-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/fhg.CAB
DPF: {00000161-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/C/A/7/CA7D2024-EA89-4F15-908C-DA65C1666614/msaud.CAB
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {32564D57-9980-0010-8000-00AA00389B71} - hxxp://codecs.microsoft.com/codecs/i386/wmv8dmo.cab
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab
DPF: {3DC87637-DE84-4C2C-A75F-7F5398F15670} - hxxps://crmappweb.ultimatix.net/sales/18393/applets/SiebelAx_HI_Client.cab
DPF: {47018DFB-E887-4E85-BA50-882142049EEA} - hxxps://crmappweb.ultimatix.net/sales/18389/applets/StormTrackerQualifier.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18}
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: leaf - {2E510A8E-17FD-40FA-9BCE-255EFF1EC8D6} - c:\program files\netgear readynas\remote\bin\LeafAPLPHandler.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.DLL
Notify: igfxcui - igfxdev.dll
Notify: NavLogon - c:\windows\system32\NavLogon.dll
Notify: psfus - c:\windows\system32\psqlpwd.dll
Notify: tpfnf2 - c:\program files\lenovo\hotkey\notifyf2.dll
Notify: tphotkey - c:\program files\lenovo\hotkey\tphklock.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
LSA: Notification Packages = scecli psqlpwd
Hosts: 172.17.117.20 apps.ultimatix.org
Hosts: 172.17.117.1 apps1.ultimatix.org
Hosts: 172.17.117.2 apps2.ultimatix.org
Hosts: 172.17.117.42 apps3.ultimatix.org

============= SERVICES / DRIVERS ===============

R0 TPDIGIMN;TPDIGIMN;c:\windows\system32\drivers\ApsHM86.sys [2007-3-2 19760]
R1 dwvkbd;DameWare Virtual Keyboard 32 bit Driver;c:\windows\system32\drivers\dwvkbd.sys [2007-2-15 26624]
R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\SASDIFSV.SYS [2008-12-4 12872]
R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2008-12-4 66632]
R1 SAVRT;SAVRT;c:\program files\symantec antivirus\savrt.sys [2006-9-6 337592]
R1 SAVRTPEL;SAVRTPEL;c:\program files\symantec antivirus\Savrtpel.sys [2006-9-6 54968]
R2 ccEvtMgr;Symantec Event Manager;c:\program files\common files\symantec shared\ccEvtMgr.exe [2006-7-19 192160]
R2 ccSetMgr;Symantec Settings Manager;c:\program files\common files\symantec shared\ccSetMgr.exe [2006-7-19 169632]
R2 EPA_GPO_PMService;Energy Star(TM) EZ GPO Power Management Configuration Tool;c:\windows\system32\PMService.exe [2005-1-21 81920]
R2 ESMAgent;Symantec ESM Agent;c:\program files\symantec\enterprise security manager\esm\bin\wxp-ix86\esmagent.exe [2009-3-19 2307472]
R2 SavRoam;SAVRoam;c:\program files\symantec antivirus\SavRoam.exe [2006-9-27 116464]
R2 smihlp;SMI Helper Driver (smihlp);c:\program files\common files\thinkvantage fingerprint software\drivers\smihlp.sys [2007-3-8 11152]
R2 Symantec AntiVirus;Symantec AntiVirus;c:\program files\symantec antivirus\Rtvscan.exe [2006-9-27 1813232]
R2 TomTomHOMEService;TomTomHOMEService;c:\program files\tomtom home\TomTomHOMEService.exe [2010-6-24 92008]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-6-2 102448]
R3 gbridge;Gbridge Virtual Miniport;c:\windows\system32\drivers\gbridge.sys [2009-1-27 41216]
R3 leafnets;Leaf Networks Adapter;c:\windows\system32\drivers\leafnets.sys [2007-5-3 55296]
R3 LenovoRd;LenovoRd;c:\windows\system32\drivers\LenovoRd.sys [2007-6-8 81280]
R3 NAVENG;NAVENG;c:\progra~1\common~1\symant~1\virusd~1\20100914.016\naveng.sys [2010-9-15 85424]
R3 NAVEX15;NAVEX15;c:\progra~1\common~1\symant~1\virusd~1\20100914.016\navex15.sys [2010-9-15 1362608]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-7-16 136176]
S2 lzexpand32;Windows file expansion library;c:\windows\system32\rundll32.exe lzexpand32.dll,usyx --> c:\windows\system32\rundll32.exe lzexpand32.dll,usyx [?]
S3 iScsiPrt;iScsiPort Driver;c:\windows\system32\drivers\msiscsi.sys [2007-8-13 159608]
S3 MemStPCI;Sony Memory Stick controller (PCI);c:\windows\system32\drivers\MemStPCI.SYS [2010-6-4 26112]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2008-12-4 12872]
S3 tpflhlp;tpflhlp; [x]
S3 V0060VID;Creative WebCam Live! Ultra;c:\windows\system32\drivers\V0060Vid.sys [2009-12-11 165285]
S3 WPRO_40_1123;WinPcap Packet Driver (WPRO_40_1123);c:\windows\system32\drivers\wpro_40_1123.sys --> c:\windows\system32\drivers\WPRO_40_1123.sys [?]

============== File Associations ===============

scrfile="%1" %*

=============== Created Last 30 ================

2010-09-15 19:40:26 0 d-----w- c:\program files\HDDGURU LLF Tool
2010-09-13 22:49:24 79360 ----a-w- c:\windows\system32\swxcacls.exe
2010-09-13 22:49:24 75776 ----a-w- c:\windows\system32\WS2Fix.exe
2010-09-13 22:49:24 53248 ----a-w- c:\windows\system32\Process.exe
2010-09-13 22:49:24 51200 ----a-w- c:\windows\system32\dumphive.exe
2010-09-13 22:49:24 289144 ----a-w- c:\windows\system32\VCCLSID.exe
2010-09-13 22:49:24 288417 ----a-w- c:\windows\system32\SrchSTS.exe
2010-09-13 22:49:24 135168 ----a-w- c:\windows\system32\swreg.exe
2010-09-13 12:30:58 0 d-----w- c:\documents and settings\701131.l3lx642\SametimeMeetings

==================== Find3M ====================

2010-09-14 06:11:04 2200 ----a-w- c:\windows\system32\tmp.reg

============= FINISH: 21:49:40.92 ===============

[Shaba]

Hi JeffAce

Please post next spybot report :)

[JeffAce]

Shaba,

I was wondering about the smile in your response ... not sure what's hapenned but Spybot is no longer detecting any threats - I have run it both in Windows normal mode and safe mode ... I guess this thread is closed - kindly delete the thread unless you advise me to try anything else. And many thanks to you for responding and the whole team for the work that you do.

Best regards

JeffAce :)

[Shaba]

That's good but let's doublecheck :)

Please go to Kaspersky website (http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html) and perform an online antivirus scan.

Read through the requirements and privacy statement and click on Accept button.
It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
When the downloads have finished, click on Settings.
Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button: Spyware, Adware, Dialers, and other potentially dangerous programs
Archives
Click on My Computer under Scan.
Once the scan is complete, it will display the results. Click on View Scan Report.
You will see a list of infected items there. Click on Save Report As....
Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button.
Please post this log in your next reply along with a fresh HijackThis log.

[JeffAce]

Shaba,

Pls find as requested the Kasperski and Hijack This logs. Look forward to your response.

Thanks

JeffAce

[Shaba]

Please copy/paste those logs to your next reply :)

[JeffAce]

Shaba,

Logs pasted into thread as requested.

Thanks

JeffAce

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7.0: scan report
Tuesday, September 21, 2010
Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner version: 7.0.26.13
Last database update: Tuesday, September 21, 2010 12:50:28
Records in database: 4236313
--------------------------------------------------------------------------------

Scan settings:
scan using the following database: extended
Scan archives: yes
Scan e-mail databases: yes

Scan area - My Computer:
C:\
D:\
E:\

Scan statistics:
Objects scanned: 89041
Threats found: 1
Infected objects found: 1
Suspicious objects found: 0
Scan duration: 03:31:19


File name / Threat / Threats count
C:\Program Files\Easy CD-DA Extractor 10\ezcddax.exe Infected: Trojan.Win32.Antavmu.hts 1

Selected area has been scanned.

***********************************************

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 23:21:38, on 21/09/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.17055)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\ibmpmsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ThinkPad\Bluetooth Software1\bin\btwdins.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\PMService.exe
c:\Program Files\Symantec\Enterprise Security Manager\ESM\bin\wxp-ix86\esmagent.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Lotus7\notes\ntmulti.exe
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\TPHDEXLG.exe
C:\WINDOWS\system32\wwSecure.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\TpShocks.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\RunDLL32.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Proxy Switcher Lite\ProxySwitcher.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Documents and Settings\701131.L3LX642\Desktop\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 172.51.5.127:8080
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local;<local>
O1 - Hosts: ?# Copyright (c) 1993-1999 Microsoft Corp.
O1 - Hosts: 172.17.117.20 apps.ultimatix.org
O1 - Hosts: 172.17.117.1 apps1.ultimatix.org
O1 - Hosts: 172.17.117.2 apps2.ultimatix.org
O1 - Hosts: 172.17.117.42 apps3.ultimatix.org
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [TpShocks] TpShocks.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [EPA_EZ_GPO_Tool] C:\WINDOWS\system32\EZ_GPO_Tool.exe
O4 - HKLM\..\Run: [VF0060 STISvc] RunDLL32.exe V0060Pin.dll,RunDLL32EP 513
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Proxy Switcher] C:\Program Files\Proxy Switcher Lite\ProxySwitcher.exe
O4 - HKUS\S-1-5-18\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ctfmon.exe] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [TSClientMSIUninstaller] cmd.exe /C "cscript %systemroot%\Installer\TSClientMsiTrans\tscuinst.vbs" (User 'Default user')
O4 - Startup: To Do List.lnk = D:\Shared Desktop\DontMov\Notes.txt
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Send to &Bluetooth Device... - C:\Program Files\ThinkPad\Bluetooth Software1\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - AutorunsDisabled - (no file)
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software1\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\ThinkPad\Bluetooth Software1\btsendto_ie.htm
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=about:blank
O16 - DPF: {3DC87637-DE84-4C2C-A75F-7F5398F15670} (Siebel High Interactivity Framework) - https://crmappweb.ultimatix.net/sales/18393/applets/SiebelAx_HI_Client.cab
O16 - DPF: {47018DFB-E887-4E85-BA50-882142049EEA} (UltimatixCRMStormTrackerQ.Qualifier) - https://crmappweb.ultimatix.net/sales/18389/applets/StormTrackerQualifier.cab
O16 - DPF: {9b935470-ad4a-11d5-b63e-00c04faedb18} (Oracle JInitiator 1.1.8.16) -
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = emea.TCS.com
O17 - HKLM\Software\..\Telephony: DomainName = emea.TCS.com
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = emea.TCS.com
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: Domain = emea.TCS.com
O18 - Protocol: leaf - {2E510A8E-17FD-40FA-9BCE-255EFF1EC8D6} - C:\Program Files\NETGEAR ReadyNAS\Remote\bin\LeafAPLPHandler.dll
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.DLL
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Program Files\ThinkPad\Bluetooth Software1\bin\btwdins.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Systems, Inc. VPN Service (CVPND) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\VPN Client\cvpnd.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Energy Star(TM) EZ GPO Power Management Configuration Tool (EPA_GPO_PMService) - TerraNovum - C:\WINDOWS\system32\PMService.exe
O23 - Service: Symantec ESM Agent (ESMAgent) - Symantec Corporation - c:\Program Files\Symantec\Enterprise Security Manager\ESM\bin\wxp-ix86\esmagent.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Lenovo - C:\WINDOWS\system32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Multi-user Cleanup Service - IBM Corp - C:\Lotus7\notes\ntmulti.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Roxio UPnP Renderer 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUPnPRenderer9.exe
O23 - Service: Roxio Upnp Server 9 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 9\RoxioUpnpService9.exe
O23 - Service: LiveShare P2P Server 9 (RoxLiveShare9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxLiveShare9.exe
O23 - Service: RoxMediaDB9 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxMediaDB9.exe
O23 - Service: Roxio Hard Drive Watcher 9 (RoxWatch9) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatch9.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: ServiceLayer - Nokia - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: TomTomHOMEService - TomTom - C:\Program Files\TomTom HOME\TomTomHOMEService.exe
O23 - Service: ThinkPad HDD APS Logging Service (TPHDEXLGSVC) - Lenovo. - C:\WINDOWS\System32\TPHDEXLG.exe
O23 - Service: Washer AutoComplete (wwSecSvc) - Webroot Software, Inc. - C:\WINDOWS\system32\wwSecure.exe
O24 - Desktop Component AutorunsDisabled: (no name) - (no file)

--
End of file - 12046 bytes

[Shaba]

Is this a personal computer?

[JeffAce]

Yes it is Shaba. I use it for my work as well but it's my computer.

Thanks

JeffAce

[Shaba]

So it is your home computer and used for both work and freetime or?

[JeffAce]

Shaba,

This is my own laptop that I use for my own personal use, as well as for my work.

Regards

JeffAce

[Shaba]

OK then.

Please scan this file - C:\Program Files\Easy CD-DA Extractor 10\ezcddax.exe in virusscan.jotti.org and post back results.

[JeffAce]

Shaba,

Pls find attached the virus scan results uploaded in pdf format - basically there were no virus / malware found :)

Regards

JeffAce

[Shaba]

Please copy/paste results to your next reply :)

[JeffAce]

Shaba,

Results pasted below as requested.

Many Thanks

JeffAce

***********************************************

Jotti's malware scan
Filename: EasyCDDA.Generic.Patcher.v1.0.exe
Status: Scan finished. 0 out of 21 scanners reported malware.
Scan taken on: Tue 8 Sep 2009 00:21:49 (CET)


Additional info
File size: 317930 bytes
Filetype: PE32 executable for MS Windows (GUI) Intel 80386 32-bit
MD5: 95a51112b19a388bea2a61caaf7fda93
SHA1: b4101cac9208a217445a23cc4ec527dc731d8e4f
Packer (Avast): UPX
Packer (Drweb): UPX
Packer (Kaspersky): PE_Patch.UPX, UPX

***********************************************

[Shaba]

OK, that looks good :)

Any issues left?

[JeffAce]

No other issues that I can see Shaba. I guess this post is now closed. Many thanks for your help and time.

Regards

JeffAce

[Shaba]

Good.

Please follow these simple steps in order to keep your computer clean and secure:


Make your Internet Explorer more secure - This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

Update your AntiVirus Software and keep your other programs up-to-date Update your Antivirus programs and other security products regularly to avoid new threats that could infect your system.
You can use one of these sites to check if any updates are needed for your pc.
Secunia Software Inspector (http://secunia.com/software_inspector/)
F-secure Health Check (http://www.f-secure.com/weblog/archives/00001356.html)

Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com (http://www.windowsupdate.com) regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install Malwarebytes' Anti-Malware - Malwarebytes''Anti-Malware is a new and powerful anti-malware tool. It is
totally free but for real-time protection you will have to pay a small one-time fee. Tutorial on installing & using this product can be found below:

Malwarebytes' Anti-Malware Setup Guide (http://www.lognrock.com/forum/index.php?showtopic=6926)

Malwarebytes' Anti-Malware Scanning Guide (http://www.lognrock.com/forum/index.php?showtopic=6913)


Install SpywareBlaster - SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

A tutorial on installing & using this product can be found here:

Using SpywareBlaster to protect your computer from Spyware and Malware (http://www.bleepingcomputer.com/tutorials/tutorial49.html)


Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.
Follow this list and your potential for being infected again will reduce dramatically.

Here are some additional utilities that will enhance your safety

MVPS Hosts file (http://mvps.org/winhelp2002/hosts.htm) <= The MVPS Hosts file replaces your current HOSTS file with one containing well know ad sites etc. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is your local computer. See also a hosts file tutorial here (http://malwareremoval.com/forum/viewtopic.php?t=22187)
Winpatrol (http://www.winpatrol.com/) <= Download and install the free version of Winpatrol. a tutorial for this product is located here:
Using Winpatrol to protect your computer from malicious software (http://www.winpatrol.com/features.html)

Stand Up and Be Counted ---> Malware Complaints (http://www.malwarecomplaints.info/index.php) <--- where you can make difference!

The site offers people who have been (or are) victims of malware the opportunity to document their story and, in that way, launch a complaint against the malware and the makers of the malware.

Also, please read this great article by Tony Klein So How Did I Get Infected In First Place (http://forums.spybot.info/showthread.php?t=279)

Happy surfing and stay clean! :bigthumb: