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View Full Version : Spybot cant delete error message



Kristina
2010-09-19, 20:18
I ran spybot on my system because my browser was redirecting with google and internet explorer but I am getting an error message when I go to fix the problems that spybot finds..c;/windows\system32\drivers\etc\host.access is denied.

I have included the DDS file and attached the zip file "Attach"

Please let me know if there is anything else you need and Thank You for your help with this.
Kristina






DDS (Ver_10-03-17.01)

Microsoft Windows XP Home Edition
Boot Device: \Device\HarddiskVolume2
Install Date: 8/8/2009 9:47:00 PM
System Uptime: 9/19/2010 11:16:30 AM (0 hours ago)

Motherboard: ASUSTek Computer INC. | | Gamila
Processor: Intel(R) Pentium(R) 4 CPU 3.20GHz | PGA 478 | 1866/133mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 141 GiB total, 102.067 GiB free.
D: is FIXED (FAT32) - 8 GiB total, 2.306 GiB free.
E: is CDROM ()
F: is Removable
G: is Removable
H: is Removable
I: is Removable
J: is FIXED (FAT32) - 931 GiB total, 680.405 GiB free.

==== Disabled Device Manager Items =============

Class GUID: {4D36E968-E325-11CE-BFC1-08002BE10318}
Description: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_2A00103C&REV_03\3&13C0B0C5&0&10
Manufacturer: Intel Corporation
Name: Intel(R) 82845G/GL/GE/PE/GV Graphics Controller
PNP Device ID: PCI\VEN_8086&DEV_2562&SUBSYS_2A00103C&REV_03\3&13C0B0C5&0&10
Service: ialm

==== System Restore Points ===================

RP345: 8/13/2010 12:36:41 PM - System Checkpoint
RP346: 8/13/2010 12:36:41 PM - System Checkpoint
RP347: 8/13/2010 12:36:41 PM - System Checkpoint
RP348: 8/13/2010 12:36:41 PM - System Checkpoint
RP349: 8/13/2010 12:36:42 PM - System Checkpoint
RP350: 8/13/2010 12:36:42 PM - System Checkpoint
RP351: 8/13/2010 12:36:42 PM - System Checkpoint
RP352: 8/13/2010 12:36:42 PM - System Checkpoint
RP353: 8/13/2010 12:36:42 PM - System Checkpoint
RP354: 8/13/2010 12:36:42 PM - System Checkpoint
RP355: 8/13/2010 12:36:42 PM - Software Distribution Service 3.0
RP356: 8/13/2010 12:36:42 PM - System Checkpoint
RP357: 8/13/2010 12:36:42 PM - System Checkpoint
RP358: 8/13/2010 12:36:42 PM - System Checkpoint
RP359: 8/13/2010 12:36:42 PM - System Checkpoint
RP360: 8/13/2010 12:36:42 PM - System Checkpoint
RP361: 8/13/2010 12:36:42 PM - System Checkpoint
RP362: 8/13/2010 12:36:42 PM - System Checkpoint
RP363: 8/13/2010 12:36:42 PM - System Checkpoint
RP364: 8/13/2010 12:36:42 PM - System Checkpoint
RP365: 8/13/2010 12:36:43 PM - System Checkpoint
RP366: 8/13/2010 12:36:43 PM - System Checkpoint
RP367: 8/13/2010 12:36:43 PM - System Checkpoint
RP368: 8/13/2010 12:36:43 PM - System Checkpoint
RP369: 8/13/2010 12:36:43 PM - System Checkpoint
RP370: 8/13/2010 12:36:43 PM - System Checkpoint
RP371: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP372: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP373: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP374: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP375: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP376: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP377: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP378: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP379: 8/13/2010 12:36:43 PM - Software Distribution Service 3.0
RP380: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP381: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP382: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP383: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP384: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP385: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP386: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP387: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP388: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP389: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP390: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP391: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP392: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP393: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP394: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP395: 8/13/2010 12:36:44 PM - Software Distribution Service 3.0
RP396: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP397: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP398: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP399: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP400: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP401: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP402: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP403: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP404: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP405: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP406: 8/13/2010 12:36:45 PM - System Checkpoint
RP407: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP408: 8/13/2010 12:36:45 PM - Software Distribution Service 3.0
RP409: 8/13/2010 12:36:45 PM - Installed Microsoft Office Word Viewer 2003
RP410: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP411: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP412: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP413: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP414: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP415: 8/13/2010 12:36:46 PM - Removed Adobe Reader 6.0.1
RP416: 8/13/2010 12:36:46 PM - Removed Adobe Acrobat - Reader 6.0.2 Update
RP417: 8/13/2010 12:36:46 PM - Installed Adobe Reader 9.3.3.
RP418: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP419: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP420: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP421: 8/13/2010 12:36:46 PM - Software Distribution Service 3.0
RP422: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP423: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP424: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP425: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP426: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP427: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP428: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP429: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP430: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP431: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP432: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP433: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP434: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP435: 8/13/2010 12:36:47 PM - Software Distribution Service 3.0
RP436: 8/13/2010 12:36:48 PM - Software Distribution Service 3.0
RP437: 8/13/2010 12:36:48 PM - Software Distribution Service 3.0
RP438: 8/13/2010 12:36:48 PM - Removed Microsoft Plus! Digital Media Edition Installer
RP439: 8/13/2010 12:36:48 PM - Removed Microsoft Plus! Photo Story 2 LE
RP440: 8/13/2010 12:36:48 PM - Installed Java(TM) 6 Update 21
RP441: 8/13/2010 12:36:48 PM - Software Distribution Service 3.0
RP442: 8/13/2010 12:36:48 PM - Auslogics Regisry Defrag - before defragmentation
RP443: 8/13/2010 12:36:48 PM - Removed Adobe Reader 9.3.3.
RP444: 8/13/2010 12:36:48 PM - Installed Adobe Reader 9.3.3.
RP445: 8/13/2010 12:36:48 PM - Software Distribution Service 3.0
RP446: 8/13/2010 12:36:48 PM - Removed Acrobat.com
RP447: 8/13/2010 12:36:48 PM - Removed Adobe Reader 9.3.3.
RP448: 8/13/2010 12:36:48 PM - Software Distribution Service 3.0
RP449: 8/13/2010 12:36:49 PM - Software Distribution Service 3.0
RP450: 8/13/2010 12:36:49 PM - System Checkpoint
RP451: 8/13/2010 12:36:49 PM - Software Distribution Service 3.0
RP452: 8/13/2010 12:36:49 PM - Installed FinePixViewer
RP453: 8/13/2010 12:36:49 PM - Installed FinePixViewer
RP454: 8/13/2010 12:36:49 PM - Installed RAW FILE CONVERTER LE
RP455: 8/13/2010 12:36:49 PM - Installed ImageMixer VCD2 LE for FinePix
RP456: 8/13/2010 12:36:49 PM - Removed Microsoft Digital Image Suite Anniversary Edition Editor
RP457: 8/13/2010 12:36:49 PM - Removed Microsoft Digital Image Suite Anniversary Edition Library
RP458: 8/13/2010 12:36:49 PM - Installed Microsoft Digital Image Suite Anniversary Edition Editor
RP459: 8/13/2010 12:36:49 PM - Installed Microsoft Digital Image Suite Anniversary Edition Library
RP460: 8/13/2010 12:36:49 PM - Removed FinePixViewer
RP461: 8/13/2010 12:36:49 PM - Removed FinePixViewer
RP462: 8/13/2010 12:36:49 PM - Removed ImageMixer VCD2 LE for FinePix
RP463: 8/13/2010 12:36:50 PM - Software Distribution Service 3.0
RP464: 8/13/2010 12:36:50 PM - Software Distribution Service 3.0
RP465: 8/13/2010 12:36:50 PM - Software Distribution Service 3.0
RP466: 8/11/2010 3:00:26 AM - Software Distribution Service 3.0
RP467: 8/12/2010 3:00:44 AM - Software Distribution Service 3.0
RP468: 8/13/2010 3:00:31 AM - Software Distribution Service 3.0
RP469: 8/13/2010 12:51:39 PM - Software Distribution Service 3.0
RP470: 8/13/2010 12:54:30 PM - Software Distribution Service 3.0
RP471: 8/13/2010 1:05:55 PM - Installed Realtek AC'97 Audio
RP472: 8/13/2010 1:20:18 PM - Software Distribution Service 3.0
RP473: 8/13/2010 1:36:08 PM - Software Distribution Service 3.0
RP474: 8/14/2010 3:00:32 AM - Software Distribution Service 3.0
RP475: 8/15/2010 3:00:19 AM - Software Distribution Service 3.0
RP476: 8/15/2010 12:24:28 PM - Installed DirectX
RP477: 8/15/2010 12:38:37 PM - Installed Adobe Reader 9.
RP478: 8/15/2010 8:49:55 PM - Installed DirectX
RP479: 8/15/2010 9:14:31 PM - Installed REALTEK GbE & FE Ethernet PCI NIC Driver
RP480: 8/16/2010 3:00:18 AM - Software Distribution Service 3.0
RP481: 8/16/2010 5:01:58 PM - Installed NVIDIA Performance
RP482: 8/16/2010 5:05:32 PM - Installed NVIDIA System Monitor
RP483: 8/16/2010 5:18:58 PM - Installed NVIDIA System Update
RP484: 8/16/2010 5:22:01 PM - Configured NVIDIA Performance
RP485: 8/16/2010 5:23:06 PM - Configured NVIDIA System Monitor
RP486: 8/16/2010 5:24:15 PM - Configured NVIDIA System Update
RP487: 8/17/2010 3:00:22 AM - Software Distribution Service 3.0
RP488: 8/18/2010 3:00:29 AM - Software Distribution Service 3.0
RP489: 8/19/2010 3:00:22 AM - Software Distribution Service 3.0
RP490: 8/20/2010 3:00:28 AM - Software Distribution Service 3.0
RP491: 8/21/2010 3:00:27 AM - Software Distribution Service 3.0
RP492: 8/22/2010 3:00:26 AM - Software Distribution Service 3.0
RP493: 8/23/2010 3:00:26 AM - Software Distribution Service 3.0
RP494: 8/24/2010 3:00:32 AM - Software Distribution Service 3.0
RP495: 8/25/2010 3:00:28 AM - Software Distribution Service 3.0
RP496: 8/26/2010 3:00:27 AM - Software Distribution Service 3.0
RP497: 8/27/2010 3:00:27 AM - Software Distribution Service 3.0
RP498: 8/28/2010 3:00:25 AM - Software Distribution Service 3.0
RP499: 8/29/2010 3:00:19 AM - Software Distribution Service 3.0
RP500: 8/30/2010 3:00:27 AM - Software Distribution Service 3.0
RP501: 8/31/2010 3:00:27 AM - Software Distribution Service 3.0
RP502: 9/1/2010 3:00:27 AM - Software Distribution Service 3.0
RP503: 9/2/2010 3:00:27 AM - Software Distribution Service 3.0
RP504: 9/2/2010 9:17:13 AM - Software Distribution Service 3.0
RP505: 9/6/2010 11:46:03 PM - System Checkpoint
RP506: 9/7/2010 3:00:20 AM - Software Distribution Service 3.0
RP507: 9/8/2010 3:00:27 AM - Software Distribution Service 3.0
RP508: 9/9/2010 3:00:23 AM - Software Distribution Service 3.0
RP509: 9/10/2010 3:00:19 AM - Software Distribution Service 3.0
RP510: 9/11/2010 3:00:29 AM - Software Distribution Service 3.0
RP511: 9/12/2010 3:00:23 AM - Software Distribution Service 3.0
RP512: 9/12/2010 3:20:19 PM - Restore Operation
RP513: 9/12/2010 3:26:11 PM - Software Distribution Service 3.0
RP514: 9/13/2010 3:00:35 AM - Software Distribution Service 3.0
RP515: 9/14/2010 3:00:24 AM - Software Distribution Service 3.0
RP516: 9/15/2010 3:00:41 AM - Software Distribution Service 3.0
RP517: 9/15/2010 6:35:15 PM - Removed Ask Toolbar.
RP518: 9/16/2010 3:00:20 AM - Software Distribution Service 3.0
RP519: 9/17/2010 3:00:30 AM - Software Distribution Service 3.0
RP520: 9/18/2010 3:00:49 AM - Software Distribution Service 3.0
RP521: 9/19/2010 11:23:11 AM - Software Distribution Service 3.0
RP522: 9/19/2010 11:27:54 AM - Software Distribution Service 3.0

==== Hosts File Hijack ======================

Hosts: 74.125.45.100 4-open-davinci.com
Hosts: 74.125.45.100 securitysoftwarepayments.com
Hosts: 74.125.45.100 privatesecuredpayments.com
Hosts: 74.125.45.100 secure.privatesecuredpayments.com
Hosts: 74.125.45.100 getantivirusplusnow.com
Hosts: 74.125.45.100 secure-plus-payments.com
Hosts: 74.125.45.100 www.getantivirusplusnow.com
Hosts: 74.125.45.100 www.secure-plus-payments.com
Hosts: 74.125.45.100 www.getavplusnow.com
Hosts: 74.125.45.100 safebrowsing-cache.google.com
Hosts: 74.125.45.100 urs.microsoft.com
Hosts: 74.125.45.100 www.securesoftwarebill.com
Hosts: 74.125.45.100 secure.paysecuresystem.com
Hosts: 74.125.45.100 paysoftbillsolution.com
Hosts: 74.125.45.100 protected.maxisoftwaremart.com
Hosts: 209.212.147.142 www.google.com
Hosts: 209.212.147.142 google.com
Hosts: 209.212.147.142 google.com.au
Hosts: 209.212.147.142 www.google.com.au
Hosts: 209.212.147.142 google.be
Hosts: 209.212.147.142 www.google.be
Hosts: 209.212.147.142 google.com.br
Hosts: 209.212.147.142 www.google.com.br
Hosts: 209.212.147.142 google.ca
Hosts: 209.212.147.142 www.google.ca
Hosts: 209.212.147.142 google.ch
Hosts: 209.212.147.142 www.google.ch
Hosts: 209.212.147.142 google.de
Hosts: 209.212.147.142 www.google.de
Hosts: 209.212.147.142 google.dk
Hosts: 209.212.147.142 www.google.dk
Hosts: 209.212.147.142 google.fr
Hosts: 209.212.147.142 www.google.fr
Hosts: 209.212.147.142 google.ie
Hosts: 209.212.147.142 www.google.ie
Hosts: 209.212.147.142 google.it
Hosts: 209.212.147.142 www.google.it
Hosts: 209.212.147.142 google.co.jp
Hosts: 209.212.147.142 www.google.co.jp
Hosts: 209.212.147.142 google.nl
Hosts: 209.212.147.142 www.google.nl
Hosts: 209.212.147.142 google.no
Hosts: 209.212.147.142 www.google.no
Hosts: 209.212.147.142 google.co.nz
Hosts: 209.212.147.142 www.google.co.nz
Hosts: 209.212.147.142 google.pl
Hosts: 209.212.147.142 www.google.pl
Hosts: 209.212.147.142 google.se
Hosts: 209.212.147.142 www.google.se
Hosts: 209.212.147.142 google.co.uk
Hosts: 209.212.147.142 www.google.co.uk
Hosts: 209.212.147.142 google.co.za
Hosts: 209.212.147.142 www.google.co.za
Hosts: 209.212.147.142 www.google-analytics.com
Hosts: 209.212.147.142 www.bing.com
Hosts: 209.212.147.142 search.yahoo.com
Hosts: 209.212.147.142 www.search.yahoo.com
Hosts: 209.212.147.142 uk.search.yahoo.com
Hosts: 209.212.147.142 ca.search.yahoo.com
Hosts: 209.212.147.142 de.search.yahoo.com
Hosts: 209.212.147.142 fr.search.yahoo.com
Hosts: 209.212.147.142 au.search.yahoo.com

==== Installed Programs ======================

7-Zip 4.57
Acronis*True*Image*Home
Adobe Acrobat 9 Pro - English, Français, Deutsch
Adobe AIR
Adobe Anchor Service CS4
Adobe Bridge 1.0
Adobe Bridge CS4
Adobe CMaps CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe Common File Installer
Adobe Creative Suite 2
Adobe Creative Suite 4 Design Premium
Adobe CSI CS4
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Drive CS4
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Fonts All
Adobe GoLive CS2
Adobe Help Center 1.0
Adobe Illustrator CS2
Adobe Illustrator CS4
Adobe InDesign CS2
Adobe InDesign CS4
Adobe InDesign CS4 Application Feature Set Files (Roman)
Adobe InDesign CS4 Common Base Files
Adobe InDesign CS4 Icon Handler
Adobe Linguistics CS4
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe Photoshop CS2
Adobe Photoshop CS4
Adobe Photoshop CS4 Support
Adobe Reader 9
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe SGM CS4
Adobe Shockwave Player 11.5
Adobe SING CS4
Adobe Stock Photos 1.0
Adobe Type Support CS4
Adobe Update Manager CS4
Adobe Version Cue CS2
Adobe WinSoft Linguistics Plugin
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
Agere Systems PCI Soft Modem
AiO_Scan
AiO_Scan_CDA
AiOSoftware
AiOSoftwareNPI
Apple Application Support
Apple Mobile Device Support
Apple Software Update
BearShare
Big Fish Games Client
Bing Bar
Bing Bar Platform
Bonjour
BufferChm
C5100
c5100_Help
CameraDrivers
Catan
Catan - Cities and Knights
CCleaner
Compatibility Pack for the 2007 Office system
Connect
Copy
CP_AtenaShokunin1Config
CP_CalendarTemplates1
cp_dwShrek2Albums1
cp_dwShrek2Cards1
cp_OnlineProjectsConfig
CP_Package_Basic1
CP_Panorama1Config
cp_PosterPrintConfig
CreativeProjects
CreativeProjectsTemplates
CueTour
CustomerResearchQFolder
Data Lifeguard Diagnostic for Windows
Defraggler
Destinations
Device Doctor
DeviceManagementQFolder
DocProc
DocProcQFolder
DocumentViewer
DocumentViewerQFolder
DriverAgent by eSupport.com
Easy CD & DVD Creator 6
ERUNT 1.1j
eSupportQFolder
Fax
Fax_CDA
FUJIFILM USB Driver
FullDPAppQFolder
Galapago
GamesBar 2.0.1.53
GoGear VIBE Device Manager
Google Earth
Google Toolbar for Internet Explorer
Google Update Helper
GoToMeeting 4.5.0.457
Help and Support Additions
HP Boot Optimizer
HP Customer Participation Program 7.0
HP Deskjet Printer Preload
HP Document Viewer 7.0
HP Imaging Device Functions 7.0
HP Organize
HP Photosmart Cameras 4.5
HP Photosmart Premier Software 6.5
HP Photosmart, Officejet and Deskjet 7.0.A
HP Product Detection
HP PSC & OfficeJet 4.7
HP Solution Center 7.0
HP Update
HPPhotoSmartExpress
HPProductAssistant
HpSdpAppCoreApp
HPSystemDiagnostics
InstallMgr
InstantShare
InstantShareDevices
InstantShareDevicesMFC
Intel(R) Extreme Graphics Driver
IntelliMover Data Transfer Demo
InterVideo WinDVD Player
iTunes
J2SE Runtime Environment 5.0
Java Auto Updater
Java(TM) 6 Update 21
kuler
LiveUpdate 3.1 (Symantec Corporation)
LS_HSI
Malwarebytes' Anti-Malware
MarketResearch
Media Converter for Philips
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB953297)
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Default Manager
Microsoft Digital Image Library 9 - Blocker
Microsoft Digital Image Suite Anniversary Edition
Microsoft Digital Image Suite Anniversary Edition Editor
Microsoft Digital Image Suite Anniversary Edition Library
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office Professional Edition 2003
Microsoft Office Word Viewer 2003
Microsoft Search Enhancement Pack
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Works
Mozilla Firefox (3.6.10)
MSN Toolbar
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 4.0
NewCopy_CDA
NVIDIA Display Control Panel
NVIDIA Drivers
NVIDIA nView Desktop Manager
NVIDIA PhysX
OCR Software by I.R.I.S 7.0
PanoStandAlone
PC-Doctor for Windows
PDF Settings CS4
PhotoGallery
Photoshop Camera Raw
Photosmart 320,370,7400,8100,8400 Series
Portfolio Browser
PrintScreen
ProductContextNPI
PS2
PSPrinters06
Puzzle Master 2 Special Edition
Python 2.2 pywin32 extensions (build 203)
Python 2.2.3
QFolder
QuickProjects
QuickTime
RandMap
RAW FILE CONVERTER LE
Readme
RealPlayer
Realtek AC'97 Audio
REALTEK GbE & FE Ethernet PCI NIC Driver
Scan
ScannerCopy
Security Update for Windows Internet Explorer 7 (KB938127-v2)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 7 (KB974455)
Security Update for Windows Internet Explorer 7 (KB976325)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB976325)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB975558)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB982802)
SkinsHP1
SlideShow
SolutionCenter
Sonic Express Labeler
Sonic MyDVD Plus
Sonic RecordNow Audio
Sonic RecordNow Copy
Sonic RecordNow Data
Sonic Update Manager
Sonic_PrimoSDK
Speccy
Spybot - Search & Destroy
Status
Suite Shared Configuration CS4
Suite Specific
Symantec AntiVirus
System Requirements Lab
System Requirements Lab for Intel
Toolbox
Tradewinds from Hewlett-Packard Desktops (remove only)
TrayApp
Unload
Update for Windows Internet Explorer 7 (KB976749)
Update for Windows Internet Explorer 8 (KB975364)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Updates from HP
Viewpoint Media Player
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebFldrs XP
WebReg
Windows Internet Explorer 7
Windows Internet Explorer 8
Windows Live ID Sign-in Assistant
Windows Media Format 11 runtime
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Software Update

==== Event Viewer Messages From Past Week ========

9/19/2010 1:29:38 AM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD cdudf_xp eeCtrl Fips intelppm IPSec MRxSmb NetBIOS NetBT RasAcd Rdbss SAVRT SAVRTPEL SPBBCDrv SYMTDI Tcpip
9/19/2010 1:29:38 AM, error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the AFD service which failed to start because of the following error: A device attached to the system is not functioning.
9/19/2010 1:29:38 AM, error: Service Control Manager [7001] - The IPSEC Services service depends on the IPSEC driver service which failed to start because of the following error: A device attached to the system is not functioning.
9/19/2010 1:29:38 AM, error: Service Control Manager [7001] - The DNS Client service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
9/19/2010 1:29:38 AM, error: Service Control Manager [7001] - The DHCP Client service depends on the NetBios over Tcpip service which failed to start because of the following error: A device attached to the system is not functioning.
9/19/2010 1:29:38 AM, error: Service Control Manager [7001] - The Bonjour Service service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
9/19/2010 1:29:38 AM, error: Service Control Manager [7001] - The Apple Mobile Device service depends on the TCP/IP Protocol Driver service which failed to start because of the following error: A device attached to the system is not functioning.
9/19/2010 1:29:09 AM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service netman with arguments "" in order to run the server: {BA126AE5-2166-11D1-B1D0-00805FC1270E}
9/18/2010 7:44:00 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service SeaPort with arguments "-Service" in order to run the server: {D6381B4A-D254-46EB-9018-A62E0F4BA6BA}
9/18/2010 6:25:57 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: cdudf_xp eeCtrl Fips intelppm SAVRT SAVRTPEL SPBBCDrv SYMTDI
9/18/2010 6:25:29 PM, error: DCOM [10005] - DCOM got error "%1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/18/2010 12:15:10 PM, error: Service Control Manager [7031] - The Google Software Updater service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 900000 milliseconds: Restart the service.
9/18/2010 12:08:55 PM, error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: fasttx2k
9/18/2010 10:45:56 PM, error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
9/18/2010 10:42:45 PM, error: Service Control Manager [7034] - The SeaPort service terminated unexpectedly. It has done this 1 time(s).
9/18/2010 10:26:24 PM, error: Service Control Manager [7034] - The Application Layer Gateway Service service terminated unexpectedly. It has done this 1 time(s).
9/15/2010 6:35:33 PM, error: Service Control Manager [7023] - The Application Management service terminated with the following error: The specified module could not be found.
9/15/2010 6:31:01 PM, error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
9/15/2010 6:27:39 PM, error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
9/15/2010 3:08:06 AM, error: Windows Update Agent [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Microsoft .NET Framework 1.1 SP1 Security Update for Windows 2000 and Windows XP (KB979906).
9/14/2010 2:55:40 PM, error: sr [1] - The System Restore filter encountered the unexpected error '0xC0000001' while processing the file '' on the volume 'HarddiskVolume2'. It has stopped monitoring the volume.
9/12/2010 3:15:40 PM, error: Service Control Manager [7024] - The Symantec SPBBCSvc service terminated with service-specific error 4294967295 (0xFFFFFFFF).
9/12/2010 3:14:48 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Symantec Event Manager service to connect.
9/12/2010 3:14:32 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Symantec AntiVirus service to connect.
9/12/2010 3:14:32 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the Symantec AntiVirus Definition Watcher service to connect.
9/12/2010 3:14:32 PM, error: Service Control Manager [7009] - Timeout (30000 milliseconds) waiting for the NVIDIA Display Driver Service service to connect.
9/12/2010 3:14:32 PM, error: Service Control Manager [7000] - The NVIDIA Display Driver Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

==== End Of File ===========================

km2357
2010-09-21, 20:18
Hello and welcome to Safer Networking.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:


1. Rerun DDS and post the DDS and Attach.txt logs in your next post/reply.


2. Step # 1: Download and Run Gmer

Please download gmer.zip (http://www.gmer.net/gmer.zip) from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure that the 'Sections' button is ticked and the 'Show All' button is unticked. Click the Scan button and let the program do its work. GMER will produce a log.

Once the scan is complete, you may receive another notice about rootkit activity.
Click OK.

GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

Please post the results from the GMER scan in your reply.

km2357
2010-09-24, 20:53
Kristina? Do you still need help?

km2357
2010-09-27, 20:06
This topic has been archived due to inactivity.

If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new HijackThis log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

Applies only to the original poster, anyone else with similar problems please start a new topic.