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View Full Version : Spybot S&D doesn't run, doesn`t update, stops working



vika6
2010-09-22, 21:18
My system is W 7 x64bit.
I experienced some problems with Spybot S&D lately.
It doesn`t start, cannot be updated and stops working (twice in one month). I reinstalled it 3 days ago (used the newest version + it updated succesfully all last definitions), then did a full scan. Nothing except tracking cookies and one registry key was found (repaired).
But today my problems are back again - Spybot S&D cannot be launched. I tried the steps mentioned in the thread "Spybot doesn't run - What you should do" http://forums.spybot.info/showthread.php?t=50194.
Step #1 didn`t work for me, but step #2 - did and I could run the program. But it is useless since something still prevents Spybot from updating (the updating popup window is terminated after 1 sec.).
Then I couldn`t even open your site (Chrome and Opera - they stopped working) in order to look for help !!
Here are my questions :

1. what should I do now ? I assume my main problem now is to get rid of malicious software rather than think about updating Spybot. Am I right ?
Can I get any help with it from you here? I`m a novice with malware and have no idea where to turn...

2. SpybotSD.exe was renamed (in step #2). Should it be left like that or returned to the original name ?

3. Would you enlighten me what DDS.txt logfile is ???? How to get it ?

Thank you in advance for your help
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Edit
Open thread in Spybot_S&D forum.
http://forums.spybot.info/showthread.php?p=384018#post384018

vika6
2010-09-22, 21:34
Can this ERUNT backup Registry in Windows 7 x64 ? I didn`t find any information concerning W 7 in "BEFORE you POST"

tashi
2010-09-22, 21:49
Hello vika6,

Can this ERUNT backup Registry in Windows 7 x64 ?
I am not aware of any issues. :)

tashi
2010-09-23, 01:10
Log split off to new topic, helpers look for a 0 response. :)

http://forums.spybot.info/showthread.php?t=59549

This thread closed.