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CBarr
2010-09-28, 15:45
I am in the process of cleaning up a PC that was infected by the fake antivirus program "Peak Protection 2010". I'm pretty sure I have removed all the associated files and registry entries, however I am getting a "Immunization Incomplete" message related to Windows Global (Hosts) (see screen shot attached). I've tried the undo & reimmunize as well as uninstell reinstall Spybot S&D.

I'm running Spybot S&D ver. 1.6.2.46 with a detection update dated 9/22/2010. OS is Win XP Pro SP3 w/ IE8. In addition to Spybot S&D, Mcafee Total Protection is currently installed. However, I have the same issue without Mcafee installed on the machine.

Any suggestions on what might be preventing a full immunization?

Thanks for your help.

spybotsandra
2010-09-28, 16:11
Hello,

Some users have reported that they use SpySweeper or SpywareBlaster and shutting them down solves the problem. ZoneAlarm might also block the global hosts. If you go to Firewall in ZoneAlarm on the left and then the main tab in the upper right then go down to the advance button and click on it you will see under General setting "Lock Hosts file".

Further please try the following:
Open Spybot > Immunize > under Windows uncheck Global (Hosts). Go into Spybot > Mode > Advanced Mode > Tools > Hosts file > and then click on the "Add Spybot S&D hosts list" button. Go back into Spybot > Immunize

The problem that not all global host entries have been immunized has also been discussed in our forum:
Can't immunize some items? (http://forums.spybot.info/showthread.php?t=18122&highlight=immunize+global)
Immunize won't do all - Global (Hosts) not complete (http://forums.spybot.info/showthread.php?t=19314&highlight=immunize+global)
Cannot immunize 6370 Global (Hosts) (http://forums.spybot.info/showthread.php?t=17913&highlight=immunize+global)

Best regards
Sandra
Team Spybot

CBarr
2010-09-28, 20:17
Thanks for your help. The Hosts file was missing from my system. I followed the instructions to repair the Hosts file (via download from Funkytoad) on my system as described in the following post:

Immunize won't do all - Global (Hosts) not complete

Once the Host file was present, I then reimmunized and all is now fine.
thanks again.

tashi
2010-09-28, 21:46
Thank you for letting us know CBarr. :)