PDA

View Full Version : help with fixing problems



dreamweaver38
2010-09-28, 20:41
everything works fine until I go to fix the selected issues., I have restarted my machine many times, i am the only one using the computer ever
and so it said for me to be admin which i am but only half of the files get fixed.

this is the error message i get after selecting fix selected issues:

this action may not be performed completely since you are not an administrator. if you want this performed for all users please run this application elevated as an administrator

which i did i went to start right clicked on spybot and run as admin but still nada.

i use windows 7, can anyone help me with this?

tashi
2010-09-28, 21:39
Hello dreamweaver38,



which i did i went to start right clicked on spybot and run as admin but still nada.


Could you try again please.

Run as Administrator (http://forums.spybot.info/showthread.php?t=55946)



On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:


Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
Choose Run as administrator from the context menu.


You will find a screen shot here: http://www.safer-networking.org/en/faq/42.html

Hope that helps, let us know. :)

dreamweaver38
2010-09-28, 22:42
I did that 3 times still not working and still getting that message

tashi
2010-09-28, 23:46
Hello dreamweaver38,

Sorry to hear that, is this a new install of Spybot-S&D, if not can you pinpoint when the issue started?

Also, has the computer shown any signs of infection? Please list other security programs installed.

Best regards.

dreamweaver38
2010-09-29, 04:38
im not entirely sure, but things have been happening to make me think i have a virus that my virus program isnt detecting

for one, ive been getting pop ups and sometimes i see a program or 2 pop up in my always use list that i havent used in a while. (ive never gotten pop ads before)
also i have been noticing i have more than one wireless detected when i click on my internet connection, im not sure that denotes an infection but still....

also my search bar is kept on google and everytime i log on it goes to a differnt engine.

its a new install, i was looking around for some stuff to see if anything would come up.

dreamweaver38
2010-09-29, 04:39
i have norton installed, adaware which i installed today, ccleanup which has been on my computer when i bought it from day one,i had downloaded it for free. i love it but i dont think its considered protective like the others

tashi
2010-09-29, 05:31
Hi dreamweaver38,

Someone can take a look at the system, please start a topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and a volunteer analyst will advise you when available. :)

First see that forum's FAQ which also includes instructions on posting a preliminary DDS log: "BEFORE you POST"(READ this Procedure BEFORE Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)

Best regards.