View Full Version : Unable to delete registry keys
mensural
2006-07-22, 03:07
After deinstalling Adobe Photoshop CS2 I ran the Window registry scan in Norton Systemworks and 129 problems were discovered. Just about all were related to Photoshop in the CLASS_ROOT section. When trying to delete the keys, I received the message 'Unable to delete all specified values' and 'Cannot delete key..Access denied'. I don't know if this is mal-ware or not. I have run Spybot, Adaware and Microsoft adware tools and they find nothing.
How can I delete these keys?
Any help would be appreciated.
Thanks.:(
Hello, please see our 'sticky' topic:
BEFORE you post and who will advise you. Preliminary Steps (http://forums.spybot.info/showthread.php?t=288)
Run the scans first.
Copy paste the HJT log here into this thread along with the results of the on-line anti-virus scan, and a helper will advise you as soon as available to do so.
mensural
2006-07-26, 05:19
Ok. I've downloaded the HJT program but haven't run it yet. I also tried using the Panda online virus dector but it requires Internet Explorer. I use Firefox. So, I will need to find an online virus scan that will work with Firefox.
Thanks for the suggestions and requirements. Until I can get all my ducks in a row please do not spend any more time or resources on my post.
Thanks.
This topic has been closed to prevent others with similar issues posting in it.
If you need it re-opened please send me or your helper a pm and provide a link to the thread.
Applies only to the original topic starter. :)