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View Full Version : Cannot run Spybot on my machine



Nicholas.Garrigan
2010-10-21, 09:06
Hi,

Lets see if I can post this thing correctly this time.

I am not able to run Spybot on machine.

Following is the log from DDS and also attached with this post is the Attach.txt.


DDS (Ver_10-10-10.03) - NTFSx86
Run by at 19:02:39.43 on Wed 10/20/2010
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_17
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1022.178 [GMT -7:00]

AV: McAfee VirusScan Enterprise *On-access scanning enabled* (Updated) {918A2B0B-2C60-4016-A4AB-E868DEABF7F0}
FW: ZoneAlarm Firewall *enabled* {829BDA32-94B3-44F4-8446-F8FCFF809F8B}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\Program Files\Cisco\Cisco AnyConnect VPN Client\vpnagent.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\system32\cisvc.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\McAfee\Common Framework\FrameworkService.exe
C:\Program Files\McAfee\VirusScan Enterprise\mcshield.exe
C:\Program Files\McAfee\VirusScan Enterprise\vstskmgr.exe
C:\WINDOWS\system32\nvsvc32.exe
svchost.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\mqsvc.exe
C:\WINDOWS\system32\mqtgsvc.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\McAfee\Common Framework\UdaterUI.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe
C:\Program Files\Logitech\Logitech WebCam Software\LWS.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\McAfee\Common Framework\McTray.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\DAEMON Tools Pro\DTProAgent.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Logitech\Logitech Vid\vid.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Dream Scroller\Dream Scroller.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Documents and Settings\Punarvasu Joshi\Desktop\dds.scr

============== Pseudo HJT Report ===============

uStart Page = hxxp://google.com/
uSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=Q306&bd=pavilion&pf=laptop
uInternet Connection Wizard,ShellNext = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q306&bd=pavilion&pf=laptop
uInternet Settings,ProxyServer = http=127.0.0.1:5555
uInternet Settings,ProxyOverride = <local>
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\mcafee\virusscan enterprise\scriptcl.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar1.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SmartSelect Class: {f4971ee7-daa0-4053-9964-665d8ee6a077} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar1.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [DAEMON Tools Pro Agent] "c:\program files\daemon tools pro\DTProAgent.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [StartupPersonalReminder] c:\program files\personal reminder\PersonalReminder.exe
uRun: [Logitech Vid] "c:\program files\logitech\logitech vid\vid.exe" -bootmode
uRun: [Logitech Vid HD] "c:\program files\logitech\logitech vid\vid.exe" -bootmode
uRun: [Google Update] "c:\documents and settings\punarvasu joshi\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [ShStatEXE] "c:\program files\mcafee\virusscan enterprise\SHSTAT.EXE" /STANDALONE
mRun: [RecGuard] c:\windows\sminst\RecGuard.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [nwiz] nwiz.exe /installquiet /nodetect
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [MsmqIntCert] regsvr32 /s mqrt.dll
mRun: [McAfeeUpdaterUI] "c:\program files\mcafee\common framework\UdaterUI.exe" /StartedFromRunKey
mRun: "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [High Definition Audio Property Page Shortcut] CHDAudPropShortcut.exe
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [ehTray] c:\windows\ehome\ehtray.exe
mRun: [Cpqset] c:\program files\hpq\default settings\cpqset.exe
mRun: [Adobe Acrobat Speed Launcher] "c:\program files\adobe\acrobat 9.0\acrobat\Acrobat_sl.exe"
mRun: [<NO NAME>]
mRun: [Acrobat Assistant 8.0] "c:\program files\adobe\acrobat 9.0\acrobat\Acrotray.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\logitech webcam software\LWS.exe" /hide
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [ZoneAlarm Client] "c:\program files\zone labs\zonealarm\zlclient.exe"
mRun: [TrojanScanner] c:\program files\trojan remover\Trjscan.exe /boot
StartupFolder: c:\docume~1\punarv~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\punarv~1\startm~1\programs\startup\dreams~1.lnk - c:\program files\dream scroller\Dream Scroller.exe
StartupFolder: c:\docume~1\punarv~1\startm~1\programs\startup\onenot~1.lnk - c:\program files\microsoft office\office12\ONENOTEM.EXE
IE: &Google Search - c:\program files\google\GoogleToolbar1.dll/cmsearch.html
IE: &Translate English Word - c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
IE: Append Link Target to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIEAppend.html
IE: Backward Links - c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
IE: Cached Snapshot of Page - c:\program files\google\GoogleToolbar1.dll/cmcache.html
IE: Convert Link Target to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files\common files\adobe\acrobat\activex\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Similar Pages - c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
IE: Translate Page into English - c:\program files\google\GoogleToolbar1.dll/cmtrans.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: 55963676-2F5E-4BAF-AC28-CF26AA587566 - vpnweb.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1257318545578
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} - hxxps://juniper.net/dana-cached/sc/JuniperSetupClient.cab
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~2\office12\GR99D3~1.DLL
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
AppInit_DLLs: acaptuser32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~2\office12\GRA8E1~1.DLL
Hosts: 127.0.0.1 www.spywareinfo.com (http://www.spywareinfo.com)

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\punarv~1\applic~1\mozilla\firefox\profiles\s7bb7ooa.default\
FF - prefs.js: browser.startup.homepage - www.google.com (http://www.google.com)
FF - component: c:\documents and settings\punarvasu joshi\application data\mozilla\firefox\profiles\s7bb7ooa.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\program files\mozilla firefox\extensions\{ab2ce124-6272-4b12-94a9-7303c7397bd1}\components\SkypeFfComponent.dll
FF - component: c:\program files\real\realplayer\browserrecord\firefox\ext\components\nprpffbrowserrecordext.dll
FF - plugin: c:\documents and settings\punarvasu joshi\application data\mozilla\firefox\profiles\s7bb7ooa.default\extensions\{e2883e8f-472f-4fb0-9522-ac9bf37916a7}\plugins\np_gp.dll
FF - plugin: c:\documents and settings\punarvasu joshi\application data\mozilla\firefox\profiles\s7bb7ooa.default\extensions\devicedetection@logitech.com\plugins\npLogitechDeviceDetection.dll
FF - plugin: c:\documents and settings\punarvasu joshi\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\punarvasu joshi\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\punarvasu joshi\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdjvu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npyaxmpb.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0016-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);

============= SERVICES / DRIVERS ===============

R1 vsdatant;vsdatant;c:\windows\system32\vsdatant.sys [2009-11-1 532224]
R2 McAfeeFramework;McAfee Framework Service;c:\program files\mcafee\common framework\FrameworkService.exe [2009-11-1 103744]
R2 McrdSvc;Media Center Extender Service;c:\windows\ehome\mcrdsvc.exe [2005-8-5 99328]
R2 McShield;McAfee McShield;c:\program files\mcafee\virusscan enterprise\mcshield.exe [2008-10-6 144704]
R2 McTaskManager;McAfee Task Manager;c:\program files\mcafee\virusscan enterprise\vstskmgr.exe [2008-10-6 54608]
R2 vpnagent;Cisco AnyConnect VPN Agent;c:\program files\cisco\cisco anyconnect vpn client\vpnagent.exe [2009-10-9 493248]
R2 vsmon;TrueVector Internet Monitor;c:\windows\system32\zonelabs\vsmon.exe -service --> c:\windows\system32\zonelabs\vsmon.exe -service [?]
R3 mfeavfk;McAfee Inc.;c:\windows\system32\drivers\mfeavfk.sys [2009-11-1 72904]
R3 mfebopk;McAfee Inc.;c:\windows\system32\drivers\mfebopk.sys [2009-11-1 34344]
R3 mfehidk;McAfee Inc.;c:\windows\system32\drivers\mfehidk.sys [2009-11-1 177672]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;\??\c:\program files\lavasoft\ad-aware\kernexplorer.sys --> c:\program files\lavasoft\ad-aware\KernExplorer.sys [?]

=============== Created Last 30 ================

2010-10-20 23:17:08 954368 ------w- c:\windows\system32\dllcache\mfc40.dll
2010-10-20 23:17:08 953856 ------w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-20 23:17:07 974848 ------w- c:\windows\system32\dllcache\mfc42.dll
2010-10-20 23:14:00 617472 ------w- c:\windows\system32\dllcache\comctl32.dll
2010-10-20 08:40:12 77312 ----a-w- c:\windows\system32\ztvunace26.dll
2010-10-20 08:40:12 162304 ----a-w- c:\windows\system32\ztvunrar36.dll
2010-10-20 08:40:11 75264 ----a-w- c:\windows\system32\unacev2.dll
2010-10-20 08:40:11 69632 ----a-w- c:\windows\system32\ztvcabinet.dll
2010-10-20 08:40:11 153088 ----a-w- c:\windows\system32\UNRAR3.dll
2010-10-20 08:40:08 -------- d-----w- c:\program files\Trojan Remover
2010-10-20 08:40:08 -------- d-----w- c:\docume~1\punarv~1\applic~1\Simply Super Software
2010-10-20 08:40:08 -------- d-----w- c:\docume~1\alluse~1\applic~1\Simply Super Software
2010-10-10 06:12:10 112056 ----a-w- c:\windows\system32\acaptuser32.dll
2010-10-10 06:09:46 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2010-10-06 17:09:04 -------- d-----w- c:\docume~1\punarv~1\applic~1\Dream Scroller
2010-10-06 17:09:03 -------- d-----w- c:\program files\Dream Scroller
2010-10-06 16:26:25 -------- d-----w- c:\docume~1\punarv~1\applic~1\To-Do DeskList
2010-10-06 16:26:17 -------- d-----w- c:\program files\To-Do DeskList
2010-10-06 07:50:29 -------- d-----w- c:\program files\Cisco

==================== Find3M ====================

2010-09-18 19:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2010-08-10 12:15:58 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-08-10 12:15:58 69632 ----a-w- c:\windows\system32\QuickTime.qts

============= FINISH: 19:06:02.14 ===============

Re: Enterprise Programs installed.

[I]Is this a business/corporate computer or used in that environment?
==========================================

No its is not. It is my laptop.

Nicholas.Garrigan
2010-10-23, 07:35
I ended up reformating my harddrive.