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Bunnymommy
2010-10-21, 14:25
I installed the new version of spybot and it scanned fine last night. It found several things that were cookies. I clicked the "fix" button and it made massive green ticks next to all hte items. I then went to "recovery" so that I could highlight and purge them from my machine. But they were not listed there. I had no way of purging them. I closed down and now today they are not there listed anywhere. Is this normal?

spybotsandra
2010-10-21, 14:41
Hello,

If you just removed Cookies this is normal. Cookies will reinstall if you visit that special page (unless you are blocking them) - so there is no need for backups. Please check your settings: run Spybot-S&D and switch to "Advanced mode" via the menu bar item "Mode". Now select "Settings" --> "Settings" in the navigation bar on the left. There the three checkboxes in front of "Create backups of ..." should be ticked, so that the recovery works. After 30 days the quarantined files will be deleted automatically. This can also be adjusted in the settings page at "Age of recovery". If you click on that item you can set the period of time.

Best regards
Sandra
Team Spybot

Bunnymommy
2010-10-21, 15:36
Thanks for your help :thanks:

spybotsandra
2010-10-21, 15:43
You're welcome. :)