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View Full Version : Malware propblem - ig?hl=en



shopearly
2010-10-22, 15:57
Hi my browser is showing the above ig?hl=en I used a memory stick which had a virus showing as being blocked when i started using

can you help remove.

Regards danny





DDS (Ver_10-10-21.02) - NTFSx86
Run by daniel at 13:30:31.29 on 22/10/2010
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2037.1342 [GMT 1:00]

AV: The Shield Deluxe 2009 Antivirus *On-access scanning enabled* (Updated) {6C4BB89C-B0ED-4F41-A29C-4373888923BB}

============== Running Processes ===============

C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\Program Files\Common Files\BitDefender\BitDefender Update Service\livesrv.exe
C:\Program Files\PCSecurityShield\BitDefender 2009\vsserv.exe
C:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\WINDOWS\system32\wdfmgr.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Trusteer\Rapport\bin\RapportService.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\igfxsrvc.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\PCSecurityShield\BitDefender 2009\bdagent.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Royal Mail\SmartStamp\BINARY\STRAY.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\PCSecurityShield\BitDefender 2009\seccenter.exe
C:\Program Files\TomTom HOME 2\HOMERunner.exe
C:\Program Files\Registry Mechanic\RegMech.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\OLYMPUS\OLYMPUS Master 2\MMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Research In Motion\RIMDeviceManager\RIMDeviceManager.exe
C:\Program Files\NETGEAR\WN111v2\WN111V2.exe
C:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\daniel\My Documents\Downloads\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/
uSearch Page = hxxp://www.google.com
uDefault_Page_URL = hxxp://www.sky.com
uSearch Bar = hxxp://www.google.com/ie
uWindow Title = Internet Explorer Provided By Sky Broadband
uSearchMigratedDefaultUrl = hxxp://www.mywebsearch.com/jsp/cfg_redir2.jsp?id=ZUxdm486YYGB&fl=0&ptb=IkgpGK5D4ATGugi2jB4akg&ind=2008080210&url=http://www.uk.ask.com/web&q={searchTerms}&l=zu&o=sb
mSearch Bar = hxxp://www.google.com/ie
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: N/A: {00a6faf6-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\srchastt\1.bin\MWSSRCAS.DLL
uURLSearchHooks: H - No File
mURLSearchHooks: H - No File
BHO: MyWebSearch Search Assistant BHO: {00a6faf1-072e-44cf-8957-5838f569a31d} - c:\program files\mywebsearch\srchastt\1.bin\MWSSRCAS.DLL
BHO: mwsBar BHO: {07b18ea1-a523-4961-b6bb-170de4475cca} - mwsBar BHO
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: WormRadar.com IESiteBlocker.NavFilter: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - AVG Safe Search
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.5612.1312\swg.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: My Web Search: {07b18ea9-a523-4961-b6bb-170de4475cca} -
TB: {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File
TB: The Shield Deluxe 2009 Toolbar: {381ffde8-2394-4f90-b10d-fc6124a40f8c} - c:\program files\pcsecurityshield\bitdefender 2009\IEToolbar.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {90B8B761-DF2B-48AC-BBE0-BCC03A819B3B} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
TB: {472734EA-242A-422B-ADF8-83D1E48CC825} - No File
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [TomTomHOME.exe] "c:\program files\tomtom home 2\HOMERunner.exe"
uRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\1.bin\mwsoemon.exe
uRun: [RegistryMechanic] c:\program files\registry mechanic\RegMech.exe /H
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\MMonitor.exe"
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [RIMDeviceManager] "c:\program files\common files\research in motion\rimdevicemanager\RIMDeviceManager.exe" -RunServer
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [BJCFD] c:\program files\broadjump\client foundation\CFD.exe
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [MyWebSearch Plugin] rundll32 c:\progra~1\mywebs~1\bar\1.bin\M3PLUGIN.DLL,UPF
mRun: [MyWebSearch Email Plugin] c:\progra~1\mywebs~1\bar\1.bin\mwsoemon.exe
mRun: [OM2_Monitor] "c:\program files\olympus\olympus master 2\FirstStart.exe" /OM
mRun: [RemoteControl] "c:\program files\cyberlink dvd solution\powerdvd\PDVDServ.exe"
mRun: [InCD] c:\program files\ahead\incd\InCD.exe
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [BDAgent] "c:\program files\pcsecurityshield\bitdefender 2009\bdagent.exe"
mRun: [BitDefender Antiphishing Helper] "c:\program files\pcsecurityshield\bitdefender 2009\IEShow.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [OLP-Tray] c:\program files\royal mail\smartstamp\binary\STRAY.EXE
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\daniel\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\netgea~1.lnk - c:\program files\netgear\wn111v2\WN111V2.exe
IE: &Search - http://edits.mywebsearch.com/toolbaredits/menusearch.jhtml?p=ZUxdm486YYGB
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office10\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
IE: {08E730A4-FB02-45BD-A900-01E4AD8016F6} - http://www.sky.com
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - hxxp://ak.exe.imgfarm.com/images/nocache/funwebproducts/ei-3/MyFunCardsFWBInitialSetup1.0.1.0.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.4.8.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Notify: igfxcui - igfxdev.dll

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\daniel\applic~1\mozilla\firefox\profiles\au16c4h1.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Search Solver
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk/
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\documents and settings\daniel\application data\mozilla\firefox\profiles\au16c4h1.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\program files\common files\research in motion\bbwebsllauncher\NPWebSLLauncher.dll
FF - plugin: c:\program files\google\update\1.2.183.13\npGoogleOneClick8.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\NPMyWebS.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R0 RapportKELL;RapportKELL;c:\windows\system32\drivers\RapportKELL.sys [2010-10-3 59240]
R1 RapportCerberus_19917;RapportCerberus_19917;c:\documents and settings\all users\application data\trusteer\rapport\store\exts\rapportcerberus\19917\RapportCerberus_19917.sys [2010-10-3 34792]
R1 RapportPG;RapportPG;c:\program files\trusteer\rapport\bin\RapportPG.sys [2010-10-3 169320]
R2 RapportMgmtService;Rapport Management Service;c:\program files\trusteer\rapport\bin\RapportMgmtService.exe [2010-10-3 767208]
R3 bdfm;BDFM;c:\windows\system32\drivers\bdfm.sys [2008-9-18 111112]
R3 DNINDIS5;DNINDIS5 NDIS Protocol Driver;c:\windows\system32\DNINDIS5.sys [2003-7-24 17149]
R3 JSWSCIMD;jswscimd Service;c:\windows\system32\drivers\jswscimd.sys [2008-10-1 57440]
R3 WN111v2;NETGEAR WN111v2 USB2.0 Wireless Card Service;c:\windows\system32\drivers\WN111v2.sys [2009-1-14 458752]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-2 135664]
S2 MyWebSearchService;My Web Search Service;c:\progra~1\mywebs~1\bar\1.bin\mwssvc.exe [2008-8-2 28739]
S3 Arrakis3;The Shield Deluxe 2009 Arrakis Server;c:\program files\common files\bitdefender\bitdefender arrakis server\bin\Arrakis3.exe [2009-1-20 172032]
S3 jswpsapi;Jumpstart Wifi Protected Setup;c:\program files\netgear\wn111v2\jswpsapi.exe [2008-2-27 360547]
S3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2008-3-28 18432]
S3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2008-3-28 14336]

=============== Created Last 30 ================

2010-10-13 18:24:05 974848 ------w- c:\windows\system32\dllcache\mfc42.dll
2010-10-13 18:24:05 954368 ------w- c:\windows\system32\dllcache\mfc40.dll
2010-10-13 18:24:05 953856 ------w- c:\windows\system32\dllcache\mfc40u.dll
2010-10-13 18:23:56 617472 ------w- c:\windows\system32\dllcache\comctl32.dll
2010-10-05 21:11:17 -------- d-sh--w- c:\documents and settings\daniel\IECompatCache
2010-10-05 21:09:51 -------- d-sh--w- c:\documents and settings\daniel\PrivacIE
2010-10-05 21:06:40 -------- d-sh--w- c:\documents and settings\daniel\IETldCache
2010-10-05 21:04:06 -------- d-----w- c:\windows\ie8updates
2010-10-05 21:00:49 -------- dc-h--w- c:\windows\ie8
2010-10-04 18:19:37 13312 ------w- c:\windows\system32\dllcache\iecompat.dll
2010-10-04 18:18:11 12800 ------w- c:\windows\system32\dllcache\xpshims.dll
2010-10-04 18:18:10 743424 ------w- c:\windows\system32\dllcache\iedvtool.dll
2010-10-04 18:18:10 247808 ------w- c:\windows\system32\dllcache\ieproxy.dll
2010-10-03 22:43:44 59240 ----a-w- c:\windows\system32\drivers\RapportKELL.sys
2010-09-22 17:10:52 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2010-09-22 17:10:52 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2010-09-22 16:42:00 -------- d-----w- c:\documents and settings\daniel\.thumbnails
2010-09-22 16:28:04 -------- d-----w- c:\documents and settings\daniel\.gimp-2.6
2010-09-22 16:27:24 -------- d-----w- c:\program files\GIMP-2.0

==================== Find3M ====================

2010-10-22 02:22:46 81984 ----a-w- c:\windows\system32\bdod.bin
2010-09-29 20:36:28 256 ----a-w- c:\documents and settings\daniel\pool.bin
2010-09-18 11:23:26 974848 ----a-w- c:\windows\system32\mfc42u.dll
2010-09-18 06:53:25 974848 ----a-w- c:\windows\system32\mfc42.dll
2010-09-18 06:53:25 954368 ----a-w- c:\windows\system32\mfc40.dll
2010-09-18 06:53:25 953856 ----a-w- c:\windows\system32\mfc40u.dll
2010-09-10 05:58:08 916480 ----a-w- c:\windows\system32\wininet.dll
2010-09-10 05:58:06 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-09-10 05:58:06 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-09-01 11:51:14 285824 ----a-w- c:\windows\system32\atmfd.dll
2010-08-31 21:32:06 256 ----a-w- c:\windows\system32\pool.bin
2010-08-31 13:42:52 1852800 ----a-w- c:\windows\system32\win32k.sys
2010-08-27 08:02:29 119808 ----a-w- c:\windows\system32\t2embed.dll
2010-08-27 05:57:43 99840 ----a-w- c:\windows\system32\srvsvc.dll
2010-08-26 12:52:45 5120 ----a-w- c:\windows\system32\xpsp4res.dll
2010-08-23 16:12:04 617472 ----a-w- c:\windows\system32\comctl32.dll
2010-08-17 13:17:06 58880 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-16 08:45:00 590848 ----a-w- c:\windows\system32\rpcrt4.dll
2004-10-01 14:00:16 40960 ----a-w- c:\program files\Uninstall_CDS.exe

============= FINISH: 13:31:35.12 ===============

ken545
2010-10-29, 23:12
:snwelcome:


Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.


Sorry for the delay but the forums are very busy, do you still need help ?

ken545
2010-11-06, 12:40
Due to inactivity, this thread will now be closed.

If it has been four days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.