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View Full Version : dependency service or group failed to start???



dardd
2010-10-24, 10:51
for the last few days my computer runs fine for a while and then i start getting these errors 'The dependency service or group failed to start.' on some programs. as well i cant update windows, since i get an error everytime i try. please help. i'm sorry but a friend tried to help me out and ran a program called combofix, which in the stickies says not to do, sorry if this makes things worse.

here is the dds report

DDS (Ver_10-10-21.02) - NTFSx86
Run by Damien at 21:40:22.85 on Sat 23/10/2010
Internet Explorer: 7.0.6002.18005 BrowserJavaVersion: 1.6.0_21
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.61.1033.18.3325.1867 [GMT 10:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
c:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Mcafee\McSvcHost\McSvHost.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\McAfee Online Backup\MOBKbackup.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\system32\WUDFHost.exe
c:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Windows\ehome\ehsched.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\ehome\ehRecvr.exe
C:\Windows\system32\conime.exe
C:\Windows\explorer.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Ventrilo\Ventrilo.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Damien\Downloads\dds.scr
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_au&c=93&bd=Pavilion&pf=cndt
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_au&c=93&bd=Pavilion&pf=cndt
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101012120937.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [HPADVISOR] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe view=DOCKVIEW
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [WMPNSCFG] c:\program files\windows media player\WMPNSCFG.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [hpsysdrv] c:\program files\hewlett-packard\hp odometer\hpsysdrv.exe
mRun: [HP Remote Software] c:\program files\hewlett-packard\hp remote\HP REMOTE V1.0.5.exe
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\cyberlink dvd suite deluxe\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\cyberlink dvd suite deluxe" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [SmartMenu] %ProgramFiles%\Hewlett-Packard\HP MediaSmart\SmartMenu.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [ATICustomerCare] "c:\program files\ati\aticustomercare\ATICustomerCare.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [DVDAgent] "c:\program files\hewlett-packard\media\dvd\DVDAgent.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
StartupFolder: c:\users\damien\appdata\roaming\microsoft\windows\start menu\programs\startup\CurseClientStartup.ccip
StartupFolder: c:\users\damien\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\damien\appdata\roaming\mozilla\firefox\profiles\fksxctsi.default\
FF - prefs.js: browser.search.selectedEngine - Secure Search
FF - prefs.js: browser.startup.homepage - hxxp://guildinertia.org/
FF - prefs.js: keyword.URL - hxxp://au.search.yahoo.com/search?fr=mcafee&p=
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - component: c:\users\damien\appdata\roaming\mozilla\firefox\profiles\fksxctsi.default\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\components\FFExternalAlert.dll
FF - component: c:\users\damien\appdata\roaming\mozilla\firefox\profiles\fksxctsi.default\extensions\{ba14329e-9550-4989-b3f2-9732e92d17cc}\components\RadioWMPCore.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}

---- FIREFOX POLICIES ----
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbaam7a8h", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqz9s", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--fiqs8s", true); // Simplified
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--j6w193g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4ar", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgberp4a5d4a87g", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7c0a67fbc", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--mgbqly7cvafr", true);
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kpry57d", true); // Traditional
c:\program files\mozilla firefox\greprefs\all.js - pref("network.IDN.whitelist.xn--kprw13d", true); // Simplified

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-8-24 386712]
R1 mfenlfk;McAfee NDIS Light Filter;c:\windows\system32\drivers\mfenlfk.sys [2010-10-12 64304]
R1 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2010-10-12 164808]
R1 MOBKFilter;MOBKFilter;c:\windows\system32\drivers\MOBK.sys [2010-10-12 54776]
R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-8-4 172032]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-10-12 271480]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-10-12 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-10-12 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-10-12 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-10-12 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-10-12 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-10-12 141792]
R2 MOBKbackup;McAfee Online Backup;c:\program files\mcafee online backup\MOBKbackup.exe [2010-4-13 229688]
R3 amdkmdag;amdkmdag;c:\windows\system32\drivers\atipmdag.sys [2010-3-10 5340160]
R3 amdkmdap;amdkmdap;c:\windows\system32\drivers\atikmpag.sys [2010-3-10 152064]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-10-12 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-10-12 152992]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-10-12 52104]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-10-12 312904]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\16.0.0.125\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\16.0.0.125\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\16.0.0.125\ccSvcHst.exe [?]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-10-12 84264]
S3 PCDSRVC{4F253FFC-7957E8FC-06000000}_0;PCDSRVC{4F253FFC-7957E8FC-06000000}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\pc-doctor for windows\pcdsrvc.pkms [2009-2-3 20848]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2010-10-23 11:18:31 -------- d-----w- c:\program files\ESET
2010-10-23 11:15:52 -------- d-sh--w- C:\$RECYCLE.BIN
2010-10-23 11:15:48 -------- d-----w- c:\users\damien\appdata\local\temp
2010-10-23 10:52:46 98816 ----a-w- c:\windows\sed.exe
2010-10-23 10:52:46 77312 ----a-w- c:\windows\MBR.exe
2010-10-23 10:52:46 256512 ----a-w- c:\windows\PEV.exe
2010-10-23 10:52:46 161792 ----a-w- c:\windows\SWREG.exe
2010-10-23 10:52:19 -------- d-----w- C:\ComboFix
2010-10-21 08:56:29 -------- d-----w- c:\windows\system32\catroot2(128)
2010-10-20 03:48:08 -------- d-----w- c:\program files\common files\Adobe(6)
2010-10-18 01:28:10 -------- d-----w- c:\users\damien\appdata\roaming\Octoshape
2010-10-17 11:34:44 -------- d-----w- c:\users\damien\{9ebf1b43-8fca-4bd9-affa-27dc591732bd}
2010-10-13 10:47:15 168960 ----a-w- c:\program files\windows media player\wmplayer.exe
2010-10-13 10:47:14 8147456 ----a-w- c:\windows\system32\wmploc.DLL
2010-10-13 10:46:20 125952 ----a-w- c:\windows\system32\srvsvc.dll
2010-10-13 10:46:19 304128 ----a-w- c:\windows\system32\drivers\srv.sys
2010-10-13 10:46:19 145408 ----a-w- c:\windows\system32\drivers\srv2.sys
2010-10-13 10:46:19 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys
2010-10-13 10:46:18 17920 ----a-w- c:\windows\system32\netevent.dll
2010-10-12 02:12:49 -------- d-----w- c:\program files\McAfeeMOBK
2010-10-12 02:12:35 54776 ----a-w- c:\windows\system32\drivers\MOBK.sys
2010-10-12 02:12:34 -------- d-----w- c:\program files\McAfee Online Backup
2010-10-12 02:09:37 24376 ----a-w- c:\program files\mozilla firefox\components\Scriptff.dll
2010-10-12 02:09:36 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2010-10-12 02:09:11 84264 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2010-10-12 02:09:11 64304 ----a-w- c:\windows\system32\drivers\mfenlfk.sys
2010-10-12 02:09:11 55840 ----a-w- c:\windows\system32\drivers\cfwids.sys
2010-10-12 02:09:11 52104 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2010-10-12 02:09:11 312904 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2010-10-12 02:09:11 164808 ----a-w- c:\windows\system32\drivers\mfewfpk.sys
2010-10-12 02:09:11 152992 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2010-10-12 02:08:49 -------- d-----w- c:\program files\McAfee.com
2010-10-12 02:08:49 -------- d-----w- c:\program files\common files\Mcafee
2010-10-12 02:08:46 -------- d-----w- c:\program files\McAfee
2010-10-12 01:48:12 141792 ----a-w- c:\windows\system32\mfevtps.exe
2010-10-11 03:21:59 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe
2010-10-11 03:21:58 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll
2010-10-10 06:38:41 2730536 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\backup\mpengine.dll
2010-10-10 06:38:36 6084944 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{00d9b127-ebb1-4d8f-a272-cc8418e386d2}\mpengine.dll
2010-10-10 06:38:35 221568 ------w- c:\windows\system32\MpSigStub.exe
2010-10-04 05:22:33 -------- d-----w- c:\program files\common files\PX Storage Engine
2010-10-04 05:21:52 -------- d-----w- c:\program files\common files\DivX Shared
2010-10-04 05:16:00 -------- d-----w- c:\program files\DivX
2010-10-04 05:14:53 -------- d-----w- c:\progra~2\DivX
2010-09-30 00:29:35 341256 ----a-w- c:\progra~2\microsoft\ehome\packages\mcespotlight\mcespotlight\SpotlightResources.dll
2010-09-29 16:59:39 -------- d-----w- c:\users\damien\appdata\local\Adobe
2010-09-29 15:59:10 18688 ----a-w- c:\windows\system32\drivers\afc.sys
2010-09-29 15:59:00 -------- d-----w- c:\users\damien\appdata\local\ArcSoft
2010-09-29 15:58:58 -------- d-----w- c:\progra~2\ArcSoft
2010-09-29 15:57:06 77824 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\ctor.dll
2010-09-29 15:57:06 32768 ------w- c:\program files\common files\installshield\engine\6\intel 32\objectps.dll
2010-09-29 15:57:06 225280 ------w- c:\program files\common files\installshield\iscript\iscript.dll
2010-09-29 15:57:06 176128 ------w- c:\program files\common files\installshield\engine\6\intel 32\iuser.dll
2010-09-29 15:57:05 614532 ----a-w- c:\program files\common files\installshield\engine\6\intel 32\IKernel.exe
2010-09-29 10:04:10 2048 ----a-w- c:\windows\system32\tzres.dll
2010-09-27 11:26:06 -------- d-----w- c:\progra~2\Playrix Entertainment
2010-09-27 11:24:45 -------- d-----w- c:\users\damien\appdata\roaming\WildTangent

==================== Find3M ====================

2010-09-08 17:23:42 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-09-08 17:07:35 834048 ----a-w- c:\windows\system32\wininet.dll
2010-09-08 15:23:27 389632 ----a-w- c:\windows\system32\html.iec
2010-08-31 15:46:37 954752 ----a-w- c:\windows\system32\mfc40.dll
2010-08-31 15:46:37 954288 ----a-w- c:\windows\system32\mfc40u.dll
2010-08-31 15:44:31 531968 ----a-w- c:\windows\system32\comctl32.dll
2010-08-31 13:27:38 2038272 ----a-w- c:\windows\system32\win32k.sys
2010-08-26 16:37:45 157184 ----a-w- c:\windows\system32\t2embed.dll
2010-08-20 16:05:07 867328 ----a-w- c:\windows\system32\wmpmde.dll
2010-08-20 14:39:23 423656 ----a-w- c:\windows\system32\deployJava1.dll
2010-08-17 14:11:37 128000 ----a-w- c:\windows\system32\spoolsv.exe
2010-08-10 15:53:15 274944 ----a-w- c:\windows\system32\schannel.dll
2010-08-04 01:49:40 278528 ----a-w- c:\windows\system32\Oemdspif.dll
2010-08-04 01:49:26 43520 ----a-w- c:\windows\system32\ati2edxx.dll

============= FINISH: 21:41:04.41 ===============

peku006
2010-11-02, 12:04
Hi dardd

If you still need help please post fresh dds.txt log

Thanks peku006

peku006
2010-11-08, 14:52
Due to a lack of response, this topic is now closed

If you still require help, please open a new thread in the Malware Removal forum (http://forums.spybot.info/forumdisplay.php?f=22), include a
fresh DDS log, and wait for a new helper.

Your donation helps improving Spybot-S&D! (http://www.safer-networking.org/en/donate/index.html)