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View Full Version : Manual Removal Guide for StartPage.bqw



Friday
2010-11-03, 14:14
The following instructions have been created to help you to get rid of "StartPage.bqw" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
trojan

Description:
StartPage.bqw copies several malicious files to the system directory of the operating system and to the root folder of each drive available. Additionally it creates an autorun entry in order to get launched on every system start up. When the computer is infected StartPage.bqw tries to download other malware in order to harm the computer.
Removal Instructions:

Files:

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "LEOPEN" at "HKEY_CLASSES_ROOT\Directory\shell\".
Delete the registry value "msdll" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\".
Delete the registry value "mssky" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\".
If StartPage.bqw uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.