• Welcome Guest, to the Spybot Forums! It's 2025, and we just upgraded our forum software.

    Today is Safer Internet Day, and with our new forum, you can finally use passkeys to login. That was about time!

    Of course, you could ask if a forum is still useful, with so many social media networks out there where you might already have an account, and met a lot of users. You can now use your login from some of those networks to log in here. And by posting here, your question and data is stored on our servers and not automatically shared with a whole social media network.

    We'll also start using the forum for small bits of information, announcements and more again.

Spybot "not responding" after a scan

Status
Not open for further replies.
D

doowopper

New member
I am using Spybot (with the latest updates) in a Windows XP Professional computer. When I run Spybot, it scans my computer and finds problems. However, once it finishes its scan and I click on "Fix selected problems" the words "Not Responding" appear next to its name in the bar at the top of the SpyBot window. I ran SpyBot three times with the same results.
What could be causing this problem and how do I fix it?
Thanks.
Richard
 
Hello,

Please disable all other security programs that you run and close all other programs during the work with Spybot - Search & Destroy.

Also run a scan in safe mode. That should fix it.

It should also help to deactivate the scanning for usage tracks and Cookies.
Please run Spybot-S&D and switch to "Advanced mode" via the menu bar item "Mode". Now select "Settings" --> "File Sets" in the navigation bar on the left. The checkboxes in front of "Usage tracking, Beta.uti, NewTracks.uti and Tracks.uti" have to be unticked if you do not want to find usage tracks anymore. For excluding Cookies from the search deactivate the checkbox in front of Cookies.sbi.

Best regards
Sandra
Team Spybot
 
Status
Not open for further replies.
Back
Top