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View Full Version : Win 7 & Chrome Browser Hijack



mdka512
2010-11-25, 07:24
Hi there...

Posting on behalf of my wife. She has a Sony Vaio laptop with Win 7 Professional and uses Chrome, but she's been having trouble with browser hijacks every time she tries to click a link after a Google search. As a result, she's received several Malware attacks from redirects. Can you help? Although we keep reomoving the malware, the browser hijacks persist. I have to apologize as I ran SB-S&D first as a precaution as I was unaware of this forum, but I notice that it hasn't appeared to stop the hijacks.

Here's the DDS log:



DDS (Ver_10-11-10.01) - NTFS_AMD64
Run by Laurie at 0:07:37.77 on Thu 11/25/2010
Internet Explorer: 8.0.7600.16385
Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.3935.2818 [GMT -5:00]


============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files (x86)\Bonjour\mDNSResponder.exe
C:\Program Files\WIDCOMM\Bluetooth Software\btwdins.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Sony\VAIO Care\VAIOCareService.exe
C:\Windows\Explorer.EXE
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe
C:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgr.exe
C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe
C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Canon\MyPrinter\BJMYPRT.EXE
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Windows\system32\conhost.exe
C:\Program Files\Apoint\Apvfb.exe
C:\Users\Laurie\AppData\Local\cleanmgr.exe
C:\Program Files (x86)\DDNi\Oasis\Delay.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSub.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\WUDFHost.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Sony\VAIO Care\VCsystray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
C:\Program Files\Sony\VAIO Care\collsvc.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Windows\system32\sppsvc.exe
C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Public\Documents\dds.com
C:\Windows\system32\conhost.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
uDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mDefault_Page_URL = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
mStart Page = hxxp://www.google.com/ig/redirectdomain?brand=SNNT&bmod=SNNT
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20101105123638.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5805.1910\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [msnmsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [SmartWiHelper] "C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWiHelper.exe" /WindowsStartup
mRun: [ISBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [PMBVolumeWatcher] C:\Program Files (x86)\Sony\PMB\PMBVolumeWatcher.exe
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [IJNetworkScanUtility] C:\Program Files (x86)\Canon\Canon IJ Network Scan Utility\CNMNSUT.exe
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\cleanmgr.lnk - C:\Users\Laurie\AppData\Local\cleanmgr.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\VAIOME~1.LNK - C:\Program Files (x86)\DDNi\Oasis\Delay.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 0 (0x0)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
mPolicies-system: PromptOnSecureDesktop = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Google Sidewiki... - C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\OFFICE11\REFIEBAR.DLL
IE: {E0B8C461-F8FB-49b4-8373-FE32E92528A6} - {BC0E0A5D-AB5A-4fa4-A5FA-280E1D58EEEE} - C:\Program Files (x86)\Evernote\Evernote3.5\enbar.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_17-windows-i586.cab
DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} - hxxp://www.popcap.com/webgames/popcaploader_v10.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Notify: VESWinlogon - VESWinlogon.dll
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20101105123638.dll
BHO-X64: scriptproxy - No File
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5805.1910\swg64.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
mRun-x64: [IAAnotif] C:\Program Files (x86)\Intel\Intel Matrix Storage Manager\iaanotif.exe
mRun-x64: [IgfxTray] C:\Windows\system32\igfxtray.exe
mRun-x64: [HotKeysCmds] C:\Windows\system32\hkcmd.exe
mRun-x64: [Persistence] C:\Windows\system32\igfxpers.exe
mRun-x64: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
mRun-x64: [Skytel] C:\Program Files\Realtek\Audio\HDA\Skytel.exe
mRun-x64: [Apoint] %ProgramFiles%\Apoint\Apoint.exe
mRun-x64: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
mRun-x64: [pdfFactory Pro Dispatcher v3] "C:\Windows\system32\spool\DRIVERS\x64\3\fppdis3a.exe" /source=HKLM
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
Hosts: 212.117.178.25 www.google.com
Hosts: 212.117.163.43 search.yahoo.com

============= SERVICES / DRIVERS ===============

R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2010-1-5 529128]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2010-3-16 283360]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2009-11-25 55280]
R1 mfenlfk;McAfee NDIS Light Filter;C:\Windows\System32\drivers\mfenlfk.sys [2010-3-16 75032]
R1 vwififlt;Virtual WiFi Filter Driver;C:\Windows\System32\drivers\vwififlt.sys [2009-7-13 59904]
R2 McMPFSvc;McAfee Personal Firewall Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-7-21 355440]
R2 McNaiAnn;McAfee VirusScan Announcer;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-7-21 355440]
R2 McProxy;McAfee Proxy Service;"C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe" /McCoreSvc [2010-7-21 355440]
R2 McShield;McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2010-3-16 200056]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2010-3-16 245352]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe [2010-3-16 149032]
R2 Oasis2Service;Oasis2Service;C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe [2010-6-24 46080]
R2 PMBDeviceInfoProvider;PMBDeviceInfoProvider;C:\Program Files (x86)\Sony\PMB\PMBDeviceInfoProvider.exe [2009-10-24 360224]
R2 RtkAudioService;Realtek Audio Service;C:\Program Files\Realtek\Audio\HDA\RtkAudioService64.exe [2009-11-25 189984]
R2 SampleCollector;Intel(R) Sample Collector;C:\Program Files\Sony\VAIO Care\collsvc.exe [2009-11-25 167424]
R2 uCamMonitor;CamMonitor;C:\Program Files (x86)\ArcSoft\Magic-i Visual Effects 2\uCamMonitor.exe [2009-11-25 104960]
R2 VCFw;VAIO Content Folder Watcher;C:\Program Files (x86)\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe [2009-9-14 642416]
R2 VcmIAlzMgr;VAIO Content Metadata Intelligent Analyzing Manager;C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe [2010-2-19 529776]
R2 VcmINSMgr;VAIO Content Metadata Intelligent Network Service Manager;C:\Program Files\Sony\VCM Intelligent Network Service Manager\VcmINSMgr.exe [2010-2-19 386416]
R3 ArcSoftKsUFilter;ArcSoft Magic-I Visual Effect;C:\Windows\System32\drivers\ArcSoftKsUFilter.sys [2009-11-25 19968]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2010-3-16 62800]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2010-3-16 190136]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2010-3-16 441328]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2009-11-9 11392]
R3 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2009-11-25 571248]
R3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\System32\drivers\yk62x64.sys [2009-11-9 393216]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2009-11-25 135664]
S2 Roxio Upnp Server 10;Roxio Upnp Server 10;C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUpnpService10.exe [2009-8-31 362992]
S3 btwl2cap;Bluetooth L2CAP Service;C:\Windows\System32\drivers\btwl2cap.sys [2009-11-9 35104]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;C:\Windows\System32\drivers\IntcHdmi.sys [2009-11-9 139264]
S3 mferkdet;McAfee Inc. mferkdet;C:\Windows\System32\drivers\mferkdet.sys [2010-3-16 94864]
S3 MSSQL$DDNI;SQL Server (DDNI);C:\Program Files (x86)\Microsoft SQL Server\MSSQL10.DDNI\MSSQL\Binn\sqlservr.exe [2009-3-30 43010392]
S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;C:\Program Files (x86)\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe [2009-8-31 313840]
S3 SOHCImp;VAIO Media plus Content Importer;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHCImp.exe [2009-11-25 120104]
S3 SOHDBSvr;VAIO Media plus Database Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDBSvr.exe [2009-11-25 70952]
S3 SOHDms;VAIO Media plus Digital Media Server;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDms.exe [2009-11-25 427304]
S3 SOHDs;VAIO Media plus Device Searcher;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHDs.exe [2009-11-25 75048]
S3 SOHPlMgr;VAIO Media plus Playlist Manager;C:\Program Files (x86)\Common Files\Sony Shared\SOHLib\SOHPlMgr.exe [2009-11-25 91432]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 VcmXmlIfHelper;VAIO Content Metadata XML Interface;C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper64.exe [2010-2-19 115568]
S3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update 5\VUAgent.exe [2009-11-25 1223024]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2010-4-22 1255736]
S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;C:\Program Files (x86)\Microsoft SQL Server\100\Shared\sqladhlp.exe [2009-3-30 47128]
S4 SQLAgent$DDNI;SQL Server Agent (DDNI);C:\Program Files (x86)\Microsoft SQL Server\MSSQL10.DDNI\MSSQL\Binn\SQLAGENT.EXE [2009-3-30 366936]

=============== Created Last 30 ================

2010-11-25 04:32:45 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy
2010-11-25 04:32:45 -------- d-----w- C:\PROGRA~3\Spybot - Search & Destroy
2010-11-25 04:14:12 -------- d-----w- C:\PROGRA~3\iNhIp02900
2010-11-24 07:34:54 62976 --sh--w- C:\Users\Laurie\AppData\Local\cleanmgr.exe
2010-11-24 07:34:54 12288 --sh--w- C:\Users\Laurie\AppData\Local\cleanmgr.dll
2010-11-21 22:56:31 -------- d-----w- C:\Users\Laurie\AppData\Roaming\Malwarebytes
2010-11-21 22:56:24 38224 ----a-w- C:\Windows\SysWow64\drivers\mbamswissarmy.sys
2010-11-21 22:56:23 24664 ----a-w- C:\Windows\System32\drivers\mbam.sys
2010-11-21 22:56:23 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2010-11-21 22:56:23 -------- d-----w- C:\PROGRA~3\Malwarebytes
2010-10-29 16:41:31 -------- d-sh--w- C:\found.000

==================== Find3M ====================

2010-10-14 02:28:54 9984 ----a-w- C:\Windows\System32\drivers\mfeclnk.sys
2010-10-14 02:28:54 94864 ----a-w- C:\Windows\System32\drivers\mferkdet.sys
2010-10-14 02:28:54 75032 ----a-w- C:\Windows\System32\drivers\mfenlfk.sys
2010-10-14 02:28:54 62800 ----a-w- C:\Windows\System32\drivers\cfwids.sys
2010-10-14 02:28:54 529128 ----a-w- C:\Windows\System32\drivers\mfehidk.sys
2010-10-14 02:28:54 441328 ----a-w- C:\Windows\System32\drivers\mfefirek.sys
2010-10-14 02:28:54 283360 ----a-w- C:\Windows\System32\drivers\mfewfpk.sys
2010-10-14 02:28:54 190136 ----a-w- C:\Windows\System32\drivers\mfeavfk.sys
2010-10-14 02:28:54 121248 ----a-w- C:\Windows\System32\drivers\mfeapfk.sys
2010-09-08 05:36:17 1192960 ----a-w- C:\Windows\System32\wininet.dll
2010-09-08 05:34:34 57856 ----a-w- C:\Windows\System32\licmgr10.dll
2010-09-08 04:30:04 978432 ----a-w- C:\Windows\SysWow64\wininet.dll
2010-09-08 04:28:15 44544 ----a-w- C:\Windows\SysWow64\licmgr10.dll
2010-09-08 04:16:38 482816 ----a-w- C:\Windows\System32\html.iec
2010-09-08 03:35:30 1638912 ----a-w- C:\Windows\System32\mshtml.tlb
2010-09-08 03:22:31 386048 ----a-w- C:\Windows\SysWow64\html.iec
2010-09-08 02:48:16 1638912 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2010-09-01 05:12:09 12625920 ----a-w- C:\Windows\System32\wmploc.DLL
2010-09-01 04:23:49 12625408 ----a-w- C:\Windows\SysWow64\wmploc.DLL
2010-09-01 02:58:34 3123712 ----a-w- C:\Windows\System32\win32k.sys
2010-08-31 04:32:30 954752 ----a-w- C:\Windows\SysWow64\mfc40.dll
2010-08-31 04:32:30 954288 ----a-w- C:\Windows\SysWow64\mfc40u.dll
2010-08-27 06:14:02 236032 ----a-w- C:\Windows\System32\srvsvc.dll
2010-08-27 05:46:48 9728 ----a-w- C:\Windows\SysWow64\sscore.dll

============= FINISH: 0:08:37.83 ===============

Thanks again and sorry for the long spiel...

shelf life
2010-11-28, 15:47
hi mdka512,

Sorry for the delay, no shortage of posters. If you still need help post back. I would not use the laptop until its cleaned up.

mdka512
2010-12-02, 03:33
Hi Shelf Life...

Thanks for your reply...sorry that this reply itself took a couple of days (Thanksgiving is a busy time of year)...

We would still very much like help. Unfortunately, I've been using my laptop, although I've restricted my browsing mainly to non sign-in sites.

Please help! Do you need us to post any more details? As I mentioned before, my wife keeps getting redirected to (unsafe) search pages whenever she clicks a link in google.

Thanks a lot!

shelf life
2010-12-03, 01:24
hi,

ok will first let me say that one of the best tools for malware dosnt work on a 64 bit OS.
A reformat of Windows could be the only solution. We will try two others first. You can use TDSSkiller first followed by malwarebytes:

Please download TDSS Killer.exe (http://support.kaspersky.com/downloads/utils/tdsskiller.exe) and save it to your desktop
Double click to launch the utility. After it initializes click the start scan button.

Once the scan completes you can click the continue button.

"The utility will automatically select an action (Cure or Delete) for known malcious objects. A suspicious object will be skipped by default."

"After clicking Next, the utility applies selected actions and outputs the result."

"A reboot might require after disinfection."

A report will be found in your Root drive Local Disk (C) as TDSSKiller.2.4.2.1_09.08.2010_17.32.21_log.txt (name, version, date, time)
Please post the log report
-------------------------------------------------------------------------
Please download the free version of Malwarebytes (http://www.malwarebytes.org/mbam.php) to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.

Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click *Remove Selected.*

*A restart of your computer may be required to remove some items. If prompted please restart your computer to complete the fix.*

When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Post the log in your reply.

mdka512
2010-12-05, 02:42
Dear shelf life,

Thanks for your help. I am posting the logs as requested; for the record, neither program (with the latest updates) found anything positive, hope that suggest the next step...:thanks:

I'm afraid I had to .zip the TDSS Killer log as it exceeded the file size allocated for a .txt attachment - apologies.

Thanks again for your help!

Mdka512

shelf life
2010-12-05, 02:52
hi,

Thanks for the info, The MBAM log was ok. You sure that was the entire TDSSkiller log? How are the browser re-directs now?

mdka512
2010-12-07, 22:07
Dear shelf life,

Thanks for your reply and apologies for the delay in getting back to you. Things seem to be marginally better, but my wife is still getting a lot of redirects.

In each case, clicking on the link directly takes her to some generic page (in the last instance, a page of 'mom'-inspired arts and crafts), but clicking the 'cached' image on google, then clicking the link at the top (where it says "this is Google's cache of http://xxxxx") is fine.

I right-clicked and copied a link to capture one of the redirects and it appears to be using google's 'go' command, e.g.:

hxxp://www.google.com/go?27247968 (I replaced the t's with x's).

(I have no idea where this link leads, but it may well be an unsafe page.)

We really appreciate your continued help - and apologies once again for the delayed reply! I really am stumped...

shelf life
2010-12-08, 01:54
hi,

Yea iam stumped to, because I dont see any malware.
Do the redirects only happen when you click links in google?
what if you click different links that are in your favorites? Do you go directly to the web site or do you end up at some random place?

Can you get to these sites below ok?

AVG (http://free.avg.com/us-en/homepage)
Avast (http://www.avast.com/index)
Norton (http://www.symantec.com/index.jsp)
Mcafee (http://www.mcafee.com/us/)

tashi
2010-12-17, 09:11
Still with us mdka512? :)