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View Full Version : Rootkit infection - Need help, please.



juupe
2010-12-10, 23:03
Last week I was on a website when Java opened, I closed the site immediately, and now believe that they must have bad ads or something... nevertheless, a minute or so later, a fake Microsoft Security Essentials dialog opened. I did not intstall anything, rather shut down and left for work. I googled the issue when I got into the office and found a fix, went home fixed it. As far as I knew, I was all good. This week, Java opened again (same site, different page--I know, I shouldn't have expected it would have been confined to one page). At this point, I renewed my outdated Norton (unfortunately too late) and ran updates/scans, SpybotSD updates/scan. Found a win32.AutoRun.tmp.

As of last night, I was not able to access your site. Just like Microsoft Security Updates, it just won't let me through. I can get to other websites fine. I'm sending you this information not from my home pc (the problem computer), but from work. I won't be able to do any further steps for a few hours.

Last night I ran DDS and it detected TDL4 rootkit infection, however this morning, after running Spybot and fixing another AutoRun.tmp file (Taskman?), I ran DDS again and got the following log.

Any help you could provide would be great.
Thanks much!


DDS (Ver_10-12-05.01) - NTFSx86
Run by AndreaI at 8:03:24.78 on Fri 12/10/2010
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_22
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.2046.1394 [GMT -8:00]

AV: Norton 360 *On-access scanning enabled* (Updated) {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton 360 *enabled* {7C21A4C9-F61F-4AC4-B722-A6E19C16F220}

============== Running Processes ===============

C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Norton 360\Norton 360\Engine\4.3.0.5\ccSvcHst.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\mshta.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\System32\mshta.exe
C:\Documents and Settings\AndreaI\Desktop\dds.scr

============== Pseudo HJT Report ===============

uInternet Connection Wizard,ShellNext = iexplore
uInternet Settings,ProxyOverride = *.local
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: AcroIEHlprObj Class: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: Skype add-on (mastermind): {22bf413b-c6d2-4d91-82a9-a0f997ba588c} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton 360\norton 360\engine\4.3.0.5\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton 360\norton 360\engine\4.3.0.5\IPSBHO.DLL
BHO: AcroIEToolbarHelper Class: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 7.0\acrobat\AcroIEFavClient.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton 360\norton 360\engine\4.3.0.5\coIEPlg.dll
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [PlayNC Launcher]
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
uRun: [NVIDIA nTune] "c:\program files\nvidia corporation\ntune\nTuneCmd.exe" clear
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [Alcmtr] ALCMTR.EXE
mRun: [NeroFilterCheck] c:\program files\common files\ahead\lib\NeroCheck.exe
mRun: [Acrobat Assistant 7.0] "c:\program files\adobe\acrobat 7.0\distillr\Acrotray.exe"
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
mRun: [nwiz] nwiz.exe /installquiet
mRun: [ALUAlert] c:\program files\symantec\liveupdate\ALuNotify.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\andreai\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
IE: Convert link target to Adobe PDF
IE: Convert link target to existing PDF
IE: Convert selected links to Adobe PDF
IE: Convert selected links to existing PDF
IE: Convert selection to Adobe PDF
IE: Convert selection to existing PDF
IE: Convert to Adobe PDF
IE: Convert to existing PDF
IE: E&xport to Microsoft Excel
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {5067A26B-1337-4436-8AFE-EE169C2DA79F} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {77BF5300-1474-4EC7-9980-D32B190E9B07} - {77BF5300-1474-4EC7-9980-D32B190E9B07} - c:\program files\skype\toolbars\internet explorer\SkypeIEPlugin.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.9.113.cab
DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_22-windows-i586.cab
DPF: {E0FEE963-BB53-4215-81AD-B28C77384644} - hxxps://pattcw.att.motive.com/wizlet/DSLActivation/static/installer/ATTInternetInstaller.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\andreai\applic~1\mozilla\firefox\profiles\ch6q6yj4.default\
FF - plugin: c:\program files\common files\motive\npMotive.dll
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\google\update\1.2.183.23\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Extension: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

============= SERVICES / DRIVERS ===============

R0 SymDS;Symantec Data Store;c:\windows\system32\drivers\n360\0403000.005\symds.sys [2010-12-8 328752]
R0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\n360\0403000.005\symefa.sys [2010-12-8 173104]
R1 BHDrvx86;BHDrvx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\bashdefs\20101123.003\BHDrvx86.sys [2010-11-23 691248]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys [2010-12-8 501888]
R1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\n360\0403000.005\ironx86.sys [2010-12-8 116784]
R2 N360;Norton 360;c:\program files\norton 360\norton 360\engine\4.3.0.5\ccsvchst.exe [2010-12-8 126392]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-12-8 102448]
R3 IDSxpx86;IDSxpx86;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\ipsdefs\20101208.002\IDSXpx86.sys [2010-12-9 341944]
R3 NAVENG;NAVENG;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\virusdefs\20101209.024\NAVENG.SYS [2010-12-9 86136]
R3 NAVEX15;NAVEX15;c:\documents and settings\all users\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\n360_4.1.0.32\definitions\virusdefs\20101209.024\NAVEX15.SYS [2010-12-9 1360248]
S0 qmgiwd;qmgiwd;c:\windows\system32\drivers\leukcit.sys --> c:\windows\system32\drivers\leukcit.sys [?]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-2-4 135664]
S3 DrvAgent32;DrvAgent32;c:\windows\system32\drivers\DrvAgent32.sys [2010-1-9 23456]
S3 npggsvc;nProtect GameGuard Service;c:\windows\system32\gamemon.des -service --> c:\windows\system32\GameMon.des -service [?]

=============== Created Last 30 ================

2010-12-09 07:16:08 -------- d-----w- c:\docume~1\andreai\applic~1\Malwarebytes
2010-12-09 07:15:10 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-12-09 07:15:10 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2010-12-09 07:15:07 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-12-09 07:15:06 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-09 05:50:44 361904 ----a-w- c:\windows\system32\drivers\n360\0403000.005\symtdi.sys
2010-12-09 05:50:44 339504 ----a-w- c:\windows\system32\drivers\n360\0403000.005\symtdiv.sys
2010-12-09 05:50:44 328752 ----a-r- c:\windows\system32\drivers\n360\0403000.005\symds.sys
2010-12-09 05:50:44 173104 ----a-w- c:\windows\system32\drivers\n360\0403000.005\symefa.sys
2010-12-09 05:50:43 501888 ----a-w- c:\windows\system32\drivers\n360\0403000.005\cchpx86.sys
2010-12-09 05:50:43 43696 ----a-w- c:\windows\system32\drivers\n360\0403000.005\srtspx.sys
2010-12-09 05:50:43 325680 ----a-w- c:\windows\system32\drivers\n360\0403000.005\srtsp.sys
2010-12-09 05:50:43 116784 ----a-w- c:\windows\system32\drivers\n360\0403000.005\ironx86.sys
2010-12-09 05:50:19 -------- d-----w- c:\windows\system32\drivers\n360\0403000.005
2010-12-09 05:41:21 60808 ----a-w- c:\windows\system32\S32EVNT1.DLL
2010-12-09 05:41:21 124976 ----a-w- c:\windows\system32\drivers\SYMEVENT.SYS
2010-12-09 05:41:21 -------- d-----w- c:\program files\Symantec
2010-12-09 05:36:30 -------- d-----w- c:\program files\NortonInstaller
2010-12-09 04:39:38 -------- d-----w- c:\docume~1\andreai\applic~1\Tific
2010-12-08 03:31:29 73728 ----a-w- c:\windows\system32\javacpl.cpl
2010-12-08 03:31:29 472808 ----a-w- c:\windows\system32\deployJava1.dll
2010-12-08 03:31:29 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2010-12-07 15:58:41 -------- d-----w- c:\windows\system32\drivers\N360
2010-12-07 15:58:38 -------- d-----w- c:\program files\Norton 360
2010-12-07 15:32:12 -------- d-----w- c:\docume~1\alluse~1\applic~1\PCSettings
2010-12-07 15:23:41 -------- d-----w- c:\docume~1\alluse~1\applic~1\NortonInstaller
2010-12-07 02:41:08 0 ----a-w- c:\windows\Rgitejupecej.bin
2010-11-30 01:38:30 94208 ----a-w- c:\windows\system32\QuickTimeVR.qtx
2010-11-30 01:38:30 69632 ----a-w- c:\windows\system32\QuickTime.qts

==================== Find3M ====================


=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST3250410AS rev.3.AAC -> Harddisk0\DR0 -> \Device\Ide\IdePort2 P2T0L0-16

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8A7F5555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a7fb7b0]; MOV EAX, [0x8a7fb82c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF0BC] -> \Device\Harddisk0\DR0[0x8A812AB8]
3 CLASSPNP[0xB80E905B] -> ntkrnlpa!IofCallDriver[0x804EF0BC] -> \Device\00000072[0x8A8C0DF8]
5 ACPI[0xB7F7F620] -> ntkrnlpa!IofCallDriver[0x804EF0BC] -> [0x8A807D98]
\Driver\atapi[0x8A809B10] -> IRP_MJ_CREATE -> 0x8A7F5555
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP2T0L0-16 -> \??\IDE#DiskST3250410AS_____________________________3.AAC___#5&32772958&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8A7F539B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 8:04:49.10 ===============

juupe
2010-12-12, 02:25
I think I have this under control now. Just wanted to let you know that you can close this post. Thanks so much! =)

tashi
2010-12-12, 08:42
Thank you for letting us know. :)