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View Full Version : Think i might have some Malware, please help!



HollyRay
2011-01-02, 23:13
Hi there,
I recently and foolishly clicked on a link posted on my Facebook page which opened Google start page when i clicked on the link. Since then, Windows Internet Explorer has been opening on it's own, even though Firefox is my default browser- occasionally asking me to download anti-virus software. I have backed up my registry, zipped and attached the attach.txt file as requested and below is the DDS.txt log. Any help would be massively welcome!!
Many thanks,
Holly.


DDS (Ver_10-12-12.02) - NTFSx86
Run by Holly Chapman at 19:47:46.44 on 02/01/2011
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_15

============== Running Processes ===============


============== Pseudo HJT Report ===============

uStart Page = hxxp://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=2080117
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=2080117
mDefault_Page_URL = hxxp://www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=2080117
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg8\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
BHO: OfferBox: {fc0d62c2-9640-4aeb-a5d5-cf25df11fa8c} - c:\program files\offerbox\OfferBoxBHO.dll
TB: Veoh Web Player Video Finder: {0fbb9689-d3d7-4f7a-a2e2-585b10099bfc} - c:\program files\veoh networks\veohwebplayer\VeohIEToolbar.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [MsnMsgr] "c:\program files\windows live\messenger\MsnMsgr.Exe" /background
uRun: [VeohPlugin] "c:\program files\veoh networks\veohwebplayer\veohwebplayer.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [Windows Mobile Device Center] %windir%\WindowsMobile\wmdc.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [PCMService] "c:\program files\dell\mediadirect\PCMService.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [SigmatelSysTrayApp] %ProgramFiles%\SigmaTel\C-Major Audio\WDM\sttray.exe
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [AVG8_TRAY] c:\progra~1\avg\avg8\avgtray.exe
mRun: [ClickPotatoLiteSA] "c:\program files\clickpotatolite\bin\10.0.628.0\ClickPotatoLiteSA.exe"
dRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\quickset.lnk - c:\windows\installer\{7f0c4457-8e64-491b-8d7b-991504365d1e}\NewShortcut2_53A01CC614B04512A2E710D39BF83DC4.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\sounds~1.lnk - c:\program files\sound station\SNXUACP.exe
mPolicies-system: EnableLUA = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Windows &Live Favorites - http://favorites.live.com/quickadd.aspx
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office11\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - {2EAF5BB0-070F-11D3-9307-00C04FAE2D4F} - c:\windows\windowsmobile\INetRepl.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {B58926D6-CFB0-45d2-9C28-4B5A0F0368AE} - {7A3D6D17-9DD5-4C60-8076-D1784DABAF8C} - c:\program files\clickpotatolite\bin\10.0.628.0\ClickPotatoLiteSABHO.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
Filter: application/x-internet-signup - {A173B69A-1F9B-4823-9FDA-412F641E65D6} - c:\program files\tiscali\tiscali internet\dlls\tiscalifilter.dll
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg8\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg8\avgpp.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll

================= FIREFOX ===================

FF - ProfilePath - c:\users\hollyc~1\appdata\roaming\mozilla\firefox\profiles\7lqvfta1.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.bing.com/search?FORM=IEFM1&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cc86e13&v=6.010.006.004&i=26&tp=ab&iy=&ychte=uk&lng=en-GB&q=
FF - component: c:\program files\avg\avg8\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg8\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\users\holly chapman\appdata\roaming\mozilla\firefox\profiles\7lqvfta1.default\extensions\{f592709f-ff4a-4862-b659-4afabda56312}\components\FFAlert.dll
FF - plugin: c:\program files\clickpotatolite\bin\10.0.628.0\firefox\extensions\plugins\npclntax_ClickPotatoLiteSA.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_ClickPotatoLiteSA.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npclntax_SeekmoSA.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\NPVeohTVPlugin.dll
FF - plugin: c:\program files\veoh networks\veohwebplayer\npWebPlayerVideoPluginATL.dll
FF - Ext: Mininova Toolbar: {f592709f-ff4a-4862-b659-4afabda56312} - %profile%\extensions\{f592709f-ff4a-4862-b659-4afabda56312}
FF - Ext: United States English Dictionary: en-US@dictionaries.addons.mozilla.org - %profile%\extensions\en-US@dictionaries.addons.mozilla.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: WideStream Integration: {29CFEA25-4E23-447b-917A-99E27B67DDCF} - %profile%\extensions\{29CFEA25-4E23-447b-917A-99E27B67DDCF}
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Veoh Web Player Video Finder: web@veoh.com - c:\program files\veoh networks\veohwebplayer\FFVideoFinder
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg8\Firefox
FF - Ext: AVG Security Toolbar em:version=6.010.006.004 em:displayname=AVG Security Toolbar em:iconURL=chrome://tavgp/skin/logo.ico em:creator=AVG Technologies em:description=AVG Security Toolbar em:homepageURL=http://www.avg.com >: avg@igeared - c:\program files\avg\avg8\toolbar\firefox\avg@igeared
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: ClickPotatoLite Component: ClickPotatoLite@ClickPotatoLite.com - c:\program files\clickpotatolite\bin\10.0.628.0\firefox\extensions

============= SERVICES / DRIVERS ===============


=============== File Associations ===============

regfile=regedit.exe "%1" %*
scrfile="%1" %*

=============== Created Last 30 ================

2011-01-02 13:03:50 6273872 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{6b0baa56-d2ac-4b30-878f-40f68fa188ee}\mpengine.dll
2010-12-15 23:32:35 2048 ----a-w- c:\windows\system32\tzres.dll
2010-12-15 23:32:02 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2010-12-14 14:05:36 87344 ----a-w- c:\program files\mozilla firefox\plugins\npclntax_ClickPotatoLiteSA.dll
2010-12-14 14:05:35 -------- d-----w- c:\users\hollyc~1\appdata\roaming\ClickPotatoLite
2010-12-14 14:05:35 -------- d-----w- c:\program files\ClickPotatoLite
2010-12-14 14:05:35 -------- d-----w- c:\progra~2\ClickPotatoLiteSA
2010-12-14 14:05:35 -------- d-----w- c:\progra~2\2ACA5CC3-0F83-453D-A079-1076FE1A8B65
2010-12-14 12:22:28 1409 ----a-w- c:\windows\QTFont.for
2010-12-13 17:22:06 -------- d-----w- c:\users\hollyc~1\appdata\roaming\AVG8
2010-12-04 11:27:35 -------- d-----w- c:\windows\system32\drivers\nss\0207030.022
2010-12-04 11:27:35 -------- d-----w- c:\windows\system32\drivers\NSS
2010-12-04 11:27:35 -------- d-----w- c:\program files\Norton Security Scan
2010-12-04 11:27:35 -------- d-----w- c:\progra~2\Norton
2010-12-04 11:27:14 -------- d-----w- c:\program files\NortonInstaller
2010-12-04 11:27:14 -------- d-----w- c:\progra~2\NortonInstaller

==================== Find3M ====================

2010-11-06 11:10:29 345088 ----a-w- c:\windows\system32\wmicmiplugin.dll
2010-11-06 11:10:13 357376 ----a-w- c:\windows\system32\taskschd.dll
2010-11-06 11:10:13 270336 ----a-w- c:\windows\system32\taskcomp.dll
2010-11-06 11:09:57 603648 ----a-w- c:\windows\system32\schedsvc.dll
2010-11-05 00:53:47 171520 ----a-w- c:\windows\system32\taskeng.exe
2010-10-28 15:02:24 34304 ----a-w- c:\windows\system32\atmlib.dll
2010-10-28 13:03:07 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-10-19 10:41:44 222080 ------w- c:\windows\system32\MpSigStub.exe
2010-10-18 14:01:05 81920 ----a-w- c:\windows\system32\consent.exe
2010-10-18 13:56:44 2037248 ----a-w- c:\windows\system32\win32k.sys

============= FINISH: 19:48:03.66 ===============

ken545
2011-01-07, 12:11
:snwelcome:


Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.

clickpotatolite <--This program is add sponsored , your call to keep it or not.



Please download Malwarebytes from Here (http://www.malwarebytes.org/mbam-download.php) or Here (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html)


Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
http://i24.photobucket.com/albums/c30/ken545/MBAMCapture.jpg
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post the report please





OTL by OldTimer

Download OTL (http://oldtimer.geekstogo.com/OTL.exe) to your desktop.
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

ken545
2011-01-12, 01:43
Due to inactivity, this thread will now be closed.

If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.