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View Full Version : Malware - Spybot & AVG Scans Won't Run



badrush
2011-01-05, 05:38
I seem to be infected with some malware that has disabled the scans from AVG and Spybot S&D. AVG seems to still be running but the scan whole computer function doesn't work. When trying to run spybot I get a message "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access this item." I tried to install Malwarebyte's AntiMalware and as soon as I tried to run it, it crashed back to the desktop.

The AVG anti-rootkit module scan could be run but didn't find anything. The AVG identity protection module resident did find "C:WINDOWS\system32\USeRINIT.EXE" upon the first reboot of the computer after the infection and it was quarantined.

I was able to run the ESET Online Scanner and it did not find anything, the log is below:

ESETSmartInstaller@High as CAB hook log:
OnlineScanner.ocx - registred OK
DLL:pipe not connected. attempts=1
# version=7
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6419
# api_version=3.0.2
# EOSSerial=6e278cd739417148b1781bc30c08dab7
# end=finished
# remove_checked=true
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=false
# antistealth_checked=true
# utc_time=2011-01-05 03:54:49
# local_time=2011-01-04 09:54:49 (-0600, Central Standard Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=512 16777215 100 0 0 0 0 0
# compatibility_mode=1032 16777173 100 94 0 37252561 0 0
# compatibility_mode=8192 67108863 100 0 0 0 0 0
# scanned=80169
# found=0
# cleaned=0
# scan_time=3274



DDS output is below, thanks in advance for your help.

DDS (Ver_10-12-12.02) - NTFSx86
Run by Jerry at 22:08:04.85 on Tue 01/04/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.210 [GMT -6:00]

AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}

============== Running Processes ===============

C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
"\\.\globalroot\Device\svchost.exe\svchost.exe"
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Common Files\Nikon\Monitor\NkMonitor.exe
C:\Program Files\OpenOffice.org 3\program\soffice.exe
C:\Program Files\OpenOffice.org 3\program\soffice.bin
svchost.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
svchost.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Program Files\AVG\AVG10\avgemcx.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_clipbook.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jerry\Desktop\dds.com

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uSearch Bar = hxxp://www.google.com/ie
uStart Page = hxxp://www.jsonline.com/
uWindow Title = Microsoft Internet Explorer
uDefault_Search_URL = hxxp://www.google.com/ie
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.2.4204.1700\swg.dll
BHO: Google Dictionary Compression sdch: {c84d72fe-e17d-4195-bb24-76c02e2e7c4e} - c:\program files\google\google toolbar\component\fastsearch_B7C5AC242193BB3E.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No File
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [Nikon Transfer Monitor] c:\program files\common files\nikon\monitor\NkMonitor.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\docume~1\jerry\startm~1\programs\startup\openof~1.lnk - c:\program files\openoffice.org 3\program\quickstart.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {10F055B8-F443-4adf-948A-EC551E9DBCE4} - c:\documents and settings\jerry\start menu\programs\ultimatebet\UltimateBet.lnk
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
Trusted Zone: com.tw\asia.msi
Trusted Zone: com.tw\global.msi
Trusted Zone: com.tw\www.msi (http://www.msi)
Trusted Zone: we-energies.com\rap
DPF: {15B782AF-55D8-11D1-B477-006097098764} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/authorware/awswaxd.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {1E54D648-B804-468d-BC78-4AFFED8E262E} - hxxp://www.nvidia.com/content/DriverDownload/srl/3.0.0.0/srl_bin/sysreqlab3.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} - hxxps://remote.uwde.org/CitrixSessionInit/ICAWEB/icaweb.cab
DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} - hxxp://www.yorkphoto.com/YorkActivia.cab
DPF: {62789780-B744-11D0-986B-00609731A21D} - hxxp://rmgis.ruekert-mielke.com/Download/mgaxctrl.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://www.update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1187917612828
DPF: {6E5E167B-1566-4316-B27F-0DDAB3484CF7} - hxxp://www.winkflash.com/photo/loaders/ImageUploader4.cab
DPF: {74DBCB52-F298-4110-951D-AD2FF67BC8AB} - hxxp://www.nvidia.com/content/DriverDownload/nforce/NvidiaSmartScan.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} - hxxp://liveupdate.msi.com.tw/autobios/LOnline/install.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {C915801D-6F00-49CD-8A9A-8DE5C11ADDC1} - hxxp://www.photoworks.com/pixami/DragDropUploader.cab
DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab
DPF: {CF40ACC5-E1BB-4AFF-AC72-04C2F616BCA7} - hxxp://wwwimages.adobe.com/www.adobe.com/products/acrobat/nos/gp.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E5F5D008-DD2C-4D32-977D-1A0ADF03058B} - hxxps://rap.we-energies.com/dana-cached/setup/JuniperSetupSP1.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 192.168.0.1 netgear
Hosts: 192.168.100.1 cablemodem

============= SERVICES / DRIVERS ===============

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-9-7 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-9-7 299984]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2010-11-23 6128208]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 26192]
R4 MBAMSwissArmy;MBAMSwissArmy;c:\windows\system32\drivers\mbamswissarmy.sys [2011-1-4 38224]
S3 GVTDrv;GVTDrv;c:\windows\system32\drivers\GVTDrv.sys [2005-10-22 23524]

=============== Created Last 30 ================

2011-01-05 02:55:02 -------- d-----w- c:\program files\ESET
2011-01-05 02:23:11 -------- d-----w- c:\docume~1\jerry\applic~1\Malwarebytes
2011-01-05 02:23:05 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-01-05 02:23:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-01-05 02:23:01 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-01-05 02:23:01 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-12-24 15:41:05 -------- d-----w- c:\docume~1\jerry\locals~1\applic~1\Temp
2010-12-17 14:26:59 40960 -c----w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-17 14:26:10 45568 -c----w- c:\windows\system32\dllcache\wab.exe
2010-12-11 14:55:17 -------- d-----w- C:\2nd Story Software
2010-12-07 04:02:01 -------- d-----w- c:\program files\Yahoo!
2010-12-07 04:00:02 -------- d-----w- c:\program files\common files\HP

==================== Find3M ====================

2010-12-31 14:47:30 142 ----a-w- c:\windows\wpd99.drv
2010-12-02 03:35:18 4280320 ----a-w- c:\windows\system32\GPhotos.scr
2010-11-25 18:09:34 240592 ----a-w- c:\windows\system32\nvdrsdb0.bin
2010-11-25 18:09:34 1 ----a-w- c:\windows\system32\nvdrssel.bin
2010-11-25 18:09:32 240592 ----a-w- c:\windows\system32\nvdrsdb1.bin
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys
2010-10-16 18:55:00 888424 ----a-w- c:\windows\system32\nvdispco32.dll
2010-10-16 18:55:00 813672 ----a-w- c:\windows\system32\nvgenco32.dll
2010-10-16 18:55:00 6359552 ----a-w- c:\windows\system32\nv4_disp.dll
2010-10-16 18:55:00 61440 ----a-w- c:\windows\system32\OpenCL.dll
2010-10-16 18:55:00 4882432 ----a-w- c:\windows\system32\nvcuda.dll
2010-10-16 18:55:00 2932840 ----a-w- c:\windows\system32\nvcuvid.dll
2010-10-16 18:55:00 2666600 ----a-w- c:\windows\system32\nvcuvenc.dll
2010-10-16 18:55:00 2293194 ----a-w- c:\windows\system32\nvdata.bin
2010-10-16 18:55:00 1462272 ----a-w- c:\windows\system32\nvapi.dll
2010-10-16 18:55:00 14532608 ----a-w- c:\windows\system32\nvoglnt.dll
2010-10-16 18:55:00 13012992 ----a-w- c:\windows\system32\nvcompiler.dll
2010-10-16 18:04:22 81920 ----a-w- c:\windows\system32\nvwddi.dll
2010-10-16 18:04:16 277608 ----a-w- c:\windows\system32\nvmccs.dll
2010-10-16 18:04:16 13851752 ----a-w- c:\windows\system32\nvcpl.dll
2010-10-16 18:04:16 110696 ----a-w- c:\windows\system32\nvmctray.dll
2010-10-16 18:04:14 156776 ----a-w- c:\windows\system32\nvsvc32.exe
2010-10-16 18:04:14 145000 ----a-w- c:\windows\system32\nvcolor.exe

============= FINISH: 22:08:54.50 ===============

I found out "Antivirus 2010" had been the problem. My wife came across it while surfing the internet and started it when it popped up, thinking it was our already installed AVG. I was able to kill vbma5c15.sys which then let me run Malwarebytes Anti-Malware which cleaned up the remainder. Spybot S&D & AVG scans seem clean now, do you recommend any other scans?

Blade81
2011-01-08, 10:42
Hi,

If help still needed post fresh dds logs, please.

Blade81
2011-01-14, 11:11
Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.