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View Full Version : Keep getting svchost error and cannot access updates....



Oimmuk
2011-01-05, 19:43
Hi,
I also cannot go to updates cause I am being redirected using Mozilla...using IE I can get to microsoft updates but is says it cannot access some error, as for Windows update it says connection problems but will access the web for other pages.

Here are my logs.:

DDS (Ver_10-12-12.02) - NTFSx86
Run by HP_Owner at 12:29:03.68 on Wed 01/05/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_21
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.958.386 [GMT -6:00]


============== Running Processes ===============

C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
C:\WINDOWS\system32\svchost -k rpcss
C:\WINDOWS\system32\svchost.exe -k NetworkService
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\brsvc01a.exe
C:\WINDOWS\system32\brss01a.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\rundll32.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\HP\HP Software Update\HPwuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\IObit\IObit Security 360\IS360tray.exe
C:\program files\real\realplayer\update\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\W3i\InstallIQUpdater\InstallIQUpdater.exe
C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
C:\WINDOWS\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\WINDOWS\system32\Brmfrmps.exe
C:\Program Files\IObit\IObit Security 360\IS360srv.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Microsoft Application Virtualization Client\sftvsa.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\WINDOWS\System32\alg.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\ALCXMNTR.EXE
c:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Documents and Settings\HP_Owner\Desktop\Unused Desktop Shortcuts\dds.scr
C:\WINDOWS\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uSearch Page = hxxp://www.google.com
uDefault_Search_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uSearch Bar = hxxp://www.google.com/ie
mSearch Bar = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iesearch&locale=EN_US&c=63&bd=PAVILION&pf=desktop
uInternet Settings,ProxyServer = http=127.0.0.1:8074
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: hpWebHelper Class: {aaae832a-5fff-4661-9c8f-369692d1dcb9} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\plugin\webhelper.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - No File
TB: {C4069E3A-68F1-403E-B40E-20066696354B} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [InstallIQUpdater] "c:\program files\w3i\installiqupdater\InstallIQUpdater.exe" /silent /autorun
uRun: [Advanced SystemCare 3] "c:\program files\iobit\advanced systemcare 3\AWC.exe" /startup
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Google Update] "c:\documents and settings\hp_owner\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [SetDefPrt] c:\program files\brother\brmfl04a\BrStDvPt.exe
mRun: [Recguard] c:\windows\sminst\RECGUARD.EXE
mRun: [KBD] c:\hp\kbd\KBD.EXE
mRun: [HPHUPD08] c:\program files\hp\digital imaging\{33d6cc28-9f75-4d1b-a11d-98895b3a3729}\hphupd08.exe
mRun: [HPBootOp] "c:\program files\hewlett-packard\hp boot optimizer\HPBootOp.exe" /run
mRun: [HP Software Update] c:\program files\hp\hp software update\HPwuSchd2.exe
mRun: [ControlCenter2.0] c:\program files\brother\controlcenter2\brctrcen.exe /autorun
mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [IObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
dRun: [Picasa Media Detector] c:\program files\picasa2\PicasaMediaDetector.exe
dRun: [JP595IR86O] c:\windows\temp\Ev1.exe
dRunOnce: [SWHelper] "c:\windows\system32\macromed\shockwave 10\PostUpdate.exe" 1014020
StartupFolder: c:\docume~1\hp_owner\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\status~1.lnk - c:\program files\brother\brmfcmon\BrMfcWnd.exe
IE: Add To HP Organize... - c:\progra~1\hewlet~1\hporga~1\bin/module.main/favorites\ie_add_to.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~4\office11\EXCEL.EXE/3000
IE: {E2D4D26B-0180-43a4-B05F-462D6D54C789} - c:\windows\pchealth\helpctr\vendors\cn=hewlett-packard,l=cupertino,s=ca,c=us\iebutton\support.htm
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~4\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1207764432921
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0015-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_05-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0009-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_09-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0010-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_10-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
Notify: AtiExtEvent - Ati2evxx.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com (http://www.spywareinfo.com)

================= FIREFOX ===================

FF - ProfilePath - c:\docume~1\hp_owner\applic~1\mozilla\firefox\profiles\o7qmkbnl.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.type - 4
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordext.dll
FF - component: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\hp_owner\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\hp_owner\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\hp_owner\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\progra~1\micros~4\office14\NPSPWRAP.DLL
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\pando networks\media booster\npPandoWebPlugin.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: http://forums.spybot.info/misc.php?do=email_dev&email=anFzQHN1bi5jb20= - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: RealPlayer Browser Record Plugin: {ABDE892B-13A8-4d1b-88E6-365A6E755758} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\firefox\Ext
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}

============= SERVICES / DRIVERS ===============

R2 cvhsvc;Client Virtualization Handler;c:\program files\common files\microsoft shared\virtualization handler\CVHSVC.EXE [2010-2-28 821664]
R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2010-12-26 312152]
R2 sftlist;Application Virtualization Client;c:\program files\microsoft application virtualization client\sftlist.exe [2010-4-24 483688]
R3 Sftfs;Sftfs;c:\windows\system32\drivers\Sftfsxp.sys [2009-12-2 554344]
R3 Sftplay;Sftplay;c:\windows\system32\drivers\Sftplayxp.sys [2009-12-2 211432]
R3 Sftredir;Sftredir;c:\windows\system32\drivers\Sftredirxp.sys [2009-12-2 20584]
R3 Sftvol;Sftvol;c:\windows\system32\drivers\Sftvolxp.sys [2009-12-2 18280]
R3 sftvsa;Application Virtualization Service Agent;c:\program files\microsoft application virtualization client\sftvsa.exe [2010-4-24 209768]
S3 osppsvc;Office Software Protection Platform;c:\program files\common files\microsoft shared\officesoftwareprotectionplatform\OSPPSVC.EXE [2010-1-9 4640000]
S3 XDva349;XDva349;\??\c:\windows\system32\xdva349.sys --> c:\windows\system32\XDva349.sys [?]

=============== Created Last 30 ================

2011-01-04 21:11:38 11776 ----a-w- c:\program files\mozilla firefox\plugins\nprjplug.dll
2011-01-04 21:11:24 -------- d-----w- c:\program files\common files\xing shared
2011-01-04 21:11:12 151776 ----a-w- c:\program files\mozilla firefox\plugins\nppl3260.dll
2011-01-04 21:11:05 100352 ----a-w- c:\program files\mozilla firefox\plugins\nprpjplug.dll
2010-12-26 22:02:52 -------- d-----w- c:\docume~1\alluse~1\applic~1\IObit
2010-12-26 21:57:17 -------- d-----w- c:\program files\IObit
2010-12-25 23:31:58 108032 --sha-r- c:\windows\system32\kbdbr6.dll
2010-12-24 01:14:58 53248 ----a-w- c:\documents and settings\hp_owner\lametritonus_en.dll
2010-12-24 01:14:57 162304 ----a-w- c:\documents and settings\hp_owner\lame_enc_en.dll
2010-12-16 06:22:30 40960 ------w- c:\windows\system32\dllcache\ndproxy.sys
2010-12-16 06:21:42 45568 ------w- c:\windows\system32\dllcache\wab.exe

==================== Find3M ====================

2010-11-30 20:48:12 0 ----a-w- c:\windows\system32\sho38.tmp
2010-11-19 12:38:39 348160 ----a-w- c:\windows\system32\msvcr71.dll
2010-11-19 03:32:47 0 ----a-w- c:\windows\system32\sho2.tmp
2010-11-18 18:12:44 81920 ----a-w- c:\windows\system32\isign32.dll
2010-11-06 00:26:58 916480 ----a-w- c:\windows\system32\wininet.dll
2010-11-06 00:26:58 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-11-06 00:26:58 1469440 ------w- c:\windows\system32\inetcpl.cpl
2010-11-03 12:25:54 385024 ----a-w- c:\windows\system32\html.iec
2010-10-28 13:13:22 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-10-26 13:25:00 1853312 ----a-w- c:\windows\system32\win32k.sys

=================== ROOTKIT ====================

Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST3200827AS rev.3.AHH -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3

device: opened successfully
user: MBR read successfully

Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x86311555]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x863177b0]; MOV EAX, [0x8631782c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x86329AB8]
3 CLASSPNP[0xF76B0FD7] -> ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\0000005d[0x863CAF18]
5 ACPI[0xF7547620] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x86371D98]
\Driver\atapi[0x8633C030] -> IRP_MJ_CREATE -> 0x86311555
kernel: MBR read successfully
_asm { XOR DI, DI; MOV SI, 0x200; MOV SS, DI; MOV SP, 0x7a00; MOV BX, 0x7a0; MOV CX, SI; MOV DS, BX; MOV ES, BX; REP MOVSB ; JMP FAR 0x7a0:0x5c; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskST3200827AS_____________________________3.AHH___#5&2f282b42&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8631139B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !

============= FINISH: 12:30:53.26 ===============

And the other:


UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT

I forgot to mention that windows firewall is turned off and I did not do this nor can I turn it on. Also I use Advanced System Care though after reading the Sticky I turned off the Registry fix and I use Iobit Security 360 as well, I would use AVG free but it uses too much system resources I cannot play my games...

Blade81
2011-01-09, 14:49
Hi,

Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:


Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.


Click Yes to allow ComboFix to continue scanning for malware.


When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

Blade81
2011-01-15, 10:20
Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.