I read the procedures but was unable to run or download either ERUNT or DDS. I am on my second PC that is completely taken over with a Security Shield virus. I tried running malwarebytes and rkill both to no avail. It won't let me open anything and I can't even kill the process because it prevents task manager (or any other exe) from opening. I am receiving constan pop-ups about "security shield warning... xxx is corrupt or xxx is spyware" etc.. Please advise. My primary computer is completely down and now my laptop is acting the same way.
shelf life
2011-02-05, 16:15
Hi,
You can try running Malwarebytes in safe mode. To reach safe mode you would tap the f8 key during a computer restart. Chose the first option from the list: safe mode, once at the safe mode desktop run malwarebytes.
you can also do this in safe mode:
Click Start>Run then type %temp%
Hit OK. Delete all the files you can.
click Start>Run then type %windir%\temp
hit ok. delete all the files you can
Empty your Temp folders. Go to Start > Run and type:cleanmgr. Windows will scan. When done check these 3 and press *ok* to remove:
Temporary Files
Temporary Internet Files
Recycle Bin