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View Full Version : Please Help!



PFMink
2011-02-04, 15:32
While surfing my anti-virus warned me about an attack. After this attack, my laptop cannot read my dvd drive (it doesn't know the drive exists), and I wasn't able to solve this with a system restore.

Thank you in advance!



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DDS (Ver_10-12-12.02) - NTFSx86
Run by Bond at 23:47:05.60 on Thu 02/03/2011
Internet Explorer: 8.0.6001.18999
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.3006.1577 [GMT -5:00]

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

============== Running Processes ===============

C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Symantec\Symantec Endpoint Protection\Smc.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\rundll32.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Nero\Nero BackItUp 4\NBService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Nero\Nero BackItUp 4\IoctlSvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\CyberLink\Shared Files\RichVideo.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\xaudio.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\svchost.exe -k HPService
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\svchost.exe -k WindowsMobile
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Symantec\Symantec Endpoint Protection\SmcGui.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\Hewlett-Packard\HP QuickTouch\HPKBDAPP.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\WiFiMsg.exe
C:\WINDOWS\System32\rundll32.exe
C:\WINDOWS\WindowsMobile\wmdSync.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Bond\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Users\Bond\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Bond\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Bond\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Bond\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Real\RealPlayer\Update\realsched.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\Bond\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Bond\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Bond\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Users\Bond\Downloads\dds.scr
C:\Windows\system32\conime.exe
C:\Windows\system32\wbem\wmiprvse.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://my.yahoo.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_us&c=81&bd=Pavilion&pf=laptop
uInternet Settings,ProxyOverride = *.local
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\programdata\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No File
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
TB: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File
{555d4d79-4bd2-4094-a395-cfc534424a05}
uRun: [Google Update] "c:\users\bond\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [Skype] "c:\program files\skype\\phone\Skype.exe" /nosplash /minimized
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\progra~1\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [QlbCtrl] %ProgramFiles%\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
mRun: [OnScreenDisplay] c:\program files\hewlett-packard\hp quicktouch\HPKBDAPP.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [WAWifiMessage] c:\program files\hewlett-packard\hp wireless assistant\WiFiMsg.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [Windows Mobile-based device management] %windir%\WindowsMobile\wmdSync.exe
mRun: [<NO NAME>]
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [NBKeyScan] "c:\program files\nero\nero backitup 4\NBKeyScan.exe"
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [ccApp] "c:\program files\common files\symantec shared\ccApp.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
StartupFolder: c:\users\bond\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office11\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office11\REFIEBAR.DLL
IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"
Hosts: 127.0.0.1 www.spywareinfo.com

============= SERVICES / DRIVERS ===============

R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2009-7-30 1153368]
R2 Symantec AntiVirus;Symantec Endpoint Protection;c:\program files\symantec\symantec endpoint protection\Rtvscan.exe [2008-9-11 2436536]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2010-10-9 102448]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-4-30 136176]
S3 COH_Mon;COH_Mon;c:\windows\system32\drivers\COH_Mon.sys [2008-1-12 23888]
S3 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

=============== Created Last 30 ================

2011-02-04 02:52:39 5890896 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{c0386316-38bb-455e-baea-cac4da8482e2}\mpengine.dll
2011-01-18 18:41:07 -------- d-----w- c:\program files\common files\xing shared
2011-01-12 20:03:25 413696 ----a-w- c:\windows\system32\odbc32.dll
2011-01-12 20:03:23 708608 ----a-w- c:\program files\common files\system\ado\msado15.dll
2011-01-12 20:03:22 253952 ----a-w- c:\program files\common files\system\ado\msadox.dll
2011-01-12 20:03:21 241664 ----a-w- c:\program files\common files\system\ado\msadomd.dll
2011-01-12 20:03:21 180224 ----a-w- c:\program files\common files\system\msadc\msadco.dll
2011-01-12 20:03:20 57344 ----a-w- c:\program files\common files\system\msadc\msadcs.dll
2011-01-12 20:03:10 1169408 ----a-w- c:\windows\system32\sdclt.exe

==================== Find3M ====================

2011-01-18 18:40:09 348160 ----a-w- c:\windows\system32\msvcr71.dll
2010-11-12 23:53:06 472808 ----a-w- c:\windows\system32\deployJava1.dll

============= FINISH: 23:55:24.08 ===============


Right Media: Tracking cookie (Internet Explorer: Bond) (Cookie, nothing done)


DoubleClick: Tracking cookie (Internet Explorer: Bond) (Cookie, nothing done)


AdBrite: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


AdBrite: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


AdBrite: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Win32.PornPopUp: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


AdBrite: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


AdBrite: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


AdBrite: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


AdBrite: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


DoubleClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


CasaleMedia: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)



--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2009-07-30 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2010-10-05 Includes\Adware.sbi (*)
2011-02-01 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2010-12-14 Includes\DialerC.sbi (*)
2010-01-25 Includes\HeavyDuty.sbi (*)
2010-11-30 Includes\Hijackers.sbi (*)
2011-01-25 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2010-12-14 Includes\Keyloggers.sbi (*)
2010-12-14 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2010-12-14 Includes\Malware.sbi (*)
2011-02-01 Includes\MalwareC.sbi (*)
2010-05-18 Includes\PUPS.sbi (*)
2010-12-14 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2009-01-13 Includes\Security.sbi (*)
2010-12-14 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2011-01-18 Includes\Spyware.sbi (*)
2011-01-18 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2010-12-28 Includes\Trojans.sbi (*)
2011-02-01 Includes\TrojansC-02.sbi (*)
2011-01-13 Includes\TrojansC-03.sbi (*)
2011-01-25 Includes\TrojansC-04.sbi (*)
2011-01-26 Includes\TrojansC-05.sbi (*)
2010-12-28 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

shelf life
2011-02-09, 23:35
hi,

Your log is a few days old. If you still need help reply back.