BSOD, Automatically Reboots

[Morpheus1967]

Hello, and sorry to be back. In the past week or so, when I would turn on my computer after sitting overnight, I would get an error message that Windows had recovered from a serious error. Now, every once in a while, it will flash the BSOD, and automatically reboot even when on. Upon reporting the error, it says the first thing to do is scan for viruses. I do not think I have anything, but I thought it best to let the experts take a look. Thanks in advance.

DDS:

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DDS (Ver_11-03-05.01) - NTFSx86
Run by bilotta at 20:45:06.53 on Sun 03/06/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.2047.1467 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe
C:\Program Files\Executive Software\Diskeeper\DkService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\system32\mfevtps.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Program Files\Sharp\Sharpdesk\IndexTray.exe
C:\Program Files\Sharp\Sharpdesk\Indexer.exe
C:\Program Files\Sharp\Sharpdesk\SharpTray.exe
C:\Program Files\Sharp\Sharpdesk\FtpServer.exe
C:\PROGRA~1\Sharp\SHARPD~1\Indexer.exe
C:\Program Files\Microsoft IntelliType Pro\itype.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Sharp\Sharpdesk\nsapp.exe
C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
C:\Program Files\Microsoft IntelliType Pro\dpupdchk.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Documents and Settings\bilotta\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Documents and Settings\bilotta\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\bilotta\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\bilotta\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
C:\Documents and Settings\bilotta\Desktop\dds.com
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = 10.0.0.*;173.20.211.*;173.23.17.*;173.26.43.*;173.88.254.*;174.100.28.*;75.187.207.*;174.100.31.*;173.88.252.*;174.100.21.*;174.100.25.*;174.100.26.*;75.187.203.*;174.100.20.*
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101104064234.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [Google Update] "c:\documents and settings\bilotta\local settings\application data\google\update\GoogleUpdate.exe" /c
mRun: [RTHDCPL] RTHDCPL.EXE
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nwiz] nwiz.exe /install
mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit
mRun: [IndexTray] "c:\program files\sharp\sharpdesk\IndexTray.exe"
mRun: [Indexer] "c:\program files\sharp\sharpdesk\Indexer.exe"
mRun: [SharpTray] "c:\program files\sharp\sharpdesk\SharpTray.exe"
mRun: [TypeRegChecker] "c:\program files\sharp\sharpdesk\TypeRegChecker.exe"
mRun: [FtpServer.exe] "c:\program files\sharp\sharpdesk\FtpServer.exe" -usedefault
mRun: [DiskeeperSystray] "c:\program files\executive software\diskeeper\DkIcon.exe"
mRun: [itype] "c:\program files\microsoft intellitype pro\itype.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\bilotta\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\autoca~1.lnk - c:\program files\common files\autodesk shared\acstart16.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office10\OSA.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
uPolicies-explorer: DisablePersonalDirChange = 1 (0x1)
uPolicies-explorer: NoDesktopCleanupWizard = 1 (0x1)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: isqft.com\www
Trusted Zone: isqft.com\www
DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} - hxxp://office.microsoft.com/sites/production/ieawsdc32.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {31435657-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/e/2/f/e2fcec4b-6c8b-48b7-adab-ab9c403a978f/wvc1dmo.cab
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1213780501734
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1230134768784
DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} - hxxps://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\logitech\desktop messenger\8876480\program\GAPlugProtocol-8876480.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Handler: sds - {79E0F14C-9C52-4218-89A7-7C4B0563D121} - c:\program files\sharp\sharpdesk\ExplorerExtensions.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-10-18 386840]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-10-18 84072]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2010-7-23 203280]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-10-18 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-10-18 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-10-18 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-10-18 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-10-18 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2010-10-18 141792]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2010-12-21 987704]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2010-12-21 399416]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-10-18 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-10-18 152960]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-10-18 52104]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-10-18 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-10-18 88544]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-10-18 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-10-18 84264]
S3 SetupNTGLM7X;SetupNTGLM7X;\??\d:\ntglm7x.sys --> d:\NTGLM7X.sys [?]
.
=============== File Associations ===============
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.scr=AutoCADScriptFile
.
=============== Created Last 30 ================
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.
==================== Find3M ====================
.
2011-02-03 02:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-03 00:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:10:33 1854976 ----a-w- c:\windows\system32\win32k.sys
2010-12-22 12:34:28 301568 ----a-w- c:\windows\system32\kerberos.dll
2010-12-20 23:59:20 916480 ----a-w- c:\windows\system32\wininet.dll
2010-12-20 23:59:19 43520 ----a-w- c:\windows\system32\licmgr10.dll
2010-12-20 23:59:19 1469440 ----a-w- c:\windows\system32\inetcpl.cpl
2010-12-20 17:26:00 730112 ----a-w- c:\windows\system32\lsasrv.dll
2010-12-20 12:55:26 385024 ----a-w- c:\windows\system32\html.iec
2010-12-09 15:15:09 718336 ----a-w- c:\windows\system32\ntdll.dll
2010-12-09 14:30:22 33280 ----a-w- c:\windows\system32\csrsrv.dll
2010-12-09 13:42:26 2148864 ----a-w- c:\windows\system32\ntoskrnl.exe
2010-12-09 13:07:07 2027008 ----a-w- c:\windows\system32\ntkrnlpa.exe
.
============= FINISH: 20:46:25.18 ===============

[Blade81]

Hi,

Were you able to see error message on that BSOD? It might help if you had the message handy.

[Morpheus1967]

Blade-

The computer re-starts itself too quickly to read the BSOD. The restarts got exponentially worse yesterday, getting closer and closer together. Finally, around 8:00 last night, it would no longer load Windows normally. It would get to a certain part in loading, then BSOD and another restart. I am able to get in in safe mode. It restarted close to 15 times in the 4 hours I was home, until I finally had to just shut it off.

I do have the minidump files if you need them, but have never seen them asked for here before.

I fear it may be something internal with the computer, but I'm no expert, so that's why I am here. Did anything jump out at you from DDS? Being as this is my only computer, I went and bought a laptop last night(been wanting one anyways) and will begin transferring needed files just in case.

[Blade81]

Hi,

DDS log looked ok.

Disable automatic restart:
1. Navigate to the Control Panel in Windows XP by left-clicking on Start, followed by Settings and then choosing Control Panel.
2. In the Control Panel window, open System.

Note: In Microsoft Windows XP, depending on how your operating system is setup, you may not see the System icon. To correct this, click on the link on the left-hand side of the Control Panel window that says Switch to Classic View.

3. In the System Properties window, click on the Advanced tab.
4. Locate the Startup and Recovery area and click on the Settings button.
5. In the Startup and Recovery window, locate and uncheck the check box next to Automatically restart.
6. Click OK in the Startup and Recovery window.
7. Click OK in the System Properties window.
8. From now on, when a problem causes a BSOD or another major error that halts the system, the PC will not automatically reboot.

[Morpheus1967]

I will do that this afternoon and post back results of BSOD. Thank you.

[Blade81]

Ok. Let's hope it brings some light into this issue :)

[Morpheus1967]

Well, when I went to turn on the computer last night, it loaded Windows normally. I let it run for a few hours. No BSOD, no restarts. The night before, I did remove the cover, and gave it a good cleaning with compressed air. It was pretty dirty inside. Possibly it was overheating?

At this point, I am going to say go ahead and close this thread, as you said you didn't see anything suspicious in my log. There are others with more pressing needs. I did dis-able the restart function, as you suggested. If per chance it happens again, I will then have the results of what the blue screen says, and I will open a new thread at that time.

[Blade81]

Yes, overheating is possible reason, especially if the machine wasn't clean inside. I'll close the topic and hope that the issue won't reappear :)