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View Full Version : Click.giftload not being removed by spybot


subby
2011-03-13, 09:38
Hi, I'd appreciate any ideas on getting rid of a case of click.giftload. It hijacks the browser as you navigate. Spybot did not remove it.

Here is the dds.txt file.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Ted at 18:33:40.35 on Sun 03/13/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_24
Microsoft Windows XP Professional 5.1.2600.2.1252.1.1033.18.503.51 [GMT 10:00]
.
AV: AVG Anti-Virus Free *Enabled/Updated* {17DDD097-36FF-435F-9E1B-52D74245D6BF}
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\Program Files\AVG\AVG9\avgchsvx.exe
C:\Program Files\AVG\AVG9\avgrsx.exe
svchost.exe
C:\Program Files\AVG\AVG9\avgcsrvx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\AVG\AVG9\avgwdsvc.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\AVG\AVG9\avgnsx.exe
C:\Program Files\Canon\CAL\CALMAIN.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\keyhook.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\AVG\AVG9\avgtray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
\\Central_data\ted_docs\Downloads\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com.au/
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SiS Windows KeyHook] c:\windows\system32\keyhook.exe
mRun: [SiSUSBRG] c:\windows\SiSUSBrg.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [NeroFilterCheck] c:\windows\system32\NeroCheck.exe
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] c:\program files\java\jre6\bin\jusched.exe
dRunOnce: [RunNarrator] Narrator.exe
StartupFolder: c:\documents and settings\ted\start menu\programs\startup\up.exe
IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} - hxxp://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1278115361671
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0015-0000-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_04-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: avgrsstarter - avgrsstx.dll
Notify: igfxcui - igfxdev.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\ted\applic~1\mozilla\firefox\profiles\hr6b5ytx.default\
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\picasa3\npPicasa3.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npnul32.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox 4.0 beta 11\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg9\Firefox
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
.
============= SERVICES / DRIVERS ===============
.
R1 AvgLdx86;AVG AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2008-6-1 216400]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2007-1-4 29584]
R1 AvgTdiX;AVG Free Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-12-5 243024]
R2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-7-17 308136]
R3 PPJoyBus;Parallel Port Joystick Bus device driver;c:\windows\system32\drivers\PPJoyBus.sys [2004-1-23 13952]
R3 PPortJoystick;Parallel Port Joystick device driver;c:\windows\system32\drivers\PPortJoy.sys [2004-1-23 28800]
S2 aspimgr;Microsoft ASPI Manager;c:\windows\system32\aspimgr.exe --> c:\windows\system32\aspimgr.exe [?]
.
=============== Created Last 30 ================
.
2011-03-12 09:48:33 -------- d-----w- c:\docume~1\alluse~1\applic~1\Spybot - Search & Destroy
2011-03-12 09:48:32 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-02-23 09:36:39 -------- d-sh--w- c:\documents and settings\ted\IECompatCache
2011-02-23 09:36:09 -------- d-sh--w- c:\documents and settings\ted\PrivacIE
2011-02-23 09:35:28 -------- d-sh--w- c:\documents and settings\ted\IETldCache
2011-02-23 09:32:13 -------- d-----w- c:\windows\ie8updates
2011-02-23 09:29:20 -------- dc-h--w- c:\windows\ie8
2011-02-23 09:21:46 599040 -c----w- c:\windows\system32\dllcache\msfeeds.dll
2011-02-23 09:21:46 55296 -c----w- c:\windows\system32\dllcache\msfeedsbs.dll
2011-02-23 09:21:45 12800 -c----w- c:\windows\system32\dllcache\xpshims.dll
2011-02-23 09:21:43 743424 -c----w- c:\windows\system32\dllcache\iedvtool.dll
2011-02-23 09:21:43 247808 -c----w- c:\windows\system32\dllcache\ieproxy.dll
2011-02-23 09:21:42 1985536 -c----w- c:\windows\system32\dllcache\iertutil.dll
2011-02-23 09:21:39 11076096 -c----w- c:\windows\system32\dllcache\ieframe.dll
2011-02-21 09:47:10 -------- d-----w- c:\program files\Mozilla Firefox 4.0 Beta 11
2011-02-21 09:28:32 -------- d-----w- c:\windows\system32\appmgmt
.
==================== Find3M ====================
.
2011-02-02 11:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-02-02 09:19:39 73728 ----a-w- c:\windows\system32\javacpl.cpl
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: SAMSUNG_SP4002H rev.QU100-61 -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8232A5D9]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x82330970]; MOV EAX, [0x823309ec]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 nt!IofCallDriver[0x804E3D45] -> \Device\Harddisk0\DR0[0x823DF030]
3 CLASSPNP[0xF858305B] -> nt!IofCallDriver[0x804E3D45] -> \Device\0000005a[0x823E0F18]
5 ACPI[0xF84F9620] -> nt!IofCallDriver[0x804E3D45] -> [0x823CD200]
\Driver\atapi[0x823D7EF8] -> IRP_MJ_CREATE -> 0x8232A5D9
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-3 -> \??\IDE#DiskSAMSUNG_SP4002H_________________________QU100-61#35303432314a5446374332313638202020202020#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8232A41F
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 18:35:42.96 ===============

6955

This is the Spybot report:

Click.GiftLoad: [SBI $89783858] User settings (Registry value, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe


--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-01-26 TeaTimer.exe (1.6.4.26)
2011-03-12 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-01-26 advcheck.dll (1.6.2.15)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2011-02-24 Includes\Adware.sbi (*)
2011-03-09 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-03-09 Includes\DialerC.sbi (*)
2011-02-24 Includes\HeavyDuty.sbi (*)
2010-11-30 Includes\Hijackers.sbi (*)
2011-03-09 Includes\HijackersC.sbi (*)
2010-06-02 Includes\iPhone.sbi (*)
2010-12-14 Includes\Keyloggers.sbi (*)
2011-03-09 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2011-02-24 Includes\Malware.sbi (*)
2011-03-09 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2011-03-03 Includes\PUPSC.sbi (*)
2010-01-26 Includes\Revision.sbi (*)
2009-01-14 Includes\Security.sbi (*)
2011-03-09 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2011-02-24 Includes\Spyware.sbi (*)
2011-03-09 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2010-12-29 Includes\Trojans.sbi (*)
2011-03-09 Includes\TrojansC-02.sbi (*)
2011-03-03 Includes\TrojansC-03.sbi (*)
2011-03-09 Includes\TrojansC-04.sbi (*)
2011-03-09 Includes\TrojansC-05.sbi (*)
2011-03-09 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

I highly appreciate any help with removing this. Thanks.
Cypher
2011-03-13, 19:10
Hi and welcome to Safer Networking Forums.
My name is Cypher, and I will be helping you with your malware problems.
This may or may not, solve other issues you have with your machine.
If you no longer require help i would be grateful if you would let me know.

Before we start please note the following important guidelines.

The instructions being given are for YOUR computer and system only!.
Using these instructions on a different computer, can damage that computer and possibly make it inoperable!
If you don't know or understand something, please don't hesitate to ask.
Only post your problem at One help site. Applying fixes from multiple help sites can cause problems.
Only reply to this thread do not start another, Please continue responding until I give you the "All Clean"
Absence of symptoms does not mean that everything is clear.
Please DO NOT run any other tools or scans whilst I am helping you.
Please DO NOT install any other software (or hardware) during the cleaning process.
Print each set of instructions... if possible...your Internet connection will not be available during some fix processes.
Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.
Note: No Reply Within 3 Days Will Result In Your Topic Being Closed!

Note: If you haven't done so already, please read this topic READ this Procedure BEFORE Requesting Assistance (http://forums.spybot.info/showthread.php?t=288) where the conditions for receiving help here are explained.

Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.
Because of this, I advise you to backup any personal files and folders before you start.
Backup Made Easy - XP (http://www.microsoft.com/windowsxp/using/setup/learnmore/bott_03july14.mspx)
How to backup your data - Vista (http://www.vista4beginners.com/How-to-backup-your-data)
Backup your data - windows 7 (http://support.microsoft.com/kb/971759)



RSIT (Random's System Information Tool)

Please download RSIT (http://images.malwareremoval.com/random/RSIT.exe) by random/random... and save it to your desktop.

Double click on RSIT.exe to run it.
Please read the disclaimer... click on Continue.
RSIT will start running. When done... 2 logs files...will be produced.
The first one, "log.txt", << will be maximized
The second one, "info.txt", << will be minimized.
Please post both... "log.txt" and "info.txt", file contents in your next reply.
(These logs can be lengthy, so post 1 log per reply please.)


Next.

Please download TDSSKiller.zip (http://support.kaspersky.com/downloads/utils/tdsskiller.zip) and extract (unzip) it to your Desktop.

Double click on TDSSKiller.exe to launch it.
Click on Start Scan, the scan will run.
When the scan has finished, if it finds anything please click on the drop down arrow next to Cure and select Skip
Now click on Report to open the log file created by TDSSKiller in your root directory C:\
To find the log go to Start > Computer > C:
Post the contents of that log in your next reply please.
DO NOT TRY TO FIX ANYTHING AT THIS POINT


Logs/Information to Post in your Next Reply


RSIT log.txt and info.txt contents.
TDSSKiller log.
Please give me an update on how your computer is performing.
subby
2011-03-16, 02:01
Hi Cypher,

thank you very much for your response. I only get intermittent access to this machine, I will do as you suggest in the next day or so and report back.
Cypher
2011-03-16, 12:36
Hi subby.

thank you very much for your response.
You're welcome.
Post the requested logs when ready.
Cypher
2011-03-19, 13:11
This topic has been archived due to inactivity.

If it has been three days or more since your last post, and the helper assisting you posted a response to which you did not reply, your thread will not be re-opened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested previously, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send your helper a private message (pm). A valid, working link to the closed topic is required.