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View Full Version : Click.GiftLoad not being removed



magendo_man
2011-03-20, 23:24
I have Click.GiftLoad on my PC and possibly other malware. I have repeatedly run Spybot, MalwareBytes and AVG - all of which have at times detected spyware and indicated that it is removed. However, it obviously isn't being removed.

I have used ERUNT to backup the registry.

Here is the DDS text file:

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Super at 22:10:46.67 on 20/03/2011
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24
Microsoft® Windows Vista™ Business 6.0.6002.2.1252.44.1033.18.2045.1103 [GMT 0:00]
.
AV: AVG Anti-Virus 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Broadcom\ASFIPMon\AsfIpMon.exe
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Microsoft Small Business\Business Contact Manager\BcmSqlStartupSvc.exe
C:\Program Files\AVG\AVG10\avgam.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Windows\system32\taskeng.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
c:\Program Files\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Windows\system32\Dwm.exe
C:\Windows\system32\taskeng.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\ico.exe
C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\System32\Pmxmiced.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.EXE
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\vssvc.exe
C:\Windows\System32\svchost.exe -k swprv
C:\Windows\system32\taskeng.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
J:\Temp\dds.com
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uWindow Title = Internet Explorer provided by Dell
uDefault_Page_URL = hxxp://www1.euro.dell.com/content/default.aspx?c=uk&l=en&s=gen
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [StartCCC] c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Handy Backup] c:\program files\novosoft\handy backup\hbagent.exe -logon
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [PMX Daemon] ICO.EXE
mRun: [PDVDDXSrv] "c:\program files\cyberlink\powerdvd dx\PDVDDXSrv.exe"
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 8.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [Malwarebytes' Anti-Malware (reboot)] "c:\program files\malwarebytes' anti-malware\mbam.exe" /runcleanupscript
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\users\super\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: landmarkinfo.co.uk
Trusted Zone: landmarkinfo.co.uk\www
Trusted Zone: microsoft.com\update
Trusted Zone: promap.co.uk
Trusted Zone: promap.co.uk\www
Trusted Zone: promapserver.co.uk
Trusted Zone: promapserver.co.uk\www
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {644F656A-013E-4198-BE03-1D7A4F6AB550} - hxxps://www.promapserver.co.uk/controls/latest/promap.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: NameServer = 208.67.220.220,208.67.222.222
TCP: {49C0077E-5B7C-4F73-A64F-26D23F1F302D} = 208.67.220.220,208.67.222.222
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Notify: hblogon - hblogon.dll
mASetup: ccc-core-static - msiexec /fums {65E6362A-B878-4A7B-86DA-D16F8DBD75C7} /qb
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\super\appdata\roaming\mozilla\firefox\profiles\n13yikdt.default\
FF - component: c:\program files\avg\avg10\firefox\components\avgssff.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: AVG Safe Search: {3f963a5b-e555-4543-90e2-c3908898db71} - c:\program files\avg\avg10\Firefox
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]
R2 ASFIPmon;Broadcom ASF IP and SMBIOS Mailbox Monitor;c:\program files\broadcom\asfipmon\AsfIpMon.exe [2006-12-12 79432]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-8-5 21504]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-3 123472]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-3 30288]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-3 27216]
R3 b57nd60x;%SvcDispName%;c:\windows\system32\drivers\b57nd60x.sys [2008-8-5 179712]
R3 pmxmouse;PMXMOUSE;c:\windows\system32\drivers\pmxmouse.sys [2007-6-25 23232]
R3 pmxusblf;PMXUSBLF;c:\windows\system32\drivers\pmxusblf.sys [2007-6-25 19008]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-7-30 135664]
S2 Handy Backup Service for Cameron;Handy Backup Service for Cameron;c:\program files\novosoft\handy backup\hbagent.exe -runasservice --> c:\program files\novosoft\handy backup\hbagent.exe -RunAsService [?]
.
=============== Created Last 30 ================
.
2011-03-20 22:07:41 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-03-20 22:07:41 472808 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-03-20 21:57:52 -------- d-----w- c:\users\super\appdata\local\Mozilla
2011-03-20 21:44:52 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-03-20 21:43:11 369664 ----a-w- c:\windows\system32\WMPhoto.dll
2011-03-20 21:43:11 252928 ----a-w- c:\windows\system32\dxdiag.exe
2011-03-20 21:43:11 195584 ----a-w- c:\windows\system32\dxdiagn.dll
2011-03-20 21:43:10 974848 ----a-w- c:\windows\system32\WindowsCodecs.dll
2011-03-20 21:43:10 519680 ----a-w- c:\windows\system32\d3d11.dll
2011-03-20 21:43:10 321024 ----a-w- c:\windows\system32\PhotoMetadataHandler.dll
2011-03-20 21:43:10 189440 ----a-w- c:\windows\system32\WindowsCodecsExt.dll
2011-03-20 21:23:49 -------- d-----w- c:\windows\system32\eu-ES
2011-03-20 21:23:49 -------- d-----w- c:\windows\system32\ca-ES
2011-03-20 21:23:48 -------- d-----w- c:\windows\system32\vi-VN
2011-03-20 21:19:43 -------- d-----w- c:\windows\system32\SPReview
2011-03-20 21:08:17 928768 ----a-w- c:\windows\system32\scavenge.dll
2011-03-20 21:08:12 57856 ----a-w- c:\windows\system32\compcln.exe
2011-03-20 21:06:59 58368 ----a-w- c:\program files\movie maker\VideoCameraAutoPlayManager.exe
2011-03-20 20:58:31 -------- d-----w- c:\windows\system32\EventProviders
2011-03-20 09:02:09 -------- d-----w- C:\PerfLogs
2011-03-20 08:31:23 -------- d-----w- C:\893b1d08d34df0248859
2011-03-18 14:57:22 -------- d--h--w- C:\$AVG
2011-03-18 13:56:00 -------- d-----w- c:\users\super\appdata\roaming\AVG10
2011-03-18 13:55:03 -------- d--h--w- c:\progra~2\Common Files
2011-03-18 13:53:26 -------- d-----w- c:\windows\system32\drivers\AVG
2011-03-18 13:53:25 -------- d-----w- c:\progra~2\AVG10
2011-03-18 13:52:16 -------- d-----w- c:\program files\AVG
2011-03-18 13:50:22 -------- d-----w- c:\progra~2\MFAData
2011-03-18 13:34:47 1445888 ----a-w- c:\users\super\DesktopWinsockxpFix.exe
2011-03-18 13:34:40 186368 ----a-w- c:\users\super\DesktopLSPFix.exe
2011-03-18 13:34:38 36864 ----a-w- c:\users\super\DesktopSafeMSI.exe
2011-03-18 13:33:43 -------- d-----w- c:\progra~2\CA-SupportBridge
2011-03-18 12:19:57 -------- d-----w- c:\users\super\appdata\roaming\Malwarebytes
2011-03-18 12:19:48 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-18 12:19:48 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-18 12:19:44 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-18 12:19:44 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-18 11:18:19 -------- d-----w- c:\windows\system32\New Folder
2011-03-18 10:40:37 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-18 10:40:37 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
2011-03-18 10:23:50 -------- d-----w- c:\windows\pss
2011-03-17 07:30:26 -------- d-----w- c:\windows\system32\appmgmt
2011-03-16 15:14:46 0 ----a-w- c:\windows\system32\null0.35798565445083574.exe
2011-03-15 07:21:57 5943120 ----a-w- c:\progra~2\microsoft\windows defender\definition updates\{356f7d0b-4a57-406b-9d66-8c10589bbb46}\mpengine.dll
.
==================== Find3M ====================
.
2011-03-20 21:44:52 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-03-20 08:46:31 101888 ----a-w- c:\windows\system32\ifxcardm.dll
2011-03-20 08:46:28 82432 ----a-w- c:\windows\system32\axaltocm.dll
2011-02-02 17:11:20 222080 ------w- c:\windows\system32\MpSigStub.exe
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 6.0.6002 Disk: ST3160815AS rev.3.ADA -> Harddisk0\DR0 -> \Device\Ide\IdePort0 P0T0L0-0
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8590C439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x859127d0]; MOV EAX, [0x8591284c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x81C54962] -> \Device\Harddisk0\DR0[0x84DF12E0]
3 CLASSPNP[0x827A18B3] -> ntkrnlpa!IofCallDriver[0x81C54962] -> [0x859A71E8]
\Driver\atapi[0x858F8F38] -> IRP_MJ_CREATE -> 0x8590C439
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; MOV ES, AX; MOV DS, AX; MOV SI, 0x7c00; MOV DI, 0x600; MOV CX, 0x200; CLD ; REP MOVSB ; PUSH AX; PUSH 0x61c; RETF ; STI ; PUSHA ; MOV CX, 0x147; MOV BP, 0x62a; ROR BYTE [BP+0x0], CL; INC BP; }
detected disk devices:
\Device\Ide\IdeDeviceP0T0L0-0 -> \??\IDE#DiskST3160815AS_____________________________3.ADA___#5&9b30578&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
user != kernel MBR !!!
sectors 312499998 (+255): user != kernel
Warning: possible TDL4 rootkit infection !
TDL4 rootkit infection detected ! Use: "mbr.exe -f" to fix.
.
============= FINISH: 22:12:22.67 ===============


Attach.txt zipped and attached.

Blottedisk
2011-03-21, 16:15
Hi magendo_man,


Unfortunately your computer appears to have been infected by a backdoor infection. These programs have the ability to steal passwords and other information from your system. If you use your computer for sensitive purposes such as internet banking then I recommend you take the following steps immediately:


Use another, uninfected computer to change all your internet passwords, especially ones with financial implications such as banks, paypal, ebay, etc. You should also change the passwords for any other site you use.
Call your bank(s), credit card company or any other institution which may be affected and advise them that your login/password or credit card information may have been stolen and ask what steps to take with regard to your account.
Consider what other private information could possibly have been taken from your computer and take appropriate steps

This infection can almost certainly be cleaned, but as the malware could be configured to run any program a remote attacker requires, it will be impossible to be 100% sure that the machine is clean, if this is unacceptable to you then you should consider reformatting the system partition and reinstalling Windows as this is the only 100% sure answer.You should not be following fixes in another threads as those fixes are specifically for those computers.

Please read these for more information:

How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud? (http://www.dslreports.com/faq/10451 )

When Should I Format, How Should I Reinstall? (http://www.dslreports.com/faq/10063 )


Should you have any questions, please feel free to ask. Please let me know what you have decided to do in your next post. If you decide you want to try and clean your PC then please continue with the following instructions:


Step 1 | Please download aswMBR (http://public.avast.com/~gmerek/aswMBR.exe ) to your desktop.

Double click the aswMBR icon to run it.
Click the Scan button to start scan.
When scan finishes, press the Fix Button. Once the Fix is done, press the Save Log button and save the log to your desktop. You need to reboot your computer when its done before you do anything else, then post the log that will be on your desktop.

http://i1190.photobucket.com/albums/z454/Blottedisk/aswMBRfix-1.png (http://i1190.photobucket.com/albums/z454/Blottedisk/aswMBRfix.png )
Click the image to enlarge it


Step 2 | Please download Combofix from either of the links below and save it to your desktop.

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)


**Note: It is important that it is saved directly to your desktop**

--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link here (http://forums.whatthetech.com/How_Disable_your_Security_Programs_t96260.html )
--------------------------------------------------------------------

Right-click and choose "Run as administrator" on Combofix.exe & follow the prompts. When finished, it will produce a report for you.
As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.
Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.
**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.


http://img.photobucket.com/albums/v706/ried7/RcAuto1.gif
Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://img.photobucket.com/albums/v706/ried7/whatnext.png

Click on Yes, to continue scanning for malware.
When finished, it will produce a log for you. Please include the C:\ComboFix.txt in your next reply.

If you need help, see this link:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix )

magendo_man
2011-03-21, 22:37
Hi Blottedisk

Thanks for your reply. I actually ended up using Kaspersky TDSSKiller. This identified and removed a root kit. After that I ran MWBAM which identified and cleared some remaing malware. I also found that the IP DNS server address had been diverted and that both IE & FF had unnecessary proxy settings. I also loaded all the latest MS updates, including IE9, and the latest Java, Adobe Reader, Adobe Flash, etc.

The machine has been used all afternoon and there haven't been any problems reported to me.

Regards,
magendo_man

Blottedisk
2011-03-21, 22:45
Hi there,


Thanks for the update :bigthumb:


Do you want me to have a look at your logs/case or just close this topic resolved?

magendo_man
2011-03-21, 23:04
Please just close the topic. I'll raise a new one if the problems recur.

Thanks again,
magendo_man