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View Full Version : Click.GiftLoad not being removed.



ian.wheeler
2011-03-21, 18:22
Hi - I am new to the forum and I know its cliché but I require some help. I have the Click.GiftLoad and can’t get rid of it. Recently i keep getting redirected when i search things on google and my browser keeps crashing (I believe that was a firefox problem though (and a re-install of FF seems to have fixed it).
I have installed spybot S&D that detected the malware, it removed most of it successfully but it appears Click.GiftLoad isn’t budging.
I’ve successfully removed it within safe mode (or so I though), then removed it in normal (again, so I thought) – then used TDSS successfully as that has worked for me in the past and was my weapon of choice on previous computers (again, again so I thought it was clear but it came back). But it appears to be fully in there!
Please find below my DDS report and below that my spybot report

DDS --

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Ian at 16:01:57.95 on 21/03/2011
Internet Explorer: 8.0.6001.19019 BrowserJavaVersion: 1.6.0_20
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3068.1066 [GMT 0:00]
.
AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k rpcss
C:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_e2247046\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_030ac640\aestsrv.exe
C:\Windows\system32\agrsmsvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\svchost.exe -k HPZ12
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\HP\QuickPlay\Kernel\TV\QPCapSvc.exe
C:\Program Files\HP\QuickPlay\Kernel\TV\QPSched.exe
C:\Windows\SMINST\BLService.exe
C:\Windows\system32\SAgent4.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\VMCService.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Epson Software\Event Manager\EEventManager.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\E_FATIENE.EXE
C:\WINDOWS\System32\spool\drivers\w32x86\3\E_FATIENE.EXE
C:\Program Files\Skype\Phone\Skype.exe
C:\ProgramData\Macrovision\FLEXnet Connect\6\ISUSPM.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files\Logitech\SetPoint\SetPoint.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Ian\AppData\Local\Google\Update\1.2.183.39\GoogleCrashHandler.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE
C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Windows\system32\SearchProtocolHost.exe
c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\sdclt.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\ProgramData\Macrovision\FLEXnet Connect\6\agent.exe
C:\Users\Ian\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ian\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ian\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ian\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ian\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\Ian\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Ian\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Users\Ian\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://google.com/
uDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Pavilion&pf=cnnb
mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Pavilion&pf=cnnb
mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=en_gb&c=83&bd=Pavilion&pf=cnnb
uInternet Settings,ProxyOverride = *.local
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: ContributeBHO Class: {074c1dc5-9320-4a9a-947d-c042949c6216} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: AOL Toolbar BHO: {7c554162-8cb7-45a4-b8f4-8ea1c75885f9} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
BHO: Adobe PDF Conversion Toolbar Helper: {ae7cd045-e861-484f-8273-0445ee161910} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
BHO: IE Developer Toolbar BHO: {cc7e636d-39aa-49b6-b511-65413da137a1} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Google Gears Helper: {e0fefe40-fbf9-42ae-ba58-794ca7e3fb53} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
TB: AOL Toolbar: {de9c389f-3316-41a7-809b-aa305ed9d922} - c:\program files\aol\aol toolbar 5.0\aoltb.dll
TB: Adobe PDF: {47833539-d0c5-4125-9fa8-0819e2eaac93} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
TB: Contribute Toolbar: {517bdde4-e3a7-4570-b21e-2b52b6139fc7} - c:\program files\adobe\/Adobe Contribute CS3/contributeieplugin.dll
TB: Easy Photo Print: {9421dd08-935f-4701-a9ca-22df90ac4ea6} - c:\program files\epson software\easy photo print\EPTBL.dll
EB: Adobe PDF: {182ec0be-5110-49c8-a062-beb1d02a220b} - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll
EB: IE Developer Toolbar: {a202b231-ef71-4a08-bdb9-4ce5ae8bde0a} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
EB: Developer Tools: {1a6fe369-f28c-4ad9-a3e6-2bcb50807cf1} - c:\program files\internet explorer\iedvtool.dll
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [EPSON Stylus Photo PX700W(Network)] c:\windows\system32\spool\drivers\w32x86\3\e_fatiene.exe /fu "c:\windows\temp\E_SFDBF.tmp" /EF "HKCU"
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [EPSON PX700W Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatiene.exe /fu "c:\windows\temp\E_SCC1C.tmp" /EF "HKCU"
uRun: [Google Update] "c:\users\ian\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [Skype] "c:\program files\skype\phone\Skype.exe" /nosplash /minimized
uRun: [RocketDock] "c:\program files\rocketdock\RocketDock.exe"
uRun: [ISUSPM] "c:\programdata\macrovision\flexnet connect\6\ISUSPM.exe" -scheduler
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SynTPEnh] %ProgramFiles%\Synaptics\SynTP\SynTPEnh.exe
mRun: [IAAnotif] c:\program files\intel\intel matrix storage manager\iaanotif.exe
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [<NO NAME>]
mRun: [Adobe_ID0EYTHM] c:\progra~1\common~1\adobe\adobev~1\server\bin\VERSIO~2.EXE
mRun: [EEventManager] c:\progra~1\epsons~1\eventm~1\EEventManager.exe
mRun: [SysTrayApp] c:\program files\idt\wdm\sttray.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [MobileConnect] %programfiles%\Vodafone\Vodafone Mobile Connect\Bin\MobileConnect.exe /silent
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
StartupFolder: c:\users\ian\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\blueto~1.lnk - c:\program files\widcomm\bluetooth software\BTTray.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\google~1.lnk - c:\program files\google\google calendar sync\GoogleCalendarSync.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\logite~1.lnk - c:\program files\logitech\setpoint\SetPoint.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: &AOL Toolbar Search - c:\programdata\aol\ietoolbar\resources\en-gb\local\search.html
IE: Append to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert link target to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\adobe\acrobat 8.0\acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - c:\program files\widcomm\bluetooth software\btsendto_ie.htm
IE: {09C04DA7-5B76-4EBC-BBEE-B25EAC5965F5} - {0B4350D1-055F-47A3-B112-5F2F2B0D6F08} - c:\program files\google\google gears\internet explorer\0.5.36.0\gears.dll
IE: {48FFE35F-36D9-44bd-A6CC-1D34414EAC0D} - {CC962137-2E78-4F94-975E-FC0C07DBD78F} - c:\program files\microsoft\internet explorer developer toolbar\IEDevToolbar.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: assuragroup.co.uk\webmail
Trusted Zone: changethisportal.co.uk
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\ian\appdata\roaming\mozilla\firefox\profiles\mo8rieci.default\
FF - prefs.js: browser.startup.homepage - hxxp://www.google.co.uk
FF - component: c:\program files\google\google gears\firefox\lib\ff36\gears.dll
FF - plugin: c:\program files\google\google earth\plugin\npgeplugin.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - plugin: c:\users\ian\appdata\local\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\users\ian\appdata\roaming\facebook\npfbplugin_1_0_3.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Google Gears: {000a9d1c-beef-4f90-9363-039d445309b8} - c:\program files\google\google gears\Firefox
.
============= SERVICES / DRIVERS ===============
.
R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2010-10-24 165264]
R1 MpKsl93bbc998;MpKsl93bbc998;c:\programdata\microsoft\microsoft antimalware\definition updates\{fcfd08a6-17c5-4088-bec1-45c8918b09aa}\MpKsl93bbc998.sys [2011-3-21 28752]
R2 {22D78859-9CE9-4B77-BF18-AC83E81A9263};{22D78859-9CE9-4B77-BF18-AC83E81A9263};c:\program files\hp\quickplay\000.fcl [2008-7-2 39408]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_030ac640\AEstSrv.exe [2010-5-31 73728]
R2 ezSharedSvc;Easybits Shared Services for Windows;c:\windows\system32\svchost.exe -k netsvcs [2008-1-21 21504]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-21 21504]
R2 hpsrv;HP Service;c:\windows\system32\hpservice.exe [2008-3-18 19456]
R2 Recovery Service for Windows;Recovery Service for Windows;c:\windows\sminst\BLService.exe [2008-7-2 341328]
R2 VMCService;Vodafone Mobile Connect Service;c:\program files\vodafone\vodafone mobile connect\bin\VMCService.exe [2008-3-13 24576]
R3 enecir;ENE CIR Receiver;c:\windows\system32\drivers\enecir.sys [2008-1-24 52736]
R3 JMCR;JMCR;c:\windows\system32\drivers\jmcr.sys [2008-4-1 81296]
R3 MpNWMon;Microsoft Malware Protection Network Driver;c:\windows\system32\drivers\MpNWMon.sys [2010-10-24 43392]
R3 NETw5v32;Intel(R) Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 32 Bit;c:\windows\system32\drivers\NETw5v32.sys [2008-11-17 3668480]
R3 NisDrv;Microsoft Network Inspection System;c:\windows\system32\drivers\NisDrvWFP.sys [2010-10-24 54144]
R3 NisSrv;Microsoft Network Inspection;c:\program files\microsoft security client\antimalware\NisSrv.exe [2010-11-11 206360]
R3 NVHDA;Service for NVIDIA High Definition Audio Driver;c:\windows\system32\drivers\nvhda32v.sys [2008-5-23 43552]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-6-2 136176]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-7-2 193840]
S3 LGBusEnum;Logitech GamePanel Virtual Bus Enumerator Driver;c:\windows\system32\drivers\LGBusEnum.sys [2009-11-23 19720]
S3 LGVirHid;Logitech Gamepanel Virtual HID Device Driver;c:\windows\system32\drivers\LGVirHid.sys [2009-11-23 14856]
S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [2010-6-21 86824]
S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [2010-6-21 15016]
S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [2010-6-21 114728]
S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [2010-6-21 106208]
S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [2010-6-21 26024]
S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [2010-6-21 104744]
S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [2010-6-21 109864]
S3 WDC_SAM;WD SCSI Pass Thru driver;c:\windows\system32\drivers\wdcsam.sys [2008-5-6 11520]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-03-21 14:35:46 28752 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{fcfd08a6-17c5-4088-bec1-45c8918b09aa}\MpKsl93bbc998.sys
2011-03-21 13:55:28 5943120 ----a-w- c:\progra~2\microsoft\microsoft antimalware\definition updates\{fcfd08a6-17c5-4088-bec1-45c8918b09aa}\mpengine.dll
2011-03-21 10:03:21 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-03-21 10:03:21 -------- d-----w- c:\progra~2\Spybot - Search & Destroy
2011-03-21 09:12:54 -------- d-----w- c:\users\ian\appdata\roaming\Malwarebytes
2011-03-21 09:12:46 -------- d-----w- c:\progra~2\Malwarebytes
2011-03-21 09:12:43 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-20 22:58:05 -------- d--h--w- C:\$AVG
2011-03-20 21:52:50 -------- d--h--w- c:\progra~2\Common Files
2011-03-20 21:51:00 -------- d-----w- c:\progra~2\AVG10
2011-03-20 21:50:17 -------- d-----w- c:\program files\AVG
2011-03-20 21:46:33 -------- d-----w- c:\progra~2\MFAData
2011-03-14 16:19:55 -------- d-----w- c:\users\ian\appdata\local\Citrix
2011-03-14 16:19:53 110456 ----a-w- c:\users\ian\g2ax_customer_downloadhelper_win32_x86.exe
2011-03-11 21:14:33 22504 ----a-w- c:\windows\system32\drivers\cpuz135_x32.sys
2011-03-10 16:50:34 -------- d-----w- c:\program files\iPod
2011-03-09 09:13:57 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-03-09 09:13:57 2067968 ----a-w- c:\windows\system32\mstscax.dll
2011-03-06 10:54:40 -------- d-----w- c:\program files\iTunes
2011-02-23 09:31:58 89600 ----a-w- c:\windows\system32\spool\prtprocs\w32x86\HPZPPLHN.DLL
.
==================== Find3M ====================
.
2011-02-18 16:36:58 4184352 ----a-w- c:\windows\system32\usbaaplrc.dll
2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll
2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll
2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll
2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll
2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll
2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll
2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv
2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll
2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll
2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll
2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll
2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll
2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll
2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll
2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe
2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll
2011-01-20 14:24:32 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll
2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll
2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll
2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll
2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll
2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll
2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll
2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll
2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll
2011-01-20 13:44:05 1068544 ----a-w- c:\windows\system32\DWrite.dll
2011-01-20 13:44:03 797184 ----a-w- c:\windows\system32\FntCache.dll
2011-01-08 08:47:50 34304 ----a-w- c:\windows\system32\atmlib.dll
2011-01-08 06:28:49 292352 ----a-w- c:\windows\system32\atmfd.dll
2010-12-31 13:57:01 2039808 ----a-w- c:\windows\system32\win32k.sys
2010-12-29 18:28:45 322560 ----a-w- c:\windows\system32\sbe.dll
2010-12-29 18:28:45 153088 ----a-w- c:\windows\system32\sbeio.dll
2010-12-29 18:28:28 429056 ----a-w- c:\windows\system32\EncDec.dll
2010-12-29 18:26:47 177664 ----a-w- c:\windows\system32\mpg2splt.ax
2010-12-28 15:55:03 413696 ----a-w- c:\windows\system32\odbc32.dll
.
============= FINISH: 16:03:02.51 ===============

SpyBot --



Click.GiftLoad: [SBI $89783858] User settings (Registry value, nothing done)
HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe

DoubleClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Adviva: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)



--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-01-26 TeaTimer.exe (1.6.4.26)
2011-03-21 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-01-26 advcheck.dll (1.6.2.15)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2011-02-24 Includes\Adware.sbi (*)
2011-03-15 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-03-08 Includes\DialerC.sbi (*)
2011-02-24 Includes\HeavyDuty.sbi (*)
2010-11-30 Includes\Hijackers.sbi (*)
2011-03-08 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2010-12-14 Includes\Keyloggers.sbi (*)
2011-03-08 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2011-02-24 Includes\Malware.sbi (*)
2011-03-16 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2011-03-15 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2009-01-13 Includes\Security.sbi (*)
2011-03-08 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2011-02-24 Includes\Spyware.sbi (*)
2011-03-15 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2010-12-28 Includes\Trojans.sbi (*)
2011-03-15 Includes\TrojansC-02.sbi (*)
2011-03-03 Includes\TrojansC-03.sbi (*)
2011-03-08 Includes\TrojansC-04.sbi (*)
2011-03-08 Includes\TrojansC-05.sbi (*)
2011-03-08 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

thanks and I hope someone can help

ian.wheeler
2011-03-21, 22:03
I kind of need to ask this - as its a work computer and has data I need, Do you think it's too late to backup my documents folder?

Thanks

ian.wheeler
2011-03-22, 09:37
sorry - forgot to attach the attach.zip -

please find attached.

Blottedisk
2011-03-22, 15:49
Hi ian.wheeler,

Welcome to Safer Networking. My name is Blottedisk and I will be helping you with your malware issues.


Please subscribe to this topic, if you haven't already. You can subscribe by clicking the Thread Tools box to the top right of your topic title and then choosing Suscribe to this Thread (then choose Instant Notification by email). If the button says Unsuscribe from this Thread, then you are already subscribed.
Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible.

The forum is busy and we need to have replies as soon as possible. If I haven't had a reply after 3 days I will bump the topic and if you do not reply by the following day after that then the thread will be locked due to inactivity. However, if you will be away, let us know and we will be sure to keep the thread open.


We are not facing a file-infector virus, so there won't be a problem to backup your data once I state your machine is clean and ready to go.


Please follow these steps in order:


Step 1 | Please download aswMBR (http://public.avast.com/~gmerek/aswMBR.exe ) to your desktop.

Double click the aswMBR icon to run it.
Vista and Windows 7 users right click the icon and choose "Run as administrator".
Click the Scan button to start scan.
When it finishes, press the save log button, save the logfile to your desktop and post its contents in your next reply.

http://i1190.photobucket.com/albums/z454/Blottedisk/aswMBRscan-1.png (http://i1190.photobucket.com/albums/z454/Blottedisk/aswMBRscan.png )
Click the image to enlarge it


Step 2 | Please download GMER from one of the following locations and save it to your desktop:

Main Mirror (http://gmer.net/download.php ) - This version will download a randomly named file (Recommended)
Zipped Mirror (http://gmer.net/gmer.zip ) - This version will download a zip file you will need to extract first. If you use this mirror, please extract the zip file to your desktop.

--------------------------------------------------------------------


Disconnect from the Internet and close all running programs.
Temporarily disable any real-time active protection (http://forums.whatthetech.com/index.php?showtopic=96260 ) so your security programs will not conflict with gmer's driver.
Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.


Note: If you downloaded the zipped version, extract the file to its own folder such as C:\gmer and then double-click on gmer.exe.

http://img.photobucket.com/albums/v666/sUBs/gmer_zip.gif


GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)
If you receive a WARNING!!! about rootkit activity and are asked to fully scan your system...click NO.
Make sure all options are checked except:

IAT/EAT
Drives/Partition other than Systemdrive, which is typically C:\
Show All (This is important, so do not miss it.)

http://i582.photobucket.com/albums/ss269/Cat_Byte/GMER/gmer_th.gif (http://i582.photobucket.com/albums/ss269/Cat_Byte/GMER/gmer_screen2-1.gif )
Click the image to enlarge it

Now click the Scan button. If you see a rootkit warning window, click OK.
When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log.
Click the Copy button and paste the results into your next reply.
Exit GMER and re-enable all active protection when done.
-- If you encounter any problems, try running GMER in Safe Mode (http://www.computerhope.com/issues/chsafe.htm ).


Step 3 | Please download MBRCheck.exe (http://ad13.geekstogo.com/MBRCheck.exe ) to your desktop.
Be sure to disable your security programs
Double click on the file to run it (Vista and Windows 7 users will have to confirm the UAC prompt)
A window will open on your desktop
if an unknown bootcode is found you will have further options available to you, at this time press N then press Enter twice.
If nothing unusual is found just press Enter A .txt file named MBRCheck_mm.dd.yy_hh.mm.ss should appear on your desktop.
Please post the contents of that file.

ian.wheeler
2011-03-22, 16:08
Hi -

before I do any that you suggested, To show to the boss I was being proactive - earlier today - I should let you I performed a scan in safe mode, "fixed selected problems". this said again it had solved the click.giftload error. I have just completed another scan in normal mode and it's not there any more. I have attached the scan report (i know i have cookies in there but can deal with them).

Do you think i should still follow your previous post?

kind regards

Spybot report:


DoubleClick: Tracking cookie (Internet Explorer: Ian) (Cookie, nothing done)


DoubleClick: Tracking cookie (Firefox: Ian (default)) (Cookie, nothing done)


FastClick: Tracking cookie (Firefox: Ian (default)) (Cookie, nothing done)


FastClick: Tracking cookie (Firefox: Ian (default)) (Cookie, nothing done)


FastClick: Tracking cookie (Firefox: Ian (default)) (Cookie, nothing done)


DoubleClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


FastClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Tradedoubler: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Tradedoubler: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Tradedoubler: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Adviva: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


FastClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


FastClick: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


MediaPlex: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)


Statcounter: Tracking cookie (Chrome: Chrome) (Cookie, nothing done)



--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2011-03-21 unins000.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2011-02-24 Includes\Adware.sbi (*)
2011-03-15 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-03-08 Includes\DialerC.sbi (*)
2011-02-24 Includes\HeavyDuty.sbi (*)
2010-11-30 Includes\Hijackers.sbi (*)
2011-03-08 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2010-12-14 Includes\Keyloggers.sbi (*)
2011-03-08 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2011-02-24 Includes\Malware.sbi (*)
2011-03-16 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2011-03-15 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2009-01-13 Includes\Security.sbi (*)
2011-03-08 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2011-02-24 Includes\Spyware.sbi (*)
2011-03-15 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2010-12-28 Includes\Trojans.sbi (*)
2011-03-15 Includes\TrojansC-02.sbi (*)
2011-03-03 Includes\TrojansC-03.sbi (*)
2011-03-08 Includes\TrojansC-04.sbi (*)
2011-03-08 Includes\TrojansC-05.sbi (*)
2011-03-08 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll

Blottedisk
2011-03-22, 17:04
Hi,


Before we continue let me ask you: is this a company computer? Please have a look at the following thread and see if this applies:


http://forums.spybot.info/showpost.php?p=25712&postcount=5

ian.wheeler
2011-03-22, 17:39
Hi - it is my personal computer (laptop) but very occasionally I use Photoshop for my work (and I needed to ensure those files were safe due to the size of them). I hope I have not infringed on the forum rules, and if I have I am sorry.

Blottedisk
2011-03-22, 20:51
Hi,

It's ok then.


So you could remove this infection in safe mode with Spybot. Anyway, please continue with my last set of instructions (starting by aswMBR).

Blottedisk
2011-03-26, 06:00
Hi ian.wheeler,


Are you still with us?

Blottedisk
2011-03-29, 15:59
Due to the lack of feedback, this Topic is closed. If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter. Everyone else please read the guidelines to request assistance (http://forums.spybot.info/showthread.php?t=288 ) and begin a New Topic.