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Bandit16
2011-03-31, 01:00
Hi,

Spybot found Click.Giftloader yesterday while scanning. I have tried to remove it and, once "removed", Spybot finds the malware again after restarting the computer. I have read a few threads on this issue and how this type of malware may be a TDSS rootkit? I've also read that removing this type of infection is computer-specific. Unfortunately, I am unable to download ANYTHING (a message pops up saying that my internet settings are not allowing it to download) so I cannot download the DDS or pretty much anything else. I am NOT computer savvy but I haven't tried removing the infection using anything but Spybot. Please help!

Kate

Bandit16
2011-03-31, 01:06
I am running IE 8 and as far as I know, there are no updated anti-virus software programs on this computer.

Blade81
2011-03-31, 18:34
Hi,

Please try to download DDS using other system if available.

Blade81
2011-04-06, 17:10
Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.