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View Full Version : .clickgiftload and other issues



Rmarsden
2011-04-01, 04:02
I have never used a forum like this, so forgive me if I miss any steps.

1 - I have .clickgiftload malware and spybot detects, but cannot remove it.
2 - I had malware antivirus as well and used malwarebytes to remove it.
3 - I ran malwarebytes in safe mode after using rkill.
4 - Despite all efforts .clickgiftload returns and my computer's behavior includes browser hijacking and slowing performance.
5 - I ran Erunt
6 - I ran Spybot (log below)
7 - I disabled Tea-Timer

MY OS IS WINDOWS XP

DDS
.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Richard at 17:18:46.81 on Thu 03/31/2011
Internet Explorer: 7.0.5730.11 BrowserJavaVersion: 1.6.0_23
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.3071.2364 [GMT -7:00]
.
.
============== Running Processes ===============
.
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinService.exe
C:\WINDOWS\System32\svchost.exe -k itlsvc
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\IOGEAR Auto Printer Sharing Switch\AutoPrt.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinRouterMonitor.exe
C:\Program Files\DivX\DivX Update\DivXUpdate.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Steam\Steam.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files\Belkin\Router Setup and Monitor\BelkinSetup.exe
C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\WINDOWS\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\notepad.exe
C:\Documents and Settings\Richard\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uSearch Page = hxxp://www.google.com
uWindow Title = Windows Internet Explorer provided by Yahoo!
uSearchMigratedDefaultURL = hxxp://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
uSearch Bar = hxxp://www.google.com/ie
mDefault_Page_URL = hxxp://www.yahoo.com
mStart Page = hxxp://www.yahoo.com
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = hxxp://www.google.com/ie
uURLSearchHooks: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} -
uURLSearchHooks: FreeSoundRecorder Toolbar: {32b29df0-2237-4370-9a29-37cebb730e9b} - c:\program files\freesoundrecorder\prxtbFre2.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: FreeSoundRecorder Toolbar: {32b29df0-2237-4370-9a29-37cebb730e9b} - c:\program files\freesoundrecorder\prxtbFre2.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.6.6209.1142\swg.dll
BHO: MSN Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: MSN Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0988.2\msneshellx.dll
TB: FreeSoundRecorder Toolbar: {32b29df0-2237-4370-9a29-37cebb730e9b} - c:\program files\freesoundrecorder\prxtbFre2.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [EPSON Stylus C120 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticca.exe /fu "c:\docume~1\richard\locals~1\temp\E_S23.tmp" /EF "HKCU"
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
uRun: [igndlm.exe] c:\program files\download manager\DLM.exe /windowsstart /startifwork
uRun: [Steam] "c:\program files\steam\Steam.exe" -silent
mRun: [hpbdfawep] c:\program files\hp\dfawep\bin\hpbdfawep.exe 1
mRun: [AP Sharing Switch] c:\program files\iogear auto printer sharing switch\AutoPrt.exe
mRun: [StartCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun
mRun: [InstaLAN] "c:\program files\belkin\router setup and monitor\BelkinRouterMonitor.exe" startup
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [SoundMan] SOUNDMAN.EXE
StartupFolder: c:\docume~1\richard\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
StartupFolder: c:\docume~1\richard\startm~1\programs\startup\impuls~1.lnk - c:\program files\stardock\impulse\now\ImpulseNow.exe
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_D183CA64F05FDD98.dll/cmsidewiki.html
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\jp2iexp.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~2\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: ameritrade.com
Trusted Zone: ameritrade.com\wwws
Trusted Zone: tdameritrade.com
DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://fpdownload.macromedia.com/get/shockwave/cabs/director/sw.cab
DPF: {39B0684F-D7BF-4743-B050-FDC3F48F7E3B} - hxxp://www.fileplanet.com/fpdlmgr/cabs/FPDC_2.3.10.115.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Notify: AtiExtEvent - Ati2evxx.dll
Notify: itlnfw32 - itlnfw32.dll
Notify: itlntfy - itlnfw32.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\richard\applic~1\mozilla\firefox\profiles\u0zx3h78.default\
FF - prefs.js: browser.search.defaulturl - hxxp://www.google.com/search?lr=&ie=UTF-8&oe=UTF-8&q=
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - component: c:\documents and settings\richard\application data\mozilla\firefox\profiles\u0zx3h78.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\frozen.dll
FF - component: c:\documents and settings\richard\application data\mozilla\firefox\profiles\u0zx3h78.default\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}\components\googletoolbar-ff3.dll
FF - component: c:\documents and settings\richard\application data\mozilla\firefox\profiles\u0zx3h78.default\extensions\{32b29df0-2237-4370-9a29-37cebb730e9b}\components\RadioWMPCoreGecko19.dll
FF - component: c:\documents and settings\richard\application data\mozilla\firefox\profiles\u0zx3h78.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\download manager\npfpdlm.dll
FF - plugin: c:\program files\google\google updater\2.4.1536.6592\npCIDetect13.dll
FF - plugin: c:\program files\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - c:\program files\mozilla firefox\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0014-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0017-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0022-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - %profile%\extensions\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
FF - Ext: FreeSoundRecorder Community Toolbar: {32b29df0-2237-4370-9a29-37cebb730e9b} - %profile%\extensions\{32b29df0-2237-4370-9a29-37cebb730e9b}
FF - Ext: Conduit Engine : engine@conduit.com - %profile%\extensions\engine@conduit.com
FF - Ext: Google Toolbar for Firefox: {3112ca9c-de6d-4884-a869-9855de68056c} - c:\documents and settings\all users\application data\google\toolbar for firefox\{3112ca9c-de6d-4884-a869-9855de68056c}
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: XULRunner: {7AA397EF-72F7-4FC1-B4D3-C81DC566F052} - c:\documents and settings\richard\local settings\application data\{7AA397EF-72F7-4FC1-B4D3-C81DC566F052}
.
============= SERVICES / DRIVERS ===============
.
R1 BIOS;BIOS;c:\windows\system32\drivers\BIOS.sys [2006-10-9 13696]
R1 BS_I2cIo;BS_I2cIo;c:\windows\system32\drivers\BS_I2cIo.sys [2010-3-15 17024]
R2 itlperf;Intel CPU;c:\windows\system32\svchost.exe -k itlsvc [2004-8-4 14336]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2010-1-29 135664]
S3 BS_Flash;BS_Flash;c:\program files\tseries bios update\award\BS_Flash.sys [2010-3-15 3604]
S3 DAUpdaterSvc;Dragon Age: Origins - Content Updater;c:\program files\dragon age\bin_ship\daupdatersvc.service.exe [2009-11-9 25832]
.
=============== Created Last 30 ================
.
2011-04-01 00:11:01 -------- d-----w- C:\Firefox Downloads
2011-03-31 03:29:16 -------- d-----w- c:\docume~1\richard\applic~1\Malwarebytes
2011-03-31 03:29:12 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-03-31 03:29:12 -------- d-----w- c:\docume~1\alluse~1\applic~1\Malwarebytes
2011-03-31 03:29:09 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-03-31 03:29:09 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-03-31 03:14:09 34816 ----a-w- c:\windows\system32\itlnfw32.dll
2011-03-31 03:14:09 215552 ----a-w- c:\windows\system32\itlpfw32.dll
2011-03-31 00:02:02 -------- d-----w- c:\docume~1\richard\locals~1\applic~1\{7AA397EF-72F7-4FC1-B4D3-C81DC566F052}
2011-03-31 00:00:11 -------- d-----w- c:\docume~1\richard\applic~1\9C0E8EC3E04CC3B205DB2182B19636CB
2011-03-15 01:02:27 25048 ----a-w- c:\program files\mozilla firefox\components\browserdirprovider.dll
2011-03-15 01:02:27 140248 ----a-w- c:\program files\mozilla firefox\components\brwsrcmp.dll
2011-03-12 19:28:40 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-03-12 19:28:40 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-03-11 06:19:35 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
2011-01-07 14:09:02 290048 ----a-w- c:\windows\system32\atmfd.dll
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: WDC_WD3200JD-22KLB0 rev.08.05J08 -> Harddisk0\DR0 -> \Device\Ide\IdePort1 P1T0L0-e
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll >>UNKNOWN [0x8AD8C439]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8ad927d0]; MOV EAX, [0x8ad9284c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\Harddisk0\DR0[0x8AD9FAB8]
3 CLASSPNP[0xBA0E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> \Device\00000060[0x8ADFF9E8]
5 ACPI[0xB9F7F620] -> ntkrnlpa!IofCallDriver[0x804EF1A6] -> [0x8ADFE940]
\Driver\atapi[0x8AD9DF38] -> IRP_MJ_CREATE -> 0x8AD8C439
kernel: MBR read successfully
_asm { XOR AX, AX; MOV SS, AX; MOV SP, 0x7c00; STI ; PUSH AX; POP ES; PUSH AX; POP DS; CLD ; MOV SI, 0x7c1b; MOV DI, 0x61b; PUSH AX; PUSH DI; MOV CX, 0x1e5; REP MOVSB ; RETF ; MOV BP, 0x7be; MOV CL, 0x4; CMP [BP+0x0], CH; JL 0x2e; JNZ 0x3a; }
detected disk devices:
\Device\Ide\IdeDeviceP1T0L0-e -> \??\IDE#DiskWDC_WD3200JD-22KLB0_____________________08.05J08#5&20b92863&0&0.0.0#{53f56307-b6bf-11d0-94f2-00a0c91efb8b} device not found
detected hooks:
\Driver\atapi DriverStartIo -> 0x8AD8C27F
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 17:20:35.81 ===============

Spybot Log
Click.GiftLoad: [SBI $89783858] User settings (Registry value, fixed)
HKEY_USERS\.DEFAULT\Software\Microsoft\Internet Explorer\Main\featurecontrol\FEATURE_BROWSER_EMULATION\svchost.exe


--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---

2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2006-11-13 unins000.exe (51.41.0.0)
2009-04-19 unins001.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2011-03-18 Includes\Adware.sbi (*)
2011-03-22 Includes\AdwareC.sbi (*)
2010-08-13 Includes\Cookies.sbi (*)
2010-12-14 Includes\Dialer.sbi (*)
2011-03-08 Includes\DialerC.sbi (*)
2011-02-24 Includes\HeavyDuty.sbi (*)
2011-03-29 Includes\Hijackers.sbi (*)
2011-03-29 Includes\HijackersC.sbi (*)
2010-09-15 Includes\iPhone.sbi (*)
2010-12-14 Includes\Keyloggers.sbi (*)
2011-03-08 Includes\KeyloggersC.sbi (*)
2004-11-29 Includes\LSP.sbi (*)
2011-03-29 Includes\Malware.sbi (*)
2011-03-29 Includes\MalwareC.sbi (*)
2011-02-24 Includes\PUPS.sbi (*)
2011-03-15 Includes\PUPSC.sbi (*)
2010-01-25 Includes\Revision.sbi (*)
2009-01-13 Includes\Security.sbi (*)
2011-03-08 Includes\SecurityC.sbi (*)
2008-06-03 Includes\Spybots.sbi (*)
2008-06-03 Includes\SpybotsC.sbi (*)
2011-02-24 Includes\Spyware.sbi (*)
2011-03-15 Includes\SpywareC.sbi (*)
2010-03-08 Includes\Tracks.uti
2010-12-28 Includes\Trojans.sbi (*)
2011-03-25 Includes\TrojansC-02.sbi (*)
2011-03-29 Includes\TrojansC-03.sbi (*)
2011-03-08 Includes\TrojansC-04.sbi (*)
2011-03-29 Includes\TrojansC-05.sbi (*)
2011-03-08 Includes\TrojansC.sbi (*)
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-06-06 Plugins\TCPIPAddress.dll

shelf life
2011-04-03, 01:50
hi,

You have a rootkit on your machine. Rootkits hide malicious files and components from traditional antivirus/antimalware software. They bury themselves deep in the operating system. Special software is needed to detect and remove them. Even if symptoms are gone and logs are clean its still not a 100% guarantee that your machine is clean once a rootkit has been detected and removed. You should consider a complete reformat/reinstall of Windows as an option.

The best source for information on how to do this would be the computer manufacturers website.

To manually clean up the machine with current utilities proceed as follows:

Please download TDSS Killer.exe (http://support.kaspersky.com/downloads/utils/tdsskiller.exe) and save it to your desktop
Double click to launch the utility. After it initializes click the start scan button.

Once the scan completes you can click the continue button.

"The utility will automatically select an action (Cure or Delete) for known malcious objects. A suspicious object will be skipped by default."

"After clicking Next, the utility applies selected actions and outputs the result."

"A reboot might require after disinfection."

A report will be found in your Root drive Local Disk (C) as TDSSKiller.2.4.2.1_09.08.2010_17.32.21_log.txt (name, version, date, time)
Please post the log report

Next you can get combofix. It requires that you read a guide first. Read through the guide and apply the directions on your own machine.
Guide to using Combofix (http://www.bleepingcomputer.com/combofix/how-to-use-combofix)

Please post the tdsskiller and combofix log in your reply

Rmarsden
2011-04-03, 02:16
Hello, Shelflife

Before I begin with the cleaning process, you indicate that the Soviet Method (Reformat hardrive, reinstall windows) may be the better option because even if I follow the helpful instructions you gave, my computer may still be infected?

Am I understanding correctly?

shelf life
2011-04-03, 04:18
computer may still be infectedYes its possible, the reformat reinstall is a option for you to consider. Current utilities are good at cleaning up rootkits but there is always that chance.

Rmarsden
2011-04-03, 04:34
I'll be safe and reformat. Thanks for your time!

shelf life
2011-04-03, 14:46
ok your welcome. good luck.