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lele890
2011-04-09, 03:50
Yesterday, I went on a site accidentally that looked like a fake anti-virus. After, Avira detected malware,TR/Crypt.XPACK.Gen2 Trojan. I tried to remove it, but it did not work. Today, I turned on my computer and Avira cannot be started. Please help!

My DDS Log: .
DDS (Ver_11-03-05.01) - NTFSx86
Run by Lee ^^ ~ !! at 20:37:45.65 on 08/04/2011
Internet Explorer: 8.0.6001.17184
Microsoft Windows XP Professional 5.1.2600.2.950.886.1033.18.1015.496 [GMT -4:00]
.
AV: AntiVir Desktop *Disabled/Outdated* {AD166499-45F9-482A-A743-FDD3350758C7}
.
============== Running Processes ===============
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C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\SPEEDB~1\VideoAcceleratorService.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Free Desktop Clock\DesktopClock.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\3web\3web.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Lee ^^ ~ !!\Desktop\dds.scr
C:\WINDOWS\system32\conime.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com
uSearch Bar = hxxp://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html
uStart Page = about:blank
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uInternet Settings,ProxyOverride = *.local
mWinlogon: SfcDisable=-99 (0xffffff9d)
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - c:\progra~1\micros~1\office12\GRA8E1~1.DLL
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: : {933e7167-f302-48c8-a4e9-19c4d4c15b3b} - c:\progra~1\3web\AFE.dll
EB: Groove Folder Synchronization: {2a541ae1-5bf6-4665-a8a3-cfa9672e4291} - c:\progra~1\micros~1\office12\GRA8E1~1.DLL
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [EPSON Stylus CX7400 Series] c:\windows\system32\spool\drivers\w32x86\3\e_faticda.exe /fu "c:\windows\temp\E_SC6.tmp" /EF "HKCU"
uRun: [SkinClock] c:\program files\free desktop clock\DesktopClock.exe
mRun: [Cmaudio] RunDll32 cmicnfg.cpl,CMICtrlWnd
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\point32.exe"
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [GrooveMonitor] "c:\program files\microsoft office\office12\GrooveMonitor.exe"
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [avgnt] "c:\program files\avira\antivir desktop\avgnt.exe" /min
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
IE: E&xport to Microsoft Excel - c:\progra~1\micros~1\office12\EXCEL.EXE/3000
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~1\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~1\office12\REFIEBAR.DLL
LSP: c:\program files\speedbit video accelerator\SBLSP.dll
Trusted Zone: adobe.com\kb2
DPF: {556DDE35-E955-11D0-A707-000000521957} - hxxp://www.xblock.com/download/xclean_micro.exe
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
TCP: {F7F22C5E-D5CE-4C5C-AFFD-770308D09B72} = 206.80.254.4 206.80.254.68
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - c:\progra~1\micros~1\office12\GR99D3~1.DLL
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - c:\progra~1\micros~1\office12\GRA8E1~1.DLL
.
================= FIREFOX ===================
.
FF - ProfilePath -
.
============= SERVICES / DRIVERS ===============
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R1 avgio;avgio;c:\program files\avira\antivir desktop\avgio.sys [2010-11-25 11608]
R2 AntiVirSchedulerService;Avira AntiVir Scheduler;c:\program files\avira\antivir desktop\sched.exe [2010-11-25 135336]
R2 avgntflt;avgntflt;c:\windows\system32\drivers\avgntflt.sys [2010-11-25 61960]
R2 VideoAcceleratorService;VideoAcceleratorService;c:\progra~1\speedb~1\videoacceleratorservice.exe -start -scm --> c:\progra~1\speedb~1\VideoAcceleratorService.exe -start -scm [?]
S2 AntiVirService;Avira AntiVir Guard;c:\program files\avira\antivir desktop\avguard.exe [2010-11-25 269480]
.
=============== Created Last 30 ================
.
2011-04-09 00:23:19 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-09 00:23:19 -------- d-----w- c:\windows\system32\wbem\Repository
2011-03-12 17:28:40 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-03-12 17:28:40 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
.
==================== Find3M ====================
.
2011-01-22 05:29:02 172032 ----a-w- c:\windows\system32\AniGIF.ocx
2004-03-11 18:27:22 40960 ----a-w- c:\program files\Uninstall_CDS.exe
.
============= FINISH: 20:38:35.06 ===============

km2357
2011-04-12, 21:36
Hello and welcome to Safer Networking.

My name is km2357 and I will be helping you to remove any infection(s) that you may have.

I will be giving you a series of instructions that need to be followed in the order in which I give them to you.

If for any reason you do not understand an instruction or are just unsure then please do not guess, simply post back with your questions/concerns and we will go through it again.

Please do not start another thread or topic, I will assist you at this thread until we solve your problems.

Lastly the fix may take several attempts and my replies may take some time but I will stick with it if you do the same.

Sorry for the delay in replying, the forum is very busy. If you still need help, please do the following:


Step # 1 Download and run DDS

Download DDS and save it to your desktop from here (http://download.bleepingcomputer.com/sUBs/dds.scr) or here (http://www.infospyware.net/sUBs/dds) or here (http://download.bleepingcomputer.com/sUBs/dds.com)
Disable any script blocker, and then double click dds.scr to run the tool.
When done, DDS will open two (2) logs:
DDS.txt
Attach.txt

Save both reports to your desktop. Post them back to your topic.



Step # 2: Download and Run Gmer

Please download gmer.zip (http://www.gmer.net/gmer.zip) from Gmer and save it to your desktop.

***Please close any open programs ***

Double-click gmer.exe. The program will begin to run.

**Caution**
These types of scans can produce false positives. Do NOT take any action on any "<--- ROOTKIT" entries unless advised by a trained Security Analyst

If possible rootkit activity is found, you will be asked if you would like to perform a full scan. Click No.

If you do not receive notice about possible rootkit activity remain on the Rootkit/Malware tab & make sure that the 'Sections' button is ticked and the 'Show All' button is unticked. Click the Scan button and let the program do its work. GMER will produce a log.

Once the scan is complete, you may receive another notice about rootkit activity.
Click OK.

GMER will produce a log. Click on the Save button, and save the log as gmer.txt somewhere you can easily find it, such as your desktop.

DO NOT touch the PC at ALL for Whatever reason/s until it has 100% completed its scan, or attempted scan in case of some error etc !

Please post the results from the GMER scan in your reply.


In your next post/reply, I need to see the following:

1. The two DDS Logs (DDS and Attach.txt)
2. The GMER Log

Use multiple posts if you can't fit everything into one post

km2357
2011-04-15, 21:06
lele890? Do you still need help?

km2357
2011-04-18, 21:48
This topic has been archived due to inactivity.

If it has been three days or more since your last post, and the helper assisting you
posted a response to that post to which you did not reply, your topic will not be
reopened. At that point, if you still require help, please start a new topic and include
a new DDS log with a link to your previous thread. Please do not add any logs that
might have been requested in the closed topic, you would be starting fresh.

Applies only to the original poster, anyone else with similar problems please start a new
topic.