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hoquiam72
2011-04-11, 19:20
I need help removing some Malware. My virus scan software detects it but does not remove it.

The malware is:

Java.Trojan.Exploit.Byterify.1
Trojan-Downloader:Java/Agent.DIVS
Java.Exploit.Smid.A

Here is my DDS

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Tricia Thiessen at 8:15:45.89 on Mon 04/11/2011
Internet Explorer: 8.0.6001.18702
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.2038.1336 [GMT -7:00]
.
AV: Charter Security Suite 9.01 *Enabled/Updated* {E7512ED5-4245-4B4D-AF3A-382D3F313F15}
FW: Charter Security Suite 9.01 *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
svchost.exe
C:\WINDOWS\System32\WLTRYSVC.EXE
C:\WINDOWS\System32\bcmwltry.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsgk32st.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSMA32.EXE
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\FSGK32.EXE
C:\Program Files\Charter High-Speed Security Suite\Common\FSHDLL32.EXE
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\OEM02Mon.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Dell\Dell Webcam Manager\DellWMgr.exe
C:\WINDOWS\system32\WLTRAY.exe
C:\WINDOWS\stsystra.exe
C:\WINDOWS\system32\KADxMain.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\RoxWatchTray9.exe
C:\Program Files\Roxio\Drag-to-Disc\DrgToDsc.exe
C:\Program Files\Charter High-Speed Security Suite\Common\FSM32.EXE
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fssm32.exe
C:\Program Files\Charter High-Speed Security Suite\FWES\Program\fsdfwd.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Common Files\Roxio Shared\9.0\SharedCOM\CPSHelpRunner.exe
C:\Program Files\Charter High-Speed Security Suite\Anti-Virus\fsav32.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Tricia Thiessen\Local Settings\Temporary Internet Files\Content.IE5\4MPYOZRH\dds[1].scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.lds.org/
uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk&channel=us&ibd=1071226
uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk/en/side.html?channel=us
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelper.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\googletoolbar2.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\2.0.301.7164\swg.dll
BHO: Browsing Protection Class: {c6867eb7-8350-4856-877f-93cf8ae3dc9c} - c:\program files\charter high-speed security suite\nrs\iescript\baselitmus.dll
BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\dell\bae\BAE.dll
TB: &Google: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\googletoolbar2.dll
TB: Browsing Protection Toolbar: {265eee8e-3228-44d3-aea5-f7fdf5860049} - c:\program files\charter high-speed security suite\nrs\iescript\baselitmus.dll
TB: eGames Toolbar: {4e7bd74f-2b8d-469e-85b2-bc27fe9aae2e} -
TB: {5BED3930-2E9E-76D8-BACC-80DF2188D455} - No File
TB: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - No File
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [OEM02Mon.exe] c:\windows\OEM02Mon.exe
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [DELL Webcam Manager] "c:\program files\dell\dell webcam manager\DellWMgr.exe" /s
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SigmatelSysTrayApp] stsystra.exe
mRun: [KADxMain] c:\windows\system32\KADxMain.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [RoxWatchTray] "c:\program files\common files\roxio shared\9.0\sharedcom\RoxWatchTray9.exe"
mRun: [RoxioDragToDisc] "c:\program files\roxio\drag-to-disc\DrgToDsc.exe"
mRun: [F-Secure Manager] "c:\program files\charter high-speed security suite\common\FSM32.EXE" /splash
mRun: [F-Secure TNB] "c:\program files\charter high-speed security suite\fsgui\TNBUtil.exe" /CHECKALL /WAITFORSW
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpqSRMon] c:\program files\hp\digital imaging\bin\hpqSRMon.exe
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [CanonMyPrinter] c:\program files\canon\myprinter\BJMyPrt.exe /logon
mRun: [CanonSolutionMenu] c:\program files\canon\solutionmenu\CNSLMAIN.exe /logon
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
IE: E&xport to Microsoft Excel - c:\progra~1\mi1933~1\office11\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBC} - c:\program files\java\jre1.5.0_06\bin\ssv.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\mi1933~1\office11\REFIEBAR.DLL
LSP: c:\program files\charter high-speed security suite\fsps\program\FSLSP.DLL
DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://fpdownload.macromedia.com/pub/shockwave/cabs/director/sw.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1199149323296
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {9C23D886-43CB-43DE-B2DB-112A68D7E10A} - hxxp://lads.myspace.com/upload/MySpaceUploader2.cab
DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} - hxxp://3dlifeplayer.dl.3dvia.com/player/install/3DVIA_player_installer.exe
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R0 fsbts;fsbts;c:\windows\system32\drivers\fsbts.sys [2009-1-13 42664]
R0 FSFW;F-Secure Firewall Driver;c:\windows\system32\drivers\fsdfw.sys [2007-12-31 82120]
R1 F-Secure HIPS;F-Secure HIPS Driver;c:\program files\charter high-speed security suite\hips\drivers\fshs.sys [2009-1-13 68064]
R2 F-Secure Gatekeeper Handler Starter;FSGKHS;c:\program files\charter high-speed security suite\anti-virus\fsgk32st.exe [2007-12-31 215648]
R3 F-Secure Gatekeeper;F-Secure Gatekeeper;c:\program files\charter high-speed security suite\anti-virus\minifilter\fsgk.sys [2007-12-31 130728]
R3 FSORSPClient;F-Secure ORSP Client;c:\program files\charter high-speed security suite\orsp client\fsorsp.exe [2009-1-13 63992]
S4 F-Secure Filter;F-Secure File System Filter;c:\program files\charter high-speed security suite\anti-virus\win2k\fsfilter.sys [2007-12-31 39776]
S4 F-Secure Recognizer;F-Secure File System Recognizer;c:\program files\charter high-speed security suite\anti-virus\win2k\fsrec.sys [2007-12-31 25184]
.
=============== Created Last 30 ================
.
2011-04-02 02:18:46 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-02 02:18:46 -------- d-----w- c:\windows\system32\wbem\Repository
2011-03-13 22:10:15 398760 ----a-r- c:\windows\system32\cpnprt2.cid
.
==================== Find3M ====================
.
2011-02-09 13:53:52 270848 ----a-w- c:\windows\system32\sbe.dll
2011-02-09 13:53:52 186880 ----a-w- c:\windows\system32\encdec.dll
2011-02-02 07:58:35 2067456 ----a-w- c:\windows\system32\mstscax.dll
2011-01-27 11:57:06 677888 ----a-w- c:\windows\system32\mstsc.exe
2011-01-21 14:44:37 439296 ----a-w- c:\windows\system32\shimgvw.dll
.
============= FINISH: 8:17:10.35 ===============

Thank you.

Blade81
2011-04-14, 18:27
Hi,

Please post attach.txt contents too. Does your antivirus program show locations of those bad items?

Blade81
2011-04-20, 08:38
Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.