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View Full Version : Please help! Click.giftload keeps coming up in Spybot search!



rdd1977
2011-04-24, 05:18
I cannot remove the click.giftload trojan from Spybot. Here's my DDS file as requested along with the attach.txt zipped to this post.

I look forward to your reply ASAP on this matter.

Thank you.

.
DDS (Ver_11-03-05.01) - NTFSx86
Run by Rich & Kel at 3:09:48.62 on 24/04/2011
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_20
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.1023.321 [GMT 1:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Intel\Wireless\Bin\WLKeeper.exe
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_S4I0F2.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\Program Files\EPSON\Creativity Suite\Event Manager\EEventManager.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Replay Media Catcher\FLVSrvc.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Apoint\Apntex.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
C:\Documents and Settings\Rich & Kel\Desktop\dds.scr
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.co.uk/
uDefault_Page_URL = hxxp://www.dell.co.uk/myway
uSearch Bar = hxxp://mysearch.myway.com/jsp/dellsidebar.jsp?p=DK
uInternet Connection Wizard,ShellNext = hxxp://www.dell.co.uk/myway
uInternet Settings,ProxyServer = http=127.0.0.1:9090
uInternet Settings,ProxyOverride = *.local;<local>
uSearchURL,(Default) = hxxp://uk.search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: McAfee Phishing Filter: {27b4851a-3207-45a2-b947-be8afe6163ab} - c:\progra~1\mcafee\msk\mskapbho.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\program files\real\realplayer\rpbrowserrecordplugin.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: DriveLetterAccess: {5ca3d70e-1895-11cf-8e15-001234567890} - c:\windows\system32\dla\tfswshx.dll
BHO: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - No File
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101108205311.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: {C55BBCD6-41AD-48AD-9953-3609C48EACC7} - No File
EB: Real.com: {fe54fa40-d68c-11d2-98fa-00c0f0318afe} - c:\windows\system32\Shdocvw.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [googletalk] "c:\program files\google\google talk\googletalk.exe" /autostart
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [Tunebite] c:\program files\rapidsolution\tunebite\Tunebite.exe -tray
uRun: [updateMgr] c:\program files\adobe\acrobat 7.0\reader\AdobeUpdateManager.exe AcRdB7_1_0
uRun: [Google Update] "c:\documents and settings\rich & kel\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [ATIPTA] "c:\program files\ati technologies\ati control panel\atiptaxx.exe"
mRun: [<NO NAME>]
mRun: [IntelWireless] c:\program files\intel\wireless\bin\ifrmewrk.exe /tf Intel PROSet/Wireless
mRun: [Dell QuickSet] c:\program files\dell\quickset\quickset.exe
mRun: [Apoint] c:\program files\apoint\Apoint.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [AOL Spyware Protection] "c:\progra~1\common~1\aol\aolspy~1\AOLSP Scheduler.exe"
mRun: [DMXLauncher] c:\program files\dell\media experience\DMXLauncher.exe
mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
mRun: [EPSON Stylus Photo R300 Series] c:\windows\system32\spool\drivers\w32x86\3\E_S4I0F2.EXE /P30 "EPSON Stylus Photo R300 Series" /O6 "USB001" /M "Stylus Photo R300"
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [Adobe Photo Downloader] "c:\program files\adobe\photoshop album starter edition\3.0\apps\apdproxy.exe"
mRun: [EEventManager] c:\program files\epson\creativity suite\event manager\EEventManager.exe
mRun: [googletalk] c:\program files\google\google talk\googletalk.exe /autostart
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [TkBellExe] "c:\program files\common files\real\update_ob\realsched.exe" -osboot
mRun: [sysftray2] c:\windows\bolivar25.exe
mRun: [LogitechCommunicationsManager] "c:\program files\common files\logishrd\lcommgr\Communications_Helper.exe"
mRun: [LogitechQuickCamRibbon] "c:\program files\logitech\quickcam\Quickcam.exe" /hide
mRun: [Ask and Record FLV Service] "c:\program files\replay media catcher\FLVSrvc.exe" /run
mRun: [replay_telecorder_skype] c:\program files\replay telecorder for skype\replay_telecorder_skype.exe /start_context sys_auto
mRun: [SunJavaUpdateSched] "c:\program files\java\jre1.5.0_12\bin\jusched.exe"
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\aol90t~1.lnk - c:\program files\aol 9.0\aoltray.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\micros~1.lnk - c:\program files\microsoft office\office\OSA9.EXE
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1229625419203
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/ultrashim.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: AtiExtEvent - Ati2evxx.dll
Notify: IntelWireless - c:\program files\intel\wireless\bin\LgNotify.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {582610B8-E496-4813-993C-4B027173FE38} - c:\program files\pixiepack codec pack\InstallerHelper.exe
Hosts: 127.0.0.1 www.spywareinfo.com (http://www.spywareinfo.com)
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\docume~1\rich&k~1\applic~1\mozilla\firefox\profiles\anxkv7g0.default\
FF - prefs.js: browser.search.selectedEngine - Google
FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/
FF - prefs.js: network.proxy.http - 127.0.0.1
FF - prefs.js: network.proxy.http_port - 9090
FF - prefs.js: network.proxy.type - 4
FF - component: c:\program files\mcafee\siteadvisor\components\McFFPlg.dll
FF - plugin: c:\documents and settings\rich & kel\application data\mozilla\plugins\npgoogletalk.dll
FF - plugin: c:\documents and settings\rich & kel\application data\mozilla\plugins\npgtpo3dautoplugin.dll
FF - plugin: c:\documents and settings\rich & kel\local settings\application data\google\update\1.2.183.39\npGoogleOneClick8.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\viewpoint\viewpoint experience technology\npViewpoint.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0015-0000-0012-ABCDEFFEDCBA}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}
FF - Ext: Java Quick Starter: http://forums.spybot.info/misc.php?do=email_dev&email=anFzQHN1bi5jb20= - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: McAfee SiteAdvisor: {B7082FAA-CB62-4872-9106-E42DD88EDE45} - c:\program files\mcafee\SiteAdvisor
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: British English Dictionary: http://forums.spybot.info/misc.php?do=email_dev&email=ZW4tR0JAZGljdGlvbmFyaWVzLmFkZG9ucy5tb3ppbGxhLm9yZw== - %profile%\extensions\en-GB@dictionaries.addons.mozilla.org
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
---- FIREFOX POLICIES ----
FF - user.js: dom.disable_open_during_load - false // Popupblocker control handled by McAfee Privacy Service
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-8-26 386840]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-8-26 84072]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\mcafee\siteadvisor\McSACore.exe [2008-9-28 210216]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-26 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-26 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-8-26 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-8-26 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-8-26 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-8-26 141792]
R3 appliandMP;appliandMP;c:\windows\system32\drivers\appliand.sys [2010-6-24 28256]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-8-26 55840]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-8-26 152960]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-8-26 52104]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-8-26 313288]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-8-26 88544]
S2 0170031303609138mcinstcleanup;McAfee Application Installer Cleanup (0170031303609138);c:\windows\temp\017003~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service --> c:\windows\temp\017003~1.exe c:\progra~1\common~1\mcafee\instal~1\cleanup.ini -cleanup -nolog -service [?]
S2 Application Layer Gateway Service (ALG) ;Application Layer Gateway Service (ALG) ;c:\program files\tinyproxy\tinyproxy.exe --> c:\program files\tinyproxy\tinyproxy.exe [?]
S3 appliand;Applian Network Service;c:\windows\system32\drivers\appliand.sys [2010-6-24 28256]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-8-26 88544]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-8-26 84264]
S3 s115mgmt;Sony Ericsson Device 115 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s115mgmt.sys [2007-4-23 100488]
S3 s115obex;Sony Ericsson Device 115 USB WMC OBEX Interface;c:\windows\system32\drivers\s115obex.sys [2007-4-23 98568]
.
=============== Created Last 30 ================
.
2011-04-24 01:12:52 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-04-24 01:12:52 -------- d-----w- c:\windows\system32\wbem\Repository
2011-04-14 02:39:02 103864 ----a-w- c:\program files\mozilla firefox\plugins\nppdf32.dll
2011-04-14 02:39:02 103864 ----a-w- c:\program files\internet explorer\plugins\nppdf32.dll
2011-04-05 17:32:25 -------- d-----w- c:\program files\iPod
2011-04-05 17:32:04 -------- d-----w- c:\program files\iTunes
2011-04-05 17:32:04 -------- d-----w- c:\docume~1\alluse~1\applic~1\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-04-05 17:13:03 -------- d-----w- c:\program files\Bonjour
2011-04-03 00:53:01 -------- d-----w- c:\docume~1\rich&k~1\locals~1\applic~1\Jaksta_Technologies_Pty_L
2011-04-03 00:49:21 -------- d-----w- c:\docume~1\rich&k~1\applic~1\Replay Media Catcher 4
2011-04-03 00:49:21 -------- d-----w- c:\docume~1\alluse~1\applic~1\Applian
2011-04-03 00:48:29 -------- d-----w- c:\program files\Applian Technologies
.
==================== Find3M ====================
.
2011-04-14 23:36:13 237568 ----a-w- c:\windows\system32\rmc_rtspdl.dll
2011-04-14 23:36:13 156672 ----a-w- c:\windows\system32\rmc_fixasf.exe
2006-01-22 19:29:39 278528 ----a-w- c:\program files\common files\FDEUnInstaller.exe
.
=================== ROOTKIT ====================
.
Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
Windows 5.1.2600 Disk: ST960822A rev.8.03 -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
.
device: opened successfully
user: MBR read successfully
.
Disk trace:
called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x870CA730]<<
_asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x870d0a10]; MOV EAX, [0x870d0a8c]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
1 ntkrnlpa!IofCallDriver[0x804EE130] -> \Device\Harddisk0\DR0[0x87107AB8]
3 CLASSPNP[0xF759BFD7] -> ntkrnlpa!IofCallDriver[0x804EE130] -> [0x871CE7F0]
\Driver\atapi[0x871D8030] -> IRP_MJ_CREATE -> 0x870CA730
error: Read A device attached to the system is not functioning.
kernel: MBR read successfully
_asm { CLI ; MOV AX, 0x0; MOV SS, AX; MOV SP, 0x7c00; STI ; MOV DS, AX; CLD ; MOV CX, 0x80; MOV SI, SP; MOV DI, 0x600; MOV ES, AX; REP MOVSD ; JMP FAR 0x0:0x62f; }
detected disk devices:
detected hooks:
\Driver\atapi DriverStartIo -> 0x870CA57B
user & kernel MBR OK
Warning: possible TDL3 rootkit infection !
.
============= FINISH: 3:13:44.84 ===============

Can someone look into this ASAP please! I really need to use my laptop for stuff and would like it to be clear of this virus before I do anything! Thank you.

ken545
2011-04-28, 23:07
:snwelcome:


Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.


Your infected with a Rootkit that looks like it infected your Master Boot Record


I am going to have you run TDSSKiller but this rootkit may prevent it from running, if it runs it will clean it and if not we will need to try another method.


What is the brand of your computer ?

Please download TDSSKiller.zip (http://support.kaspersky.com/downloads/utils/tdsskiller.zip)
Extract it to your desktop
Double click TDSSKiller.exe
Press Start Scan

Only if Malicious objects are found then ensure Cure is selected
Then click Continue > Reboot now

Copy and paste the log in your next reply

A copy of the log will be saved automatically to the root of the drive (typically C:\)

ken545
2011-05-03, 13:44
Still with us, still need help ?

ken545
2011-05-06, 15:15
Due to inactivity, this thread will now be closed.

If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new DDS log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.