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View Full Version : Help with TrojansC-04



twilli4040
2011-05-05, 03:07
I downloded spybot s&d and scanned my computer. It showed "Win32.Bancos" as the problem and "TrojansC-04" as the kind. I then click "Fix Problem" and it says its removing these threats but they dont disappear from the screen. I did it twice today with about 3 hours between scans and the same problems show up. Am I not truly getting rid of them? What am I doing wrong?

spybotsandra
2011-05-05, 10:59
Hello,

Which operating system do you have?

Best regards
Sandra
Team Spybot

twilli4040
2011-05-05, 15:09
I am running windows XP. Thanks for the response

spybotsandra
2011-05-05, 15:23
Hello,

Please run a scan in safe mode (http://www.computerhope.com/issues/chsafe.htm).
That should fix it.

Best regards
Sandra
Team Spybot