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kieranmullen
2011-05-11, 19:27
I plan on having hijackthis or malwarebytes logs up shortly. Form a Windows 7 Basic version. Owner of PC asks my why I have not prevented this from happening. As as Basic Home Office PC is there a way to restirct operations of a browser (Internet Explorer) and or Downloading in others and installation of software? Perhaps a guest account? Or do i need a better version of windows?

tashi
2011-05-11, 19:38
Hello kieranmullen,

I plan on having hijackthis or malwarebytes logs up shortly.
Please see the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) FAQ.
"BEFORE You POST"(Please read this Procedure Before Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)


Owner of PC asks my why I have not prevented this from happening.
Is the owner your client?

Best regards.

kieranmullen
2011-05-11, 19:52
Older guy I help out with his computer. Sometimes it is better to not help.
Growing up it was the same way with the stereo... if I touched it I was responsible for the mishaps.


]


Is the owner your client?

Best regards.

tashi
2011-05-11, 20:25
Hi kieranmullen,
Older guy I help out with his computer. Sometimes it is better to not help.
Growing up it was the same way with the stereo... if I touched it I was responsible for the mishaps.

:D:

If you do decide you would like someone to take a look at the system please follow the procedure in "BEFORE You POST" which includes instructions in post #2 on how to provide preliminary DDS logs, used for analysis.

Then start a new topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and a volunteer analyst will advise you when available. :)

During the closing of a finished topic there tips are given on securing a PC.

Cheers.