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alicez
2011-05-12, 01:41
I just downloaded the recent updates and each time I run the SB SD, I keep getting three exceptions. I deleted/fixed them and the next time I run the SB SD, the same three are back again.
What is going on?

Aornum - 2 entries Firefox browser
Spyware info Traffic Z - 2 entries Firefox browser
Net Integration - 2 entries Firefox browser

spybotsandra
2011-05-12, 09:46
Hello,

THat are bookmarks.
Spybot does only detect bookmarks, but does not remove them.
In order to remove a found bookmark please open your browser and edit your bookmarks by deleting the bad one.

Best regards
Sandra
Team Spybot

alicez
2011-05-12, 15:34
Hello,

THat are bookmarks.
Spybot does only detect bookmarks, but does not remove them.
In order to remove a found bookmark please open your browser and edit your bookmarks by deleting the bad one.

Best regards
Sandra
Team Spybot

#1- That's the problem. I cannot find these bookmarks as outlined by Spybot.
#2- How do we remove if I can't find them with the description given by Spybot?
#3- I never saw these 3 exceptions (bookmarks) when I previously ran Spybot and I have been running SpyBot on this notebook for several years! Why are they just showing up now?

spybotsandra
2011-05-12, 16:24
Hello,

Did you check your bookmarks in your browser?
Do you have any other user accounts that might have bookmarked them?

Best regards
Sandra
Team Spybot

alicez
2011-05-18, 21:56
Hello,

Did you check your bookmarks in your browser?
Do you have any other user accounts that might have bookmarked them?

Best regards
Sandra
Team Spybot

How can I possibly find them? I have hundreds of bookmarks in FF! I am the only one who uses this computer.

alicez
2011-05-18, 22:16
Regarding my post above, the same thing happened on my other computer and I had to delete ALL the bookmarks in FF in order to get rid of these 'bookmark' items that SpyBot found.
I don't want to delete all my FF bookmarks on this new Win7 computer also, in order to get rid of these 3 bookmarks (which I cannot find in the bookmarks).

How can I possibly look through 100s of bookmarks to find these 3 bookmarks?
Why does SB alert me to these bookmarks and then give me no way to get rid of them?
This is very frustrating indeed.
Alice