Trojan wiped out start menu and more

[grandmabarbara]

A few days ago I was working on the computer on my usual sites and I got a notification from Spybot TeaTimer about two attempted changes in the registry. I clicked n "Don't Allow". Just after that I got a notification from McAfee that they had eliminated a Trojan from the system. In looking at the log the Trojan was identified as "DNSChanger.cq.q". I guess the actions of Spybot TeaTimer and McAfee didn't happen fast enough to keep from damage being done. My start menu was blank and the majority of the icons on my desktop were gone. All the programs in the start meny showed "blank".

The first thing I thought to do was to do a restore since it appeared to me that the registry or something had been altered. I did the restore and some of the programs on the start menu were back, but very few. Then I noticed that I could not access my email or FB. The pages would come up, but were blank after the logo at the top. So I thought that the previous condition was better so I tried to undo the restore and could no longer find the restore console.

I have also noticed that, on a number of sites, small things are disabled like drop-down menus. I also had to go to another computer to register for this forum as the Image Verification block did not show the image.

I've run Spybot and all flagged issues were removed. I also ran Malwarebytes' Anti-Malware program. I have disabled TeaTimer.

I have done a back up with ERUNT and will post the log. I will also attach the DDS log zip file.

.
DDS (Ver_11-05-19.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Barbara at 15:32:50 on 2011-05-30
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.115 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\PROGRA~1\COMMON~1\McAfee\MSC\McUICnt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Barbara\Local Settings\Temporary Internet Files\Content.IE5\YDUHRPKK\dds[1].scr
C:\WINDOWS\system32\WSCRIPT.exe
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://my.yahoo.com/
uDefault_Page_URL = hxxp://www.msn.com
uWindow Title = Internet Explorer, optimized for Bing and MSN
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/embed/hpsu/survey
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20101103085451.dll
BHO: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn4\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [UpdateFlow.ATT-SST] c:\program files\internet explorer\iexplore.exe file://c:\program files\att-sst\offlineupdate\redirector.htm
uRun: [Fcabulopocitalu] rundll32.exe "c:\windows\AZIRODLF.dll",Startup
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [IPInSightLAN 02] "c:\program files\visual networks\visual ip insight\sbc\IPClient.exe" -l
mRun: [IPInSightMonitor 02] "c:\program files\visual networks\visual ip insight\sbc\IPMon32.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\progra~1\yahoo!\messen~1\YPager.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_15.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: intuit.com\ttlc
Trusted Zone: motive.com\patttbc.att
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} - hxxp://www.auctiva.com/Aurigma/ImageUploader57.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173296982218
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: {4DFC71B2-AB38-4739-985D-FD045AAE0CE4} = 68.94.156.1,68.94.157.1
Filter: text/html - {bb05bbc4-1399-497c-aa97-882b72ebec57} -
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: apurl - c:\windows\apppatch\apurl.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
Hosts: 17.250.248.77 idisk0.mac.com idisk1.mac.com idisk2.mac.com idisk3.mac.com idisk4.mac.com idisk5.mac.com idisk6.mac.com idisk7.mac.com idisk8.mac.com idisk9.mac.com idisk10.mac.com idisk11.mac.com idisk12.mac.com idisk13.mac.com idisk14.mac.com idisk15.mac.com idisk16.mac.com idisk17.mac.com idisk18.mac.com idisk19.mac.com idisk20.mac.com idisk21.mac.com idisk22.mac.com idisk23.mac.com idisk24.mac.com idisk25.mac.com
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-7-26 387480]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-7-26 84200]
R2 McMPFSvc;McAfee Personal Firewall Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-7-26 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-7-26 271480]
R2 McProxy;McAfee Proxy Service;"c:\program files\common files\mcafee\mcsvchost\McSvHost.exe" /McCoreSvc [2010-7-26 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-7-26 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-7-26 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-7-26 141792]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-5-14 24652]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-7-26 56064]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-7-26 153280]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-7-26 52320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-7-26 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2009-11-3 203280]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-7-26 84488]
S3 StumbleUponUpdateService;StumbleUponUpdateService;c:\program files\stumbleupon\StumbleUponUpdateService.exe [2011-4-13 103336]
S3 Wdm1;USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc.sys [2005-4-29 15576]
.
=============== Created Last 30 ================
.
2011-05-29 15:32:10 -------- d-----w- c:\documents and settings\barbara\application data\Malwarebytes
2011-05-29 15:31:51 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 15:31:50 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-29 15:31:45 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-29 15:31:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
2011-04-14 19:01:38 95824 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-14 19:01:38 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 19:01:38 88736 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-04-14 19:01:38 84488 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 19:01:38 84200 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-04-14 19:01:38 56064 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 19:01:38 52320 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-04-14 19:01:38 387480 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 19:01:38 314088 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 19:01:38 153280 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-12 12:16:20 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-03-07 05:33:50 692736 ----a-w- c:\windows\system32\inetcomm.dll
2011-03-04 06:37:06 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-03-03 13:21:11 1857920 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 15:37:41.01 ===============

Ok, for some reason I'm unable to click on the attach icon and attach tne attach.zip file.

I'm not that computer savvy so please bear with me on this. Thanks!

Additional happenings since first post: Last night I kept getting the Internet Script Error boxes and then Windows froze. I rebooted and, all of a sudden after another couple of Script Error boxes, I had access to email and Facebook. There are still problems with the empty start menu and other things like assorted drop down menus at different sites.

Attach.zip now attached.

[Blade81]

Hi,

Run this tool (http://download.bleepingcomputer.com/grinler/unhide.exe) and let me know if that helped with the start menu issue. Post fresh dds logs too.

[grandmabarbara]

I ran the utility and about half of the start menu items came back. Some things like Microsoft Office and my genealogy programs still show blank, but I can work around that if I have to.

Here's the new DDS log:

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Barbara at 11:25:15 on 2011-06-07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.135 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\WINDOWS\system32\ctfmon.exe
svchost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://my.yahoo.com/
uDefault_Page_URL = hxxp://www.msn.com
uWindow Title = Internet Explorer, optimized for Bing and MSN
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/embed/hpsu/survey
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110601181437.dll
BHO: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn4\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [MSMSGS] "c:\program files\messenger\msmsgs.exe" /background
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [UpdateFlow.ATT-SST] c:\program files\internet explorer\iexplore.exe file://c:\program files\att-sst\offlineupdate\redirector.htm
uRun: [Fcabulopocitalu] rundll32.exe "c:\windows\AZIRODLF.dll",Startup
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [IPInSightLAN 02] "c:\program files\visual networks\visual ip insight\sbc\IPClient.exe" -l
mRun: [IPInSightMonitor 02] "c:\program files\visual networks\visual ip insight\sbc\IPMon32.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\runreg~1.lnk - c:\program files\wificonnector\NintendoWFCReg.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\progra~1\yahoo!\messen~1\YPager.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_15.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: intuit.com\ttlc
Trusted Zone: motive.com\patttbc.att
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} - hxxp://www.auctiva.com/Aurigma/ImageUploader57.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173296982218
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1 192.168.0.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4} : NameServer = 68.94.156.1,68.94.157.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4} : DhcpNameServer = 192.168.0.1 192.168.0.1
Filter: text/html - {bb05bbc4-1399-497c-aa97-882b72ebec57} -
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: apurl - c:\windows\apppatch\apurl.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
Hosts: 17.250.248.77 idisk0.mac.com idisk1.mac.com idisk2.mac.com idisk3.mac.com idisk4.mac.com idisk5.mac.com idisk6.mac.com idisk7.mac.com idisk8.mac.com idisk9.mac.com idisk10.mac.com idisk11.mac.com idisk12.mac.com idisk13.mac.com idisk14.mac.com idisk15.mac.com idisk16.mac.com idisk17.mac.com idisk18.mac.com idisk19.mac.com idisk20.mac.com idisk21.mac.com idisk22.mac.com idisk23.mac.com idisk24.mac.com idisk25.mac.com
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-7-26 387480]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-7-26 84200]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-7-26 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-7-26 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-7-26 141792]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-7-26 56064]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-7-26 153280]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-7-26 52320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-7-26 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2009-11-3 203280]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-7-26 84488]
S3 Wdm1;USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc.sys [2005-4-29 15576]
.
=============== Created Last 30 ================
.
2011-06-01 16:07:31 -------- d-----w- c:\program files\SpywareBlaster
2011-05-29 15:32:10 -------- d-----w- c:\documents and settings\barbara\application data\Malwarebytes
2011-05-29 15:31:51 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 15:31:50 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-29 15:31:45 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-29 15:31:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
2011-06-06 00:29:57 162816 ----a-w- c:\windows\system32\drivers\RT25USBAP.SYS
2011-04-14 19:01:38 95824 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-14 19:01:38 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 19:01:38 88736 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-04-14 19:01:38 84488 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 19:01:38 84200 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-04-14 19:01:38 56064 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 19:01:38 52320 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-04-14 19:01:38 387480 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 19:01:38 314088 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 19:01:38 153280 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-12 12:16:20 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
.
============= FINISH: 11:31:20.45 ===============

[grandmabarbara]

Forgot attachment, sorry.

[Blade81]

Good to hear it was at least some help. You have to create those missing start menu items manually (instructions here (http://support.microsoft.com/kb/152122)).

Anyway, some more cleaning is needed there.


Disable Spybot's TeaTimer to make sure it won't interfere with fixes. You can re-enable it when you're clean again:
Run Spybot-S&D in Advanced Mode
If it is not already set to do this, go to the Mode menu
select
Advanced Mode

On the left hand side, click on Tools
Then click on the Resident icon in the list
Uncheck
Resident TeaTimer
and OK any prompts.
Restart your computer


Please visit this webpage for download links, and instructions for running ComboFix tool:

http://www.bleepingcomputer.com/combofix/how-to-use-combofix

Please ensure you read this guide carefully first.

Please continue as follows:


Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.


Click Yes to allow ComboFix to continue scanning for malware.


When the tool is finished, it will produce a report for you.

Please include the following reports for further review, and so we may continue cleansing the system:

C:\ComboFix.txt
New dds log.

A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.

[grandmabarbara]

ComboFix report:

ComboFix 11-06-06.07 - Barbara 06/07/2011 14:48:10.1.1 - x86
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.221 [GMT -5:00]
Running from: c:\documents and settings\Barbara\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Disabled* {94894B63-8C7F-4050-BDA4-813CA00DA3E8}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
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c:\documents and settings\Barbara\j2re-1_4_2_04-windows-i586-p-iftw.exe.bak
c:\documents and settings\Barbara\j2re-1_4_2_04-windows-i586-p-iftw.exe.bak2
c:\documents and settings\Barbara\j2re-1_4_2_04-windows-i586-p-iftw.exe.bak3
c:\documents and settings\Barbara\System
c:\documents and settings\Barbara\System\MEMBG.HTM
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c:\documents and settings\Barbara\System\OOBE\ERROR\ISP2BUSY.HTM
c:\documents and settings\Barbara\System\OOBE\ERROR\ISPCNNCT.HTM
c:\documents and settings\Barbara\System\OOBE\ERROR\ISPRESET.HTM
c:\documents and settings\Barbara\System\OOBE\ERROR\NOANSWER.HTM
c:\documents and settings\Barbara\System\OOBE\ERROR\NOMODEM.HTM
c:\documents and settings\Barbara\System\OOBE\ERROR\NOTAVAIL.HTM
c:\documents and settings\Barbara\System\OOBE\ERROR\SRVERROR.HTM
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c:\documents and settings\Barbara\System\OOBE\HTML\ISPSGNUP\ISPOPT.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\ISPSGNUP\ISPSGNUP.HTM
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c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\BIN.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\BINF.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\BINFS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\BINS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\CARDBACK.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\CLUBS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\DBLCLICK.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\DIAMONDS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\DRAGGING.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\GIF.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\GIFS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\GIFT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\IE.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\IES.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MENULFT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MENUMID.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MENURHT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MOUSE1.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MOVING.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MYCOMP.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MYCOMPS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MYDOC.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\MYDOCS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\NTPAD.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\NTPADS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\NTPADT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\PAINT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\PAINTS.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\PAINTT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\PSTITLFT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\PSTITMID.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\PSTITRHT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\SNGLCLK.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\SPADES.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\STRTLFT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\STRTLFTP.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\STRTMID.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\STRTMIDP.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\STRTRHT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\STRTRHTP.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\TTIP_LFT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\TTIP_MID.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\TTIP_RHT.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\TTIPLNP.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\IMAGES\WELCOME.GIF
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE10.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE11.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE2.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE3.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE4.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE5.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE6.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE7.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE8.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\MOUSE\MOUSE9.HTM
c:\documents and settings\Barbara\System\OOBE\HTML\OEMHW\Oemhw.htm
c:\documents and settings\Barbara\System\OOBE\HTML\OEMHW\Oemhw2.htm
c:\documents and settings\Barbara\System\OOBE\IMAGES\BALL_ANI.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGAMEX.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGCC.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGDISCOV.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGJCB.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGLEFTDO.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGLEFTUP.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGMC.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGPHONE1.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGRIGHTD.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\BGVISA.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\BLACK.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\BLUEPIX.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CFGANI.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CLICK.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CLICKL.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CLICKR.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CNNCTERR.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\COA.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CON_ANI.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CON_OFF.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CONFETTI.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\CONGRATS.GIF
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c:\documents and settings\Barbara\System\OOBE\IMAGES\DEFAULT.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DEFAULTL.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DEFAULTR.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DIAL_ANI.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DIAL_OFF.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DIALING.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DIALTONE.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DIALTONE.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\DISABLDL.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DISABLDR.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\DISABLED.GIF
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c:\documents and settings\Barbara\System\OOBE\IMAGES\HOVERL.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\HOVERR.GIF
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c:\documents and settings\Barbara\System\OOBE\IMAGES\LFTCLK.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\LFTCLKW.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\LFTDEF.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\LFTDEFW.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\LFTDSLD.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\LFTDSLDW.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\LFTHVR.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\LFTHVRW.GIF
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c:\documents and settings\Barbara\System\OOBE\IMAGES\MSN.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\MSNIALOG.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\MSNIAOLD.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\MSNLOGO.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\MSNWTRMK.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\NEG_ANI.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\NEG_OFF.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\OEMLOGO.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\OFFTBAMX.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\OFFTBDSC.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\OFFTBJCB.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\OFFTBMC.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\OFFTBVSA.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\ONTBAMX.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\ONTBDSC.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\ONTBJCB.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\ONTBMC.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\ONTBVSA.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\PASSPORT.GIF
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c:\documents and settings\Barbara\System\OOBE\IMAGES\PK.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\REG.JPG
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c:\documents and settings\Barbara\System\OOBE\IMAGES\RHTCLK.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\RHTCLKW.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\RHTDEF.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\RHTDEFW.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\RHTDSLD.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\RHTDSLDW.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\RHTHVR.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\RHTHVRW.GIF
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c:\documents and settings\Barbara\System\OOBE\IMAGES\STATBACK.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\STATBAR.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\TABAMEX.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\TABDISCO.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\TABMC.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\TABVISA.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\TAPI.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\TOOBUSY.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\WATERMRK.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\WATERMRK.JPG
c:\documents and settings\Barbara\System\OOBE\IMAGES\WM_KEY.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\WM_PC.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\WM_PENCL.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\WM_PHONE.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\WM_PPORT.GIF
c:\documents and settings\Barbara\System\OOBE\IMAGES\YLLWBAR.GIF
c:\documents and settings\Barbara\System\OOBE\MSN\MSNCONST.HTM
c:\documents and settings\Barbara\System\OOBE\MSN\MSNEULA.HTM
c:\documents and settings\Barbara\System\OOBE\MSN\MSNIDPSS.HTM
c:\documents and settings\Barbara\System\OOBE\MSN\MSNINFO.HTM
c:\documents and settings\Barbara\System\OOBE\MSN\MSNPYMNT.HTM
c:\documents and settings\Barbara\System\OOBE\MSN\MSNSIGN.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MCNNCTER.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MDIALTON.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MERROR.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MHNDSHAK.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MINSERRO.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MISP2BUS.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MISPCNNC.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MISPRESE.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MNOANSWE.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MNOMODEM.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MNOTAVAI.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MSRVERRO.HTM
c:\documents and settings\Barbara\System\OOBE\MSNERROR\MTOOBUSY.HTM
c:\documents and settings\Barbara\System\OOBE\MSNHTML\ISPSGNUP\M_MSN.HTM
c:\documents and settings\Barbara\System\OOBE\MSNHTML\ISPSGNUP\MACME.HTM
c:\documents and settings\Barbara\System\OOBE\MSNHTML\ISPSGNUP\MISPOPT.HTM
c:\documents and settings\Barbara\System\OOBE\MSNHTML\ISPSGNUP\MISPSGNU.HTM
c:\documents and settings\Barbara\System\OOBE\MSNHTML\ISPSGNUP\MSPEEDY2.HTM
c:\documents and settings\Barbara\System\OOBE\MSNHTML\ISPSGNUP\MSPEEDY3.HTM
c:\documents and settings\Barbara\System\OOBE\MSNHTML\MOUSE\MMOUSE.HTM
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c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MCONGRAT.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MCONNECT.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MEULA.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MEULAWAR.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MINSTALL.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MLAN.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MPID.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MREGISTE.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MREGKB.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MREGKBCM.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MSTART.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MTAPI.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MTEMPLAT.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MUSEMODE.HTM
c:\documents and settings\Barbara\System\OOBE\MSNSETUP\MUSERINF.HTM
c:\documents and settings\Barbara\System\OOBE\MSOBSHEL.HTM
c:\documents and settings\Barbara\System\OOBE\PASSPORT\PASSACT.HTM
c:\documents and settings\Barbara\System\OOBE\PASSPORT\PASSREG.HTM
c:\documents and settings\Barbara\System\OOBE\PASSPORT\PASSSIGN.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\BADPID.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\CONGRATS.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\CONNECT.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\EULA.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\EULAWARN.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\INSTALLD.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\PID.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\REGISTER.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\REGKB.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\REGKBCMT.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\START.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\TAPI.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\TEMPLATE.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\USEMODEM.HTM
c:\documents and settings\Barbara\System\OOBE\SETUP\USERINFO.HTM
c:\documents and settings\Barbara\System\SPBANNER.WMF
c:\documents and settings\Barbara\System\Thumbs.db
c:\documents and settings\Barbara\WINDOWS
c:\windows\$NtServicePackUninstall$\lrupa.bak1
c:\windows\$NtServicePackUninstall$\lrupa.bak2
c:\windows\$NtServicePackUninstall$\lrupa.ini
c:\windows\AppPatch\lrupa.bak1
c:\windows\AppPatch\lrupa.bak2
c:\windows\AppPatch\lrupa.ini
.
.
((((((((((((((((((((((((( Files Created from 2011-05-07 to 2011-06-07 )))))))))))))))))))))))))))))))
.
.
2011-05-29 15:32 . 2011-05-29 15:32 -------- d-----w- c:\documents and settings\Barbara\Application Data\Malwarebytes
2011-05-29 15:31 . 2010-12-20 23:09 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 15:31 . 2011-05-29 15:31 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
2011-05-29 15:31 . 2011-05-29 15:32 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-29 15:31 . 2010-12-20 23:08 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-28 19:47 . 2011-05-28 19:47 -------- d-----w- c:\windows\system32\wbem\Repository
2011-05-28 16:56 . 2011-05-28 19:45 -------- d-s---w- c:\documents and settings\Administrator
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-06-06 00:29 . 2005-10-24 23:17 162816 ----a-w- c:\windows\system32\drivers\RT25USBAP.SYS
2011-04-14 19:01 . 2010-07-26 15:09 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 19:01 . 2010-07-26 15:09 95824 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-14 19:01 . 2010-07-26 15:09 88736 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-04-14 19:01 . 2010-07-26 15:09 84488 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 19:01 . 2010-07-26 15:09 84200 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-04-14 19:01 . 2010-07-26 15:09 56064 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 19:01 . 2010-07-26 15:09 52320 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-04-14 19:01 . 2010-07-26 15:09 387480 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 19:01 . 2010-07-26 15:09 314088 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 19:01 . 2010-07-26 15:09 153280 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-12 12:16 . 2010-11-27 13:51 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}"= "c:\program files\Swag_Bucks\prxtbSwa2.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}]
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{30F9B915-B755-4826-820B-08FBA6BD249D}]
2011-01-17 14:54 175912 ----a-w- c:\program files\ConduitEngine\prxConduitEngine.dll
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}]
2011-01-17 14:54 175912 ----a-w- c:\program files\Swag_Bucks\prxtbSwa2.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}"= "c:\program files\Swag_Bucks\prxtbSwa2.dll" [2011-01-17 175912]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\prxConduitEngine.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}]
.
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Toolbar\Webbrowser]
"{8BDEA9D6-6F62-45EB-8EE9-8A81AF0D2F94}"= "c:\program files\Swag_Bucks\prxtbSwa2.dll" [2011-01-17 175912]
"{30F9B915-B755-4826-820B-08FBA6BD249D}"= "c:\program files\ConduitEngine\prxConduitEngine.dll" [2011-01-17 175912]
.
[HKEY_CLASSES_ROOT\clsid\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}]
.
[HKEY_CLASSES_ROOT\clsid\{30f9b915-b755-4826-820b-08fba6bd249d}]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"DellSupport"="c:\program files\DellSupport\DSAgnt.exe" [2007-03-15 460784]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856]
"Search Protection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856]
"Messenger (Yahoo!)"="c:\program files\Yahoo!\Messenger\YahooMessenger.exe" [2009-03-18 4363504]
"UpdateFlow.ATT-SST"="c:\program files\Internet Explorer\iexplore.exe" [2009-03-08 638816]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SoundMAXPnP"="c:\program files\Analog Devices\Core\smax4pnp.exe" [2004-10-14 1404928]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]
"MMTray"="c:\program files\Musicmatch\Musicmatch Jukebox\mm_tray.exe" [2004-09-14 131072]
"mmtask"="c:\program files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2004-09-14 53248]
"RealTray"="c:\program files\Real\RealPlayer\RealPlay.exe" [2005-04-26 26112]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-12-06 127035]
"IPInSightLAN 02"="c:\program files\Visual Networks\Visual IP InSight\SBC\IPClient.exe" [2003-06-11 380928]
"IPInSightMonitor 02"="c:\program files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe" [2003-06-11 122880]
"HP Software Update"="c:\program files\HP\HP Software Update\HPWuSchd2.exe" [2007-03-12 49152]
"igfxtray"="c:\windows\system32\igfxtray.exe" [2005-09-20 94208]
"igfxhkcmd"="c:\windows\system32\hkcmd.exe" [2005-09-20 77824]
"igfxpers"="c:\windows\system32\igfxpers.exe" [2005-09-20 114688]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2006-02-23 278528]
"YBrowser"="c:\progra~1\Yahoo!\browser\ybrwicon.exe" [2003-12-09 57344]
"YOP"="c:\progra~1\Yahoo!\YOP\yop.exe" [2005-04-23 397312]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"YSearchProtection"="c:\program files\Yahoo!\Search Protection\SearchProtection.exe" [2009-02-03 111856]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"QuickTime Task"="c:\program files\QuickTime\qttask.exe" [2008-09-06 413696]
"ATT-SST_McciTrayApp"="c:\program files\ATT-SST\McciTrayApp.exe" [2010-07-27 1573888]
"Dell DataSafe Online"="c:\program files\Dell DataSafe Online\DataSafeOnline.exe" [2010-02-09 1807680]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2011-04-05 1195408]
"ArcSoft Connection Service"="c:\program files\Common Files\ArcSoft\Connection Service\Bin\ACDaemon.exe" [2010-10-28 207424]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-08-26 149280]
.
c:\documents and settings\All Users\Start Menu\Programs\Startup\
Adobe Reader Speed Launch.lnk - c:\program files\Adobe\Acrobat 7.0\Reader\reader_sl.exe [2005-9-23 29696]
Digital Line Detect.lnk - c:\program files\Digital Line Detect\DLG.exe [2005-4-26 24576]
HP Digital Imaging Monitor.lnk - c:\program files\HP\Digital Imaging\bin\hpqtra08.exe [2007-3-11 210520]
HP Image Zone Fast Start.lnk - c:\program files\HP\Digital Imaging\bin\hpqthb08.exe [2004-11-4 53248]
Kodak EasyShare software.lnk - c:\program files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe [2011-2-23 323584]
QuickBooks Update Agent.lnk - c:\program files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe [2004-11-11 806912]
Run Nintendo Wi-Fi USB Connector Registration Tool.lnk - c:\program files\WiFiConnector\NintendoWFCReg.exe [2010-8-16 1175552]
Run Registration Tool.lnk - c:\program files\WiFiConnector\NintendoWFCReg.exe [2010-8-16 1175552]
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcmscsvc]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)
.
[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Yahoo!\\browser\\ybrowser.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Yahoo!\\Messenger\\YahooMessenger.exe"=
"c:\\Program Files\\Common Files\\McAfee\\McSvcHost\\McSvHost.exe"=
"c:\\Program Files\\Kodak\\Kodak EasyShare Software\\bin\\EasyShare.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqtra08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqste08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpofxm08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposfx08.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hposid01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqscnvw.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqkygrp.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpzwiz01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\Unload\\HpqPhUnl.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpoews01.exe"=
"c:\\Program Files\\HP\\Digital Imaging\\bin\\hpqnrs08.exe"=
"c:\\Program Files\\WiFiConnector\\NintendoWFCReg.exe"=
.
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\SYSTEM32\DRIVERS\mfetdi2k.sys [7/26/2010 10:09 AM 84200]
R3 cfwids;McAfee Inc. cfwids;c:\windows\SYSTEM32\DRIVERS\cfwids.sys [7/26/2010 10:09 AM 56064]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\SYSTEM32\DRIVERS\mfefirek.sys [7/26/2010 10:09 AM 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\SYSTEM32\DRIVERS\mfendisk.sys [7/26/2010 10:09 AM 88736]
S2 gupdate;Google Update Service (gupdate);c:\program files\Google\Update\GoogleUpdate.exe [12/28/2009 5:47 PM 135664]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\Google\Update\GoogleUpdate.exe [12/28/2009 5:47 PM 135664]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\SYSTEM32\DRIVERS\mfendisk.sys [7/26/2010 10:09 AM 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\SYSTEM32\DRIVERS\mferkdet.sys [7/26/2010 10:09 AM 84488]
S3 Wdm1;USB Bridge Cable Driver;c:\windows\SYSTEM32\DRIVERS\usbbc.sys [4/29/2005 1:56 PM 15576]
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
HPZ12 REG_MULTI_SZ Pml Driver HPZ12 Net Driver HPZ12
hpdevmgmt REG_MULTI_SZ hpqcxs08 hpqddsvc
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{A509B1FF-37FF-4bFF-8CFF-4F3A747040FF}]
2009-03-08 09:32 128512 ----a-w- c:\windows\SYSTEM32\advpack.dll
.
Contents of the 'Scheduled Tasks' folder
.
2011-06-07 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-28 22:46]
.
2011-06-07 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files\Google\Update\GoogleUpdate.exe [2009-12-28 22:46]
.
.
------- Supplementary Scan -------
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://my.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/embed/hpsu/survey
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
Trusted Zone: intuit.com\ttlc
Trusted Zone: motive.com\patttbc.att
TCP: DhcpNameServer = 192.168.0.1 192.168.0.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4}: NameServer = 68.94.156.1,68.94.157.1
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-Fcabulopocitalu - c:\windows\AZIRODLF.dll
Notify-apurl - c:\windows\AppPatch\apurl.dll
MSConfigStartUp-My Web Search Bar - c:\progra~1\MYWEBS~1\bar\2.bin\MWSBAR.DLL
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-06-07 15:21
Windows 5.1.2600 Service Pack 3 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
Completion time: 2011-06-07 15:30:59
ComboFix-quarantined-files.txt 2011-06-07 20:30
.
Pre-Run: 5,508,624,384 bytes free
Post-Run: 8,826,011,648 bytes free
.
WindowsXP-KB310994-SP2-Home-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
UnsupportedDebug="do not select this" /debug
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Microsoft Windows XP Home Edition" /noexecute=optin /fastdetect
[spybotsd]
timeout.old=30
.
- - End Of File - - 21544F4FEBB2156063AB152DC469C842


DDs log:

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Barbara at 15:39:52 on 2011-06-07
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.137 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\Program Files\Java\jre6\bin\jucheck.exe
C:\WINDOWS\system32\notepad.exe
C:\WINDOWS\explorer.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://my.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/embed/hpsu/survey
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - c:\program files\adobe\acrobat 7.0\activex\AcroIEHelper.dll
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: SSVHelper Class: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110601181437.dll
BHO: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn4\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [UpdateFlow.ATT-SST] c:\program files\internet explorer\iexplore.exe file://c:\program files\att-sst\offlineupdate\redirector.htm
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [IPInSightLAN 02] "c:\program files\visual networks\visual ip insight\sbc\IPClient.exe" -l
mRun: [IPInSightMonitor 02] "c:\program files\visual networks\visual ip insight\sbc\IPMon32.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\adober~1.lnk - c:\program files\adobe\acrobat 7.0\reader\reader_sl.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\runnin~1.lnk - c:\program files\wificonnector\NintendoWFCReg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\runreg~1.lnk - c:\program files\wificonnector\NintendoWFCReg.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\progra~1\yahoo!\messen~1\YPager.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBC} - c:\program files\java\jre6\bin\npjpi160_15.dll
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: intuit.com\ttlc
Trusted Zone: motive.com\patttbc.att
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} - hxxp://www.auctiva.com/Aurigma/ImageUploader57.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173296982218
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0014-0002-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0004-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0002-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_02-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0015-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_15-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1 192.168.0.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4} : NameServer = 68.94.156.1,68.94.157.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4} : DhcpNameServer = 192.168.0.1 192.168.0.1
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-7-26 387480]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-7-26 84200]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-7-26 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-7-26 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-7-26 141792]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-5-14 24652]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-7-26 56064]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-7-26 153280]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-7-26 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2009-11-3 203280]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-7-26 52320]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-7-26 84488]
S3 StumbleUponUpdateService;StumbleUponUpdateService;c:\program files\stumbleupon\StumbleUponUpdateService.exe [2011-4-13 103336]
S3 Wdm1;USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc.sys [2005-4-29 15576]
.
=============== Created Last 30 ================
.
2011-06-07 19:38:09 -------- d-sha-r- C:\cmdcons
2011-06-07 19:32:30 98816 ----a-w- c:\windows\sed.exe
2011-06-07 19:32:30 518144 ----a-w- c:\windows\SWREG.exe
2011-06-07 19:32:30 256512 ----a-w- c:\windows\PEV.exe
2011-06-07 19:32:30 208896 ----a-w- c:\windows\MBR.exe
2011-06-01 16:07:31 -------- d-----w- c:\program files\SpywareBlaster
2011-05-29 15:32:10 -------- d-----w- c:\documents and settings\barbara\application data\Malwarebytes
2011-05-29 15:31:51 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 15:31:50 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-29 15:31:45 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-29 15:31:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
2011-06-06 00:29:57 162816 ----a-w- c:\windows\system32\drivers\RT25USBAP.SYS
2011-04-14 19:01:38 95824 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-14 19:01:38 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 19:01:38 88736 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-04-14 19:01:38 84488 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 19:01:38 84200 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-04-14 19:01:38 56064 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 19:01:38 52320 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-04-14 19:01:38 387480 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 19:01:38 314088 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 19:01:38 153280 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-12 12:16:20 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
.
============= FINISH: 15:42:21.81 ===============

[Blade81]

Hi again,

Ad-Aware SE Personal is not supported anymore and should be uninstalled.

Uninstall old Adobe Reader versions and get the latest one ((Adobe Reader X + 10.0.1 update for it)) here (http://www.adobe.com/support/downloads/product.jsp?product=10&platform=Windows) or get Foxit Reader here (http://www.foxitsoftware.com/pdf/reader_2/down_reader.htm). Make sure you don't (unless you want to) install toolbar if choose Foxit Reader! You may also check free readers introduced here (http://pdfreaders.org/).



Your Java is out of date. Older versions have vulnerabilities that malware can use to infect your system. Please follow these steps to remove older version Java components and update to the latest version...

Updating Java:

Download the latest version of Java Runtime Environment (JRE) 6 Update 26 (http://java.sun.com/javase/downloads/index.jsp).
Click the
Download
button to the right.
Select Windows on platform combobox and check the box that says:
Accept License Agreement. Click continue.

The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java.
Check any item with Java Runtime Environment (JRE or J2SE) in the name.
Click the Remove or Change/Remove button.
Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed.
Then from your desktop double-click on jre-6u26-windows-i586-p.exe to install the newest version. Uncheck Carbonite online backup trial if it's offered there.


* Go here (http://www.eset.eu/online-scanner) to run an online scanner from ESET.
Note: You will need to use Internet explorer for this scan
Tick the box next to YES, I accept the Terms of Use.
Click Start
When asked, allow the activex control to install
Click Start
Make sure that the option Remove found threats is UNchecked.
Click Scan
Wait for the scan to finish.



Post back its report & a fresh dds.txt log. Any issues?

[grandmabarbara]

Ok, I removed the Ad-Aware program; I uninstalled the old Adobe Reader and installed the new one; I replaced the old Java with the new one.

I ran the ESET scan, but could not find a report generated. Did I miss something? When watching the scan it looked like all it found was some adware.

I ran the dds again and the report is below and also attached.

The computer seems to be back to normal with all the icons on the desktop and all the programs back in the start menu and running properly.

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Barbara at 18:25:36 on 2011-06-08
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.71 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\DellSupport\DSAgnt.exe
svchost.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\WiFiConnector\NintendoWFCReg.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\internet explorer\iexplore.exe
C:\Program Files\internet explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://my.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/embed/hpsu/survey
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110601181437.dll
BHO: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn4\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [UpdateFlow.ATT-SST] c:\program files\internet explorer\iexplore.exe file://c:\program files\att-sst\offlineupdate\redirector.htm
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [RealTray] c:\program files\real\realplayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [IPInSightLAN 02] "c:\program files\visual networks\visual ip insight\sbc\IPClient.exe" -l
mRun: [IPInSightMonitor 02] "c:\program files\visual networks\visual ip insight\sbc\IPMon32.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\runnin~1.lnk - c:\program files\wificonnector\NintendoWFCReg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\runreg~1.lnk - c:\program files\wificonnector\NintendoWFCReg.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\progra~1\yahoo!\messen~1\YPager.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - {FE54FA40-D68C-11d2-98FA-00C0F0318AFE} - c:\windows\system32\Shdocvw.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: intuit.com\ttlc
Trusted Zone: motive.com\patttbc.att
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} - hxxp://www.auctiva.com/Aurigma/ImageUploader57.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173296982218
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1 192.168.0.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4} : NameServer = 68.94.156.1,68.94.157.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4} : DhcpNameServer = 192.168.0.1 192.168.0.1
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-7-26 387480]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-7-26 84200]
R2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McProxy;McAfee Proxy Service;c:\program files\common files\mcafee\mcsvchost\McSvHost.exe [2010-7-26 271480]
R2 McShield;McShield;c:\program files\common files\mcafee\systemcore\mcshield.exe [2010-7-26 171168]
R2 mfefire;McAfee Firewall Core Service;c:\program files\common files\mcafee\systemcore\mfefire.exe [2010-7-26 188136]
R2 mfevtp;McAfee Validation Trust Protection Service;c:\program files\common files\mcafee\systemcore\mfevtps.exe [2010-7-26 141792]
R2 Viewpoint Manager Service;Viewpoint Manager Service;c:\program files\viewpoint\common\ViewpointService.exe [2007-5-14 24652]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-7-26 56064]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-7-26 153280]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-7-26 52320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-7-26 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~1\mcafee\sitead~1\mcsacore.exe [2009-11-3 203280]
S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2009-12-28 135664]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-7-26 84488]
S3 StumbleUponUpdateService;StumbleUponUpdateService;c:\program files\stumbleupon\StumbleUponUpdateService.exe [2011-4-13 103336]
S3 Wdm1;USB Bridge Cable Driver;c:\windows\system32\drivers\usbbc.sys [2005-4-29 15576]
.
=============== Created Last 30 ================
.
2011-06-08 20:28:30 -------- d-----w- c:\program files\ESET
2011-06-08 20:21:50 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-06-08 18:34:20 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-07 19:38:09 -------- d-sha-r- C:\cmdcons
2011-06-07 19:32:30 98816 ----a-w- c:\windows\sed.exe
2011-06-07 19:32:30 518144 ----a-w- c:\windows\SWREG.exe
2011-06-07 19:32:30 256512 ----a-w- c:\windows\PEV.exe
2011-06-07 19:32:30 208896 ----a-w- c:\windows\MBR.exe
2011-06-01 16:07:31 -------- d-----w- c:\program files\SpywareBlaster
2011-05-29 15:32:10 -------- d-----w- c:\documents and settings\barbara\application data\Malwarebytes
2011-05-29 15:31:51 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 15:31:50 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-29 15:31:45 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-29 15:31:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
2011-06-06 00:29:57 162816 ----a-w- c:\windows\system32\drivers\RT25USBAP.SYS
2011-04-14 19:01:38 95824 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-14 19:01:38 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 19:01:38 88736 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-04-14 19:01:38 84488 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 19:01:38 84200 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-04-14 19:01:38 56064 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 19:01:38 52320 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-04-14 19:01:38 387480 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 19:01:38 314088 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 19:01:38 153280 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-12 12:16:20 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
.
============= FINISH: 18:27:53.04 ===============

[Blade81]

I ran the ESET scan, but could not find a report generated. Did I miss something? When watching the scan it looked like all it found was some adware.
Report should be copy pasted from the scanner window (if something found).

[grandmabarbara]

ESET results:

C:\Qoobox\Quarantine\C\WINDOWS\$NtServicePackUninstall$\lrupa.bak1.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\$NtServicePackUninstall$\lrupa.bak2.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\$NtServicePackUninstall$\lrupa.ini.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\AppPatch\lrupa.bak1.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\AppPatch\lrupa.bak2.vir Win32/Adware.Virtumonde.NEO application
C:\Qoobox\Quarantine\C\WINDOWS\AppPatch\lrupa.ini.vir Win32/Adware.Virtumonde.NEO application
C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP2151\A0219780.ini Win32/Adware.Virtumonde.NEO application

[Blade81]

Good. Those findings will be cleaned when system restore is resetted and ComboFix uninstalled (instructions below).

Are you still noticing any problems? If not, it's time to secure your system to prevent against further intrusions.


THESE STEPS ARE VERY IMPORTANT

Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.

1. Turn off System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Reboot.

3. Turn ON System Restore.
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
NOTE: only do this ONCE,NOT on a regular basis


Now lets uninstall ComboFix:

Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK



UPDATING WINDOWS AND INTERNET EXPLORER

IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.

If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.


Make your Internet Explorer more secure

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.


Download and run Secunia Personal Software Inspector (PSI) (http://secunia.com/vulnerability_scanning/personal/) and fix its findings.


Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.


Once again, please post and tell me how things are going with your system... problems etc.

Have a great day,
Blade :cool:

[grandmabarbara]

Ok, I:

reset system restore
uninstalled ComboFix
Updated Windows and Internet Explorer
Ran and fixed the findings from Secunia Personal Software Inspector

I have Windows set to automatically send updates to my computer. Should I still visit the site on a regular basis to be sure everything is up to date?

Is there anything else I need to do?

Thanks again for all your help. My computer is running better than is has in a long time.

[Blade81]

Hi,

That's all :). Having Windows updates set to automatic should be enough. It won't do any harm to occasionally visit Windows Update and check if there're any important updates waiting there.

[grandmabarbara]

Will do!! Thanks again!!

[grandmabarbara]

Oops! Looks like I still have an issue. Can play YouTube videos, but get no sound. Am I missing a particular program for that? The speakers are working and I can get the usual computer sounds.

[Blade81]

Hi,

Uninstall current Flash versions by following instructions here (http://kb2.adobe.com/cps/141/tn_14157.html). Fresh version can be obtained here (http://get.adobe.com/flashplayer/). See if sound issue still occurs.

[grandmabarbara]

Uninstalled and reinstalled Flash. Still no sound on YouTube.

[Blade81]

Hi,

Please see if this (http://www.google.com/support/youtube/bin/answer.py?hl=en&answer=58132) helps.

[grandmabarbara]

Nope! Now no sound at all, computer-generated or from any videos.

[Blade81]

Hi,

Were the sounds totally gone after some specific step in those steps linked in my previous post? See if device manager has any exclamation marks present (click start->right click on computer and select properties->go to device manager there).

[grandmabarbara]

No exclamation marks.

The video sound disappeared like maybe Friday. I don't play videos very often so it could have been gone earlier. At that time I was still getting the computer sounds like when Windows launches or shuts down. That disappeared in the last couple of days. I can't peg this to any particular procedure that was done. It's not critical, just annoying.

I ran the diagnostics that came with this computer and it didn't find anything wrong either.

[Blade81]

Hi,

Post fresh dds logs. Shall see if anything pops out.

[grandmabarbara]

.
DDS (Ver_2011-06-03.01) - NTFSx86
Internet Explorer: 8.0.6001.18702
Run by Barbara at 19:03:22 on 2011-06-13
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.510.43 [GMT -5:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {84B5EE75-6421-4CDE-A33A-DD43BA9FAD83}
FW: McAfee Firewall *Disabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost.exe -k DcomLaunch
svchost.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPClient.exe
C:\Program Files\Visual Networks\Visual IP InSight\SBC\IPMon32.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\PROGRA~1\Yahoo!\browser\ybrwicon.exe
C:\PROGRA~1\Yahoo!\YOP\yop.exe
C:\Program Files\Yahoo!\Search Protection\SearchProtection.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\ATT-SST\McciTrayApp.exe
C:\PROGRA~1\Yahoo!\browser\ycommon.exe
C:\Program Files\Dell DataSafe Online\DataSafeOnline.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
svchost.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\DellSupport\DSAgnt.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Kodak\Kodak EasyShare Software\bin\EasyShare.exe
C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\Common Files\Motive\McciCMService.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Common Files\McAfee\SystemCore\mfevtps.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe -k imgsvc
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\Yahoo!\SoftwareUpdate\YahooAUService.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\svchost.exe -k HPZ12
C:\Program Files\Internet Explorer\iexplore.exe
.
============== Pseudo HJT Report ===============
.
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
uStart Page = hxxp://my.yahoo.com/
uInternet Connection Wizard,ShellNext = hxxp://www.hp.com/embed/hpsu/survey
uInternet Settings,ProxyOverride = *.local
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
uURLSearchHooks: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: &Yahoo! Toolbar Helper: {02478d38-c3f9-4efb-9b51-7695eca05670} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\smart web printing\hpswp_printenhancer.dll
BHO: HP Print Clips: {053f9267-dc04-4294-a72c-58f732d338c0} - c:\program files\hp\smart web printing\hpswp_framework.dll
BHO: StumbleUpon Launcher: {145b29f4-a56b-4b90-bbac-45784ebebbb7} - c:\program files\stumbleupon\StumbleUponIEBar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049c3e9-b461-4bc5-8870-4c09146192ca} - c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\ie\rpbrowserrecordplugin.dll
BHO: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: UberButton Class: {5bab4b5b-68bc-4b02-94d6-2fc0de4a7897} - c:\program files\yahoo!\common\yiesrvc.dll
BHO: YahooTaggedBM Class: {65d886a2-7ca7-479b-bb95-14d1efb7946a} - c:\program files\yahoo!\common\YIeTagBm.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - c:\program files\common files\mcafee\systemcore\ScriptSn.20110601181437.dll
BHO: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
BHO: SidebarAutoLaunch Class: {f2aa9440-6328-4933-b7c9-a6ccdf9cbf6d} - c:\program files\yahoo!\browser\YSidebarIEBHO.dll
BHO: SingleInstance Class: {fdad4da1-61a2-4fd8-9c17-86f7ac245081} - c:\program files\yahoo!\companion\installs\cpn4\YTSingleInstance.dll
TB: Yahoo! Toolbar: {ef99bd32-c1fb-11d2-892f-0090271d4f88} - c:\program files\yahoo!\companion\installs\cpn4\yt.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\progra~1\mcafee\sitead~1\mcieplg.dll
TB: Swag Bucks Toolbar: {8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94} - c:\program files\swag_bucks\prxtbSwa2.dll
TB: Conduit Engine : {30f9b915-b755-4826-820b-08fba6bd249d} - c:\program files\conduitengine\prxConduitEngine.dll
TB: StumbleUpon Toolbar: {5093eb4c-3e93-40ab-9266-b607ba87bdc8} - c:\program files\stumbleupon\StumbleUponIEBar.dll
uRun: [DellSupport] "c:\program files\dellsupport\DSAgnt.exe" /startup
uRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
uRun: [YSearchProtection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Search Protection] c:\program files\yahoo!\search protection\SearchProtection.exe
uRun: [Messenger (Yahoo!)] "c:\program files\yahoo!\messenger\YahooMessenger.exe" -quiet
uRun: [UpdateFlow.ATT-SST] c:\program files\internet explorer\iexplore.exe file://c:\program files\att-sst\offlineupdate\redirector.htm
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [SoundMAXPnP] c:\program files\analog devices\core\smax4pnp.exe
mRun: [DVDLauncher] "c:\program files\cyberlink\powerdvd\DVDLauncher.exe"
mRun: [UpdateManager] "c:\program files\common files\sonic\update manager\sgtray.exe" /r
mRun: [MMTray] c:\program files\musicmatch\musicmatch jukebox\mm_tray.exe
mRun: [mmtask] c:\program files\musicmatch\musicmatch jukebox\mmtask.exe
mRun: [dla] c:\windows\system32\dla\tfswctrl.exe
mRun: [IPInSightLAN 02] "c:\program files\visual networks\visual ip insight\sbc\IPClient.exe" -l
mRun: [IPInSightMonitor 02] "c:\program files\visual networks\visual ip insight\sbc\IPMon32.exe"
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [igfxtray] c:\windows\system32\igfxtray.exe
mRun: [igfxhkcmd] c:\windows\system32\hkcmd.exe
mRun: [igfxpers] c:\windows\system32\igfxpers.exe
mRun: [YBrowser] c:\progra~1\yahoo!\browser\ybrwicon.exe
mRun: [YOP] c:\progra~1\yahoo!\yop\yop.exe /autostart
mRun: [dscactivate] "c:\program files\dell support center\gs_agent\custom\dsca.exe"
mRun: [YSearchProtection] "c:\program files\yahoo!\search protection\SearchProtection.exe"
mRun: [DellSupportCenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P DellSupportCenter
mRun: [ATT-SST_McciTrayApp] "c:\program files\att-sst\McciTrayApp.exe"
mRun: [Dell DataSafe Online] "c:\program files\dell datasafe online\DataSafeOnline.exe" /m
mRun: [mcui_exe] "c:\program files\mcafee.com\agent\mcagent.exe" /runkey
mRun: [ArcSoft Connection Service] c:\program files\common files\arcsoft\connection service\bin\ACDaemon.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"
mRun: [TkBellExe] "c:\program files\real\realplayer\update\realsched.exe" -osboot
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpimag~1.lnk - c:\program files\hp\digital imaging\bin\hpqthb08.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\kodake~1.lnk - c:\program files\kodak\kodak easyshare software\bin\EasyShare.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\quickb~1.lnk - c:\program files\common files\intuit\quickbooks\qbupdate\qbupdate.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\runnin~1.lnk - c:\program files\wificonnector\NintendoWFCReg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\runreg~1.lnk - c:\program files\wificonnector\NintendoWFCReg.exe
StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
IE: {CD67F990-D8E9-11d2-98FE-00C0F0318AFE}
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - c:\progra~1\yahoo!\messen~1\YPager.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {58ECB495-38F0-49cb-A538-10282ABF65E7} - {E763472E-A716-4CD9-89BD-DBDA6122F741} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - c:\program files\yahoo!\common\yiesrvc.dll
IE: {700259D7-1666-479a-93B1-3250410481E8} - {A93C41D8-01F8-4F8B-B14C-DE20B117E636} - c:\program files\hp\smart web printing\hpswp_extensions.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
Trusted Zone: intuit.com\ttlc
Trusted Zone: motive.com\patttbc.att
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {17492023-C23A-453E-A040-C7C580BBF700} - hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} - c:\program files\yahoo!\common\Yinsthelper.dll
DPF: {38AB0814-B09B-4378-9940-14A19638C3C2} - hxxp://www.auctiva.com/Aurigma/ImageUploader57.cab
DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - hxxp://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,90/mcinsctl.cab
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1173296982218
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos-beta/OnlineScanner.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {8FFBE65D-2C9C-4669-84BD-5829DC0B603C} - hxxp://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
DPF: {AB86CE53-AC9F-449F-9399-D8ABCA09EC09} - hxxps://h17000.www1.hp.com/ewfrf-JAVA/Secure/HPGetDownloadManager.ocx
DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - hxxp://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,23/mcgdmgr.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.0.1 192.168.0.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4} : NameServer = 68.94.156.1,68.94.157.1
TCP: Interfaces\{4DFC71B2-AB38-4739-985D-FD045AAE0CE4} : DhcpNameServer = 192.168.0.1 192.168.0.1
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\progra~1\mcafee\sitead~1\McIEPlg.dll
Notify: igfxcui - igfxdev.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
mASetup: {A509B1FF-37FF-4bFF-8CFF-4F3A747040FF} - c:\windows\system32\rundll32.exe c:\windows\system32\advpack.dll,launchinfsectionex c:\program files\internet explorer\clrtour.inf,DefaultInstall.ResetTour,,12
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;c:\windows\system32\drivers\mfehidk.sys [2010-7-26 387480]
R1 mfetdi2k;McAfee Inc. mfetdi2k;c:\windows\system32\drivers\mfetdi2k.sys [2010-7-26 84200]
R3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2010-7-26 56064]
R3 mfeavfk;McAfee Inc. mfeavfk;c:\windows\system32\drivers\mfeavfk.sys [2010-7-26 153280]
R3 mfebopk;McAfee Inc. mfebopk;c:\windows\system32\drivers\mfebopk.sys [2010-7-26 52320]
R3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2010-7-26 314088]
R3 mfendiskmp;mfendiskmp;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S3 mfendisk;McAfee Core NDIS Intermediate Filter;c:\windows\system32\drivers\mfendisk.sys [2010-7-26 88736]
S3 mferkdet;McAfee Inc. mferkdet;c:\windows\system32\drivers\mferkdet.sys [2010-7-26 84488]
.
=============== Created Last 30 ================
.
2011-06-13 02:24:12 -------- d-----w- c:\program files\common files\xing shared
2011-06-12 01:33:36 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-06-11 19:12:26 -------- d-----w- c:\documents and settings\all users\application data\UAB
2011-06-11 19:11:44 -------- d-----w- c:\documents and settings\barbara\local settings\application data\PC_Drivers_Headquarters
2011-06-11 19:09:09 -------- d-----w- c:\documents and settings\all users\application data\PC Drivers HeadQuarters
2011-06-11 19:00:43 -------- d-----w- c:\program files\PC Drivers HeadQuarters
2011-06-10 17:29:25 -------- d-----w- c:\documents and settings\barbara\application data\HpUpdate
2011-06-10 17:08:32 -------- d-----w- c:\program files\iPod
2011-06-10 17:08:11 -------- d-----w- c:\program files\iTunes
2011-06-10 17:08:11 -------- d-----w- c:\documents and settings\all users\application data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
2011-06-10 17:03:03 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-06-10 17:03:03 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-06-10 17:03:03 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-06-10 17:03:03 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-06-10 17:03:03 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-06-10 17:03:03 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-06-10 17:03:03 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-06-10 16:52:24 -------- d-----w- c:\program files\Bonjour
2011-06-10 16:06:49 -------- d-----w- c:\documents and settings\barbara\local settings\application data\Secunia PSI
2011-06-10 16:06:10 -------- d-----w- c:\program files\Secunia
2011-06-08 20:28:30 -------- d-----w- c:\program files\ESET
2011-06-08 20:21:50 73728 ----a-w- c:\windows\system32\javacpl.cpl
2011-06-08 18:34:20 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-06-07 19:38:09 -------- d-sha-r- C:\cmdcons
2011-06-07 19:32:30 98816 ----a-w- c:\windows\sed.exe
2011-06-07 19:32:30 518144 ----a-w- c:\windows\SWREG.exe
2011-06-07 19:32:30 256512 ----a-w- c:\windows\PEV.exe
2011-06-07 19:32:30 208896 ----a-w- c:\windows\MBR.exe
2011-06-01 16:07:31 -------- d-----w- c:\program files\SpywareBlaster
2011-05-29 15:32:10 -------- d-----w- c:\documents and settings\barbara\application data\Malwarebytes
2011-05-29 15:31:51 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-05-29 15:31:50 -------- d-----w- c:\documents and settings\all users\application data\Malwarebytes
2011-05-29 15:31:45 20952 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-05-29 15:31:45 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\repository\FS
2011-05-28 19:47:25 -------- d-----w- c:\windows\system32\wbem\Repository
.
==================== Find3M ====================
.
2011-06-06 00:29:57 162816 ----a-w- c:\windows\system32\drivers\RT25USBAP.SYS
2011-04-14 19:01:38 95824 ----a-w- c:\windows\system32\drivers\mfeapfk.sys
2011-04-14 19:01:38 9344 ----a-w- c:\windows\system32\drivers\mfeclnk.sys
2011-04-14 19:01:38 88736 ----a-w- c:\windows\system32\drivers\mfendisk.sys
2011-04-14 19:01:38 84488 ----a-w- c:\windows\system32\drivers\mferkdet.sys
2011-04-14 19:01:38 84200 ----a-w- c:\windows\system32\drivers\mfetdi2k.sys
2011-04-14 19:01:38 56064 ----a-w- c:\windows\system32\drivers\cfwids.sys
2011-04-14 19:01:38 52320 ----a-w- c:\windows\system32\drivers\mfebopk.sys
2011-04-14 19:01:38 387480 ----a-w- c:\windows\system32\drivers\mfehidk.sys
2011-04-14 19:01:38 314088 ----a-w- c:\windows\system32\drivers\mfefirek.sys
2011-04-14 19:01:38 153280 ----a-w- c:\windows\system32\drivers\mfeavfk.sys
2011-04-12 12:16:20 0 ----a-w- c:\windows\system32\ConduitEngine.tmp
2011-04-06 21:20:16 91424 ----a-w- c:\windows\system32\dnssd.dll
2011-04-06 21:20:16 75040 ----a-w- c:\windows\system32\jdns_sd.dll
2011-04-06 21:20:16 197920 ----a-w- c:\windows\system32\dnssdX.dll
2011-04-06 21:20:16 107808 ----a-w- c:\windows\system32\dns-sd.exe
.
============= FINISH: 19:07:29.71 ===============

[Blade81]

Hi,

Could you try to play some music file or cd with your media player to see if it pushes any sound out?

[grandmabarbara]

Ok, first off know that I don't think I've ever played a CD on this computer. However, I did put one in the drive.

First "Dell Jukebox by Music Match" launched and when I tried to play the CD I got an error box titled "MMJB Soundcard Problem" and it said "Wave Out Format not supported".

Then I launched the "Dell Media Experience" program and the CD did play and I heard the music thru the speakers.

[Blade81]

Hi,

Goto Dell site (http://support.dell.com/support/topics/global.aspx/support/my_systems_info/en/details?c=us&l=en&s=hied) and input your service tag number there. It should show available drivers there. Download one for the audio.

[grandmabarbara]

downloaded driver - still no sound

[Blade81]

Hi,

I recommend to post about this issue atTech Support Guy (http://forums.techguy.org). They have areas for other than malware related issues too. To me this doesn't clearly look like malware related.

[grandmabarbara]

Will do! Thanks for all your help!!

[Blade81]

You're welcome :)