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View Full Version : RelevantKnowledge



muffun
2011-07-30, 14:56
hi there i have got my friends pc and everytime you go on the internet and type something in google it opens then changes the web page to something different. i have ran spybot and has found rightclick media which i have fixed. started spybot again and was clean but the internet is still doing the same. looked in control panel and unistall programs and found relevantknowledge which i cant remove and found out it was spyware. any help is most appreciated thanks
Dan
.
DDS (Ver_2011-06-23.01) - NTFSx86
Internet Explorer: 8.0.7601.17514
Run by Danny at 12:42:37 on 2011-07-30
Microsoft Windows 7 Ultimate 6.1.7601.1.1252.44.1033.18.2047.833 [GMT 1:00]
.
AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}
SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\AVAST Software\Avast\AvastSvc.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Sony Ericsson\Sony Ericsson PC Suite\SupServ.exe
C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe
C:\Program Files\Winstep\WsxService.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\sppsvc.exe
C:\Windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Winstep\Nexus.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\RelevantKnowledge\rlvknlg.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\nvvsvc.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskhost.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Winstep\Nexus.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\DAEMON Tools Lite\DTLite.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = my.daemon-search.com
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\progra~1\spybot~1\SDHelper.dll
BHO: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: avast! WebRep: {8e5e2654-ad2d-48bf-ac2d-d17f00898d06} - c:\program files\avast software\avast\aswWebRepIE.dll
TB: {32099AAC-C132-4136-9E9A-4E364A424E17} - No File
uRun: [Sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun
uRun: [Nexus] c:\program files\winstep\Nexus.exe autostart
uRun: [SpybotSD TeaTimer] c:\program files\spybot - search & destroy\TeaTimer.exe
uRun: [DAEMON Tools Lite] "c:\program files\daemon tools lite\DTLite.exe" -autorun
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
StartupFolder: c:\users\danny\appdata\roaming\micros~1\windows\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\progra~1\spybot~1\SDHelper.dll
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
TCP: DhcpNameServer = 192.168.1.1
TCP: Interfaces\{28E5E673-5777-4EF7-9F67-9BE848D5F03F} : DhcpNameServer = 192.168.1.1
Hosts: 127.0.0.1 www.spywareinfo.com
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\danny\appdata\roaming\mozilla\firefox\profiles\lq8ty3rp.default\
FF - prefs.js: keyword.URL - hxxp://www.resulturl.com/?tmp=nemo_results_removelink&prt=rsturlwd4&keywords=
FF - prefs.js: browser.startup.homepage - hxxp://my.daemon-search.com/
FF - prefs.js: browser.search.selectedEngine - DAEMON Search
.
============= SERVICES / DRIVERS ===============
.
R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2011-7-23 441176]
R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2011-7-23 309848]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;c:\windows\system32\drivers\dtsoftbus01.sys [2011-7-27 218688]
R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2011-7-23 19544]
R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2011-7-23 54104]
R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2011-7-23 42184]
R2 OMSI download service;Sony Ericsson OMSI download service;c:\program files\sony ericsson\sony ericsson pc suite\SupServ.exe [2011-7-25 90112]
R2 Stereo Service;NVIDIA Stereoscopic 3D Driver Service;c:\program files\nvidia corporation\3d vision\nvSCPAPISvr.exe [2009-9-27 240232]
R2 Winstep Xtreme Service;Winstep Xtreme Service;c:\program files\winstep\wsxservice --> c:\program files\winstep\WsxService [?]
R3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\drivers\Rt86win7.sys [2011-7-23 189440]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-7-27 1153368]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2011-7-25 15872]
S3 s1018bus;Sony Ericsson Device 1018 driver (WDM);c:\windows\system32\drivers\s1018bus.sys [2011-7-25 86824]
S3 s1018mdfl;Sony Ericsson Device 1018 USB WMC Modem Filter;c:\windows\system32\drivers\s1018mdfl.sys [2011-7-25 15016]
S3 s1018mdm;Sony Ericsson Device 1018 USB WMC Modem Driver;c:\windows\system32\drivers\s1018mdm.sys [2011-7-25 114728]
S3 s1018mgmt;Sony Ericsson Device 1018 USB WMC Device Management Drivers (WDM);c:\windows\system32\drivers\s1018mgmt.sys [2011-7-25 106208]
S3 s1018nd5;Sony Ericsson Device 1018 USB Ethernet Emulation (NDIS);c:\windows\system32\drivers\s1018nd5.sys [2011-7-25 26024]
S3 s1018obex;Sony Ericsson Device 1018 USB WMC OBEX Interface;c:\windows\system32\drivers\s1018obex.sys [2011-7-25 104744]
S3 s1018unic;Sony Ericsson Device 1018 USB Ethernet Emulation (WDM);c:\windows\system32\drivers\s1018unic.sys [2011-7-25 109864]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-7-25 52224]
S3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\wat\WatAdminSvc.exe [2011-7-25 1343400]
.
=============== Created Last 30 ================
.
2011-07-29 07:58:11 6881616 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{fa334483-4e6e-4c02-9569-77c22af26c61}\mpengine.dll
2011-07-27 14:37:30 -------- d-----w- c:\windows\1C4551A64743409391E41477CD655043.TMP
2011-07-27 14:37:15 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2011-07-27 14:37:15 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2011-07-27 14:37:14 70992 ----a-w- c:\windows\system32\XAPOFX1_2.dll
2011-07-27 14:37:14 514384 ----a-w- c:\windows\system32\XAudio2_3.dll
2011-07-27 14:37:14 4379984 ----a-w- c:\windows\system32\D3DX9_40.dll
2011-07-27 14:37:14 23376 ----a-w- c:\windows\system32\X3DAudio1_5.dll
2011-07-27 14:37:14 22360 ----a-w- c:\windows\system32\X3DAudio1_6.dll
2011-07-27 14:37:14 1892184 ----a-w- c:\windows\system32\D3DX9_42.dll
2011-07-27 14:36:53 -------- d-----w- c:\program files\Airport Simulator
2011-07-27 14:34:27 218688 ----a-w- c:\windows\system32\drivers\dtsoftbus01.sys
2011-07-27 14:34:08 -------- d-----w- c:\program files\DAEMON Tools Toolbar
2011-07-27 14:33:51 -------- d-----w- c:\program files\DAEMON Tools Lite
2011-07-27 14:33:43 -------- d-----w- c:\users\danny\appdata\roaming\DAEMON Tools Lite
2011-07-27 14:33:43 -------- d-----w- c:\programdata\DAEMON Tools Lite
2011-07-27 14:07:31 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-07-27 14:07:31 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-07-26 08:57:01 6881616 ----a-w- c:\programdata\microsoft\windows defender\definition updates\backup\mpengine.dll
2011-07-25 18:25:52 -------- d-----w- c:\windows\system32\SPReview
2011-07-25 18:25:32 -------- d-----w- c:\windows\system32\EventProviders
2011-07-25 18:17:35 -------- d-----w- c:\windows\system32\appmgmt
2011-07-25 18:13:39 -------- d-----w- c:\program files\Intuwave Ltd
2011-07-25 17:59:42 -------- d-----w- c:\users\danny\appdata\local\Sony
2011-07-25 17:56:14 -------- d-----w- c:\program files\common files\Sony Shared
2011-07-25 17:56:00 -------- d-----w- c:\users\danny\appdata\local\Downloaded Installations
2011-07-25 17:55:55 -------- d-----w- c:\programdata\Sony Corporation
2011-07-25 17:55:55 -------- d-----w- c:\program files\Sony
2011-07-25 17:54:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin7.dll
2011-07-25 17:54:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin6.dll
2011-07-25 17:54:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin5.dll
2011-07-25 17:54:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin4.dll
2011-07-25 17:54:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin3.dll
2011-07-25 17:54:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin2.dll
2011-07-25 17:54:16 159744 ----a-w- c:\program files\internet explorer\plugins\npqtplugin.dll
2011-07-25 17:53:19 -------- d-----w- c:\users\danny\appdata\local\Apple
2011-07-25 17:49:12 -------- d-----w- c:\program files\Sony Media Go Install
2011-07-25 07:58:59 86528 ----a-w- c:\windows\system32\isoburn.exe
2011-07-25 07:46:24 75776 ----a-w- c:\windows\system32\drivers\usbccgp.sys
2011-07-25 02:31:11 -------- d-----w- c:\windows\system32\Wat
2011-07-25 02:03:36 293376 ----a-w- c:\windows\system32\browserchoice.exe
2011-07-24 04:48:54 293376 ----a-w- c:\windows\system32\umpnpmgr.dll
2011-07-24 04:47:59 2616320 ----a-w- c:\windows\explorer.exe
2011-07-24 04:46:59 69632 ----a-w- c:\windows\system32\drivers\bowser.sys
2011-07-24 04:46:56 123904 ----a-w- c:\windows\system32\poqexec.exe
2011-07-24 04:46:54 27008 ----a-w- c:\windows\system32\drivers\Diskdump.sys
2011-07-24 04:46:53 96768 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys
2011-07-24 04:46:53 223744 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-24 04:46:53 123904 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-24 04:44:28 728448 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2011-07-24 04:44:28 219008 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2011-07-24 04:44:28 107520 ----a-w- c:\windows\system32\cdd.dll
2011-07-23 21:14:08 -------- d-----w- c:\windows\Panther
2011-07-23 21:10:01 -------- d-----w- C:\Windows.old
2011-07-23 14:22:46 -------- d-----w- c:\users\danny\appdata\local\Microsoft Games
2011-07-23 14:17:10 -------- d-----w- c:\program files\uTorrent
2011-07-23 14:16:26 -------- d-----w- c:\users\danny\appdata\roaming\uTorrent
2011-07-23 14:16:26 -------- d-----w- c:\users\danny\appdata\local\uTorrent
2011-07-23 14:03:53 -------- d-----w- c:\program files\VideoLAN
2011-07-23 14:00:55 441176 ----a-w- c:\windows\system32\drivers\aswSnx.sys
2011-07-23 14:00:54 54104 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys
2011-07-23 14:00:14 40112 ----a-w- c:\windows\avastSS.scr
2011-07-23 14:00:08 -------- d-----w- c:\programdata\AVAST Software
2011-07-23 14:00:08 -------- d-----w- c:\program files\AVAST Software
2011-07-23 13:49:45 94208 ----a-w- c:\windows\system32\RTNUninst32.dll
2011-07-23 13:49:45 73728 ----a-w- c:\windows\system32\RtNicProp32.dll
2011-07-23 13:49:45 189440 ----a-w- c:\windows\system32\drivers\Rt86win7.sys
2011-07-23 13:48:37 -------- d-----w- c:\program files\ATI Technologies
2011-07-23 13:48:34 -------- d-----w- c:\program files\ATI
2011-07-23 13:45:08 53248 ----a-w- c:\windows\system32\CSVer.dll
2011-07-23 13:44:59 -------- d-----w- C:\Intel
2011-07-23 13:36:34 -------- d-----w- c:\program files\PC Medkit
2011-07-23 13:35:00 -------- d-----w- c:\program files\NVIDIA Corporation
2011-07-23 13:27:01 -------- d-----w- c:\windows\system32\AGEIA
2011-07-23 13:26:57 -------- d-sh--w- c:\windows\Installer
2011-07-23 13:26:54 -------- d-----w- c:\program files\common files\Wise Installation Wizard
2011-07-23 13:26:50 490088 ----a-w- c:\windows\system32\nvuninst.exe
2011-07-23 13:26:31 -------- d-----w- C:\NVIDIA
2011-07-23 13:18:03 -------- d-----w- c:\users\danny\appdata\roaming\Blitware
2011-07-23 13:18:02 -------- d-----w- c:\program files\Driver Robot
2011-07-23 12:49:06 -------- d-----w- c:\program files\RelevantKnowledge
2011-07-23 12:48:22 -------- d-----w- c:\program files\windows-7-themes.com
2011-07-23 12:46:33 798208 ----a-w- c:\windows\system32\NextControls.ocx
2011-07-23 12:46:33 608448 ----a-w- c:\windows\system32\comctl32.ocx
2011-07-23 12:46:33 1347344 ----a-w- c:\windows\system32\msvbvm50.dll
2011-07-23 12:46:33 -------- d-----w- c:\program files\Winstep
2011-07-23 12:40:16 222080 ------w- c:\windows\system32\MpSigStub.exe
2011-07-23 12:35:26 404640 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-07-23 12:34:31 -------- d-----w- c:\users\danny\appdata\local\Mozilla
2011-07-23 12:26:46 -------- d-----w- c:\windows\system32\wbem\Performance
2011-07-23 12:21:52 -------- d-sh--w- C:\Recovery
2011-07-23 12:05:05 -------- d-sh--w- C:\Boot
.
==================== Find3M ====================
.
2011-07-26 02:26:16 152576 ----a-w- c:\windows\system32\msclmd.dll
2011-07-25 18:21:25 148736 ----a-w- c:\programdata\hpeEE2A.dll
2011-06-11 02:29:25 2334208 ----a-w- c:\windows\system32\win32k.sys
2011-06-03 06:01:04 169984 ----a-w- c:\windows\system32\winsrv.dll
2011-06-03 05:59:23 290816 ----a-w- c:\windows\system32\KernelBase.dll
2011-06-03 05:56:57 271872 ----a-w- c:\windows\system32\conhost.exe
2011-06-03 03:48:32 3584 ---ha-w- c:\windows\system32\api-ms-win-core-xstate-l1-1-0.dll
2011-06-03 03:48:31 6144 ---ha-w- c:\windows\system32\api-ms-win-security-base-l1-1-0.dll
2011-06-03 03:48:31 4608 ---ha-w- c:\windows\system32\api-ms-win-core-threadpool-l1-1-0.dll
2011-06-03 03:48:31 3072 ---ha-w- c:\windows\system32\api-ms-win-core-util-l1-1-0.dll
2011-05-28 02:53:58 1638912 ----a-w- c:\windows\system32\mshtml.tlb
2011-05-04 04:34:43 1549312 ----a-w- c:\windows\system32\tquery.dll
2011-05-04 04:32:02 666624 ----a-w- c:\windows\system32\mssvp.dll
2011-05-04 04:32:01 337408 ----a-w- c:\windows\system32\mssph.dll
2011-05-04 04:32:01 197120 ----a-w- c:\windows\system32\mssphtb.dll
2011-05-04 04:32:01 1401344 ----a-w- c:\windows\system32\mssrch.dll
2011-05-04 04:32:00 59392 ----a-w- c:\windows\system32\msscntrs.dll
2011-05-04 04:28:31 86528 ----a-w- c:\windows\system32\SearchFilterHost.exe
2011-05-04 04:28:31 427520 ----a-w- c:\windows\system32\SearchIndexer.exe
2011-05-04 04:28:31 164352 ----a-w- c:\windows\system32\SearchProtocolHost.exe
2011-05-03 04:30:02 741376 ----a-w- c:\windows\system32\inetcomm.dll
.
============= FINISH: 12:44:52.47 ===============
couldnt attach the attch file from the log as it wont accept rar and im not sure how to convert from rar to zip cheers

JonTom
2011-08-22, 17:24
Hello muffun and :welcome:

My name is JonTom

Malware Logs can sometimes take a lot of time to research and interpret.

Please be patient while I try to assist with your problem. If at any time you do not understand what is required, please ask for further explanation.

Please note that there is no "Quick Fix" to modern malware infections and we may need to use several different approaches to get your system clean.

Read every reply you receive carefully and thoroughly before carrying out the instructions. You may also find it helpful to print out the instructions you receive, as in some instances you may have to disconnect your computer from the Internet.

PLEASE NOTE: If you do not reply after 5 days your thread will be closed.


Apologies for the delay in responding, the forums are very busy.

Do you still need help with your problem?

If so, please scan the machine with DDS again and post the new logs that are created. There is no need to attach the attach.txt, just paste it directly into your reply.

Once we have the DDS logs, please continue as follows:

DeFogger


Please download DeFogger (http://www.jpshortstuff.247fixes.com/Defogger.exe) to your desktop.
Right Click on DeFogger and select "Run as Administrator" to run the tool.
The application window will appear.
Click the Disable button to disable your CD Emulation drivers.
Click Yes to continue.
A 'Finished!' message will appear.
Click OK.
DeFogger will now ask to reboot the machine - click OK.
IMPORTANT! If you receive an error message while running DeFogger, please post the log defogger_disable which will appear on your desktop.
Do not re-enable these drivers until otherwise instructed.



Please scan your system with GMER


http://img.photobucket.com/albums/v666/sUBs/gmer_zip.gif
Download GMER Rootkit Scanner from here (http://www.gmer.net/gmer.zip) or here (http://www.majorgeeks.com/download.php?det=5198).

Extract the contents of the zipped file to desktop.
Right click on GMER.exe and select "Run as Administrator" to run the program. If asked to allow gmer.sys driver to load, please consent.
If it gives you a warning about rootkit activity and asks if you want to run scan...click on NO.
In the right panel, you will see several boxes that have been checked. Uncheck the following ...
IAT/EAT
Drives/Partition other than Systemdrive (typically C:\)
Show All (don't miss this one)

Then click the Scan button & wait for it to finish.
Once done click on the [Save..] button, and in the File name area, type in "Gmer.txt" or it will save as a .log file which cannot be uploaded to your post.

Save it where you can easily find it, such as your desktop, and post it in your reply.


**Caution**
Rootkit scans often produce false positives. Do NOT take any action on any "<--- ROOKIT" entries


Please post the DDS logs and the GMER log in your next reply. If you encounter any problems with the scans come back and let me know.

JonTom
2011-08-27, 12:39
Due to lack of response, this topic is now closed. If you need continued support, please begin a new thread.