polydactyl
2006-08-04, 19:02
I've been tag-teaming repairs on a backdoor Trojan identified by Ewido as sdbot.add with my daughter. Initial infection was due to clicking on an embedded link in a AIM IM message. Since a number of days have passed and several scans have been performed, I will provide a bit of extra narrative.
At the time of infection, CA Internet Security Suite (Anti-Virus, Anti-Spam, PestPatrol and Firewall) was running and updated. It did not trigger on the event.
A tremendous increase in the amount of modem and router activity was observed by my daughter and Ad-Aware and Spybot were run. They did not detect anything other than cookies with the exception of Spybot which detected and fixed a Win Security Firewall setting and four instances of Fun Web Products which have not been fixed in either normal or safe mode or upon reboot.
Performed an online BitDefender scan which did not produce any result. Downloaded AVG Free for continued use on the PC in conjunction with CA's antivirus. After the AVG Free scan also did not produce a result, downloaded, updated and ran current version of Ewido…which alerted to sdbot.add.
Subsequent Ad-Aware and Spybot scans come back clean (except for Fun Web Products) and there were only two entries from HJT logs that have been removed:
O4 - HKLM\..\Run: [rpcc] rpcc.exe
O23 - Service: Task Manager Message Service (TSKMS) - Unknown owner - C:\WINDOWS\taskms.exe (file missing)
Additional online antivirus scan with Panda and anti-malware with Prevx1R also came back clean.
However, anytime that the PC in on the home network, the modem and router are getting slammed with SMTP, IRC and HTTP traffic.
I've been around the block using most of the common defensive and cleaning tools working on office, acquaintance and home PCs, but this one has me stumped, as I am not seeing anything in the HJT logs or scans that is raising additional red flags. Manual inspection of the running services and registry have also not provided any additional clues.
A cursory look at files in the root of C: found the following files both dated during the initial period of infection, but not detected by any of the online or installed AV's:
l762.exe (7kb) scanned with VirusTotal
Antivirus Version Update Result
AntiVir 6.35.1.0 08.04.2006 TR/Dldr.Small.dib.7
Authentium 4.93.8 08.03.2006 no virus found
Avast 4.7.844.0 08.02.2006 no virus found
AVG 386 08.03.2006 no virus found
BitDefender 7.2 08.04.2006 no virus found
CAT-QuickHeal 8.00 08.04.2006 (Suspicious) - DNAScan
ClamAV devel-20060426 08.04.2006 no virus found
DrWeb 4.33 08.04.2006 Trojan.DownLoader.9899
eTrust-InoculateIT 23.72.86 08.03.2006 no virus found
eTrust-Vet 12.6.2324 08.04.2006 no virus found
Ewido 4.0 08.04.2006 no virus found
Fortinet 2.77.0.0 08.03.2006 suspicious
F-Prot 3.16f 08.03.2006 no virus found
F-Prot4 4.2.1.29 08.03.2006 Possibly a new unknown PE_Virus!Maximus
Ikarus 0.2.65.0 08.04.2006 no virus found
Kaspersky 4.0.2.24 08.04.2006 Trojan-Downloader.Win32.Small.dib
McAfee 4822 08.04.2006 no virus found
Microsoft 1.1440 08.04.2006 no virus found
NOD32v2 1.1692 08.04.2006 a variant of Win32/TrojanDownloader.Small.DIB
Norman 5.90.23 08.04.2006 Suspicious_F.gen
Panda 9.0.0.4 08.04.2006 Suspicious file
Sophos 4.08.0 08.04.2006 no virus found
Symantec 8.0 08.04.2006 no virus found
TheHacker 5.9.8.186 08.04.2006 no virus found
UNA 1.83 08.03.2006 no virus found
VBA32 3.11.0 08.03.2006 no virus found
VirusBuster 4.3.7:9 08.04.2006 Trojan.DL.Small.Gen.16
Sysload32.exe (7kb) (scanned with VirusTotal)
Antivirus Version Update Result
AntiVir 6.35.1.0 08.04.2006 TR/Dldr.Small.dib
Authentium 4.93.8 08.03.2006 no virus found
Avast 4.7.844.0 08.02.2006 no virus found
AVG 386 08.03.2006 no virus found
BitDefender 7.2 08.04.2006 no virus found
CAT-QuickHeal 8.00 08.04.2006 (Suspicious) - DNAScan
ClamAV devel-20060426 08.04.2006 no virus found
DrWeb 4.33 08.04.2006 Trojan.DownLoader.9899
eTrust-InoculateIT 23.72.86 08.03.2006 no virus found
eTrust-Vet 12.6.2324 08.04.2006 no virus found
Ewido 4.0 08.04.2006 no virus found
Fortinet 2.77.0.0 08.03.2006 suspicious
F-Prot 3.16f 08.03.2006 no virus found
F-Prot4 4.2.1.29 08.03.2006 Possibly a new unknown PE_Virus!Maximus
Ikarus 0.2.65.0 08.04.2006 no virus found
Kaspersky 4.0.2.24 08.04.2006 Trojan-Downloader.Win32.Small.dib
McAfee 4822 08.04.2006 no virus found
Microsoft 1.1440 08.04.2006 no virus found
NOD32v2 1.1692 08.04.2006 a variant of Win32/TrojanDownloader.Small.DIB
Norman 5.90.23 08.04.2006 Suspicious_F.gen
Panda 9.0.0.4 08.04.2006 Suspicious file
Sophos 4.08.0 08.04.2006 no virus found
Symantec 8.0 08.04.2006 no virus found
TheHacker 5.9.8.186 08.04.2006 no virus found
UNA 1.83 08.03.2006 no virus found
VBA32 3.11.0 08.03.2006 no virus found
VirusBuster 4.3.7:9 08.04.2006 Trojan.DL.Small.Gen.16
I may need some advice on running rootkit tools or logging hidden processes. I shall post the most recent HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 8:27:01 PM, on 8/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DropBox\DropBox\DropBox.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-4.0.380.0\QOELoader.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\SurfControl\CyberPatrol\cpserver.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust Personal Firewall\ca.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myspace.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CyberPatrolNew] "C:\Program Files\SurfControl\CyberPatrol\cphq.exe" /m
O4 - HKLM\..\Run: [DropBoxUtility] "C:\Program Files\DropBox\DropBox\DropBox.exe" /s
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-4.0.380.0\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust Personal Firewall\ca.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [PrevxOne] C:\Program Files\Prevx1\PXConsole.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1107010274280
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Thanks in advance for your assistance in resolving this matter.
At the time of infection, CA Internet Security Suite (Anti-Virus, Anti-Spam, PestPatrol and Firewall) was running and updated. It did not trigger on the event.
A tremendous increase in the amount of modem and router activity was observed by my daughter and Ad-Aware and Spybot were run. They did not detect anything other than cookies with the exception of Spybot which detected and fixed a Win Security Firewall setting and four instances of Fun Web Products which have not been fixed in either normal or safe mode or upon reboot.
Performed an online BitDefender scan which did not produce any result. Downloaded AVG Free for continued use on the PC in conjunction with CA's antivirus. After the AVG Free scan also did not produce a result, downloaded, updated and ran current version of Ewido…which alerted to sdbot.add.
Subsequent Ad-Aware and Spybot scans come back clean (except for Fun Web Products) and there were only two entries from HJT logs that have been removed:
O4 - HKLM\..\Run: [rpcc] rpcc.exe
O23 - Service: Task Manager Message Service (TSKMS) - Unknown owner - C:\WINDOWS\taskms.exe (file missing)
Additional online antivirus scan with Panda and anti-malware with Prevx1R also came back clean.
However, anytime that the PC in on the home network, the modem and router are getting slammed with SMTP, IRC and HTTP traffic.
I've been around the block using most of the common defensive and cleaning tools working on office, acquaintance and home PCs, but this one has me stumped, as I am not seeing anything in the HJT logs or scans that is raising additional red flags. Manual inspection of the running services and registry have also not provided any additional clues.
A cursory look at files in the root of C: found the following files both dated during the initial period of infection, but not detected by any of the online or installed AV's:
l762.exe (7kb) scanned with VirusTotal
Antivirus Version Update Result
AntiVir 6.35.1.0 08.04.2006 TR/Dldr.Small.dib.7
Authentium 4.93.8 08.03.2006 no virus found
Avast 4.7.844.0 08.02.2006 no virus found
AVG 386 08.03.2006 no virus found
BitDefender 7.2 08.04.2006 no virus found
CAT-QuickHeal 8.00 08.04.2006 (Suspicious) - DNAScan
ClamAV devel-20060426 08.04.2006 no virus found
DrWeb 4.33 08.04.2006 Trojan.DownLoader.9899
eTrust-InoculateIT 23.72.86 08.03.2006 no virus found
eTrust-Vet 12.6.2324 08.04.2006 no virus found
Ewido 4.0 08.04.2006 no virus found
Fortinet 2.77.0.0 08.03.2006 suspicious
F-Prot 3.16f 08.03.2006 no virus found
F-Prot4 4.2.1.29 08.03.2006 Possibly a new unknown PE_Virus!Maximus
Ikarus 0.2.65.0 08.04.2006 no virus found
Kaspersky 4.0.2.24 08.04.2006 Trojan-Downloader.Win32.Small.dib
McAfee 4822 08.04.2006 no virus found
Microsoft 1.1440 08.04.2006 no virus found
NOD32v2 1.1692 08.04.2006 a variant of Win32/TrojanDownloader.Small.DIB
Norman 5.90.23 08.04.2006 Suspicious_F.gen
Panda 9.0.0.4 08.04.2006 Suspicious file
Sophos 4.08.0 08.04.2006 no virus found
Symantec 8.0 08.04.2006 no virus found
TheHacker 5.9.8.186 08.04.2006 no virus found
UNA 1.83 08.03.2006 no virus found
VBA32 3.11.0 08.03.2006 no virus found
VirusBuster 4.3.7:9 08.04.2006 Trojan.DL.Small.Gen.16
Sysload32.exe (7kb) (scanned with VirusTotal)
Antivirus Version Update Result
AntiVir 6.35.1.0 08.04.2006 TR/Dldr.Small.dib
Authentium 4.93.8 08.03.2006 no virus found
Avast 4.7.844.0 08.02.2006 no virus found
AVG 386 08.03.2006 no virus found
BitDefender 7.2 08.04.2006 no virus found
CAT-QuickHeal 8.00 08.04.2006 (Suspicious) - DNAScan
ClamAV devel-20060426 08.04.2006 no virus found
DrWeb 4.33 08.04.2006 Trojan.DownLoader.9899
eTrust-InoculateIT 23.72.86 08.03.2006 no virus found
eTrust-Vet 12.6.2324 08.04.2006 no virus found
Ewido 4.0 08.04.2006 no virus found
Fortinet 2.77.0.0 08.03.2006 suspicious
F-Prot 3.16f 08.03.2006 no virus found
F-Prot4 4.2.1.29 08.03.2006 Possibly a new unknown PE_Virus!Maximus
Ikarus 0.2.65.0 08.04.2006 no virus found
Kaspersky 4.0.2.24 08.04.2006 Trojan-Downloader.Win32.Small.dib
McAfee 4822 08.04.2006 no virus found
Microsoft 1.1440 08.04.2006 no virus found
NOD32v2 1.1692 08.04.2006 a variant of Win32/TrojanDownloader.Small.DIB
Norman 5.90.23 08.04.2006 Suspicious_F.gen
Panda 9.0.0.4 08.04.2006 Suspicious file
Sophos 4.08.0 08.04.2006 no virus found
Symantec 8.0 08.04.2006 no virus found
TheHacker 5.9.8.186 08.04.2006 no virus found
UNA 1.83 08.03.2006 no virus found
VBA32 3.11.0 08.03.2006 no virus found
VirusBuster 4.3.7:9 08.04.2006 Trojan.DL.Small.Gen.16
I may need some advice on running rootkit tools or logging hidden processes. I shall post the most recent HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 8:27:01 PM, on 8/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Prevx1\PXAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\DropBox\DropBox\DropBox.exe
C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-4.0.380.0\QOELoader.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe
C:\Program Files\SurfControl\CyberPatrol\cpserver.exe
C:\Program Files\CA\eTrust Internet Security Suite\eTrust Personal Firewall\ca.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Prevx1\PXConsole.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://myspace.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Malicious Scripts Scanner - {55EA1964-F5E4-4D6A-B9B2-125B37655FCB} - C:\Documents and Settings\All Users\Application Data\Prevx\pxbho.dll
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [CyberPatrolNew] "C:\Program Files\SurfControl\CyberPatrol\cphq.exe" /m
O4 - HKLM\..\Run: [DropBoxUtility] "C:\Program Files\DropBox\DropBox\DropBox.exe" /s
O4 - HKLM\..\Run: [CaISSDT] "C:\Program Files\CA\eTrust Internet Security Suite\caissdt.exe"
O4 - HKLM\..\Run: [eTrustPPAP] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust PestPatrol Anti-Spyware\PPActiveDetection.exe"
O4 - HKLM\..\Run: [QOELOADER] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust Anti-Spam\QSP-4.0.380.0\QOELoader.exe"
O4 - HKLM\..\Run: [CaAvTray] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVTray.exe"
O4 - HKLM\..\Run: [CAVRID] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\CAVRID.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\CA\eTrust Internet Security Suite\eTrust Personal Firewall\ca.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [PrevxOne] C:\Program Files\Prevx1\PXConsole.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {0A5FD7C5-A45C-49FC-ADB5-9952547D5715} (Creative Software AutoUpdate) - http://www.creative.com/su/ocx/15015/CTSUEng.cab
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) - http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1107010274280
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: CAISafe - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\ISafe.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Prevx Agent (PREVXAgent) - Unknown owner - C:\Program Files\Prevx1\PXAgent.exe" -f (file missing)
O23 - Service: VET Message Service (VETMSGNT) - Computer Associates International, Inc. - C:\Program Files\CA\eTrust Internet Security Suite\eTrust EZ Antivirus\VetMsg.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
Thanks in advance for your assistance in resolving this matter.