Maybe it helps if you re-read what I wrote.
Hi, Sandra.
Thanks for dropping in and trying to explain. And just so you know, I did read everything that you wrote (in fact, I read all of it several times) before I posted my question, and I just re-read it all again — and I'm still confused about some things.
Please take no offense at my following criticism, but I think it might be good if you tried explaining the situation a little better. And the web page in question (this one:
http://www.safer-networking.org/personal/purchase/) is in need of a major rewrite to be made more clear.
For example, here are some of the confusing points: You said, "
All precious features like scanning, fixing and passive protection features such as the immunization will still be available. Of course shredding files is an essential part of the free version as well. Separate scans for Rootkits or single file scans are also part of Spybot - Search & Destroy 2.0 Free Edition. Some features, like support for networked environments, boot CD creation and more - features that the average user may not require, will be available to licensed users.
Okay, that seems to be clear enough. Spybot S & D 2.0 will eventually be made available in two versions: a free version for private home-users, and a licensed professional version with additional features. I understand that.
However, what I don't understand are the following two things:
1.) When I click the link (
http://www.safer-networking.org/ ) for the free version, it takes me to the professional version (the version in which there will be a charge for the license). This is extremely confusing, and it gives the impression that there will be no free version of Spybot S & D 2.0 (only the professional version) since there is no mention of the free version — nor is there any option to download and try the release candidate of the free version, either. The site is giving the impression that there isn't a free version of Spybot S & D 2.0, and unless someone comes here to the forums for more info, they will certainly be led to believe that's the case. In other words, the wording on the site could be scaring away many potential future users of Spybot S & D 2.0.
2.) And this is even more confusing: On this page here (
http://www.safer-networking.org/personal/purchase/ ), on the right side of the page, it says, "
Spybot 2.0 Professional Edition is for private use only. If this is not for private use, please click here."
Well, what's so confusing to many people, including me, is that the free version is the one that's supposed to be for private home-use, and the Professional Edition is supposed to be for, well, professionals. But the wording on the above page seems to say otherwise — as it appears to be describing the Professional Edition as being the one that's for private home-use. And once again, it gives the impression that there will be no free version.
Do you see what I mean, and do you see how confusing that is?
I'm sure that most people visiting your main site are not coming to the forums for more information, and to them (the majority of your users), you are giving them the wrong impression — since it appears that Spybot S & D 2.0 is only going to be available in the professional version (for which there will be a charge) — since no mention is made of the free version.
That needs to be fixed.