• Welcome Guest, to the Spybot Forums! It's 2025, and we just upgraded our forum software.

    Today is Safer Internet Day, and with our new forum, you can finally use passkeys to login. That was about time!

    Of course, you could ask if a forum is still useful, with so many social media networks out there where you might already have an account, and met a lot of users. You can now use your login from some of those networks to log in here. And by posting here, your question and data is stored on our servers and not automatically shared with a whole social media network.

    We'll also start using the forum for small bits of information, announcements and more again.

stale

Greetings draterf250,

You do need an antivirus, I would recommend just one of the ones listed below. More than one AV will cause you problems. In my final speech I will have more recommendations
Microsoft Security Essentials at http://www.microsoft.com/security/pc-security/mse.aspx
AVAST from here http://download.cnet.com/Avast-Free-Antivirus/3000-2239_4-10019223.html
AVIRA from here http://download.cnet.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935.html

Next
Download TFC to your desktop
  • Close any open windows.
  • Double click the TFC icon to run the program
  • TFC will close all open programs itself in order to run,
  • Click the Start button to begin the process.
  • Allow TFC to run uninterrupted.
  • The program should not take long to finish it's job
  • Once its finished it should automatically reboot your machine,
  • if it doesn't, manually reboot to ensure a complete clean

Next
Please download Malwarebytes' Anti-Malware from Here.
Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.


Next
Please use Internet Explorer to download and run the following scan: Eset Online Scanner
  • Place a check mark in the box YES, I accept the Terms Of Use
  • Click the Start button.
  • Now click the Install button.
  • Click Start. The scanner engine will initialize and update.
  • Do Not place a check mark in the box beside Remove found threats.
  • Click the Scan button. The scan will now run, please be patient.
  • When the scan finishes if there are any infections you will see a List of found threats.
  • Click Export to text file
  • Copy and paste the contents of the C:\Program Files\ESET\log.txt into your next reply.
  • If no threats are found there will be no list, this is good, just tell me that no threats were found.

Logs to post:
  • Malwarebyte.txt
    [*]Results of ESET scan
    [*]How is your PC running now.
 
Back
Top