Computer Really Slow

[IamNumber1]

Computer really slow on start up. Also don't know what ccSvcHst.exe is, it starts up with it. Really slow opening programs.



DDS Log:

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 7.0.5730.13 BrowserJavaVersion: 1.6.0_21
Run by bpcberger at 15:48:38 on 2011-08-28
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.255.22 [GMT -4:00]
.
AV: Norton Security Suite *Enabled/Updated* {E10A9785-9598-4754-B552-92431C1C35F8}
FW: Norton Security Suite *Enabled*
.
============== Running Processes ===============
.
C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
svchost.exe
svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Linksys\Linksys Updater\bin\LinksysUpdater.exe
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\WINDOWS\system32\java.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe -k imgsvc
C:\Program Files\Norton Security Suite\Engine\3.8.0.41\ccSvcHst.exe
C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ArcCon.ac
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Java\Java Update\jucheck.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\Program Files\Mozilla Firefox\firefox.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.comcast.net/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - c:\program files\norton security suite\engine\3.8.0.41\IPSBHO.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - c:\program files\norton security suite\engine\3.8.0.41\coIEPlg.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [EPSON WorkForce 500 Series] c:\windows\system32\spool\drivers\w32x86\3\e_fatieqa.exe /fu "c:\docume~1\bpcber~1\locals~1\temp\E_S44C.tmp" /EF "HKCU"
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSConfig] c:\windows\pchealth\helpctr\binaries\MSConfig.exe /auto
StartupFolder: c:\docume~1\bpcber~1\startm~1\programs\startup\erunta~1.lnk - c:\program files\erunt\AUTOBACK.EXE
IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office10\EXCEL.EXE/3000
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office11\REFIEBAR.DLL
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {33564D57-9980-0010-8000-00AA00389B71} - hxxp://download.microsoft.com/download/D/0/D/D0DD87DA-994F-4334-8B55-AF2E4D98ED0C/wmv9dmo.cab
DPF: {8100D56A-5661-482C-BEE8-AFECE305D968} - hxxp://upload.facebook.com/controls/2009.07.28_v5.5.8.1/FacebookPhotoUploader55.cab
DPF: {8A94C905-FF9D-43B6-8708-F0F22D22B1CB} - hxxp://www.worldwinner.com/games/shared/wwlaunch.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {8F6E7FB2-E56B-4F66-A4E1-9765D2565280} - hxxp://www.worldwinner.com/games/launcher/ie/v2.22.01.0/iewwload.cab
DPF: {A52FBD2B-7AB3-4F6B-90E3-91C772C5D00F} - hxxp://www.worldwinner.com/games/v57/wof/wof.cab
DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: DhcpNameServer = 192.168.1.1 68.87.64.150 68.87.75.198
TCP: Interfaces\{CF2825E5-8FE5-4A35-B1F7-1D24C0D9DA40} : DhcpNameServer = 192.168.1.1 68.87.64.150 68.87.75.198
Handler: cdo - {CD00020A-8B95-11D1-82DB-00C04FB1625D} - c:\program files\common files\microsoft shared\web folders\PKMCDO.DLL
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - c:\program files\norton security suite\engine\3.8.0.41\CoIEPlg.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\documents and settings\bpcberger\application data\mozilla\firefox\profiles\bsixp4h6.default\
FF - prefs.js: browser.search.defaulturl - hxxp://aim.search.aol.com/aol/search?query={searchTerms}&invocationType=tb50-ff-aim-chromesbox-en-us&tb_uuid=20100920182322046&tb_oid=27-09-2010&tb_mrud=27-09-2010
FF - prefs.js: browser.search.selectedEngine - AOL Search
FF - prefs.js: browser.startup.homepage - hxxp://www.aol.com/?src=aim&ncid=snsusaimc00000001
FF - prefs.js: keyword.URL - hxxp://slirsredirect.search.aol.com/redirector/sredir?sredir=2706&invocationType=tb50-ff-aim-ab-en-us&tb_uuid=20100920182322046&tb_oid=27-09-2010&tb_mrud=27-09-2010&query=
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npCouponPrinter.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npMozCouponPrinter.dll
FF - Ext: Default: {972ce4c6-7e08-4474-a285-3208198ce6fd} - c:\program files\mozilla firefox\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
FF - Ext: Java Console: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA}
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\microsoft.net\framework\v3.5\windows presentation foundation\DotNetAssistantExtension
FF - Ext: Java Quick Starter: jqs@sun.com - c:\program files\java\jre6\lib\deploy\jqs\ff
FF - Ext: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - %profile%\extensions\{20a82645-c095-46ed-80e3-08825760534b}
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(yahoo.homepage.dontask, true
============= SERVICES / DRIVERS ===============
.
R1 BHDrvx86;Symantec Heuristics Driver;c:\windows\system32\drivers\n360\0308000.029\BHDrvx86.sys [2010-3-15 259632]
R1 ccHP;Symantec Hash Provider;c:\windows\system32\drivers\n360\0308000.029\cchpx86.sys [2010-3-15 482432]
R1 IDSxpx86;IDSxpx86;c:\documents and settings\all users.windows\application data\norton\{0c55c096-0f1d-4f28-aaa2-85ef591126e7}\norton\definitions\ipsdefs\20110826.030\IDSXpx86.sys [2011-8-26 356280]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files\common files\symantec shared\eengine\EraserUtilRebootDrv.sys [2011-7-31 105592]
.
=============== Created Last 30 ================
.
2011-08-28 19:35:39 -------- d-----w- c:\windows\pss
2011-08-28 17:42:47 -------- d-----w- c:\documents and settings\bpcberger\application data\Malwarebytes
2011-08-28 17:41:16 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-08-28 17:40:48 -------- d-----w- c:\documents and settings\all users.windows\application data\Malwarebytes
2011-08-28 17:40:27 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-08-28 17:40:20 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-08-11 02:51:48 139656 -c----w- c:\windows\system32\dllcache\rdpwd.sys
2011-08-11 02:51:37 10496 -c----w- c:\windows\system32\dllcache\ndistapi.sys
.
==================== Find3M ====================
.
2011-07-15 13:29:31 456320 ----a-w- c:\windows\system32\drivers\mrxsmb.sys
2011-07-08 14:02:00 10496 ----a-w- c:\windows\system32\drivers\ndistapi.sys
2011-06-24 14:10:36 139656 ----a-w- c:\windows\system32\drivers\rdpwd.sys
2011-06-21 18:45:58 832512 ----a-w- c:\windows\system32\wininet.dll
2011-06-21 18:45:57 78336 ------w- c:\windows\system32\ieencode.dll
2011-06-21 18:45:57 1830912 ------w- c:\windows\system32\inetcpl.cpl
2011-06-21 18:45:57 17408 ------w- c:\windows\system32\corpol.dll
2011-06-21 11:47:20 389120 ------w- c:\windows\system32\html.iec
2011-06-20 17:44:52 293376 ----a-w- c:\windows\system32\winsrv.dll
2011-06-02 14:02:05 1858944 ----a-w- c:\windows\system32\win32k.sys
.
============= FINISH: 15:52:34.65 ===============

[Blade81]

Hi,

No wonder the system is slow. You seem to have little RAM installed there while still running resource consuming Norton there. You should install more RAM there. 512 MB is recommended minimum amount for Windows XP.

[IamNumber1]

Hi,

No wonder the system is slow. You seem to have little RAM installed there while still running resource consuming Norton there. You should install more RAM there. 512 MB is recommended minimum amount for Windows XP.

Will the computer run smoother if I uninstall Norton? Also, how much ram does the computer have?

[Blade81]

Hi,

System appears to have 256MB installed. Uninstalling Norton should free some resources.

As a sidenote, system has some unpatched vulnerabilities there. It's recommended to download and run Secunia Personal Software Inspector (PSI) (http://secunia.com/vulnerability_scanning/personal/) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.

[Blade81]

Due to inactivity, this thread will now be closed.

Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.

If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.