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View Full Version : Please help! Computer keeps getting worse & it barely functions



JoyfulJourney
2011-09-08, 05:07
Hi,

I'm hoping to find some help on here. I'm having terrible computer problems and can't figure out what's wrong. It's at the point where I can barely get anything done & am afraid to reboot it!

System: Windows Vista
Antivirus: AVG
Firewall: PC Tools (used to have Commodo until recently)
Malware/spyware removal: Spybot & AD-aware

I regularly defrag my system.

Problems: Very slow to open things, freezes up easily, Google Chrome will not load any web pages and Firefox freezes for 30 seconds anytime I want to do anything including scrolling down the page. If i try to delete an item, even a photo, it takes forever & I end up force closing the program. Same when I try to uninstall a program (like Google Chrome). I've had to perform a system restore several times just to get my computer to a point where I can use it to try to fix it. All problems seem to occur after I've restarted the system. Example: It was fine last night ( I had installed & used Safari Browser) and today when I booted up the system it wouldn't open anything & froze if I even clicked on the start menu. Had to put it into safe mode to system restore so I could post on here & download the DDS tool. It also seemed to have blocked my internet connection which the system restore fixed.

AVG found a trojan a few weeks ago and has found a few issues since July. Problems started end of June and have continually gotten worse. I've run AVG, AD-aware (found 88 items) and Spybot (found 10 browser tracking cookies) all in the last 24 hours all in safe mode. AVG Resident Shield pops up anytime I open Firefox too.

Help is greatly appreciated!! Logs are below as requested.

.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421
Run by Jessalyn at 19:47:45 on 2011-09-07
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2010.827 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW: PC Tools Firewall Plus *Disabled* {175D0B73-9F8F-2CA9-8BF1-62277A276DC9}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG10\avgchsvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Windows\system32\atashost.exe
C:\Windows\Explorer.EXE
C:\Program Files\AVG\AVG10\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\ACFXAU32.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe
C:\Program Files\AVG\AVG10\avgnsx.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\AVG\AVG10\avgtray.exe
C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\wuauclt.exe
C:\PROGRA~1\AVG\AVG10\avgrsx.exe
C:\Program Files\AVG\AVG10\avgcsrvx.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
uURLSearchHooks: H - No File
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRun: [Google Update] "c:\users\jessalyn\appdata\local\google\update\GoogleUpdate.exe" /c
uRun: [DW6] "c:\program files\the weather channel fw\desktop\DesktopWeather.exe"
uRun: [EA Core] "c:\program files\electronic arts\eadm\Core.exe" -silent
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [QuickSet] c:\program files\dell\quickset\QuickSet.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ContentTransferWMDetector.exe] c:\program files\sony\content transfer\ContentTransferWMDetector.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRunOnce: [Launcher] c:\program files\dell datasafe local backup\components\scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "c:\program files\dell datasafe local backup\components\dsupdate\runhstart.bat"
StartupFolder: c:\users\jessalyn\appdata\roaming\micros~1\windows\startm~1\programs\startup\hughes~1.lnk - c:\program files\hughesnetstatusmeter\hughesnetstatusmeter\HughesNetStatusMeter.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: myitlab.com\www
Trusted Zone: pearsoncmg.com
Trusted Zone: pearsoncmg.com\www
Trusted Zone: pearsoned.com
Trusted Zone: pearsoned.com\myitlab
Trusted Zone: pearsoned.com\www
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{9FF25A3F-266B-42F1-8393-901E978BD6AF} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{A1ADC108-8174-4D4F-9A39-8F38905A4E34} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: avgsecuritytoolbar - {F2DDE6B2-9684-4A55-86D4-E255E237B77C} - c:\program files\avg\avg10\toolbar\IEToolbar.dll
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs:
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\jessalyn\appdata\roaming\mozilla\firefox\profiles\gyml8ex7.default\
FF - prefs.js: keyword.URL - hxxp://search.avg.com/route/?d=4cbf56b5&v=7.007.026.001&i=23&tp=ab&iy=&ychte=us&lng=en-US&q=
FF - component: c:\program files\avg\avg10\firefox4\components\avgssff4.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg10\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - component: c:\program files\common files\spigot\wtxpcom\components\WidgiToolbarFF.dll
FF - component: c:\users\jessalyn\appdata\roaming\mozilla\firefox\profiles\gyml8ex7.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\FFExternalAlertGecko19.dll
FF - component: c:\users\jessalyn\appdata\roaming\mozilla\firefox\profiles\gyml8ex7.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}\components\RadioWMPCoreGecko19.dll
FF - component: c:\users\jessalyn\appdata\roaming\mozilla\firefox\profiles\gyml8ex7.default\extensions\engine@conduit.com\components\FFExternalAlertGecko19.dll
FF - component: c:\users\jessalyn\appdata\roaming\mozilla\firefox\profiles\gyml8ex7.default\extensions\engine@conduit.com\components\RadioWMPCoreGecko19.dll
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\users\jessalyn\appdata\local\google\update\1.3.21.65\npGoogleUpdate3.dll
FF - plugin: c:\users\jessalyn\appdata\roaming\move networks\plugins\npqmp071505000011.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-2-22 22992]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-3-16 32592]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-12-13 64288]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-1-7 248656]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-3-1 34896]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-4-5 297168]
R2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_f6ef8056\AEstSrv.exe [2009-7-11 81920]
R2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2011-4-28 20376]
R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-4-18 7398752]
R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2011-2-8 269520]
R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-12-3 2152152]
R2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2011-9-5 286000]
R2 SftService;SoftThinks Agent Service;c:\program files\dell datasafe local backup\SftService.exe [2009-7-11 636144]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-4-14 134480]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-2-10 24144]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-2-10 28624]
R3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-12-3 15232]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-9-7 1153368]
S3 acfva;acfva;c:\windows\system32\drivers\ACFVA32.sys [2009-8-4 86656]
S3 AVG Security Toolbar Service;AVG Security Toolbar Service;c:\program files\avg\avg10\toolbar\ToolbarBroker.exe [2011-4-29 947528]
S3 B-Service;B-Service;c:\users\jessalyn\documents\downloads\b-service.exe --> c:\users\jessalyn\documents\downloads\B-Service.exe [?]
S3 dgcfltr;DGC Filter Driver;c:\windows\system32\drivers\ACFDCP32.sys [2009-8-4 28800]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-4 22904]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-09-08 00:54:16 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-09-08 00:54:16 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-09-06 08:12:28 -------- d-----w- c:\program files\Bonjour(1)
2011-09-06 08:09:07 -------- d-----w- c:\program files\Apple Software Update(0)
2011-09-05 17:42:21 -------- d-----w- c:\users\jessalyn\appdata\roaming\PCToolsFirewallPlus
2011-09-05 17:32:50 -------- d-----w- c:\users\jessalyn\{50987943-6f71-4529-9448-c2fff4102bc4}
2011-09-05 17:31:37 89472 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2011-09-05 17:31:37 32808 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2011-09-05 17:31:37 -------- d-----w- c:\program files\common files\PC Tools
2011-09-05 17:31:35 125248 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2011-09-05 17:31:31 -------- d-----w- c:\program files\PC Tools Firewall Plus
2011-08-20 04:53:32 -------- d-----w- c:\users\jessalyn\appdata\local\Opera
2011-08-16 21:34:43 -------- d-----w- c:\users\jessalyn\appdata\local\{18BF5BF7-3E3F-480E-87EF-A0F2727E1B31}
2011-08-16 06:17:51 -------- d-----w- c:\users\jessalyn\appdata\local\{09A11E8A-BB19-4D78-B2C0-AFF9C734C1BD}
2011-08-16 06:17:30 -------- d-----w- c:\users\jessalyn\appdata\local\{99D523F2-03E1-4BCC-ACA6-CF79F4084D36}
2011-08-15 05:34:00 -------- d-----w- c:\users\jessalyn\appdata\local\{0FEE7CC8-1468-407B-961D-E64F08BD660B}
2011-08-15 05:33:40 -------- d-----w- c:\users\jessalyn\appdata\local\{61E54A9D-4DEE-45AC-8E0C-A105818801F3}
2011-08-11 16:55:05 -------- d-----w- c:\users\jessalyn\appdata\local\{D0D704C7-B6C3-48FB-9E5C-187E7D5BC7DF}
2011-08-11 16:54:38 -------- d-----w- c:\users\jessalyn\appdata\local\{351F9245-56BA-4274-904E-D2F0C2455E96}
2011-08-11 04:50:02 -------- d-----w- c:\users\jessalyn\appdata\local\{1312EE3C-3663-4084-87D3-34A854299DAB}
2011-08-11 04:49:28 -------- d-----w- c:\users\jessalyn\appdata\local\{CBB15045-9747-41E9-8DA5-5DA44A13565B}
2011-08-10 16:28:06 -------- d-----w- c:\users\jessalyn\appdata\local\{776BCEA8-CD0A-484E-AC7F-2002AF99BEB1}
2011-08-10 16:27:45 -------- d-----w- c:\users\jessalyn\appdata\local\{3FA621A3-CC8E-4AF6-BB7B-E07B1F421FEC}
2011-08-10 05:49:33 375808 ----a-w- c:\windows\system32\winsrv.dll
2011-08-10 05:49:26 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-08-10 05:49:19 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-08-10 05:48:43 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-08-10 05:48:43 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-08-10 05:48:40 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-08-10 04:27:06 -------- d-----w- c:\users\jessalyn\appdata\local\{6AD0F0A6-E571-4012-9508-4EEC01A7CFEE}
2011-08-10 04:26:37 -------- d-----w- c:\users\jessalyn\appdata\local\{3C8C0D26-9B5F-4249-8FA2-BCF1C95E9FF1}
.
==================== Find3M ====================
.
2011-07-22 02:54:43 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-03 18:38:57 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
.
============= FINISH: 19:49:43.45 ===============

ken545
2011-09-11, 21:10
:snwelcome:


Please read Before You Post (http://forums.spybot.info/showthread.php?t=288)
While best efforts are made to assist in removing infections safely, unexpected stuff can happen. It is advisable that you back up your important data before starting any clean up procedure. Neither Safer Networking Forums nor the Analyst providing the advice may be held responsible for any loss.

Until we deem your system clean I am going to ask you not to install or uninstall any software or hardware except for the programs we may run.



Please download ATF Cleaner (http://majorgeeks.com/ATF_Cleaner_d4949.html) by Atribune to your desktop.

Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.Your system may start up slower after running ATF Cleaner, this is expected but will be back to normal after the first or second boot up
Please note: If you use online banking or are registered online with any other organizations, ensure you have memorized password and other personal information as removing cookies will temporarily disable the auto-login facility. If you want to keep your log on info, just click on Select All and then uncheck cookies




Please download Malwarebytes from Here (http://www.malwarebytes.org/mbam-download.php) or Here (http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html)


Double-click mbam-setup.exe and follow the prompts to install the program.
At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
If an update is found, it will download and install the latest version.
Once the program has loaded, select Perform quick scan, then click Scan.
http://i24.photobucket.com/albums/c30/ken545/MBAMCapture.jpg
When the scan is complete, click OK, then Show Results to view the results.
Be sure that everything is checked, and click Remove Selected .
When completed, a log will open in Notepad. Please save it to a convenient location and post the results.
Note: If you receive a notice that some of the items couldn't be removed, that they have been added to the delete on reboot list, please reboot.
Post the report please

JoyfulJourney
2011-09-11, 21:21
Thank you! I'll get started on this. :D:

JoyfulJourney
2011-09-12, 08:29
Hi,

I can't get ATF Cleaner to run. By that I mean that I downloaded it and when I started it up I followed the directions & selected "All" to remove. But it just sits there with the mouse in that little circle for a bit and then it's like nothing happened. No results or anything. So I close it out and start over again. Did this a couple times and even left it for 2 hours. Same results. I'm attaching the log from MalwareBytes - it didn't find anything to remove.

Thank you!

ken545
2011-09-12, 10:01
Good Morning,

Whats happening with ATF Cleaner is most likely an over abundance of not needed junk files on your system, what you need to do is instead of Select All, just start at the top of the list and check one moduale at a time until you get them all, a word of warning, if you check cookies you will lose most of your log on data for sites you frequent so if you dont have them written down or remembered you may not be able to get into those sites, so bypass cookies if need be


MBAM came back clean, lets check for a rootkit


Download aswMBR.exe (http://public.avast.com/~gmerek/aswMBR.exe) ( 511KB ) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan
http://public.avast.com/~gmerek/aswMBR1.png

On completion of the scan click save log, save it to your desktop and post in your next reply
http://public.avast.com/~gmerek/aswMBR2.png

JoyfulJourney
2011-09-13, 00:07
Hi,

I have attached the log from the rootkit scanner. I've gotten ATF to clean everything but history & cookies, it's working on history right now but it's taking awhile.

:thanks:

ken545
2011-09-13, 01:24
Hi,

Please just copy and paste any logs we ask for in lew of attaching them, its easier of us to analyze.

aswMBR came back ok


After you run ATF Cleaner and clean all those out, run it again with Select All, I think you will find it will run fine now, I run this program on my systems on a weekly basis and you should too to clean out all the clutter

I would like you to run this program but its important that AVG and your Firewall are disabled



Download ComboFix from one of these locations:

Link 1 (http://download.bleepingcomputer.com/sUBs/ComboFix.exe)
Link 2 (http://www.forospyware.com/sUBs/ComboFix.exe)


* IMPORTANT !!! Save ComboFix.exe to your Desktop


Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools
See this Link (http://www.bleepingcomputer.com/forums/topic114351.html) for programs that need to be disabled and instruction on how to disable them.
Remember to re-enable them when we're done.


Double click on ComboFix.exe & follow the prompts.


As part of it's process, ComboFix will check to see if the Microsoft Windows Recovery Console is installed. With malware infections being as they are today, it's strongly recommended to have this pre-installed on your machine before doing any malware removal. It will allow you to boot up into a special recovery/repair mode that will allow us to more easily help you should your computer have a problem after an attempted removal of malware.


Follow the prompts to allow ComboFix to download and install the Microsoft Windows Recovery Console, and when prompted, agree to the End-User License Agreement to install the Microsoft Windows Recovery Console.

**Please note: If the Microsoft Windows Recovery Console is already installed, ComboFix will continue it's malware removal procedures.



http://img.photobucket.com/albums/v706/ried7/RC1.png


Once the Microsoft Windows Recovery Console is installed using ComboFix, you should see the following message:

http://img.photobucket.com/albums/v706/ried7/RC2-1.png

Click on Yes, to continue scanning for malware.

When finished, it shall produce a log for you. Please include the C:\ComboFix.txt in your next reply.

*If there is no internet connection when Combofix has completely finished then restart your computer to restore back the connections.

JoyfulJourney
2011-09-14, 03:25
Can you tell me how to turn off AVG Free 2012? I know older versions (before 2011) you could disable by right clicking on the tray icon. I can't figure out how to turn it off so I can run Combofix!

ken545
2011-09-14, 09:55
Try this
http://free.avg.com/ww-en/faq.num-3031

JoyfulJourney
2011-09-15, 05:07
:thanks: Here's the log from ComboFix. I had to run it twice because the first time it was stuck on "creating a system restore point" for 3 hours.

ComboFix 11-09-14.02 - Jessalyn 09/14/2011 19:20:27.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2010.949 [GMT -7:00]
Running from: c:\users\Jessalyn\Downloads\ComboFix.exe
AV: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
FW: PC Tools Firewall Plus *Disabled* {175D0B73-9F8F-2CA9-8BF1-62277A276DC9}
SP: AVG Anti-Virus Free Edition 2012 *Disabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\users\Jessalyn\AppData\Roaming\inst.exe
E:\Autorun.inf
.
.
((((((((((((((((((((((((( Files Created from 2011-08-15 to 2011-09-15 )))))))))))))))))))))))))))))))
.
.
2011-09-15 02:35 . 2011-09-15 02:35 -------- d-----w- c:\users\Default\AppData\Local\temp
2011-09-14 01:18 . 2011-09-14 01:18 -------- d-----w- c:\users\Jessalyn\AppData\Roaming\AVG2012
2011-09-14 01:17 . 2011-09-14 01:17 -------- d-----w- c:\program files\Common Files\AVG Secure Search
2011-09-14 01:17 . 2011-09-14 01:17 -------- d-----w- c:\program files\AVG Secure Search
2011-09-14 01:17 . 2011-09-14 01:22 -------- d-----w- c:\programdata\AVG2012
2011-09-14 00:03 . 2011-08-10 12:14 2409784 ----a-w- c:\program files\Windows Mail\OESpamFilter.dat
2011-09-12 04:20 . 2011-09-12 04:20 -------- d-----w- c:\users\Jessalyn\AppData\Roaming\Malwarebytes
2011-09-12 04:19 . 2011-07-07 02:52 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-12 04:19 . 2011-09-12 04:19 -------- d-----w- c:\programdata\Malwarebytes
2011-09-12 04:19 . 2011-09-12 04:19 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-12 04:19 . 2011-07-07 02:52 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-08 00:54 . 2011-09-08 02:42 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-09-08 00:54 . 2011-09-08 00:54 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-09-08 00:48 . 2011-09-08 00:49 -------- d-----w- c:\program files\ERUNT
2011-09-08 00:43 . 2011-07-11 13:25 2048 ----a-w- c:\windows\system32\tzres.dll
2011-09-06 19:54 . 2011-09-06 19:54 -------- d-----w- c:\program files\Safari
2011-09-06 08:12 . 2011-09-08 00:09 -------- d-----w- c:\program files\Bonjour(1)
2011-09-06 08:09 . 2011-09-07 23:35 -------- d-----w- c:\program files\Apple Software Update(0)
2011-09-05 17:42 . 2011-09-05 17:43 -------- d-----w- c:\users\Jessalyn\AppData\Roaming\PCToolsFirewallPlus
2011-09-05 17:32 . 2011-09-08 00:08 -------- d-----w- c:\users\Jessalyn\{50987943-6f71-4529-9448-c2fff4102bc4}
2011-09-05 17:31 . 2011-09-08 00:08 -------- d-----w- c:\program files\Common Files\PC Tools
2011-09-05 17:31 . 2011-01-12 17:36 89472 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2011-09-05 17:31 . 2010-02-05 15:26 32808 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2011-09-05 17:31 . 2011-01-17 15:11 125248 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2011-09-05 17:31 . 2011-09-08 00:10 -------- d-----w- c:\program files\PC Tools Firewall Plus
2011-08-20 04:53 . 2011-08-20 04:53 -------- d-----w- c:\users\Jessalyn\AppData\Local\Opera
2011-08-20 04:52 . 2011-08-20 04:53 -------- d-----w- c:\program files\Opera
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2011-08-08 13:08 . 2011-08-08 13:08 40016 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
2011-07-27 05:30 . 2011-03-29 01:36 18328 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2011-07-22 02:54 . 2011-08-10 10:11 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-07-22 02:48 . 2011-08-10 10:11 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-07-22 02:44 . 2011-08-10 10:11 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-11 08:14 . 2011-07-11 08:14 295248 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2011-07-11 08:14 . 2011-07-11 08:14 24272 ----a-w- c:\windows\system32\drivers\AVGIDSFilter.sys
2011-07-11 08:14 . 2011-07-11 08:14 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-07-11 08:14 . 2011-07-11 08:14 23120 ----a-w- c:\windows\system32\drivers\AVGIDSEH.sys
2011-07-11 08:13 . 2011-07-11 08:13 134736 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
2011-07-11 08:13 . 2011-07-11 08:13 229840 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-07-11 08:13 . 2011-07-11 08:13 32464 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2011-07-06 15:31 . 2011-08-10 05:49 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-03 18:38 . 2009-12-01 16:57 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
2011-06-28 21:09 . 2011-06-28 21:09 161792 ----a-w- c:\windows\system32\msls31.dll
2011-06-28 21:09 . 2011-06-28 21:09 74752 ----a-w- c:\windows\system32\RegisterIEPKEYs.exe
2011-06-28 21:09 . 2011-06-28 21:09 86528 ----a-w- c:\windows\system32\iesysprep.dll
2011-06-28 21:09 . 2011-06-28 21:09 76800 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2011-06-28 21:09 . 2011-06-28 21:09 48640 ----a-w- c:\windows\system32\mshtmler.dll
2011-06-28 21:09 . 2011-06-28 21:09 63488 ----a-w- c:\windows\system32\tdc.ocx
2011-06-28 21:09 . 2011-06-28 21:09 367104 ----a-w- c:\windows\system32\html.iec
2011-06-28 21:09 . 2011-06-28 21:09 74752 ----a-w- c:\windows\system32\iesetup.dll
2011-06-28 21:09 . 2011-06-28 21:09 23552 ----a-w- c:\windows\system32\licmgr10.dll
2011-06-28 21:09 . 2011-06-28 21:09 1427456 ----a-w- c:\windows\system32\inetcpl.cpl
2011-06-28 21:09 . 2011-06-28 21:09 420864 ----a-w- c:\windows\system32\vbscript.dll
2011-06-28 21:09 . 2011-06-28 21:09 152064 ----a-w- c:\windows\system32\wextract.exe
2011-06-28 21:09 . 2011-06-28 21:09 150528 ----a-w- c:\windows\system32\iexpress.exe
2011-06-28 21:09 . 2011-06-28 21:09 142848 ----a-w- c:\windows\system32\ieUnatt.exe
2011-06-28 21:09 . 2011-06-28 21:09 11776 ----a-w- c:\windows\system32\mshta.exe
2011-06-28 21:09 . 2011-06-28 21:09 101888 ----a-w- c:\windows\system32\admparse.dll
2011-06-28 21:09 . 2011-06-28 21:09 35840 ----a-w- c:\windows\system32\imgutil.dll
2011-06-28 21:09 . 2011-06-28 21:09 110592 ----a-w- c:\windows\system32\IEAdvpack.dll
2011-06-20 08:54 . 2011-08-10 05:48 3602832 ----a-w- c:\windows\system32\ntkrnlpa.exe
2011-06-20 08:54 . 2011-08-10 05:48 3550096 ----a-w- c:\windows\system32\ntoskrnl.exe
2011-06-17 20:13 . 2011-08-10 05:48 905104 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-06-17 16:03 . 2011-08-10 05:49 375808 ----a-w- c:\windows\system32\winsrv.dll
2011-09-10 20:07 . 2011-07-29 01:03 134104 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2011-09-14 01:17 1451336 ----a-w- c:\program files\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll" [2011-09-14 1451336]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="c:\program files\DellTPad\Apoint.exe" [2009-03-31 217088]
"Broadcom Wireless Manager UI"="c:\windows\system32\WLTRAY.exe" [2008-12-21 3810304]
"SysTrayApp"="c:\program files\IDT\WDM\sttray.exe" [2009-03-31 483428]
"dellsupportcenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2009-01-30 206064]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 9.0\Reader\Reader_sl.exe" [2009-10-03 35696]
"Adobe ARM"="c:\program files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2010-09-21 932288]
"ContentTransferWMDetector.exe"="c:\program files\Sony\Content Transfer\ContentTransferWMDetector.exe" [2009-11-20 583016]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2010-11-30 421888]
"nmctxth"="c:\program files\Common Files\Pure Networks Shared\Platform\nmctxth.exe" [2009-07-07 647216]
"nmapp"="c:\program files\Pure Networks\Network Magic\nmapp.exe" [2009-07-08 472112]
"00PCTFW"="c:\program files\PC Tools Firewall Plus\FirewallGUI.exe" [2011-04-07 2672600]
"AVG_TRAY"="c:\program files\AVG\AVG2012\avgtray.exe" [2011-08-19 2387296]
"vProt"="c:\program files\AVG Secure Search\vprot.exe" [2011-09-14 218440]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\RunOnce]
"Launcher"="c:\program files\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe" [2009-04-17 165104]
"DSUpdateLauncher"="c:\program files\Dell DataSafe Local Backup\Components\DSUpdate\runhstart.bat" [2009-03-09 374]
.
c:\users\Jessalyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
HughesNetStatusMeter.lnk - c:\program files\HughesNetStatusMeter\HughesNetStatusMeter\HughesNetStatusMeter.exe [2010-6-17 89600]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2009-07-11 07:40 10536 ----a-w- c:\program files\Citrix\GoToAssist\514\g2awinlogon.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"mixer"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\session manager]
BootExecute REG_MULTI_SZ autocheck autochk *\0lsdelete\0c:\progra~1\AVG\AVG2012\avgrsx.exe /sync /restart
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Lavasoft Ad-Aware Service]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKLM\~\startupfolder\C:^Users^Jessalyn^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^Dell Dock.lnk]
path=c:\users\Jessalyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk
backup=c:\windows\pss\Dell Dock.lnk.Startup
backupExtension=.Startup
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\Adobe Reader Speed Launcher]
2009-10-03 11:08 35696 ----a-w- c:\program files\Adobe\Reader 9.0\Reader\reader_sl.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\dellsupportcenter]
2009-01-30 05:50 206064 ----a-w- c:\program files\Dell Support Center\bin\sprtcmd.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\IAAnotif]
2008-05-07 22:41 178712 ----a-w- c:\program files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\msnmsgr]
2011-05-13 23:03 4283256 ----a-w- c:\program files\Windows Live\Messenger\msnmsgr.exe
.
[HKEY_LOCAL_MACHINE\software\microsoft\shared tools\msconfig\startupreg\PDVDDXSrv]
2009-02-05 02:26 128232 ------w- c:\program files\CyberLink\PowerDVD DX\PDVDDXSrv.exe
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\DRIVERS\AVGIDSEH.Sys [2011-07-11 23120]
R2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-03-18 130384]
R2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc [x]
R3 acfva;acfva;c:\windows\system32\DRIVERS\ACFVA32.sys [2007-06-29 86656]
R3 B-Service;B-Service;c:\users\Jessalyn\Documents\Downloads\B-Service.exe [x]
R3 dgcfltr;DGC Filter Driver;c:\windows\system32\DRIVERS\ACFDCP32.sys [2007-07-10 28800]
R3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms [2008-11-04 22904]
R3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-03-18 753504]
S0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx86.sys [2011-07-11 32464]
S0 Lbd;Lbd;c:\windows\system32\DRIVERS\Lbd.sys [2010-12-03 64288]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx86.sys [2011-07-11 229840]
S1 Avgtdix;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdix.sys [2011-07-11 295248]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe [2009-03-31 81920]
S2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2009-03-06 20376]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\AVG\AVG2012\AVGIDSAgent.exe [2011-08-16 5264736]
S2 avgwd;AVG WatchDog;c:\program files\AVG\AVG2012\avgwdsvc.exe [2011-08-02 192776]
S2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\Lavasoft\Ad-Aware\AAWService.exe [2011-09-02 2152152]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\Spybot - Search & Destroy\SDWinSec.exe [2009-01-26 1153368]
S2 SftService;SoftThinks Agent Service;c:\program files\Dell DataSafe Local Backup\sftservice.EXE [2009-04-17 636144]
S2 vToolbarUpdater;vToolbarUpdater;c:\program files\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe [2011-09-14 246600]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\AVGIDSDriver.Sys [2011-07-11 134736]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\DRIVERS\AVGIDSFilter.Sys [2011-07-11 24272]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\DRIVERS\AVGIDSShim.Sys [2011-07-11 16720]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\Lavasoft\Ad-Aware\KernExplorer.sys [2011-02-04 15232]
.
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - AVGLDX86
*NewlyCreated* - AVGMFX86
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
Contents of the 'Scheduled Tasks' folder
.
2011-09-14 c:\windows\Tasks\GlaryInitialize.job
- c:\program files\Glary Utilities\initialize.exe [2009-08-24 20:09]
.
2011-09-14 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-415225045-1735544410-2764562306-1000Core.job
- c:\users\Jessalyn\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-17 20:07]
.
2011-09-15 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-415225045-1735544410-2764562306-1000UA.job
- c:\users\Jessalyn\AppData\Local\Google\Update\GoogleUpdate.exe [2010-09-17 20:07]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
IE: E&xport to Microsoft Excel - c:\progra~1\MICROS~3\Office12\EXCEL.EXE/3000
Trusted Zone: myitlab.com\www
Trusted Zone: pearsoncmg.com
Trusted Zone: pearsoncmg.com\www
Trusted Zone: pearsoned.com
Trusted Zone: pearsoned.com\myitlab
Trusted Zone: pearsoned.com\www
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\Common Files\AVG Secure Search\ViProtocolInstaller\8.0.1\ViProtocol.dll
FF - ProfilePath - c:\users\Jessalyn\AppData\Roaming\Mozilla\Firefox\Profiles\gyml8ex7.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B81d2c050-bc1a-4db0-a1e6-4da876a77c84%7D&mid=ada8e331ad88a4cbf4c0f901c5eab885-3624b976e9283a12c89f5cdede3b07049e81bb67&ds=AVG&v=8.0.0.34&lang=en&pr=fr&d=2011-09-13%2018%3A17%3A53&sap=ku&q=
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
- - - - ORPHANS REMOVED - - - -
.
URLSearchHooks-{A3BC75A2-1F87-4686-AA43-5347D756017C} - (no file)
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
WebBrowser-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
HKCU-Run-DW6 - c:\program files\The Weather Channel FW\Desktop\DesktopWeather.exe
HKCU-Run-EA Core - c:\program files\Electronic Arts\EADM\Core.exe
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2011-09-14 19:38
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\PCD5SRVC{3F6A8B78-EC003E00-05040104}]
"ImagePath"="\??\c:\progra~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
"MSCurrentCountry"=dword:000000b5
.
Completion time: 2011-09-14 19:59:41
ComboFix-quarantined-files.txt 2011-09-15 02:59
.
Pre-Run: 73,321,869,312 bytes free
Post-Run: 73,316,823,040 bytes free
.
- - End Of File - - C3B7BF31A835DB467D0CA83B6A49E4B5

ken545
2011-09-15, 10:10
Not much removed, and the other logs look fine. Let me ask you, what are you experiencing to make you think your infected ?

JoyfulJourney
2011-09-16, 01:46
It's just been really slow and freezes up a lot. Like when I try to delete a file or a picture it never finishes & then I end up force closing it. Google Chrome won't load any pages. It just opens up and sits there. It wouldn't even open up at all a week ago. Firefox freezes randomly for 30-60 seconds when I ask it to do simple things like scroll down the page (it's already frozen 3 times while Ive been typing this) or move the cursor over in a text box. I downloaded a game off Yahoo and that's when the problems started. I've also had to do system restore a couple times because after I restart the computer it will freeze after the background & menu bar are loaded but then it won't let me do anything at all. Last time it never unfroze so I put it up safe mode, did a system restore and posted on here. AVG also found a trojan about a week ago.

ken545
2011-09-16, 02:37
Open up AVG and look in the Vault and tell me the name of the trojan it removed.

This sounds like just a plain old windows problem, do you have your windows CD or the Recovery Disk that came with your computer ?

JoyfulJourney
2011-09-16, 02:48
The vault is empty...would it have erased everything when I updated it to the 2012 version (which was in the last week)? It's removed 3 since July and i know one was Win something or other. I'm sure I have the disks that came with the computer at my parent's house few states away. My mom and I have the same laptop so at least one of us has them.

ken545
2011-09-16, 02:57
Yep, that entry may be gone, but thats good

ESET Online Scanner
I'd like us to scan your machine with ESET OnlineScan

*Note
It is recommended to disable onboard antivirus program and antispyware programs while performing scans so there are no conflicts and it will speed up scan time.
Please don't go surfing while your resident protection is disabled!
Once the scan is finished remember to re-enable your antivirus along with your antispyware programs.



Hold down Control and click on the following link to open ESET OnlineScan in a new window.
ESET OnlineScan (http://eset.com/onlinescan)
Click the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetOnline.png button.
For alternate browsers only: (Microsoft Internet Explorer users can skip these steps)
Click on http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetSmartInstall.png to download the ESET Smart Installer. Save it to your desktop.
Double click on the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetSmartInstallDesktopIcon.png icon on your desktop.

Check http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetAcceptTerms.png
Click the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetStart.png button.
Accept any security warnings from your browser.
Check http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetScanArchives.png
Make sure that the option "Remove found threats" is Unchecked
Push the Start button.
ESET will then download updates for itself, install itself, and begin
scanning your computer. Please be patient as this can take some time.
When the scan completes, push http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetListThreats.png
Push http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetExport.png, and save the file to your desktop using a unique name, such as
ESETScan. Include the contents of this report in your next reply.
Push the http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetBack.png button.
Push http://billy-oneal.com/Canned%20Speeches/speechimages/eset/esetFinish.png
Please make sure you include the following items in your next post:
The log that was produced after running ESET Online Scanner.

JoyfulJourney
2011-09-16, 05:05
This is what I got:

C:\Users\Jessalyn\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\24\7d925698-5e89bc41 multiple threats
C:\Users\Jessalyn\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\7\66cb5387-70ee251f multiple threats

ken545
2011-09-16, 13:32
What ESET found where in your Java Cache, run ATF Cleaner again this time just select the Java cache.

Then lets do it again this way

1. Click Start > Control Panel.
2. Double-click the Java Plug-in icon in the control panel.
3. Click the Cache tab.
4. Click Clear A confirmation dialog box appears.
5. Click Yes to confirm.
6. Click Apply.



Then open Java again and go to the Update tab and update it


Then go to Programs and Features in the Control Panel and uninstall any previous versions that you see


What you may want to do is a System Repair, this will install windows right on top of the current version fixing things as it goes along, let me link you to a good windows forum for help on this, I dont know how your system is set up so you may or may not need the disk.

All us forums work together so let them know you posted here with the link to this thread so they can see what we have done , tell them all the problems your having and I suggested a System Repair, but let them decide whats best for you, the reason I am linking you to them is that we just do malware removal on this forum.
http://forums.whatthetech.com/index.php?showforum=119


Let me know how it went

JoyfulJourney
2011-09-18, 01:32
Ok, sounds good. When I ran ATF again it said Java files were removed and I've never had it successfully clean my history either. It just sits there for ever. I cleaned out and updated my Java though. Didn't find any old versions to delete, but I do have several different Microsoft Visual C++ on there. No idea what that is.

Thanks for the help. I'm hoping to get my recovery disks in the mail soon.

ken545
2011-09-18, 03:32
What you need to do since it appears your system is overwhelmed with junk files is open ATF Cleaner, instead of Select All, just start at the top and check just one entry and have it clean it, then go to the second one, just do each one one at a time, then when its done do the select all, you have so much garbage built up that its choking ATC Cleaner

JoyfulJourney
2011-09-18, 09:19
I've done it all individually 2x but I still can't get the history to clear!! It gets stuck every time, even by itself. I dont know what it's issue is! :confused:

ken545
2011-09-18, 13:21
Open Internet Explorer and go to Tools > Internet Options > General Tab and look under Browsing History and click on Delete

JoyfulJourney
2011-09-21, 05:20
Thank you! Got it cleared.

ken545
2011-09-21, 10:02
Are things running any better ? Run DDS and post a new log and let me take another look

JoyfulJourney
2011-09-22, 06:51
No, still the same issues. I'll run DDs again and post it for you. I posted on the other forum you suggested, but am waiting for a reply.

JoyfulJourney
2011-09-22, 07:06
Paws on the other forum said: "If by any chance you are running two antivirus products ( resident in memory) then please tell Ken of this ( they have the potential to conflict with one another)" I'm not sure what this means, but I'm only running AVG antivirus as far as I know.


.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Jessalyn at 21:55:49 on 2011-09-21
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2010.661 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Enabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Enabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW: PC Tools Firewall Plus *Disabled* {175D0B73-9F8F-2CA9-8BF1-62277A276DC9}
.
============== Running Processes ===============
.
C:\PROGRA~1\AVG\AVG2012\avgrsx.exe
C:\Program Files\AVG\AVG2012\avgcsrvx.exe
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\STacSV.exe
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\WLTRYSVC.EXE
C:\Windows\System32\bcmwltry.exe
C:\Windows\system32\WLANExt.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\aestsrv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Windows\system32\atashost.exe
C:\Program Files\AVG\AVG2012\avgwdsvc.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe
C:\Program Files\PC Tools Firewall Plus\FWService.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files\Dell DataSafe Local Backup\sftservice.EXE
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\DRIVERS\ACFXAU32.exe
C:\Windows\system32\RUNDLL32.EXE
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe
C:\Program Files\AVG\AVG2012\avgnsx.exe
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe
C:\Program Files\Dell DataSafe Local Backup\Components\scheduler\STService.exe
C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\DellTPad\Apoint.exe
C:\Windows\System32\WLTRAY.EXE
C:\Program Files\IDT\WDM\sttray.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe
C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe
C:\Program Files\Pure Networks\Network Magic\nmapp.exe
C:\Program Files\AVG\AVG2012\avgtray.exe
C:\Program Files\AVG Secure Search\vprot.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Windows\system32\igfxsrvc.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\DellTPad\ApMsgFwd.exe
C:\Program Files\DellTPad\HidFind.exe
C:\Program Files\DellTPad\Apntex.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Users\Jessalyn\AppData\Local\Google\Update\Install\{AEA6B76C-153F-432B-B664-9B3F4C7BD6F8}\chrome_installer.exe
C:\Users\Jessalyn\AppData\Local\Temp\CR_D1B8A.tmp\setup.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Users\Jessalyn\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Users\Jessalyn\AppData\Local\Google\Update\Install\{7C12C07D-9171-4EAA-9D26-D347BD3A02C3}\chrome_installer.exe
C:\Users\Jessalyn\AppData\Local\Temp\CR_0FEF5.tmp\setup.exe
C:\Windows\System32\mobsync.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\Mozilla Firefox\plugin-container.exe
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\AVG\AVG2012\avgmfapx.exe
C:\Program Files\AVG\AVG2012\avgmfapx.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\MsiExec.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.34\AVG Secure Search_toolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.34\AVG Secure Search_toolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil10o_Plugin.exe -update plugin
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ContentTransferWMDetector.exe] c:\program files\sony\content transfer\ContentTransferWMDetector.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRunOnce: [Launcher] c:\program files\dell datasafe local backup\components\scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "c:\program files\dell datasafe local backup\components\dsupdate\runhstart.bat"
StartupFolder: c:\users\jessalyn\appdata\roaming\micros~1\windows\startm~1\programs\startup\hughes~1.lnk - c:\program files\hughesnetstatusmeter\hughesnetstatusmeter\HughesNetStatusMeter.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: myitlab.com\www
Trusted Zone: pearsoncmg.com
Trusted Zone: pearsoncmg.com\www
Trusted Zone: pearsoned.com
Trusted Zone: pearsoned.com\myitlab
Trusted Zone: pearsoned.com\www
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{9FF25A3F-266B-42F1-8393-901E978BD6AF} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{A1ADC108-8174-4D4F-9A39-8F38905A4E34} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\8.0.1\ViProtocol.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\jessalyn\appdata\roaming\mozilla\firefox\profiles\gyml8ex7.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B81d2c050-bc1a-4db0-a1e6-4da876a77c84%7D&mid=ada8e331ad88a4cbf4c0f901c5eab885-3624b976e9283a12c89f5cdede3b07049e81bb67&ds=AVG&v=8.0.0.34&lang=en&pr=fr&d=2011-09-13%2018%3A17%3A53&sap=ku&q=
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\users\jessalyn\appdata\local\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\users\jessalyn\appdata\roaming\move networks\plugins\npqmp071505000011.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-7-11 32464]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-12-13 64288]
R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-7-11 229840]
R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-7-11 16720]
S3 acfva;acfva;c:\windows\system32\drivers\ACFVA32.sys [2009-8-4 86656]
S3 dgcfltr;DGC Filter Driver;c:\windows\system32\drivers\ACFDCP32.sys [2009-8-4 28800]
S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2010-12-3 15232]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-4 22904]
.
=============== Created Last 30 ================
.
2011-09-19 01:57:04 -------- d-----w- c:\users\jessalyn\appdata\local\{4B5759B3-9BD7-4ED8-A8C9-950E4E652855}
2011-09-19 01:56:44 -------- d-----w- c:\users\jessalyn\appdata\local\{F05CA3B5-4AB7-4850-82B1-FEA0E219F887}
2011-09-18 16:31:59 -------- d-----w- c:\users\jessalyn\appdata\local\Adobe
2011-09-17 23:28:07 476904 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-09-17 23:28:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-16 19:40:04 -------- d-----w- c:\users\jessalyn\appdata\local\Apple
2011-09-16 01:08:09 -------- d-----w- c:\program files\ESET
2011-09-15 03:00:21 -------- d-sh--w- C:\$RECYCLE.BIN
2011-09-15 03:00:19 -------- d-----w- C:\COMBOFIX
2011-09-15 00:02:38 98816 ----a-w- c:\windows\sed.exe
2011-09-15 00:02:38 518144 ----a-w- c:\windows\SWREG.exe
2011-09-15 00:02:38 256000 ----a-w- c:\windows\PEV.exe
2011-09-15 00:02:38 208896 ----a-w- c:\windows\MBR.exe
2011-09-14 01:18:48 -------- d-----w- c:\users\jessalyn\appdata\roaming\AVG2012
2011-09-14 01:17:50 -------- d-----w- c:\program files\common files\AVG Secure Search
2011-09-14 01:17:49 -------- d-----w- c:\program files\AVG Secure Search
2011-09-14 01:17:01 -------- d-----w- c:\programdata\AVG2012
2011-09-14 00:03:30 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-09-12 23:15:56 -------- d-----w- c:\users\jessalyn\appdata\local\{D0121B15-9572-4C64-8BB0-ACAE2927A15B}
2011-09-12 23:15:33 -------- d-----w- c:\users\jessalyn\appdata\local\{C499AFEA-72F0-4FDF-8778-7D6D6CB5CC4C}
2011-09-12 07:20:15 -------- d-----w- c:\users\jessalyn\appdata\local\{F418E17C-28C0-465B-A928-C60DFCED70F0}
2011-09-12 04:20:28 -------- d-----w- c:\users\jessalyn\appdata\roaming\Malwarebytes
2011-09-12 04:19:54 41272 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2011-09-12 04:19:52 -------- d-----w- c:\programdata\Malwarebytes
2011-09-12 04:19:49 22712 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-12 04:19:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-11 19:19:21 -------- d-----w- c:\users\jessalyn\appdata\local\{FA32C2FA-A0E3-47E4-A14D-C5232A3EB556}
2011-09-10 19:09:05 -------- d-----w- c:\users\jessalyn\appdata\local\{EC01BC61-B4A3-4A26-8B74-83417AA9A7AA}
2011-09-10 19:08:45 -------- d-----w- c:\users\jessalyn\appdata\local\{E5BFAD5D-8294-4CF9-A7BD-CF4703B3FF4E}
2011-09-09 01:55:40 -------- d-----w- c:\users\jessalyn\appdata\local\{AFB341E1-FA56-4B47-BD11-3C6DC47DF726}
2011-09-09 01:54:47 -------- d-----w- c:\users\jessalyn\appdata\local\{30D5A52B-A866-4B4F-B047-A928D478937C}
2011-09-08 00:54:16 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-09-08 00:54:16 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-09-08 00:43:21 2048 ----a-w- c:\windows\system32\tzres.dll
2011-09-06 08:12:28 -------- d-----w- c:\program files\Bonjour(1)
2011-09-06 08:09:07 -------- d-----w- c:\program files\Apple Software Update(0)
2011-09-05 17:42:21 -------- d-----w- c:\users\jessalyn\appdata\roaming\PCToolsFirewallPlus
2011-09-05 17:32:50 -------- d-----w- c:\users\jessalyn\{50987943-6f71-4529-9448-c2fff4102bc4}
2011-09-05 17:31:37 89472 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2011-09-05 17:31:37 32808 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2011-09-05 17:31:37 -------- d-----w- c:\program files\common files\PC Tools
2011-09-05 17:31:35 125248 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2011-09-05 17:31:31 -------- d-----w- c:\program files\PC Tools Firewall Plus
.
==================== Find3M ====================
.
2011-07-22 02:54:43 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-11 08:14:38 295248 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2011-07-11 08:14:02 24272 ----a-w- c:\windows\system32\drivers\AVGIDSFilter.sys
2011-07-11 08:14:02 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-07-11 08:14:00 23120 ----a-w- c:\windows\system32\drivers\AVGIDSEH.sys
2011-07-11 08:13:58 134736 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
2011-07-11 08:13:46 229840 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-07-11 08:13:42 32464 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2011-07-06 15:31:47 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-03 18:38:57 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
.
============= FINISH: 21:59:07.48 ===============

ken545
2011-09-22, 18:32
Hi,

I dont see any other Antivirus except PC Tools,but it looks like you just installed the firewall. Why dont you try uninstalling that program and see if it makes a difference

JoyfulJourney
2011-09-24, 12:30
This is not good!! I have more problems now!! I'm currently posting this in safe mode. I uninstalled PC Tools (it was fine), re-installed PC Tools Firewall & had to restart for it to install completely....now it's not fine. It booted back up fine, but I can't click on anything without it freezing - not even the start menu. I even left it for awhile to see if it'd unfreeze and it didn't. I had to shut it down by holding the power button and rebooted in safe mode.:sad:

I don't think it's PC Tools because tThis happened right before I posted for the first time except I had installed Safari browser & rebooted. I put it in safe mode & did a system restore. Is something nasty hiding somewhere and when I install a new program it installs it self too?

Ran DDS for you - log attached. I'm gonna run ATF and the other spyware while I await a reply.

Thanks

DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Jessalyn at 3:19:07 on 2011-09-24
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2010.1579 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW: PC Tools Firewall Plus *Enabled* {175D0B73-9F8F-2CA9-8BF1-62277A276DC9}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\atashost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Explorer.EXE
C:\Windows\helppane.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.34\AVG Secure Search_toolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.34\AVG Secure Search_toolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun: [Apoint] c:\program files\delltpad\Apoint.exe

JoyfulJourney
2011-09-24, 13:29
Ran Malwarebytes - nothing
Cleaned up with ATF (even the history!)
Spybot - 1 Internet Explorer Trojan (C-05)
Nothing came up on AVG virus scan.


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2011-08-26.01)
.
Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume3
Install Date: 7/10/2009 7:18:04 PM
System Uptime: 9/24/2011 3:17:46 AM (0 hours ago)
.
Motherboard: Dell Inc. | | 0G848F
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | Microprocessor | 1995/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 134 GiB total, 67.497 GiB free.
E: is FIXED (NTFS) - 15 GiB total, 7.969 GiB free.
F: is CDROM ()
.
==== Disabled Device Manager Items =============
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_02AA1028&REV_13\4&4258B82&0&00E2
Manufacturer: Marvell
Name: Marvell Yukon 88E8040 PCI-E Fast Ethernet Controller
PNP Device ID: PCI\VEN_11AB&DEV_4354&SUBSYS_02AA1028&REV_13\4&4258B82&0&00E2
Service: yukonwlh
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: WAN Miniport (Network Monitor)
Device ID: ROOT\MS_NDISWANBH\0000
Manufacturer: Microsoft
Name: WAN Miniport (Network Monitor)
PNP Device ID: ROOT\MS_NDISWANBH\0000
Service: NdisWan
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: WAN Miniport (IP)
Device ID: ROOT\MS_NDISWANIP\0000
Manufacturer: Microsoft
Name: WAN Miniport (IP)
PNP Device ID: ROOT\MS_NDISWANIP\0000
Service: NdisWan
.
Class GUID: {4d36e972-e325-11ce-bfc1-08002be10318}
Description: WAN Miniport (IPv6)
Device ID: ROOT\MS_NDISWANIPV6\0000
Manufacturer: Microsoft
Name: WAN Miniport (IPv6)
PNP Device ID: ROOT\MS_NDISWANIPV6\0000
Service: NdisWan
.
==== System Restore Points ===================
.
.
==== Installed Programs ======================
.
Update for Microsoft Office 2007 (KB2508958)
Ad-Aware
Adobe Flash Player 10 ActiveX
Adobe Flash Player 10 Plugin
Adobe Reader 9.2
Adobe Shockwave Player 11.5
AIM 7
Amazon MP3 Downloader 1.0.10
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AVG 2012
Bonjour
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco Network Magic
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Consumer In-Home Service Agreement
Content Transfer
D3DX10
Dell DataSafe Local Backup
Dell DataSafe Local Backup - Support Software
Dell Edoc Viewer
Dell Getting Started Guide
Dell Support Center (Support Software)
Dell Touchpad
Dell Wireless WLAN Card Utility
Diner Dash Hometown Hero - Gourmet
DivX Plus Web Player
Download Updater (AOL LLC)
Duplicate Cleaner 1.4.7c
DVDFab 6.1.2.5 (27/10/2009)
EA Download Manager
ERUNT 1.1j
ESET Online Scanner v3
Feedback Tool
Glary Utilities 2.15.0.738
Google Chrome
GoToAssist 8.0.0.514
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HughesNet Status Meter
HughesNetStatusMeter
ImgBurn
Intel(R) TV Wizard
Intel® Matrix Storage Manager
Java Auto Updater
Java(TM) 6 Update 26
Malwarebytes' Anti-Malware version 1.51.1.1800
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Access MUI (English) 2007
Microsoft Office Access Setup Metadata MUI (English) 2007
Microsoft Office Excel MUI (English) 2007
Microsoft Office InfoPath MUI (English) 2007
Microsoft Office Outlook MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2007
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Publisher MUI (English) 2007
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft VC9 runtime libraries
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable - KB2467175
Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft Works
Microsoft WSE 3.0 Runtime
Move Media Player
Mozilla Firefox 6.0.2 (x86 en-US)
MSVCRT
Network Magic
NWZ-S540 WALKMAN Guide
OGA Notifier 2.0.0048.0
PC Tools Firewall Plus 7.0
Pocket Tanks Deluxe 1.00a
PowerDVD DX
Pure Networks Platform
QuickSet
QuickTime
Roxio Creator Audio
Roxio Creator Copy
Roxio Creator Data
Roxio Creator DE
Roxio Creator Tools
Security Update for 2007 Microsoft Office System (KB2288621)
Security Update for 2007 Microsoft Office System (KB2288931)
Security Update for 2007 Microsoft Office System (KB2345043)
Security Update for 2007 Microsoft Office System (KB2553074)
Security Update for 2007 Microsoft Office System (KB2553089)
Security Update for 2007 Microsoft Office System (KB2553090)
Security Update for 2007 Microsoft Office System (KB2584063)
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB976321)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft Office Access 2007 (KB979440)
Security Update for Microsoft Office Excel 2007 (KB2553073)
Security Update for Microsoft Office InfoPath 2007 (KB2510061)
Security Update for Microsoft Office InfoPath 2007 (KB979441)
Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
Security Update for Microsoft Office Publisher 2007 (KB2284697)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
Security Update for Microsoft Office Word 2007 (KB2344993)
Segoe UI
Spybot - Search & Destroy
The Sims™ 3
Update for 2007 Microsoft Office System (KB967642)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office 2007 System (KB2539530)
Update for Microsoft Office Access 2007 Help (KB963663)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office Infopath 2007 Help (KB963662)
Update for Microsoft Office Outlook 2007 (KB2583910)
Update for Microsoft Office Outlook 2007 Help (KB963677)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Publisher 2007 Help (KB963667)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 Help (KB963665)
Update for Outlook 2007 Junk Email Filter (KB2553110)
USB Modem
VC80CRTRedist - 8.0.50727.4053
Visual C++ 2008 x86 Runtime - (v9.0.30729)
Visual C++ 2008 x86 Runtime - v9.0.30729.01
WebEx Support Manager for Internet Explorer
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Messenger
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Media Player Firefox Plugin
.
==== Event Viewer Messages From Past Week ========
.
9/24/2011 3:18:43 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
9/24/2011 3:18:38 AM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\System32\bcmihvsrv.dll Error Code: 21
9/24/2011 3:18:33 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
9/24/2011 3:18:26 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: Avgldx86 Avgmfx86 spldr Wanarpv6
9/24/2011 3:18:26 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
9/24/2011 3:18:14 AM, Error: EventLog [6008] - The previous system shutdown at 3:16:40 AM on 9/24/2011 was unexpected.
9/24/2011 3:14:12 AM, Error: Service Control Manager [7000] - The NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
9/24/2011 3:14:12 AM, Error: Service Control Manager [7000] - The Intel(R) PRO/1000 PCI Express Network Connection Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
9/24/2011 3:14:12 AM, Error: Service Control Manager [7000] - The Intel(R) PRO/1000 NDIS 6 Adapter Driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
9/24/2011 3:14:04 AM, Error: Microsoft-Windows-ResourcePublication [1002] - Element Provider\Microsoft.Base.Publication/Publication/Computer failed to publish. Ensure that both PKEY_PUBSVCS_METADATA and PKEY_PUBSVCS_TYPE are set properly on the function instance and there were no errors adding the function instance.
9/24/2011 3:13:52 AM, Error: EventLog [6008] - The previous system shutdown at 3:12:29 AM on 9/24/2011 was unexpected.
9/24/2011 3:07:24 AM, Error: BROWSER [8007] - The browser was unable to update the service status bits. The data is the error.
9/21/2011 9:56:49 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the msiserver service.
9/20/2011 1:55:29 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Wlansvc service.
9/19/2011 6:32:42 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer KEVIN-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{A1ADC108-8174-4D4F-9A39-8F38905A4. The master browser is stopping or an election is being forced.
9/19/2011 11:59:27 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service.
.
==== End Of File ===========================

ken545
2011-09-24, 16:24
Hi,

You didn't post the first part of DDS completely, it's missing some of the initial log. The attached part is showing lots of errors.

Have you by chance cleaned the registry with this program and removed duplicate files ? Not a good idea, even good registry cleaners make mistakes and remove the wrong entries causing all sorts of problems. Registry cleaners are not recommended.

Glary Utilities
Duplicate Cleaner


Rootkit type of infections hide, but we ran aswMBR that checks for one and none was found, a rootkit will sometimes show up on a DDS log and also Combofix and one did not, what we can do is run one more rootkit scanner plus another program to scan your system and if nothing bad is found I think that doing a system repair or a reformat and reinstall of windows may be the way to go, unless of course there is an underlying hardware problem that we cant see, but thats for the windows forum to check for you.




Scan With RootKitUnHooker


Please choose one link and download Rootkit Unhooker and save it to your desktop.
Link 1 (http://www.kernelmode.info/ARKs/RKUnhookerLE.EXE)
Link 2 (http://www.kernelmode.info/ARKs/RKUnhookerLE.zip)
Link 3 (http://www.kernelmode.info/ARKs/RkU3.8.388.590.rar)

Now double-click on RKUnhookerLE.exe to run it.
Click the Report tab, then click Scan.
Check (Tick) Drivers and Stealth
Uncheck the rest. then click OK
When prompted to Select Disks for Scan, make sure C:\ is checked and click OK
Wait till the scanner has finished and then click File > Save Report.
Save the report somewhere where you can find it. Click Close.
Copy the entire contents of the report and paste it in your next reply.


Note** you may get the following warning, just click OK and continue.

"Rootkit Unhooker has detected a parasite inside itself!
It is recommended to remove parasite, okay?"








OTL by OldTimer

Download OTL (http://oldtimer.geekstogo.com/OTL.exe) to your desktop.
Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
When the window appears, underneath Output at the top change it to Minimal Output.
Click the "Scan All Users" checkbox.
Check the boxes beside LOP Check and Purity Check.
Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt.
Note:These logs can be located in the OTL. folder on you C:\ drive if they fail to open automatically.
Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post it with your next reply. You may need two posts to fit them both in.

JoyfulJourney
2011-09-24, 23:01
I haven't scanned with anything besides what ya'll have had me do, Ad-Aware, Spybot and AVG.

Here's the full DDS log. I'll get started on the other items you posted. Thanks

.
DDS (Ver_2011-08-26.01) - NTFSx86 NETWORK
Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_26
Run by Jessalyn at 13:57:55 on 2011-09-24
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2010.1078 [GMT -7:00]
.
AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}
AV: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}
SP: AVG Anti-Virus Free Edition 2012 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}
FW: PC Tools Firewall Plus *Enabled* {175D0B73-9F8F-2CA9-8BF1-62277A276DC9}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalService
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\atashost.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Lavasoft\Ad-Aware\AWSC.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
uInternet Settings,ProxyOverride = *.local
uURLSearchHooks: H - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg2012\avgssie.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.34\AVG Secure Search_toolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
TB: AVG Security Toolbar: {95b7759c-8c7f-4bf1-b163-73684a933233} - c:\program files\avg secure search\8.0.0.34\AVG Secure Search_toolbar.dll
TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
mRun: [Apoint] c:\program files\delltpad\Apoint.exe
mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
mRun: [SysTrayApp] %ProgramFiles%\IDT\WDM\sttray.exe
mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [ContentTransferWMDetector.exe] c:\program files\sony\content transfer\ContentTransferWMDetector.exe
mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime
mRun: [nmctxth] "c:\program files\common files\pure networks shared\platform\nmctxth.exe"
mRun: [nmapp] "c:\program files\pure networks\network magic\nmapp.exe" -autorun -nosplash
mRun: [AVG_TRAY] "c:\program files\avg\avg2012\avgtray.exe"
mRun: [vProt] "c:\program files\avg secure search\vprot.exe"
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [00PCTFW] "c:\program files\pc tools firewall plus\FirewallGUI.exe" -s
mRunOnce: [Launcher] c:\program files\dell datasafe local backup\components\scheduler\Launcher.exe
mRunOnce: [DSUpdateLauncher] "c:\program files\dell datasafe local backup\components\dsupdate\runhstart.bat"
mRunOnce: [Malwarebytes' Anti-Malware] c:\program files\malwarebytes' anti-malware\mbamgui.exe /install /silent
StartupFolder: c:\users\jessalyn\appdata\roaming\micros~1\windows\startm~1\programs\startup\hughes~1.lnk - c:\program files\hughesnetstatusmeter\hughesnetstatusmeter\HughesNetStatusMeter.exe
mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
Trusted Zone: myitlab.com\www
Trusted Zone: pearsoncmg.com
Trusted Zone: pearsoncmg.com\www
Trusted Zone: pearsoned.com
Trusted Zone: pearsoned.com\myitlab
Trusted Zone: pearsoned.com\www
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} -
TCP: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{9FF25A3F-266B-42F1-8393-901E978BD6AF} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
TCP: Interfaces\{A1ADC108-8174-4D4F-9A39-8F38905A4E34} : DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg2012\avgpp.dll
Handler: pure-go - {4746C79A-2042-4332-8650-48966E44ABA8} - c:\program files\common files\pure networks shared\platform\puresp4.dll
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files\common files\avg secure search\viprotocolinstaller\8.0.1\ViProtocol.dll
Notify: GoToAssist - c:\program files\citrix\gotoassist\514\G2AWinLogon.dll
Notify: igfxcui - igfxdev.dll
.
================= FIREFOX ===================
.
FF - ProfilePath - c:\users\jessalyn\appdata\roaming\mozilla\firefox\profiles\gyml8ex7.default\
FF - prefs.js: keyword.URL - hxxp://isearch.avg.com/search?cid=%7B81d2c050-bc1a-4db0-a1e6-4da876a77c84%7D&mid=ada8e331ad88a4cbf4c0f901c5eab885-3624b976e9283a12c89f5cdede3b07049e81bb67&ds=AVG&v=8.0.0.34&lang=en&pr=fr&d=2011-09-13%2018%3A17%3A53&sap=ku&q=
FF - plugin: c:\program files\divx\divx plus web player\npdivx32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60531.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnu.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdnupdater2.dll
FF - plugin: c:\users\jessalyn\appdata\local\google\update\1.3.21.69\npGoogleUpdate3.dll
FF - plugin: c:\users\jessalyn\appdata\roaming\move networks\plugins\npqmp071505000011.dll
.
---- FIREFOX POLICIES ----
FF - user.js: network.protocol-handler.warn-external.dnupdate - false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false);user_pref(network.protocol-handler.warn-external.dnupdate, false
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2011-7-11 23120]
R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2011-7-11 32464]
R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2010-12-13 64288]
R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2011-7-11 295248]
R1 pctgntdi;pctgntdi;c:\windows\system32\drivers\pctgntdi.sys [2011-9-24 251560]
R2 atashost;WebEx Service Host for Support Center;c:\windows\system32\atashost.exe [2011-4-28 20376]
R2 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2010-12-3 2152152]
R3 pctNdisMP;PC Tools Driver;c:\windows\system32\drivers\pctNdis.sys [2011-9-24 57536]
S1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2011-7-11 229840]
S1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2011-8-8 40016]
S2 AESTFilters;Andrea ST Filters Service;c:\windows\system32\driverstore\filerepository\stwrt.inf_f6ef8056\AEstSrv.exe [2009-7-11 81920]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg2012\AVGIDSAgent.exe [2011-9-1 5265248]
S2 avgwd;AVG WatchDog;c:\program files\avg\avg2012\avgwdsvc.exe [2011-8-2 192776]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-1-20 21504]
S2 PCTAppEvent;PCTAppEvent Driver;c:\windows\system32\drivers\PCTAppEvent.sys [2011-9-24 160576]
S2 PCToolsFirewallPlus;PC Tools Firewall Plus;c:\program files\pc tools firewall plus\FWService.exe [2011-9-24 286000]
S2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-9-7 1153368]
S2 SftService;SoftThinks Agent Service;c:\program files\dell datasafe local backup\SftService.exe [2009-7-11 636144]
S2 vToolbarUpdater;vToolbarUpdater;c:\program files\common files\avg secure search\vtoolbarupdater\8.0.1\ToolbarUpdater.exe [2011-9-13 246600]
S2 yksvc;Marvell Yukon Service;RUNDLL32.EXE ykx32coinst,serviceStartProc --> RUNDLL32.EXE ykx32coinst,serviceStartProc [?]
S3 acfva;acfva;c:\windows\system32\drivers\ACFVA32.sys [2009-8-4 86656]
S3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2011-7-11 134736]
S3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2011-7-11 24272]
S3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2011-7-11 16720]
S3 B-Service;B-Service;c:\users\jessalyn\documents\downloads\b-service.exe --> c:\users\jessalyn\documents\downloads\B-Service.exe [?]
S3 dgcfltr;DGC Filter Driver;c:\windows\system32\drivers\ACFDCP32.sys [2009-8-4 28800]
S3 PCD5SRVC{3F6A8B78-EC003E00-05040104};PCD5SRVC{3F6A8B78-EC003E00-05040104} - PCDR Kernel Mode Service Helper Driver;c:\progra~1\dellsu~1\hwdiag\bin\PCD5SRVC.pkms [2008-11-4 22904]
S3 PCTFW-PacketFilter;PCTools Firewall - Packet filter driver;c:\windows\system32\drivers\pctNdis-PacketFilter.sys [2011-9-24 89472]
S3 pctNdis;PC Tools Firewall Intermediate Filter Service;c:\windows\system32\drivers\pctNdis.sys [2011-9-24 57536]
S3 pctplfw;pctplfw;c:\windows\system32\drivers\pctplfw.sys [2011-9-24 125248]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
.
=============== Created Last 30 ================
.
2011-09-24 08:47:31 218592 ----a-w- c:\windows\system32\drivers\PCTCore.sys
2011-09-24 08:47:31 160576 ----a-w- c:\windows\system32\drivers\PCTAppEvent.sys
2011-09-24 08:47:26 251560 ----a-w- c:\windows\system32\drivers\pctgntdi.sys
2011-09-24 08:47:26 105280 ----a-w- c:\windows\system32\drivers\pctwfpfilter.sys
2011-09-24 08:44:39 89472 ----a-w- c:\windows\system32\drivers\pctNdis-PacketFilter.sys
2011-09-24 08:44:39 57536 ----a-w- c:\windows\system32\drivers\pctNdis.sys
2011-09-24 08:44:39 32808 ----a-w- c:\windows\system32\drivers\pctNdis-DNS.sys
2011-09-24 08:44:37 125248 ----a-w- c:\windows\system32\drivers\pctplfw.sys
2011-09-24 08:44:34 -------- d-----w- c:\program files\PC Tools Firewall Plus
2011-09-24 02:56:44 -------- d-----w- C:\97E52B1359FF0B9E4E4805AD5898280E
2011-09-19 01:57:04 -------- d-----w- c:\users\jessalyn\appdata\local\{4B5759B3-9BD7-4ED8-A8C9-950E4E652855}
2011-09-19 01:56:44 -------- d-----w- c:\users\jessalyn\appdata\local\{F05CA3B5-4AB7-4850-82B1-FEA0E219F887}
2011-09-17 23:28:07 476904 ----a-w- c:\program files\mozilla firefox\plugins\npdeployJava1.dll
2011-09-17 23:28:06 472808 ----a-w- c:\windows\system32\deployJava1.dll
2011-09-16 01:08:09 -------- d-----w- c:\program files\ESET
2011-09-15 03:00:21 -------- d-sh--w- C:\$RECYCLE.BIN
2011-09-15 03:00:19 -------- d-----w- C:\COMBOFIX
2011-09-15 00:02:38 98816 ----a-w- c:\windows\sed.exe
2011-09-15 00:02:38 518144 ----a-w- c:\windows\SWREG.exe
2011-09-15 00:02:38 256000 ----a-w- c:\windows\PEV.exe
2011-09-15 00:02:38 208896 ----a-w- c:\windows\MBR.exe
2011-09-14 01:18:48 -------- d-----w- c:\users\jessalyn\appdata\roaming\AVG2012
2011-09-14 01:17:50 -------- d-----w- c:\program files\common files\AVG Secure Search
2011-09-14 01:17:49 -------- d-----w- c:\program files\AVG Secure Search
2011-09-14 01:17:01 -------- d-----w- c:\programdata\AVG2012
2011-09-14 00:03:30 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat
2011-09-12 23:15:56 -------- d-----w- c:\users\jessalyn\appdata\local\{D0121B15-9572-4C64-8BB0-ACAE2927A15B}
2011-09-12 23:15:33 -------- d-----w- c:\users\jessalyn\appdata\local\{C499AFEA-72F0-4FDF-8778-7D6D6CB5CC4C}
2011-09-12 07:20:15 -------- d-----w- c:\users\jessalyn\appdata\local\{F418E17C-28C0-465B-A928-C60DFCED70F0}
2011-09-12 04:20:28 -------- d-----w- c:\users\jessalyn\appdata\roaming\Malwarebytes
2011-09-12 04:19:52 -------- d-----w- c:\programdata\Malwarebytes
2011-09-12 04:19:49 22216 ----a-w- c:\windows\system32\drivers\mbam.sys
2011-09-12 04:19:49 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
2011-09-11 19:19:21 -------- d-----w- c:\users\jessalyn\appdata\local\{FA32C2FA-A0E3-47E4-A14D-C5232A3EB556}
2011-09-10 19:09:05 -------- d-----w- c:\users\jessalyn\appdata\local\{EC01BC61-B4A3-4A26-8B74-83417AA9A7AA}
2011-09-10 19:08:45 -------- d-----w- c:\users\jessalyn\appdata\local\{E5BFAD5D-8294-4CF9-A7BD-CF4703B3FF4E}
2011-09-09 01:55:40 -------- d-----w- c:\users\jessalyn\appdata\local\{AFB341E1-FA56-4B47-BD11-3C6DC47DF726}
2011-09-09 01:54:47 -------- d-----w- c:\users\jessalyn\appdata\local\{30D5A52B-A866-4B4F-B047-A928D478937C}
2011-09-08 00:54:16 -------- d-----w- c:\programdata\Spybot - Search & Destroy
2011-09-08 00:54:16 -------- d-----w- c:\program files\Spybot - Search & Destroy
2011-09-08 00:43:21 2048 ----a-w- c:\windows\system32\tzres.dll
2011-09-06 08:12:28 -------- d-----w- c:\program files\Bonjour(1)
2011-09-06 08:09:07 -------- d-----w- c:\program files\Apple Software Update(0)
2011-09-05 17:42:21 -------- d-----w- c:\users\jessalyn\appdata\roaming\PCToolsFirewallPlus
2011-09-05 17:32:50 -------- d-----w- c:\users\jessalyn\{50987943-6f71-4529-9448-c2fff4102bc4}
2011-09-05 17:31:37 -------- d-----w- c:\program files\common files\PC Tools
.
==================== Find3M ====================
.
2011-07-22 02:54:43 1797632 ----a-w- c:\windows\system32\jscript9.dll
2011-07-22 02:48:26 1126912 ----a-w- c:\windows\system32\wininet.dll
2011-07-22 02:44:36 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2011-07-11 08:14:38 295248 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2011-07-11 08:14:02 24272 ----a-w- c:\windows\system32\drivers\AVGIDSFilter.sys
2011-07-11 08:14:02 16720 ----a-w- c:\windows\system32\drivers\AVGIDSShim.sys
2011-07-11 08:14:00 23120 ----a-w- c:\windows\system32\drivers\AVGIDSEH.sys
2011-07-11 08:13:58 134736 ----a-w- c:\windows\system32\drivers\AVGIDSDriver.sys
2011-07-11 08:13:46 229840 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2011-07-11 08:13:42 32464 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
2011-07-06 15:31:47 214016 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys
2011-07-03 18:38:57 101720 ----a-w- c:\windows\system32\drivers\SBREDrv.sys
.
============= FINISH: 13:58:51.86 ===============

JoyfulJourney
2011-09-25, 03:28
Problem...none of those programs you asked me to run will run in safe mode and they wont open if it's not in safe mode! :confused: I can't get anything to open if it's not in safe mode. I can do a system restore and run them in in regular mode afterwardsmbut I'm afraid the issues wont show up then..What should I do?

ken545
2011-09-25, 06:10
Try a system restore and when you run those programs if there is malware present it may show up

JoyfulJourney
2011-09-26, 23:30
Here's the Rootkitunhook result:

RkU Version: 3.8.389.593, Type LE (SR2)
==============================================
OS Name: Windows Vista
Version 6.0.6002 (Service Pack 2)
Number of processors #2
==============================================
>Drivers
==============================================
0x8C608000 C:\Windows\system32\DRIVERS\igdkmd32.sys 9428992 bytes (Intel Corporation, Intel Graphics Kernel Mode Driver)
0x82407000 C:\Windows\system32\ntkrnlpa.exe 3907584 bytes (Microsoft Corporation, NT Kernel & System)
0x82407000 PnpManager 3907584 bytes
0x82407000 RAW 3907584 bytes
0x82407000 WMIxWDM 3907584 bytes
0x90AF0000 Win32k 2113536 bytes
0x90AF0000 C:\Windows\System32\win32k.sys 2113536 bytes (Microsoft Corporation, Multi-User Win32 Driver)
0x8D09C000 C:\Windows\system32\DRIVERS\bcmwl6.sys 1343488 bytes (Broadcom Corporation, Broadcom 802.11 Network Adapter wireless driver)
0x88600000 C:\Windows\System32\Drivers\Ntfs.sys 1114112 bytes (Microsoft Corporation, NT File System Driver)
0x88209000 C:\Windows\system32\drivers\ndis.sys 1093632 bytes (Microsoft Corporation, NDIS 6.0 wrapper driver)
0x8840C000 C:\Windows\System32\drivers\tcpip.sys 958464 bytes (Microsoft Corporation, TCP/IP Driver)
0x806E0000 C:\Windows\system32\CI.dll 917504 bytes (Microsoft Corporation, Code Integrity Module)
0xAB8C4000 C:\Windows\system32\drivers\peauth.sys 909312 bytes (Microsoft Corporation, Protected Environment Authentication and Authorization Export Driver)
0x88511000 C:\Windows\System32\Drivers\dump_iaStor.sys 851968 bytes
0x8800B000 C:\Windows\system32\drivers\iastor.sys 851968 bytes (Intel Corporation, Intel Matrix Storage Manager driver - ia32)
0xA8802000 C:\Windows\system32\drivers\spsys.sys 720896 bytes (Microsoft Corporation, security processor)
0x8CF06000 C:\Windows\System32\drivers\dxgkrnl.sys 655360 bytes (Microsoft Corporation, DirectX Graphics Kernel)
0x8D00F000 C:\Windows\system32\DRIVERS\HDAudBus.sys 577536 bytes (Microsoft Corporation, High Definition Audio Bus Driver)
0x82A0D000 C:\Windows\system32\drivers\Wdf01000.sys 507904 bytes (Microsoft Corporation, WDF Dynamic)
0x88135000 C:\Windows\System32\Drivers\ksecdd.sys 462848 bytes (Microsoft Corporation, Kernel Security Support Provider Interface)
0x80616000 C:\Windows\system32\mcupdate_GenuineIntel.dll 458752 bytes (Microsoft Corporation, Intel Microcode Update Library)
0xA8974000 C:\Windows\system32\drivers\HTTP.sys 446464 bytes (Microsoft Corporation, HTTP Protocol Stack)
0x8D451000 C:\Windows\system32\DRIVERS\stwrt.sys 413696 bytes (IDT, Inc., IDT PC Audio)
0xAB82E000 C:\Windows\System32\DRIVERS\srv.sys 323584 bytes (Microsoft Corporation, Server driver)
0x82B3F000 C:\Windows\System32\drivers\volmgrx.sys 303104 bytes (Microsoft Corporation, Volume Manager Extension Driver)
0x8D83A000 C:\Windows\system32\drivers\afd.sys 294912 bytes (Microsoft Corporation, Ancillary Function Driver for WinSock)
0x8D5B5000 C:\Windows\system32\DRIVERS\avgtdix.sys 290816 bytes (AVG Technologies CZ, s.r.o., AVG Network connection watcher)
0x82A96000 C:\Windows\system32\drivers\acpi.sys 286720 bytes (Microsoft Corporation, ACPI Driver for NT)
0x8069F000 C:\Windows\system32\CLFS.SYS 266240 bytes (Microsoft Corporation, Common Log File System Driver)
0x881A6000 C:\Windows\system32\DRIVERS\storport.sys 266240 bytes (Microsoft Corporation, Microsoft Storage Port Driver)
0x8CFBD000 C:\Windows\system32\DRIVERS\USBPORT.SYS 253952 bytes (Microsoft Corporation, USB 1.1 & 2.0 Port Driver)
0x8D8B9000 C:\Windows\system32\DRIVERS\rdbss.sys 245760 bytes (Microsoft Corporation, Redirected Drive Buffering SubSystem Driver)
0x8833F000 C:\Windows\system32\drivers\NETIO.SYS 241664 bytes (Microsoft Corporation, Network I/O Subsystem)
0x8D9AD000 C:\Windows\system32\DRIVERS\mrxsmb10.sys 233472 bytes (Microsoft Corporation, Longhorn SMB Downlevel SubRdr)
0x88710000 C:\Windows\system32\drivers\volsnap.sys 233472 bytes (Microsoft Corporation, Volume Shadow Copy Driver)
0x8D916000 C:\Windows\system32\DRIVERS\avgldx86.sys 225280 bytes (AVG Technologies CZ, s.r.o., AVG AVI Loader Driver)
0x8D40B000 C:\Windows\system32\DRIVERS\usbhub.sys 217088 bytes (Microsoft Corporation, Default Hub Driver for USB)
0x827C1000 ACPI_HAL 208896 bytes
0x8837A000 C:\Windows\system32\DRIVERS\Apfiltr.sys 208896 bytes (Alps Electric Co., Ltd., Alps Touch Pad Driver)
0x827C1000 C:\Windows\system32\hal.dll 208896 bytes (Microsoft Corporation, Hardware Abstraction Layer DLL)
0x880DB000 C:\Windows\system32\drivers\fltmgr.sys 204800 bytes (Microsoft Corporation, Microsoft Filesystem Filter Manager)
0x8D808000 C:\Windows\System32\DRIVERS\netbt.sys 204800 bytes (Microsoft Corporation, MBT Transport driver)
0x883C5000 C:\Windows\system32\DRIVERS\msiscsi.sys 192512 bytes (Microsoft Corporation, Microsoft iSCSI Initiator Driver)
0x8D4B6000 C:\Windows\system32\DRIVERS\portcls.sys 184320 bytes (Microsoft Corporation, Port Class (Class Driver for Port/Miniport Devices))
0x88314000 C:\Windows\system32\drivers\msrpc.sys 176128 bytes (Microsoft Corporation, Kernel Remote Procedure Call Provider)
0x807C0000 C:\Windows\system32\DRIVERS\ks.sys 172032 bytes (Microsoft Corporation, Kernel CSA Library)
0xA8919000 C:\Windows\system32\DRIVERS\nwifi.sys 172032 bytes (Microsoft Corporation, NativeWiFi Miniport Driver)
0xAB898000 C:\Windows\System32\Drivers\fastfat.SYS 163840 bytes (Microsoft Corporation, Fast FAT File System Driver)
0xAB806000 C:\Windows\System32\DRIVERS\srv2.sys 163840 bytes (Microsoft Corporation, Smb 2.0 Server driver)
0x88760000 C:\Windows\System32\drivers\ecache.sys 159744 bytes (Microsoft Corporation, Special Memory Device Cache)
0x82AED000 C:\Windows\system32\drivers\pci.sys 159744 bytes (Microsoft Corporation, NT Plug and Play PCI Enumerator)
0x8D4E3000 C:\Windows\system32\DRIVERS\drmk.sys 151552 bytes (Microsoft Corporation, Microsoft Kernel DRM Descrambler Filter)
0x88798000 C:\Windows\system32\drivers\CLASSPNP.SYS 135168 bytes (Microsoft Corporation, SCSI Class System Dll)
0xA88E0000 C:\Windows\system32\drivers\mrxdav.sys 135168 bytes (Microsoft Corporation, Windows NT WebDav Minirdr)
0x8D538000 C:\Windows\System32\drivers\VIDEOPRT.SYS 135168 bytes (Microsoft Corporation, Video Port Driver)
0xAB9C5000 C:\Windows\system32\DRIVERS\AVGIDSDriver.Sys 131072 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Driver.)
0x8D98E000 C:\Windows\system32\DRIVERS\mrxsmb.sys 126976 bytes (Microsoft Corporation, Windows NT SMB Minirdr)
0xA89E1000 C:\Windows\System32\DRIVERS\srvnet.sys 118784 bytes (Microsoft Corporation, Server Network driver)
0x884F6000 C:\Windows\System32\drivers\fwpkclnt.sys 110592 bytes (Microsoft Corporation, FWP/IPsec Kernel-Mode API)
0x8D973000 C:\Windows\system32\drivers\luafv.sys 110592 bytes (Microsoft Corporation, LUA File Virtualization Filter Driver)
0xA88B2000 C:\Windows\system32\DRIVERS\bowser.sys 102400 bytes (Microsoft Corporation, NT Lan Manager Datagram Receiver Driver)
0x883AD000 C:\Windows\system32\DRIVERS\cdrom.sys 98304 bytes (Microsoft Corporation, SCSI CD-ROM Driver)
0x8D9E6000 C:\Windows\system32\DRIVERS\mrxsmb20.sys 98304 bytes (Microsoft Corporation, Longhorn SMB 2.0 Redirector)
0x8D8FF000 C:\Windows\System32\Drivers\dfsc.sys 94208 bytes (Microsoft Corporation, DFS Namespace Client Driver)
0x881E7000 C:\Windows\system32\DRIVERS\rasl2tp.sys 94208 bytes (Microsoft Corporation, RAS L2TP mini-port/call-manager driver)
0xAB9E5000 C:\Windows\system32\DRIVERS\cdfs.sys 90112 bytes (Microsoft Corporation, CD-ROM File System Driver)
0x8D882000 C:\Windows\system32\DRIVERS\pacer.sys 90112 bytes (Microsoft Corporation, QoS Packet Scheduler)
0x8D58B000 C:\Windows\system32\DRIVERS\tdx.sys 90112 bytes (Microsoft Corporation, TDI Translation Driver)
0xA88CB000 C:\Windows\System32\drivers\mpsdrv.sys 86016 bytes (Microsoft Corporation, Microsoft Protection Service Driver)
0x82BBC000 C:\Windows\system32\DRIVERS\rassstp.sys 86016 bytes (Microsoft Corporation, RAS SSTP Miniport Call Manager)
0x82BA8000 C:\Windows\system32\DRIVERS\raspptp.sys 81920 bytes (Microsoft Corporation, Peer-to-Peer Tunneling Protocol)
0x8D5A1000 C:\Windows\system32\DRIVERS\smb.sys 81920 bytes (Microsoft Corporation, SMB Transport driver)
0x8D1E4000 C:\Windows\system32\DRIVERS\i8042prt.sys 77824 bytes (Microsoft Corporation, i8042 Port Driver)
0xA8961000 C:\Windows\system32\DRIVERS\rspndr.sys 77824 bytes (Microsoft Corporation, Link-Layer Topology Responder Driver for NDIS 6)
0x807EA000 C:\Windows\system32\drivers\RTSTOR.SYS 77824 bytes (Realtek Semiconductor Corp., Realtek USB Mass Storage Driver for Vista)
0x8D8A6000 C:\Windows\system32\DRIVERS\wanarp.sys 77824 bytes (Microsoft Corporation, MS Remote Access and Routing ARP Driver)
0x88787000 C:\Windows\system32\drivers\disk.sys 69632 bytes (Microsoft Corporation, PnP Disk Driver)
0x8D440000 C:\Windows\System32\Drivers\NDProxy.SYS 69632 bytes (Microsoft Corporation, NDIS Proxy)
0x80686000 C:\Windows\system32\PSHED.dll 69632 bytes (Microsoft Corporation, Platform Specific Hardware Error Driver)
0x8810D000 C:\Windows\system32\drivers\fileinfo.sys 65536 bytes (Microsoft Corporation, FileInfo Filter Driver)
0xA8909000 C:\Windows\system32\DRIVERS\lltdio.sys 65536 bytes (Microsoft Corporation, Link-Layer Topology Mapper I/O Driver)
0x82B89000 C:\Windows\System32\drivers\mountmgr.sys 65536 bytes (Microsoft Corporation, Mount Point Manager)
0x82BDD000 C:\Windows\system32\DRIVERS\termdd.sys 65536 bytes (Microsoft Corporation, Terminal Server Driver)
0x885EC000 C:\Windows\system32\DRIVERS\intelppm.sys 61440 bytes (Microsoft Corporation, Processor Device Driver)
0x8811D000 C:\Windows\system32\DRIVERS\Lbd.sys 61440 bytes (Lavasoft AB, Boot Driver)
0xAB87D000 C:\Windows\system32\DRIVERS\monitor.sys 61440 bytes (Microsoft Corporation, Monitor Driver)
0x88751000 C:\Windows\System32\Drivers\mup.sys 61440 bytes (Microsoft Corporation, Multiple UNC Provider driver)
0x82B14000 C:\Windows\System32\drivers\partmgr.sys 61440 bytes (Microsoft Corporation, Partition Management Driver)
0x82B99000 C:\Windows\system32\DRIVERS\raspppoe.sys 61440 bytes (Microsoft Corporation, RAS PPPoE mini-port/call-manager driver)
0x887EE000 C:\Windows\system32\DRIVERS\usbehci.sys 61440 bytes (Microsoft Corporation, EHCI eUSB Miniport Driver)
0x82B30000 C:\Windows\system32\drivers\volmgr.sys 61440 bytes (Microsoft Corporation, Volume Manager Driver)
0x90D30000 C:\Windows\System32\cdd.dll 57344 bytes (Microsoft Corporation, Canonical Display Driver)
0x8D898000 C:\Windows\system32\DRIVERS\netbios.sys 57344 bytes (Microsoft Corporation, NetBIOS interface driver)
0x8D574000 C:\Windows\System32\Drivers\Npfs.SYS 57344 bytes (Microsoft Corporation, NPFS Driver)
0x8D508000 C:\Windows\system32\DRIVERS\avgmfx86.sys 53248 bytes (AVG Technologies CZ, s.r.o., AVG Resident Shield Minifilter Driver)
0x8D94D000 C:\Windows\System32\Drivers\crashdmp.sys 53248 bytes (Microsoft Corporation, Crash Dump Driver)
0x82BED000 C:\Windows\system32\DRIVERS\umbus.sys 53248 bytes (Microsoft Corporation, User-Mode Bus Enumerator)
0x82A89000 C:\Windows\system32\drivers\WDFLDR.SYS 53248 bytes (Microsoft Corporation, WDFLDR)
0x82BD1000 C:\Windows\System32\Drivers\pcouffin.sys 49152 bytes (VSO Software, low level access layer for CD/DVD/BD devices)
0xAB9AC000 C:\Windows\System32\drivers\tcpipreg.sys 49152 bytes (Microsoft Corporation, TCP/IP Registry Compatibility Driver)
0x8D52C000 C:\Windows\System32\drivers\vga.sys 49152 bytes (Microsoft Corporation, VGA/Super VGA Video Driver)
0x8CFA6000 C:\Windows\System32\drivers\watchdog.sys 49152 bytes (Microsoft Corporation, Watchdog Driver)
0x885E1000 C:\Windows\system32\DRIVERS\kbdclass.sys 45056 bytes (Microsoft Corporation, Keyboard Class Driver)
0x8D000000 C:\Windows\system32\DRIVERS\mouclass.sys 45056 bytes (Microsoft Corporation, Mouse Class Driver)
0x8D569000 C:\Windows\System32\Drivers\Msfs.SYS 45056 bytes (Microsoft Corporation, Mailslot driver)
0x883F4000 C:\Windows\system32\DRIVERS\ndistapi.sys 45056 bytes (Microsoft Corporation, NDIS 3.0 connection wrapper driver)
0x88400000 C:\Windows\system32\DRIVERS\TDI.SYS 45056 bytes (Microsoft Corporation, TDI Wrapper)
0x887DA000 C:\Windows\system32\DRIVERS\tunnel.sys 45056 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8CFB2000 C:\Windows\system32\DRIVERS\usbuhci.sys 45056 bytes (Microsoft Corporation, UHCI USB Miniport Driver)
0x82B26000 C:\Windows\system32\DRIVERS\BATTC.SYS 40960 bytes (Microsoft Corporation, Battery Class Driver)
0x8D95A000 C:\Windows\System32\drivers\Dxapi.sys 40960 bytes (Microsoft Corporation, DirectX API Driver)
0x88000000 C:\Windows\system32\DRIVERS\mssmbios.sys 40960 bytes (Microsoft Corporation, System Management BIOS Driver)
0xA8943000 C:\Windows\system32\DRIVERS\ndisuio.sys 40960 bytes (Microsoft Corporation, NDIS User mode I/O driver)
0x8D8F5000 C:\Windows\system32\drivers\nsiproxy.sys 40960 bytes (Microsoft Corporation, NSI Proxy)
0xA894D000 C:\Windows\system32\DRIVERS\pnarp.sys 40960 bytes (Cisco Systems, Inc., Address Resolution Protocol Driver)
0xA8957000 C:\Windows\system32\DRIVERS\purendis.sys 40960 bytes (Cisco Systems, Inc., NDIS Relay Driver)
0xAB9A2000 C:\Windows\System32\Drivers\secdrv.SYS 40960 bytes (Macrovision Corporation, Macrovision Europe Limited, and Macrovision Japan and Asia K.K., Macrovision SECURITY Driver)
0xAB88C000 C:\Windows\System32\Drivers\BlackBox.SYS 36864 bytes (RKU Driver)
0x887B9000 C:\Windows\system32\drivers\crcdisk.sys 36864 bytes (Microsoft Corporation, Disk Block Verification Filter Driver)
0x8D515000 C:\Windows\System32\Drivers\Fs_Rec.SYS 36864 bytes (Microsoft Corporation, File System Recognizer Driver)
0x8812C000 C:\Windows\System32\Drivers\PxHelp20.sys 36864 bytes (Sonic Solutions, Px Engine Device Driver for Windows 2000/XP)
0x8D582000 C:\Windows\System32\DRIVERS\rasacd.sys 36864 bytes (Microsoft Corporation, RAS Automatic Connection Driver)
0x90D10000 C:\Windows\System32\TSDDD.dll 36864 bytes (Microsoft Corporation, Framebuffer Display Driver)
0x887E5000 C:\Windows\system32\DRIVERS\tunmp.sys 36864 bytes (Microsoft Corporation, Microsoft Tunnel Interface Driver)
0x8D1F7000 C:\Windows\system32\DRIVERS\wmiacpi.sys 36864 bytes (Microsoft Corporation, Windows Management Interface for ACPI)
0x82ADC000 C:\Windows\system32\drivers\WMILIB.SYS 36864 bytes (Microsoft Corporation, WMILIB WMI support library Dll)
0xAB9B8000 C:\Windows\system32\DRIVERS\ACFXAU32.sys 32768 bytes (Conexant Systems, Inc., Modem Audio Device Driver)
0x80697000 C:\Windows\system32\BOOTVID.dll 32768 bytes (Microsoft Corporation, VGA Boot Driver)
0x82AE5000 C:\Windows\system32\drivers\msisadrv.sys 32768 bytes (Microsoft Corporation, ISA Driver)
0x8D559000 C:\Windows\System32\DRIVERS\RDPCDD.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x8D561000 C:\Windows\system32\drivers\rdpencdd.sys 32768 bytes (Microsoft Corporation, RDP Miniport)
0x88749000 C:\Windows\System32\Drivers\spldr.sys 32768 bytes (Microsoft Corporation, loader for security processor)
0x887C2000 C:\Windows\system32\DRIVERS\avgrkx86.sys 28672 bytes (AVG Technologies CZ, s.r.o., AVG Anti-Rootkit Driver)
0x8D525000 C:\Windows\System32\Drivers\Beep.SYS 28672 bytes (Microsoft Corporation, BEEP Driver)
0x8060F000 C:\Windows\system32\kdcom.dll 28672 bytes (Microsoft Corporation, Kernel Debugger HW Extension DLL)
0x8D51E000 C:\Windows\System32\Drivers\Null.SYS 28672 bytes (Microsoft Corporation, NULL Driver)
0xAB9C0000 C:\Windows\system32\DRIVERS\AVGIDSFilter.Sys 20480 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Filter Driver.)
0xAB8C0000 C:\Windows\system32\DRIVERS\ACFSDK32.sys 16384 bytes (Conexant, Diagnostic Interface x86 Driver)
0x887C9000 C:\Windows\system32\DRIVERS\AVGIDSEH.Sys 16384 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Helper Driver.)
0x8D00B000 C:\Windows\system32\DRIVERS\CmBatt.sys 16384 bytes (Microsoft Corporation, Control Method Battery Driver)
0xAB9FB000 C:\PROGRA~1\DELLSU~1\HWDiag\bin\PCD5SRVC.pkms 16384 bytes (PC-Doctor, Inc., Kernel Driver)
0xAB895000 C:\Windows\system32\DRIVERS\AVGIDSShim.Sys 12288 bytes (AVG Technologies CZ, s.r.o. , IDS Application Activity Monitor Loader Driver.)
0x82B23000 C:\Windows\system32\DRIVERS\compbatt.sys 12288 bytes (Microsoft Corporation, Composite Battery Driver)
0x8CFFB000 C:\Windows\system32\DRIVERS\swenum.sys 8192 bytes (Microsoft Corporation, Plug and Play Software Device Enumerator)
0x8D5FC000 C:\Windows\system32\drivers\USBD.SYS 8192 bytes (Microsoft Corporation, Universal Serial Bus Driver)
==============================================
>Stealth
==============================================


Nothing detected :(

JoyfulJourney
2011-09-27, 01:01
OTL.Txt
OTL logfile created on: 9/26/2011 3:03:26 PM - Run 1
OTL by OldTimer - Version 3.2.29.1 Folder = C:\Users\Jessalyn\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.96 Gb Total Physical Memory | 1.03 Gb Available Physical Memory | 52.67% Memory free
4.16 Gb Paging File | 2.85 Gb Available in Paging File | 68.53% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 134.36 Gb Total Space | 73.77 Gb Free Space | 54.90% Space Free | Partition Type: NTFS
Drive E: | 14.65 Gb Total Space | 7.97 Gb Free Space | 54.40% Space Free | Partition Type: NTFS

Computer Name: JESSALYNS | User Name: Jessalyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - File not found
PRC - C:\Users\Jessalyn\Downloads\OTL.exe (OldTimer Tools)
PRC - C:\Users\Jessalyn\AppData\Local\Temp\CR_AAFF3.tmp\setup.exe (Google Inc.)
PRC - C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe ()
PRC - C:\Program Files\AVG Secure Search\vprot.exe ()
PRC - C:\Program Files\AVG\AVG2012\avgnsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG2012\avgrsx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG2012\avgcsrvx.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\AVG\AVG2012\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
PRC - C:\Program Files\PC Tools Firewall Plus\FWService.exe (PC Tools)
PRC - C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe (Sony Corporation)
PRC - C:\Program Files\Pure Networks\Network Magic\nmapp.exe (Cisco Systems, Inc.)
PRC - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe (Cisco Systems, Inc.)
PRC - C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Cisco Systems, Inc.)
PRC - C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe ()
PRC - C:\Program Files\Dell DataSafe Local Backup\Components\scheduler\STService.exe ()
PRC - C:\Program Files\Dell DataSafe Local Backup\SftService.exe (SoftThinks)
PRC - C:\Windows\explorer.exe (Microsoft Corporation)
PRC - C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
PRC - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\stacsv.exe (IDT, Inc.)
PRC - C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\AEstSrv.exe (Andrea Electronics Corporation)
PRC - C:\Program Files\DellTPad\hidfind.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\ApMsgFwd.exe (Alps Electric Co., Ltd.)
PRC - C:\Program Files\DellTPad\ApntEx.exe (Alps Electric Co., Ltd.)
PRC - C:\Windows\System32\atashost.exe (WebEx Communications, Inc.)
PRC - C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
PRC - C:\Program Files\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
PRC - C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)
PRC - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
PRC - C:\Windows\System32\drivers\ACFXAU32.exe (Conexant Systems, Inc.)


========== Modules (No Company Name) ==========

MOD - C:\Program Files\AVG Secure Search\vprot.exe ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\5aa9131000876de66160ff713b543d99\System.Web.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\a6d889aa69fd51c100352f23c7cebd22\System.Runtime.Remoting.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\4c3cda96b8f12220da20f2f8d1b9439c\System.Xml.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\System\b9ea0d414c4861120bfb7365d8ec0939\System.ni.dll ()
MOD - C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\f6deb187f24bb3185841092b89fbfdbb\mscorlib.ni.dll ()
MOD - C:\Program Files\Common Files\Pure Networks Shared\Platform\CAntiVirusCOM.dll ()
MOD - C:\Program Files\Common Files\Pure Networks Shared\Platform\CFirewallCOM.dll ()
MOD - C:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe ()
MOD - C:\Program Files\Dell DataSafe Local Backup\Components\scheduler\STService.exe ()
MOD - C:\Program Files\Dell DataSafe Local Backup\zlib1.dll ()
MOD - C:\Program Files\Dell DataSafe Local Backup\STRegistry.dll ()
MOD - C:\Program Files\Dell DataSafe Local Backup\STPE.dll ()
MOD - C:\Program Files\Dell DataSafe Local Backup\STNLS.dll ()
MOD - C:\Program Files\Dell DataSafe Local Backup\STLog.dll ()
MOD - C:\Program Files\Dell DataSafe Local Backup\STFiles.dll ()
MOD - C:\Program Files\Dell DataSafe Local Backup\libxml2.dll ()
MOD - C:\Windows\System32\bcmwlrmt.dll ()


========== Win32 Services (SafeList) ==========

SRV - (B-Service) -- File not found
SRV - (vToolbarUpdater) -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\8.0.1\ToolbarUpdater.exe ()
SRV - (Lavasoft Ad-Aware Service) -- C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe (Lavasoft Limited)
SRV - (AVGIDSAgent) -- C:\Program Files\AVG\AVG2012\AVGIDSAgent.exe (AVG Technologies CZ, s.r.o.)
SRV - (avgwd) -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe (AVG Technologies CZ, s.r.o.)
SRV - (PCToolsFirewallPlus) -- C:\Program Files\PC Tools Firewall Plus\FWService.exe (PC Tools)
SRV - (GoToAssist) -- C:\Program Files\Citrix\GoToAssist\514\g2aservice.exe (Citrix Online, a division of Citrix Systems, Inc.)
SRV - (nmservice) -- C:\Program Files\Common Files\Pure Networks Shared\Platform\nmsrvc.exe (Cisco Systems, Inc.)
SRV - (SftService) -- C:\Program Files\Dell DataSafe Local Backup\sftservice.EXE (SoftThinks)
SRV - (STacSV) -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\stacsv.exe (IDT, Inc.)
SRV - (AESTFilters) -- C:\Windows\System32\DriverStore\FileRepository\stwrt.inf_f6ef8056\AEstSrv.exe (Andrea Electronics Corporation)
SRV - (atashost) -- C:\Windows\System32\atashost.exe (WebEx Communications, Inc.)
SRV - (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe (SupportSoft, Inc.)
SRV - (SBSDWSCService) -- C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe (Safer Networking Ltd.)
SRV - (IAANTMON) Intel(R) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe (Intel Corporation)
SRV - (WinDefend) -- C:\Program Files\Windows Defender\MpSvc.dll (Microsoft Corporation)
SRV - (XAudioService) -- C:\Windows\System32\drivers\ACFXAU32.exe (Conexant Systems, Inc.)


========== Driver Services (SafeList) ==========

DRV - (Avgmfx86) -- C:\Windows\System32\drivers\avgmfx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgtdix) -- C:\Windows\System32\drivers\avgtdix.sys (AVG Technologies CZ, s.r.o.)
DRV - (AVGIDSFilter) -- C:\Windows\System32\drivers\AVGIDSFilter.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSShim) -- C:\Windows\System32\drivers\AVGIDSShim.sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSEH) -- C:\Windows\system32\DRIVERS\AVGIDSEH.Sys (AVG Technologies CZ, s.r.o. )
DRV - (AVGIDSDriver) -- C:\Windows\System32\drivers\AVGIDSDriver.sys (AVG Technologies CZ, s.r.o. )
DRV - (Avgldx86) -- C:\Windows\System32\drivers\avgldx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Avgrkx86) -- C:\Windows\system32\DRIVERS\avgrkx86.sys (AVG Technologies CZ, s.r.o.)
DRV - (Lavasoft Kernexplorer) -- C:\Program Files\Lavasoft\Ad-Aware\kernexplorer.sys ()
DRV - (Lbd) -- C:\Windows\system32\DRIVERS\Lbd.sys (Lavasoft AB)
DRV - (purendis) -- C:\Windows\System32\drivers\purendis.sys (Cisco Systems, Inc.)
DRV - (pnarp) -- C:\Windows\System32\drivers\pnarp.sys (Cisco Systems, Inc.)
DRV - (USBCCID) -- C:\Windows\System32\drivers\usbccid.sys (Microsoft Corporation)
DRV - (STHDA) -- C:\Windows\System32\drivers\stwrt.sys (IDT, Inc.)
DRV - (ApfiltrService) -- C:\Windows\System32\drivers\Apfiltr.sys (Alps Electric Co., Ltd.)
DRV - (BCM42RLY) -- C:\Windows\System32\drivers\bcm42rly.sys (Broadcom Corporation)
DRV - (PCD5SRVC{3F6A8B78-EC003E00-05040104}) -- C:\Program Files\Dell Support Center\HWDiag\bin\pcd5srvc.pkms (PC-Doctor, Inc.)
DRV - (e1express) Intel(R) -- C:\Windows\System32\drivers\e1e6032.sys (Intel Corporation)
DRV - (dgcfltr) -- C:\Windows\System32\drivers\ACFDCP32.sys (Conexant Systems, Inc.)
DRV - (XAudio) -- C:\Windows\System32\drivers\ACFXAU32.sys (Conexant Systems, Inc.)
DRV - (acfva) -- C:\Windows\System32\drivers\ACFVA32.sys (Conexant Systems Inc.)
DRV - (mdmxsdk) -- C:\Windows\System32\drivers\ACFSDK32.sys (Conexant)
DRV - (R300) -- C:\Windows\System32\drivers\atikmdag.sys (ATI Technologies Inc.)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========



IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\SOFTWARE\Microsoft\Internet Explorer\Main,StartPageCache = 1
IE - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\..\URLSearchHook: {03402f96-3dc7-4285-bc50-9e81fefafe43} - No CLSID value found
IE - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local

========== FireFox ==========

FF - prefs.js..keyword.URL: "http://isearch.avg.com/search?cid=%7B81d2c050-bc1a-4db0-a1e6-4da876a77c84%7D&mid=ada8e331ad88a4cbf4c0f901c5eab885-3624b976e9283a12c89f5cdede3b07049e81bb67&ds=AVG&v=8.0.0.34&lang=en&pr=fr&d=2011-09-13%2018%3A17%3A53&sap=ku&q="


FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX Browser Plugin,version=1.0.0: C:\Program Files\DivX\DivX Plus Web Player\npdivx32.dll (DivX,Inc.)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\4.0.60531.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@oberon-media.com/ONCAdapter: C:\Program Files\Common Files\Oberon Media\NCAdapter\1.0.0.7\npapicomadapter.dll File not found
FF - HKCU\Software\MozillaPlugins\@movenetworks.com/Quantum Media Player: C:\Users\Jessalyn\AppData\Roaming\Move Networks\plugins\npqmp071505000011.dll (Move Networks)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Jessalyn\AppData\Local\Google\Update\1.3.21.69\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Jessalyn\AppData\Local\Google\Update\1.3.21.69\npGoogleUpdate3.dll (Google Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG2012\Firefox4\ [2011/09/25 15:55:49 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 6.0.2\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2011/09/10 13:07:48 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 6.0.2\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins [2011/09/17 16:28:07 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\moveplayer@movenetworks.com: C:\Users\Jessalyn\AppData\Roaming\Move Networks [2009/12/08 00:08:01 | 000,000,000 | ---D | M]

[2009/11/30 20:46:29 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jessalyn\AppData\Roaming\Mozilla\Extensions
[2009/11/30 20:46:29 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jessalyn\AppData\Roaming\Mozilla\Extensions\mozswing@mozswing.org
[2011/09/20 23:17:48 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jessalyn\AppData\Roaming\Mozilla\Firefox\Profiles\gyml8ex7.default\extensions
[2011/08/16 14:34:24 | 000,000,000 | ---D | M] (Swag Bucks Community Toolbar) -- C:\Users\Jessalyn\AppData\Roaming\Mozilla\Firefox\Profiles\gyml8ex7.default\extensions\{8bdea9d6-6f62-45eb-8ee9-8a81af0d2f94}(126)
[2011/09/13 18:17:58 | 000,000,000 | ---D | M] (AVG Security Toolbar) -- C:\Users\Jessalyn\AppData\Roaming\Mozilla\Firefox\Profiles\gyml8ex7.default\extensions\avg@toolbar
[2009/09/19 09:43:33 | 000,004,554 | ---- | M] () -- C:\Users\Jessalyn\AppData\Roaming\Mozilla\Firefox\Profiles\gyml8ex7.default\searchplugins\aim-search.xml
[2010/10/23 11:25:48 | 000,000,923 | ---- | M] () -- C:\Users\Jessalyn\AppData\Roaming\Mozilla\Firefox\Profiles\gyml8ex7.default\searchplugins\conduit.xml
[2011/09/17 16:28:12 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2011/09/17 16:28:12 | 000,000,000 | ---D | M] (Java Console) -- C:\Program Files\Mozilla Firefox\extensions\{CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA}
[2011/09/25 15:55:49 | 000,000,000 | ---D | M] (AVG Safe Search) -- C:\PROGRAM FILES\AVG\AVG2012\FIREFOX4
() (No name found) -- C:\USERS\JESSALYN\APPDATA\ROAMING\MOZILLA\FIREFOX\PROFILES\GYML8EX7.DEFAULT\EXTENSIONS\BETTERFACEBOOK@MATTKRUSE.COM.XPI
[2009/08/10 13:56:21 | 000,000,000 | ---D | M] (Microsoft .NET Framework Assistant) -- C:\WINDOWS\MICROSOFT.NET\FRAMEWORK\V3.5\WINDOWS PRESENTATION FOUNDATION\DOTNETASSISTANTEXTENSION
[2011/09/10 13:07:48 | 000,134,104 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2011/09/10 13:07:44 | 000,002,252 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}sourceid=chrome&ie={inputEncoding}&q={searchTerms}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?client=chrome&hl={language}&q={searchTerms}
CHR - Extension: No name found = C:\Users\Jessalyn\AppData\Local\Google\Chrome\User Data\Default\Extensions\jmfkcklnlgedgbglfkkgedjfmejoahla(338)\12.0.0.1804_0\

O1 HOSTS File: ([2011/09/14 19:37:40 | 000,000,027 | ---- | M]) - C:\Windows\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll ()
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\8.0.0.34\AVG Secure Search_toolbar.dll ()
O3 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O4 - HKLM..\Run: [00PCTFW] C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe (PC Tools)
O4 - HKLM..\Run: [Apoint] C:\Program Files\DellTPad\Apoint.exe (Alps Electric Co., Ltd.)
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [ContentTransferWMDetector.exe] C:\Program Files\Sony\Content Transfer\ContentTransferWMDetector.exe (Sony Corporation)
O4 - HKLM..\Run: [dellsupportcenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [nmapp] C:\Program Files\Pure Networks\Network Magic\nmapp.exe (Cisco Systems, Inc.)
O4 - HKLM..\Run: [nmctxth] C:\Program Files\Common Files\Pure Networks Shared\Platform\nmctxth.exe (Cisco Systems, Inc.)
O4 - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray.exe (IDT, Inc.)
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe ()
O4 - HKLM..\RunOnce: [DSUpdateLauncher] c:\Program Files\Dell DataSafe Local Backup\Components\DSUpdate\runhstart.bat ()
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files\Dell DataSafe Local Backup\Components\scheduler\Launcher.exe (Softthinks)
O4 - Startup: C:\Users\Jessalyn\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\HughesNetStatusMeter.lnk = C:\Program Files\HughesNetStatusMeter\HughesNetStatusMeter\HughesNetStatusMeter.exe ()
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O7 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\..Trusted Domains: myitlab.com ([www] https in Trusted sites)
O15 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\..Trusted Domains: pearsoncmg.com ([]* in Trusted sites)
O15 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\..Trusted Domains: pearsoncmg.com ([www] https in Trusted sites)
O15 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\..Trusted Domains: pearsoned.com ([]* in Trusted sites)
O15 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\..Trusted Domains: pearsoned.com ([myitlab] http in Trusted sites)
O15 - HKU\S-1-5-21-415225045-1735544410-2764562306-1000\..Trusted Domains: pearsoned.com ([www] https in Trusted sites)
O16 - DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx.com/player/DivXBrowserPlugin.cab (DivXBrowserPlugin Object)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_13-windows-i586.cab (Java Plug-in 1.6.0_13)
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (Reg Error: Value error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{9FF25A3F-266B-42F1-8393-901E978BD6AF}: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{A1ADC108-8174-4D4F-9A39-8F38905A4E34}: DhcpNameServer = 68.105.28.12 68.105.29.12 68.105.28.11
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\pure-go {4746C79A-2042-4332-8650-48966E44ABA8} - C:\Program Files\Common Files\Pure Networks Shared\Platform\puresp4.dll (Cisco Systems, Inc.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\8.0.1\ViProtocol.dll ()
O20 - HKLM Winlogon: Shell - (Explorer.exe) -C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) -C:\Windows\System32\userinit.exe (Microsoft Corporation)
O20 - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll) - C:\Program Files\Citrix\GoToAssist\514\g2awinlogon.dll (Citrix Online, a division of Citrix Systems, Inc.)
O24 - Desktop WallPaper: C:\Users\Jessalyn\Pictures\Backgrounds\Pensacola.JPG
O24 - Desktop BackupWallPaper: C:\Users\Jessalyn\Pictures\Backgrounds\Pensacola.JPG
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2006/09/18 14:43:36 | 000,000,024 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (lsdelete)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = ComFile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*

========== Files/Folders - Created Within 30 Days ==========

[2011/09/24 03:21:42 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\Desktop\Safe Mode Files 9-23
[2011/09/24 01:44:34 | 000,000,000 | ---D | C] -- C:\Program Files\PC Tools Firewall Plus(230)
[2011/09/23 19:56:44 | 000,000,000 | ---D | C] -- C:\97E52B1359FF0B9E4E4805AD5898280E
[2011/09/18 18:57:04 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{4B5759B3-9BD7-4ED8-A8C9-950E4E652855}
[2011/09/18 18:56:44 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{F05CA3B5-4AB7-4850-82B1-FEA0E219F887}
[2011/09/17 16:28:25 | 000,000,000 | ---D | C] -- C:\ProgramData\Sun
[2011/09/17 16:28:23 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2011/09/15 18:08:09 | 000,000,000 | ---D | C] -- C:\Program Files\ESET
[2011/09/14 20:00:21 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
[2011/09/14 20:00:19 | 000,000,000 | ---D | C] -- C:\COMBOFIX
[2011/09/14 17:02:38 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
[2011/09/14 17:02:38 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
[2011/09/14 17:02:38 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
[2011/09/13 18:18:48 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Roaming\AVG2012
[2011/09/13 18:18:03 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\AVG 2012
[2011/09/13 18:17:50 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\AVG Secure Search
[2011/09/13 18:17:49 | 000,000,000 | ---D | C] -- C:\Program Files\AVG Secure Search
[2011/09/13 18:17:01 | 000,000,000 | ---D | C] -- C:\ProgramData\AVG2012
[2011/09/13 17:52:09 | 000,000,000 | ---D | C] -- C:\Qoobox
[2011/09/12 16:15:56 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{D0121B15-9572-4C64-8BB0-ACAE2927A15B}
[2011/09/12 16:15:33 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{C499AFEA-72F0-4FDF-8778-7D6D6CB5CC4C}
[2011/09/12 00:20:15 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{F418E17C-28C0-465B-A928-C60DFCED70F0}
[2011/09/11 21:20:28 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Roaming\Malwarebytes
[2011/09/11 21:19:54 | 000,041,272 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbamswissarmy.sys
[2011/09/11 21:19:54 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2011/09/11 21:19:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2011/09/11 21:19:49 | 000,022,712 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\System32\drivers\mbam.sys
[2011/09/11 21:19:49 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2011/09/11 12:19:21 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{FA32C2FA-A0E3-47E4-A14D-C5232A3EB556}
[2011/09/10 12:09:05 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{EC01BC61-B4A3-4A26-8B74-83417AA9A7AA}
[2011/09/10 12:08:45 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{E5BFAD5D-8294-4CF9-A7BD-CF4703B3FF4E}
[2011/09/08 18:55:40 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{AFB341E1-FA56-4B47-BD11-3C6DC47DF726}
[2011/09/08 18:54:47 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Local\{30D5A52B-A866-4B4F-B047-A928D478937C}
[2011/09/07 19:42:59 | 000,607,260 | R--- | C] (Swearware) -- C:\Users\Jessalyn\Desktop\dds.scr
[2011/09/07 17:54:27 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Spybot - Search & Destroy
[2011/09/07 17:54:16 | 000,000,000 | ---D | C] -- C:\ProgramData\Spybot - Search & Destroy
[2011/09/07 17:54:16 | 000,000,000 | ---D | C] -- C:\Program Files\Spybot - Search & Destroy
[2011/09/07 17:50:32 | 000,000,000 | ---D | C] -- C:\Windows\ERDNT
[2011/09/07 17:48:16 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ERUNT
[2011/09/07 17:48:16 | 000,000,000 | ---D | C] -- C:\Program Files\ERUNT
[2011/09/07 17:43:21 | 000,002,048 | ---- | C] (Microsoft Corporation) -- C:\Windows\System32\tzres.dll
[2011/09/06 12:54:08 | 000,000,000 | ---D | C] -- C:\Program Files\Safari
[2011/09/06 01:12:28 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour(1)
[2011/09/06 01:09:07 | 000,000,000 | ---D | C] -- C:\Program Files\Apple Software Update(0)
[2011/09/05 10:42:21 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\AppData\Roaming\PCToolsFirewallPlus
[2011/09/05 10:32:50 | 000,000,000 | ---D | C] -- C:\Users\Jessalyn\{50987943-6f71-4529-9448-c2fff4102bc4}
[2011/09/05 10:31:40 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\PC Tools Firewall Plus
[2011/09/05 10:31:37 | 000,089,472 | ---- | C] (PC Tools) -- C:\Windows\System32\drivers\pctNdis-PacketFilter.sys
[2011/09/05 10:31:37 | 000,032,808 | ---- | C] (PC Tools) -- C:\Windows\System32\drivers\pctNdis-DNS.sys
[2011/09/05 10:31:37 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\PC Tools
[2011/09/05 10:31:35 | 000,125,248 | ---- | C] (PC Tools) -- C:\Windows\System32\drivers\pctplfw.sys
[2011/09/05 10:31:31 | 000,000,000 | ---D | C] -- C:\Program Files\PC Tools Firewall Plus
[2009/11/22 10:57:17 | 000,047,360 | ---- | C] (VSO Software) -- C:\Users\Jessalyn\AppData\Roaming\pcouffin.sys

========== Files - Modified Within 30 Days ==========

[2011/09/26 15:10:01 | 000,000,920 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-415225045-1735544410-2764562306-1000UA.job
[2011/09/26 15:10:01 | 000,000,868 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-415225045-1735544410-2764562306-1000Core.job
[2011/09/26 15:01:17 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2011/09/26 14:28:51 | 000,033,452 | ---- | M] () -- C:\Users\Jessalyn\Desktop\RootkitUnhookReport
[2011/09/26 14:20:58 | 105,150,346 | ---- | M] () -- C:\Windows\System32\drivers\AVG\incavi.avm
[2011/09/26 14:14:47 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2011/09/26 14:14:47 | 000,003,616 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2011/09/25 15:55:49 | 000,000,804 | ---- | M] () -- C:\Users\Public\Desktop\AVG 2012.lnk
[2011/09/24 23:25:36 | 000,000,064 | ---- | M] () -- C:\Windows\System32\rp_stats.dat
[2011/09/24 23:25:36 | 000,000,044 | ---- | M] () -- C:\Windows\System32\rp_rules.dat
[2011/09/24 23:14:54 | 000,000,318 | ---- | M] () -- C:\Windows\tasks\GlaryInitialize.job
[2011/09/24 23:14:21 | 2108,018,688 | -HS- | M] () -- C:\hiberfil.sys
[2011/09/14 19:37:40 | 000,000,027 | ---- | M] () -- C:\Windows\System32\drivers\etc\hosts
[2011/09/12 15:05:32 | 000,000,512 | ---- | M] () -- C:\Users\Jessalyn\Desktop\MBR.dat
[2011/09/11 21:19:55 | 000,000,868 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/09/08 03:17:40 | 000,607,406 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2011/09/08 03:17:40 | 000,105,014 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2011/09/07 23:07:34 | 000,002,059 | ---- | M] () -- C:\Users\Jessalyn\Desktop\Google Chrome.lnk
[2011/09/07 23:07:34 | 000,002,021 | ---- | M] () -- C:\Users\Jessalyn\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/09/07 20:02:52 | 000,003,909 | ---- | M] () -- C:\Users\Jessalyn\Desktop\Attach.zip
[2011/09/07 19:43:02 | 000,607,260 | R--- | M] (Swearware) -- C:\Users\Jessalyn\Desktop\dds.scr
[2011/09/07 17:54:31 | 000,001,017 | ---- | M] () -- C:\Users\Jessalyn\Desktop\Spybot - Search & Destroy.lnk
[2011/09/07 17:48:19 | 000,000,676 | ---- | M] () -- C:\Users\Jessalyn\Desktop\ERUNT.lnk
[2011/09/07 13:22:19 | 000,001,356 | ---- | M] () -- C:\Users\Jessalyn\AppData\Local\d3d9caps.dat
[2011/09/04 22:07:03 | 000,001,330 | ---- | M] () -- C:\Windows\System32\.ini

========== Files Created - No Company Name ==========

[2011/09/26 14:28:51 | 000,033,452 | ---- | C] () -- C:\Users\Jessalyn\Desktop\RootkitUnhookReport
[2011/09/24 23:14:21 | 2108,018,688 | -HS- | C] () -- C:\hiberfil.sys
[2011/09/15 16:37:30 | 000,000,804 | ---- | C] () -- C:\Users\Public\Desktop\AVG 2012.lnk
[2011/09/14 17:02:38 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
[2011/09/14 17:02:38 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
[2011/09/14 17:02:38 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
[2011/09/14 17:02:38 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
[2011/09/14 17:02:38 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
[2011/09/12 15:05:32 | 000,000,512 | ---- | C] () -- C:\Users\Jessalyn\Desktop\MBR.dat
[2011/09/11 21:19:55 | 000,000,868 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes' Anti-Malware.lnk
[2011/09/07 23:07:34 | 000,002,059 | ---- | C] () -- C:\Users\Jessalyn\Desktop\Google Chrome.lnk
[2011/09/07 23:07:34 | 000,002,021 | ---- | C] () -- C:\Users\Jessalyn\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2011/09/07 20:02:52 | 000,003,909 | ---- | C] () -- C:\Users\Jessalyn\Desktop\Attach.zip
[2011/09/07 17:54:31 | 000,001,017 | ---- | C] () -- C:\Users\Jessalyn\Desktop\Spybot - Search & Destroy.lnk
[2011/09/07 17:48:19 | 000,000,676 | ---- | C] () -- C:\Users\Jessalyn\Desktop\ERUNT.lnk
[2011/09/04 22:07:03 | 000,001,330 | ---- | C] () -- C:\Windows\System32\.ini
[2011/07/10 23:39:19 | 000,000,258 | RHS- | C] () -- C:\ProgramData\ntuser.pol
[2011/04/28 18:29:07 | 008,892,928 | ---- | C] () -- C:\ProgramData\atscie.msi
[2011/04/27 03:28:40 | 000,000,064 | ---- | C] () -- C:\Windows\System32\rp_stats.dat
[2011/04/27 03:28:40 | 000,000,044 | ---- | C] () -- C:\Windows\System32\rp_rules.dat
[2010/12/15 00:21:49 | 000,016,432 | ---- | C] () -- C:\Windows\System32\lsdelete.exe
[2010/11/17 19:07:14 | 000,001,356 | ---- | C] () -- C:\Users\Jessalyn\AppData\Local\d3d9caps.dat
[2009/11/22 10:57:17 | 000,007,887 | ---- | C] () -- C:\Users\Jessalyn\AppData\Roaming\pcouffin.cat
[2009/11/22 10:57:17 | 000,001,144 | ---- | C] () -- C:\Users\Jessalyn\AppData\Roaming\pcouffin.inf
[2009/09/25 16:02:40 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2009/09/25 16:01:29 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2009/08/06 10:30:02 | 000,015,872 | ---- | C] () -- C:\Users\Jessalyn\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2009/08/05 14:14:52 | 000,013,762 | ---- | C] () -- C:\Users\Jessalyn\AppData\Roaming\wklnhst.dat
[2009/08/03 13:07:42 | 000,403,816 | ---- | C] () -- C:\Windows\System32\OGACheckControl.dll
[2009/08/03 13:07:42 | 000,230,768 | ---- | C] () -- C:\Windows\System32\OGAEXEC.exe
[2009/07/11 03:10:37 | 000,982,196 | ---- | C] () -- C:\Windows\System32\igkrng500.bin
[2009/07/11 03:10:37 | 000,417,344 | ---- | C] () -- C:\Windows\System32\igcompkrng500.bin
[2009/07/11 03:10:37 | 000,139,824 | ---- | C] () -- C:\Windows\System32\igfcg500.bin
[2009/07/11 03:10:37 | 000,097,448 | ---- | C] () -- C:\Windows\System32\igfcg500m.bin
[2009/07/11 00:30:33 | 000,054,784 | ---- | C] () -- C:\Windows\System32\bcmwlrmt.dll
[2009/07/11 00:30:33 | 000,006,656 | ---- | C] () -- C:\Windows\System32\bcmwlrc.dll
[2009/07/11 00:30:32 | 000,026,112 | ---- | C] () -- C:\Windows\System32\WLTRYSVC.EXE
[2009/07/11 00:23:14 | 000,140,288 | ---- | C] () -- C:\Windows\System32\igfxtvcx.dll
[2009/04/11 11:02:01 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2009/04/11 09:07:30 | 000,000,000 | ---- | C] () -- C:\Windows\System32\atiicdxx.dat
[2006/11/02 05:57:28 | 000,067,584 | --S- | C] () -- C:\Windows\bootstat.dat
[2006/11/02 05:47:37 | 000,379,672 | ---- | C] () -- C:\Windows\System32\FNTCACHE.DAT
[2006/11/02 05:35:32 | 000,005,632 | ---- | C] () -- C:\Windows\System32\sysprepMCE.dll
[2006/11/02 03:33:01 | 000,607,406 | ---- | C] () -- C:\Windows\System32\perfh009.dat
[2006/11/02 03:33:01 | 000,287,440 | ---- | C] () -- C:\Windows\System32\perfi009.dat
[2006/11/02 03:33:01 | 000,105,014 | ---- | C] () -- C:\Windows\System32\perfc009.dat
[2006/11/02 03:33:01 | 000,030,674 | ---- | C] () -- C:\Windows\System32\perfd009.dat
[2006/11/02 03:25:44 | 000,159,744 | ---- | C] () -- C:\Windows\System32\atitmmxx.dll
[2006/11/02 03:23:21 | 000,215,943 | ---- | C] () -- C:\Windows\System32\dssec.dat
[2006/11/02 01:58:30 | 000,043,131 | ---- | C] () -- C:\Windows\mib.bin
[2006/11/02 01:19:00 | 000,000,741 | ---- | C] () -- C:\Windows\System32\NOISE.DAT
[2006/11/02 00:40:29 | 000,013,750 | ---- | C] () -- C:\Windows\System32\pacerprf.ini
[2006/11/02 00:25:31 | 000,673,088 | ---- | C] () -- C:\Windows\System32\mlang.dat

========== LOP Check ==========

[2009/08/05 23:08:24 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\acccore
[2010/10/15 13:08:57 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\Amazon
[2010/10/20 13:57:43 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\AVG10
[2011/09/13 18:18:48 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\AVG2012
[2010/06/17 11:37:50 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\com.hughesnet.HughesNetStatusMeter.01AEF16E74A158B173D9EB6C77C7CD8D859A7566.1
[2011/02/03 21:46:06 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\com.hughesnet.HughesNetStatusMeter.92D257A0BA68956E9AA1D50589E83FF4134CD6A8.1
[2009/08/23 23:46:42 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\GlarySoft
[2011/06/29 22:04:33 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\GOL_byHasbro
[2009/11/22 11:00:34 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\ImgBurn
[2010/01/07 18:53:56 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\LimeWire
[2011/06/29 22:03:14 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\Oberon Media
[2011/08/19 21:53:32 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\Opera
[2011/09/24 01:49:00 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\PCToolsFirewallPlus
[2009/08/05 14:20:58 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\PlayFirst
[2010/11/01 23:52:03 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\Sammsoft
[2009/08/05 14:14:54 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\Template
[2010/09/16 23:36:52 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\Tific
[2009/11/22 10:58:34 | 000,000,000 | ---D | M] -- C:\Users\Jessalyn\AppData\Roaming\Vso
[2011/09/24 23:14:54 | 000,000,318 | ---- | M] () -- C:\Windows\Tasks\GlaryInitialize.job
[2011/09/17 02:49:18 | 000,032,564 | ---- | M] () -- C:\Windows\Tasks\SCHEDLGU.TXT

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 197 bytes -> C:\ProgramData\Temp:2C6A77F3
@Alternate Data Stream - 108 bytes -> C:\ProgramData\Temp:C31F31E6

< End of report >

JoyfulJourney
2011-09-27, 01:03
OTL Extras logfile created on: 9/26/2011 3:03:26 PM - Run 1
OTL by OldTimer - Version 3.2.29.1 Folder = C:\Users\Jessalyn\Downloads
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1.96 Gb Total Physical Memory | 1.03 Gb Available Physical Memory | 52.67% Memory free
4.16 Gb Paging File | 2.85 Gb Available in Paging File | 68.53% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 134.36 Gb Total Space | 73.77 Gb Free Space | 54.90% Space Free | Partition Type: NTFS
Drive E: | 14.65 Gb Total Space | 7.97 Gb Free Space | 54.40% Space Free | Partition Type: NTFS

Computer Name: JESSALYNS | User Name: Jessalyn | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
.hlp [@ = hlpfile] -- C:\Windows\winhlp32.exe (Microsoft Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
helpfile [open] -- Reg Error: Key error.
hlpfile [open] -- %SystemRoot%\winhlp32.exe %1 (Microsoft Corporation)
https [open] -- "C:\Program Files\Google\Chrome\Application\chrome.exe" -- "%1"
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /separate,/idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /separate,/e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"cval" = 1
"FirewallDisableNotify" = 0
"AntiVirusDisableNotify" = 0
"UpdatesDisableNotify" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
"AntiVirusOverride" = 0
"AntiSpywareOverride" = 0
"FirewallOverride" = 0
"VistaSp1" = Reg Error: Unknown registry data type -- File not found
"VistaSp2" = Reg Error: Unknown registry data type -- File not found

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

[HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
"EnableFirewall" = 1
"DisableNotifications" = 0
"DoNotAllowExceptions" = 0

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


========== Vista Active Open Ports Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{128916A8-4409-470E-8CE5-7C6E0F93CA8C}" = lport=3702 | protocol=17 | dir=in | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{1B1B6E6D-EA60-4E16-AB96-7276044D159B}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{1BBE2237-8528-4A1F-B6C5-BD6AD7718F48}" = rport=1900 | protocol=17 | dir=out | svc=ssdpsrv | app=%systemroot%\system32\svchost.exe |
"{29E58F57-74F3-4626-8D46-F93D6DB0B371}" = lport=137 | protocol=17 | dir=in | app=system |
"{368461AE-5E9F-4991-B819-B7080FED48F3}" = lport=1900 | protocol=17 | dir=in | svc=ssdpsrv | app=svchost.exe |
"{4C872814-3CB4-476E-B165-A19D14C9A430}" = rport=3702 | protocol=17 | dir=out | svc=fdrespub | app=%systemroot%\system32\svchost.exe |
"{5D11A952-7FD5-43D8-8000-65C250A26F3D}" = rport=138 | protocol=17 | dir=out | app=system |
"{5DC30111-6D65-4958-A198-08BE16F1DC35}" = lport=3702 | protocol=17 | dir=in | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{69FFFABC-5FDD-43B0-A272-8C7D71FEC66A}" = lport=445 | protocol=6 | dir=in | app=system |
"{81C13EA7-865B-4EED-A0D0-B9777A845C6A}" = lport=138 | protocol=17 | dir=in | app=system |
"{9104D313-DEBA-4AFB-A26D-9A79750815BB}" = lport=139 | protocol=6 | dir=in | app=system |
"{A212930F-E31F-4F1F-A75B-CBC115466122}" = lport=2869 | protocol=6 | dir=in | app=system |
"{A47079B5-B41E-40B9-AE0C-B489481EEFF1}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
"{A5DA0DEA-4A4D-4096-B2F5-62620B63D1A6}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |
"{C0B65D74-C23F-4231-9CF2-FE43D1698CDE}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
"{C3BC7123-C871-461F-BE84-D33FCCDE3AE1}" = rport=445 | protocol=6 | dir=out | app=system |
"{C483E894-AA1B-4F7D-92F5-FB506F4B7E53}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
"{C736FB7E-382E-4536-A228-90B1D74B68D0}" = rport=137 | protocol=17 | dir=out | app=system |
"{D6B7B8DE-6014-442C-A2D9-B66F4E160B09}" = lport=6004 | protocol=17 | dir=in | app=c:\program files\microsoft office\office12\outlook.exe |
"{EC457EE5-2133-4C14-8CA5-B0BC49066F3F}" = rport=3702 | protocol=17 | dir=out | svc=fdphost | app=%systemroot%\system32\svchost.exe |
"{F9195F9B-9783-418E-91E1-394225E52BC4}" = rport=139 | protocol=6 | dir=out | app=system |
"{F9C1C961-24C9-4628-BBEA-D48BF8F87985}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
"{FEC8DD50-E21C-49D8-BC43-46D1F1BEEBC1}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |

========== Vista Active Application Exception List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
"{03358A07-9620-4C98-8579-2A31C6EDE835}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\powerdvd.exe |
"{09478C60-A6F0-46EA-BD3B-F78D0A822F2C}" = dir=in | app=c:\program files\windows live\contacts\wlcomm.exe |
"{0B4C1ECE-FE6B-4DCF-9CFB-B2895D84F464}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgmfapx.exe |
"{16D00C07-B40C-4868-B458-D8593ACCBE94}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
"{18C4578B-201C-4303-B77C-95184E109476}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgemcx.exe |
"{1CC81126-C5F8-4222-A020-A907ABCA9DA8}" = dir=in | app=c:\program files\avg\avg8\avgupd.exe |
"{25C2A64E-9E35-4278-971E-2341525C5488}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
"{3EC810AE-3C1A-4B31-90A2-4651F0878F97}" = protocol=6 | dir=in | app=c:\program files\common files\pure networks shared\platform\nmsrvc.exe |
"{40CBEC9A-AA68-4EEE-A8E4-9B411C450D86}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe |
"{47F3776F-B554-4849-96FD-9D6FCAF9A98A}" = dir=in | app=c:\program files\avg\avg8\avgnsx.exe |
"{4BB2AF2D-E05B-4050-8F32-188F2299F6CA}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
"{4DF023B2-C7F1-434D-9AF8-2B75799A6751}" = protocol=17 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{5606A27F-BD46-4972-A970-0032B162AE96}" = protocol=17 | dir=in | app=c:\users\jessalyn\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{56DEE612-7BA4-405B-B7BE-AD9A9CA2D461}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgdiagex.exe |
"{58CC39F7-7206-4992-914D-672E999021A1}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgdiagex.exe |
"{5D1577E0-F53D-4538-93EC-35ABBD8DFDFA}" = protocol=17 | dir=in | app=c:\program files\common files\pure networks shared\platform\nmsrvc.exe |
"{61818E4B-AB2B-48F8-BF2A-4D9D2E13A3DB}" = protocol=6 | dir=in | app=c:\program files\bonjour\mdnsresponder.exe |
"{69A4567B-9980-4B66-BA45-0BE1A8C881D8}" = protocol=17 | dir=in | app=c:\program files\avg\avg2012\avgnsx.exe |
"{6D89C4F0-3D94-4EC9-8699-2EF628C23FA7}" = dir=in | app=c:\program files\cyberlink\powerdvd dx\pdvddxsrv.exe |
"{70F8DD29-CEDD-47FE-A8D5-9B359900D577}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgnsx.exe |
"{7A1C1B59-F825-47BF-83BD-0590FC4D17B1}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe |
"{843F6A27-3F9A-4FB5-A904-74CBADC6B4AF}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe |
"{84AAFD8F-8EAC-4639-B9AD-B4C3D4EC862B}" = dir=in | app=c:\program files\avg\avg8\avgemc.exe |
"{8AEF2028-E492-43CC-8748-E0281CFAF688}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe |
"{90318D02-D475-4479-B503-36B6ACCC2ABB}" = protocol=6 | dir=in | app=c:\users\jessalyn\appdata\local\google\google talk plugin\googletalkplugin.exe |
"{986654A0-4A4C-4265-A017-6A6FC86BEB5E}" = protocol=6 | dir=out | svc=upnphost | app=%systemroot%\system32\svchost.exe |
"{98F6DC85-7522-460E-98A9-B8E5F52FE98E}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgnsx.exe |
"{9BA79473-43F1-4652-B46E-5B4303E88DAA}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgemcx.exe |
"{A6B0A89D-4696-4998-BABA-8930135A89BF}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe |
"{A988D2B7-8BEF-4D4B-B3FF-92B109E8059E}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe |
"{B14C0344-934F-4112-9D76-B5590EA0708F}" = protocol=17 | dir=in | app=c:\program files\aim\aim.exe |
"{B25FA5D1-5837-4746-9ED8-25D3FFA4F116}" = dir=in | app=c:\program files\windows live\messenger\msnmsgr.exe |
"{B3974444-BB47-4FF7-A9CF-CA37F07B6953}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgdiagex.exe |
"{B50718E7-4CC3-46C0-8E3A-168D2498266B}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
"{B71D0FB7-4436-4B34-A409-BCFE912872B1}" = protocol=6 | dir=in | app=c:\program files\avg\avg10\avgmfapx.exe |
"{C16ED21F-032E-4BFA-824A-F9ACB4C63597}" = protocol=6 | dir=in | app=c:\program files\aim\aim.exe |
"{C8196D09-6FF6-4003-B191-4A602951D205}" = protocol=17 | dir=in | app=c:\program files\avg\avg10\avgemcx.exe |
"{CBC74255-E602-4B3E-9889-E78013B22BC4}" = protocol=17 | dir=in | app=c:\program files\aim\aim.exe |
"{CD0FF921-D534-4D78-94EA-1A1BF30E65C7}" = protocol=6 | dir=in | app=c:\program files\avg\avg2012\avgmfapx.exe |
"{D3A313FE-75C0-40CC-81C7-88D73195A628}" = protocol=6 | dir=in | app=c:\program files\aim\aim.exe |
"{FD04AACE-C08D-4D42-996D-FC7417AEF853}" = protocol=6 | dir=in | app=c:\program files\common files\pure networks shared\platform\nmsrvc.exe |
"{FEDD52D6-2453-4F0B-8D1C-054D833AEAFB}" = protocol=17 | dir=in | app=c:\program files\common files\pure networks shared\platform\nmsrvc.exe |
"TCP Query User{2DDA2A8C-33EB-43DA-B4E9-44E829801C6F}C:\program files\electronic arts\eadm\core.exe" = protocol=6 | dir=in | app=c:\program files\electronic arts\eadm\core.exe |
"TCP Query User{63775B36-4BCD-4B54-B9AE-722B51E00BE0}C:\program files\limewire\limewire.exe" = protocol=6 | dir=in | app=c:\program files\limewire\limewire.exe |
"UDP Query User{5C99C40E-2888-42AA-A5AD-99705FE47CFA}C:\program files\electronic arts\eadm\core.exe" = protocol=17 | dir=in | app=c:\program files\electronic arts\eadm\core.exe |
"UDP Query User{B7F77C9D-2A6E-418E-915C-962A6271E75C}C:\program files\limewire\limewire.exe" = protocol=17 | dir=in | app=c:\program files\limewire\limewire.exe |

========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{002D9D5E-29BA-3E6D-9BC4-3D7D6DBC735C}" = Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
"{052bac4a-6f79-46d4-a024-1ce1b4f73cd4}" = Microsoft Visual C++ 2005 Redistributable
"{07287123-B8AC-41CE-8346-3D777245C35B}" = Bonjour
"{08E81ABD-79F7-49C2-881F-FD6CB0975693}" = Roxio Creator Data
"{09760D42-E223-42AD-8C3E-55B47D0DDAC3}" = Roxio Creator DE
"{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
"{0D8D7D50-1B85-881B-22FE-2AB1B9125344}" = HughesNetStatusMeter
"{0ED7EE95-6A97-47AA-AD73-152C08A15B04}" = Dell DataSafe Local Backup
"{15BC8CD0-A65B-47D0-A2DD-90A824590FA8}" = Microsoft Works
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{1F54DAFA-9261-4A62-B59D-6C9F26B48FE4}" = Roxio Creator Tools
"{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
"{26A24AE4-039D-4CA4-87B4-2F83216013FF}" = Java(TM) 6 Update 13
"{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
"{3138EAD3-700B-4A10-B617-B3F8096EE30D}" = Dell Edoc Viewer
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{415B2719-AD3A-4944-B404-C472DB6085B3}" = Cisco EAP-FAST Module
"{4CBA3D4C-8F51-4D60-B27E-F6B641C571E7}" = Microsoft Search Enhancement Pack
"{55B1E4FA-F2E0-45DF-9B36-0B30A7949984}" = NWZ-S540 WALKMAN Guide
"{56839333-0802-40D6-9A50-EBB9EB2BF541}" = AVG 2012
"{57752979-A1C9-4C02-856B-FBB27AC4E02C}" = QuickTime
"{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
"{5DD4FCBD-A3C1-4155-9E17-4161C70AAABA}" = Segoe UI
"{5EE7D259-D137-4438-9A5F-42F432EC0421}" = VC80CRTRedist - 8.0.50727.4053
"{669C7BD8-DAA2-49B6-966C-F1E2AAE6B17E}" = Cisco PEAP Module
"{6811CAA0-BF12-11D4-9EA1-0050BAE317E1}" = PowerDVD DX
"{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
"{6956856F-B6B3-4BE0-BA0B-8F495BE32033}" = Apple Software Update
"{69FDFBB6-351D-4B8C-89D8-867DC9D0A2A4}" = Windows Media Player Firefox Plugin
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{73A4F29F-31AC-4EBD-AA1B-0CC5F18C8F83}" = Roxio Creator Audio
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{7AC0886A-CE48-4EB6-9CC3-4C56D427F2E1}" = Cisco Network Magic
"{7DB9F1E5-9ACB-410D-A7DC-7A3D023CE045}" = Dell Getting Started Guide
"{7FCC4EDC-6EE2-4309-ABD7-85F2667A7B90}" = WebEx Support Manager for Internet Explorer
"{83770D14-21B9-44B3-8689-F7B523F94560}" = Cisco LEAP Module
"{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
"{90024193-9F13-4877-89D5-A1CDF0CBBF28}" = Feedback Tool
"{90120000-0011-0000-0000-0000000FF1CE}" = Microsoft Office Professional Plus 2007
"{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{0B36C6D6-F5D8-4EAF-BF94-4376A230AD5B}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0011-0000-0000-0000000FF1CE}_PROPLUS_{3D019598-7B59-447A-80AE-815B703B84FF}" = Security Update for Microsoft Office system 2007 (972581)
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_PROPLUS_{ABDDE972-355B-4AF1-89A8-DA50B7B5C045}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_PROPLUS_{F580DDD5-8D37-4998-968E-EBB76BB86787}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_PROPLUS_{187308AB-5FA7-4F14-9AB9-D290383A10D9}" = Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_PROPLUS_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_PROPLUS_{DE5A002D-8122-4278-A7EE-3121E7EA254E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_PROPLUS_{2FC4457D-409E-466F-861F-FB0CB796B53E}" = Microsoft Office 2007 Service Pack 2 (SP2)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}" = Dell Touchpad
"{A1713E14-4A72-4DE1-B555-5354F710D51E}" = AVG 2012
"{A9668246-FB70-4103-A1E3-66C9BC2EFB49}" = Dell DataSafe Local Backup - Support Software
"{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
"{AADEA55D-C834-4BCB-98A3-4B8D1C18F4EE}" = Apple Mobile Device Support
"{AC76BA86-7AD7-1033-7B44-A92000000001}" = Adobe Reader 9.2
"{B2544A03-10D0-4E5E-BA69-0362FFC20D18}" = OGA Notifier 2.0.0048.0
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B6A26DE5-F2B5-4D58-9570-4FC760E00FCD}" = Roxio Creator Copy
"{B7050CBDB2504B34BC2A9CA0A692CC29}" = DivX Plus Web Player
"{C05D8CDB-417D-4335-A38C-A0659EDFD6B8}" = The Sims™ 3
"{C4124E95-5061-4776-8D5D-E3D931C778E1}" = Microsoft VC9 runtime libraries
"{C4972073-2BFE-475D-8441-564EA97DA161}" = QuickSet
"{C6150D8A-86ED-41D3-87BB-F3BB51B0B77F}" = Windows Live ID Sign-in Assistant
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
"{CFADE4AF-C0CF-4A04-A776-741318F1658F}" = Content Transfer
"{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
"{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
"{DED53B0B-B67C-4244-AE6A-D6FD3C28D1EF}" = Ad-Aware
"{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
"{E3BFEE55-39E2-4BE0-B966-89FE583822C1}" = Dell Support Center (Support Software)
"{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
"{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
"{ED439A64-F018-4DD4-8BA5-328D85AB09AB}" = Roxio Creator DE
"{EE6097DD-05F4-4178-9719-D3170BF098E8}" = Apple Application Support
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}" = Visual C++ 2008 x86 Runtime - (v9.0.30729)
"{F333A33D-125C-32A2-8DCE-5C5D14231E27}.vc_x86runtime_30729_01" = Visual C++ 2008 x86 Runtime - v9.0.30729.01
"{F47C37A4-7189-430A-B81D-739FF8A7A554}" = Consumer In-Home Service Agreement
"{FC467B61-F890-4E29-8585-365DAB66F13E}" = Pure Networks Platform
"{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
"Ad-Aware" = Ad-Aware
"Adobe Flash Player ActiveX" = Adobe Flash Player 10 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 10 Plugin
"Adobe Shockwave Player" = Adobe Shockwave Player 11.5
"AIM_7" = AIM 7
"Amazon MP3 Downloader" = Amazon MP3 Downloader 1.0.10
"AVG" = AVG 2012
"Broadcom 802.11 Application" = Dell Wireless WLAN Card Utility
"CNXT_MODEM_USB_ACF" = USB Modem
"com.hughesnet.HughesNetStatusMeter.01AEF16E74A158B173D9EB6C77C7CD8D859A7566.1" = HughesNet Status Meter
"Diner Dash Hometown Hero - Gourmet" = Diner Dash Hometown Hero - Gourmet
"Duplicate Cleaner" = Duplicate Cleaner 1.4.7c
"DVDFab 6_is1" = DVDFab 6.1.2.5 (27/10/2009)
"EADM" = EA Download Manager
"ERUNT_is1" = ERUNT 1.1j
"ESET Online Scanner" = ESET Online Scanner v3
"Glary Utilities_is1" = Glary Utilities 2.15.0.738
"GoToAssist" = GoToAssist 8.0.0.514
"ImgBurn" = ImgBurn
"Malwarebytes' Anti-Malware_is1" = Malwarebytes' Anti-Malware version 1.51.1.1800
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mozilla Firefox 6.0.2 (x86 en-US)" = Mozilla Firefox 6.0.2 (x86 en-US)
"Network MagicUninstall" = Network Magic
"PC Tools Firewall Plus" = PC Tools Firewall Plus 7.0
"Pocket Tanks Deluxe_is1" = Pocket Tanks Deluxe 1.00a
"PROPLUS" = Microsoft Office Professional Plus 2007
"SoftwareUpdUtility" = Download Updater (AOL LLC)
"TVWiz" = Intel(R) TV Wizard
"WinLiveSuite" = Windows Live Essentials

========== HKEY_USERS Uninstall List ==========

[HKEY_USERS\S-1-5-21-415225045-1735544410-2764562306-1000\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"Google Chrome" = Google Chrome
"Move Media Player" = Move Media Player

========== Last 10 Event Log Errors ==========

Error reading Event Logs: The Event Service is not operating properly or the Event Logs are corrupt!


< End of report >

ken545
2011-09-27, 01:20
No , malware or rootkit that I can see, but lets do this

Please download SystemLook from one of the links below and save it to your Desktop.
Download Mirror #1 (http://jpshortstuff.247fixes.com/SystemLook.exe)
Download Mirror #2 (http://images.malwareremoval.com/jpshortstuff/SystemLook.exe)

Double-click SystemLook.exe to run it.
Copy the content of the following codebox into the main textfield:


:dir
C:\Users\Jessalyn\AppData\Local\{D0121B15-9572-4C64-8BB0-ACAE2927A15B}


Click the Look button to start the scan.
When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
Note: The log can also be found on your Desktop entitled SystemLook.txt

JoyfulJourney
2011-09-28, 07:05
Here ya go:

SystemLook 30.07.11 by jpshortstuff
Log created at 22:04 on 27/09/2011 by Jessalyn
Administrator - Elevation successful

========== dir ==========

C:\Users\Jessalyn\AppData\Local\{D0121B15-9572-4C64-8BB0-ACAE2927A15B} - Parameters: "(none)"

---Files---
None found.

---Folders---
None found.

-= EOF =-

ken545
2011-09-28, 16:09
I think your ok, no viruses, malicious programs or a rootkit. I would recommend just doing a system repair , or better yet if you back up all your documents and pictures to a disk I would do a format and reinstall of windows to guarantee a nice clean and well running computer. I will let the other forum know about this