Since about two updates ago (2 weeks), Spybot 1.6.2.46 loads OK, and I can click to any of the menu options. But when I click Check for Problems, it goes to the scan screen, but nothing happens. I've let it sit for an hour with no action whatever (it used to take 30 minutes to do a scan). If I click Stop Check, it says "unloading user registry hives -- might take a while." Again, nothing else happens. I have to use Task Manager / End Process to kill Spybot. Any ideas?
Try booting into safe mode first,then see if the Spybot scan will run:
Reboot your computer into SafeMode by doing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, begin tapping F8.
Instead of Windows loading as normal, a menu should appear.
Select the first option, to run Windows in Safe Mode.
Spybot ran perfectly in Safe Mode. So what is preventing it from running in normal mode? I've never had this problem before.
Good,I'm glad Spybot ran in safe mode. :)
I'm not sure what might be preventing Spybot from running in normal mode,but when you run in safe mode most startup programs are bypassed.So,it might be worthwhile to see what is running on startup.
This link shows how to export your startup list:
http://www.safer-networking.org/en/howto/startup.html
If you could export it,and then copy and paste your startup list here,I'd appreciate it.
--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---
2009-01-26 blindman.exe (1.0.0.8)
2009-01-26 SDFiles.exe (1.6.1.7)
2009-01-26 SDMain.exe (1.0.0.6)
2009-01-26 SDShred.exe (1.0.2.5)
2009-01-26 SDUpdate.exe (1.6.0.12)
2008-08-14 SDWinSec.exe (1.0.0.12)
2009-01-26 SpybotSD.exe (1.6.2.46)
2009-03-05 TeaTimer.exe (1.6.6.32)
2006-10-02 unins000.exe (51.41.0.0)
2011-10-06 unins001.exe (51.49.0.0)
2009-01-26 Update.exe (1.6.0.7)
2009-11-04 advcheck.dll (1.6.5.20)
2007-04-02 aports.dll (2.1.0.0)
2005-05-31 borlndmm.dll (7.0.4.453)
2005-05-31 delphimm.dll (7.0.4.453)
2008-06-14 DelZip179.dll (1.79.11.1)
2009-01-26 SDHelper.dll (1.6.2.14)
2008-06-19 sqlite3.dll
2009-01-26 Tools.dll (2.1.6.10)
2009-01-16 UninsSrv.dll (1.0.0.0)
2005-05-31 UnzDll.dll (1.73.1.1)
2005-05-31 ZipDll.dll (1.73.2.0)
2011-03-18 Includes\Adware.sbi
2011-08-29 Includes\AdwareC.sbi
2010-08-13 Includes\Cookies.sbi
2010-12-14 Includes\Dialer.sbi
2011-03-08 Includes\DialerC.sbi
2011-02-24 Includes\HeavyDuty.sbi
2011-03-29 Includes\Hijackers.sbi
2011-10-04 Includes\HijackersC.sbi
2010-09-15 Includes\iPhone.sbi
2010-12-14 Includes\Keyloggers.sbi
2011-09-27 Includes\KeyloggersC.sbi
2011-10-04 Includes\Malware.sbi
2011-10-25 Includes\MalwareC.sbi
2011-02-24 Includes\PUPS.sbi
2011-10-11 Includes\PUPSC.sbi
2010-01-25 Includes\Revision.sbi
2011-02-24 Includes\Security.sbi
2011-05-03 Includes\SecurityC.sbi
2008-06-03 Includes\Spybots.sbi
2008-06-03 Includes\SpybotsC.sbi
2011-10-18 Includes\Spyware.sbi
2011-10-18 Includes\SpywareC.sbi
2010-03-08 Includes\Tracks.uti
2011-09-28 Includes\Trojans.sbi
2011-10-25 Includes\TrojansC-02.sbi
2011-10-24 Includes\TrojansC-03.sbi
2011-10-24 Includes\TrojansC-04.sbi
2011-10-25 Includes\TrojansC-05.sbi
2011-09-27 Includes\TrojansC.sbi
2008-03-04 Plugins\Chai.dll
2008-03-05 Plugins\Fennel.dll
2008-02-26 Plugins\Mate.dll
2007-12-24 Plugins\TCPIPAddress.dll
Located: HK_LM:Run, Apoint
command: C:\Program Files\Apoint\Apoint.exe
file: C:\Program Files\Apoint\Apoint.exe
size: 176128
MD5: BDF765B33972A95AE8B5C5262D5E1325
Located: HK_LM:Run, avgnt
command: "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
file: C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
size: 258512
MD5: 478515FA22E17C4CA7177B3305630FA4
Located: HK_LM:Run, DLA
command: C:\WINDOWS\System32\DLA\DLACTRLW.EXE
file: C:\WINDOWS\System32\DLA\DLACTRLW.EXE
size: 122940
MD5: CEFD0E35B35AFD9D1C2FEC9AF81AFDB8
Located: HK_LM:Run, DVDLauncher
command: "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
file: C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
size: 49152
MD5: A28135D4BBAC2A2A179670B0A9B4EF53
Located: HK_LM:Run, IntelWireless
command: "C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe" /tf Intel PROSet/Wireless
file: C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
size: 602182
MD5: D5EE985D5A8B5C5E83BAEAA7D16D13EA
Located: HK_LM:Run, IntelZeroConfig
command: "C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe"
file: C:\Program Files\Intel\Wireless\bin\ZCfgSvc.exe
size: 667718
MD5: F6E9967938C20C4D10122D9716E7BEAA
Located: HK_LM:Run, NvCplDaemon
command: RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
file: C:\WINDOWS\system32\NvCpl.dll
size: 13508608
MD5: 9B487152CCA9A18A09722B22F1D7C5FE
Located: HK_LM:Run, NVHotkey
command: rundll32.exe nvHotkey.dll,Start
file: C:\WINDOWS\system32\nvHotkey.dll
size: 73728
MD5: 0EA63EBB1D375217B96768463548DF6B
Located: HK_LM:Run, NvMediaCenter
command: RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
file: C:\WINDOWS\system32\NvMcTray.dll
size: 86016
MD5: EF79692351261C122A343F1484DF1D1C
Located: HK_LM:Run, nwiz
command: nwiz.exe /installquiet
file: C:\WINDOWS\system32\nwiz.exe
size: 1519616
MD5: AE0A7905C97BA30211C700C3E12DFD83
Located: HK_LM:Run, SigmatelSysTrayApp
command: stsystra.exe
file: C:\WINDOWS\stsystra.exe
size: 282624
MD5: AD2506958DE1937C16C553C0A1BE0572
Located: HK_LM:Run, WinPatrol
command: C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot
file: C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe
size: 325512
MD5: C0992AA77C76FB4CA429CD2C046662F5
Located: HK_LM:Run, ZoneAlarm Client
command: "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
file: C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
size: 1043968
MD5: 883335C7831B0718801C33D079A76B50
Located: HK_CU:Run, ctfmon.exe
where: .DEFAULT...
command: C:\WINDOWS\system32\CTFMON.EXE
file: C:\WINDOWS\system32\CTFMON.EXE
size: 15360
MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3
Located: HK_CU:Run, ctfmon.exe
where: S-1-5-21-2432615870-2850431501-843231134-1005...
command: C:\WINDOWS\system32\ctfmon.exe
file: C:\WINDOWS\system32\ctfmon.exe
size: 15360
MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3
Located: HK_CU:Run, SpybotSD TeaTimer
where: S-1-5-21-2432615870-2850431501-843231134-1005...
command: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
file: C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
size: 2260480
MD5: 390679F7A217A5E73D756276C40AE887
Located: HK_CU:Run, ctfmon.exe
where: S-1-5-21-2432615870-2850431501-843231134-1008...
command: C:\WINDOWS\system32\ctfmon.exe
file: C:\WINDOWS\system32\ctfmon.exe
size: 15360
MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3
Located: HK_CU:Run, ModemOnHold
where: S-1-5-21-2432615870-2850431501-843231134-1008...
command: C:\Program Files\NetWaiting\netWaiting.exe
file: C:\Program Files\NetWaiting\netWaiting.exe
size: 20480
MD5: 676B1D0BFA5EF8005395AB43F33DE1F1
Located: HK_CU:Run, ModemOnHold
where: S-1-5-21-2432615870-2850431501-843231134-500...
command: C:\Program Files\NetWaiting\netWaiting.exe
file: C:\Program Files\NetWaiting\netWaiting.exe
size: 20480
MD5: 676B1D0BFA5EF8005395AB43F33DE1F1
Located: HK_CU:Run, ctfmon.exe
where: S-1-5-18...
command: C:\WINDOWS\system32\CTFMON.EXE
file: C:\WINDOWS\system32\CTFMON.EXE
size: 15360
MD5: 5F1D5F88303D4A4DBC8E5F97BA967CC3
Located: WinLogon, crypt32chain
command: crypt32.dll
file: crypt32.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, cryptnet
command: cryptnet.dll
file: cryptnet.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, cscdll
command: cscdll.dll
file: cscdll.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, dimsntfy
command: %SystemRoot%\System32\dimsntfy.dll
file: %SystemRoot%\System32\dimsntfy.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, ScCertProp
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, Schedule
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, sclgntfy
command: sclgntfy.dll
file: sclgntfy.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, SensLogn
command: WlNotify.dll
file: WlNotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, termsrv
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, WgaLogon
command: WgaLogon.dll
file: WgaLogon.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
Located: WinLogon, wlballoon
command: wlnotify.dll
file: wlnotify.dll
size: 0
MD5: D41D8CD98F00B204E9800998ECF8427E
Warning: if the file is actually larger than 0 bytes,
the checksum could not be properly calculated!
That's not an overly long startup list,and I don't really see anything that should take so many resources that Spybot wouldn't run.
You might want to try this:Down by your computer clock,rightclick and temporarily shut down anything running that isn't needed at the moment,and see if the Spybot scan will run in normal mode after that.
Please leave Antivir and Zone Alarm running,though.
Please let me know how it goes. :)