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femto
2011-11-23, 13:01
Hi,

A program, which I am using already for a long time started to crash. I have found out that this problem only occurs when live protection of Spybot is turned on. What can I do (besides switching off live protection)?

Details:

- Operating System: Windows Vista Business SP2

- Spybot Search&Destroy 2.0.5.0

- Program that crashes:

YAP.exe (this is a text previewer for the LaTeX package of MiKTeX - most probably only known to relatively few of you).

- When does YAP crash?

When it opens with postscript graphics included or when displayed text (and/or graphics) is printed. Crashed program is not closed by windows e.g. after sending error report. Process has to be stopped via task manager.

- Windows Error Message (sorry, it is in German):

Problemsignatur:
Problemereignisname: APPCRASH
Anwendungsname: yap.exe
Anwendungsversion: 2.9.4206.0
Anwendungszeitstempel: 4e335fcb
Fehlermodulname: SDHook32.dll
Fehlermodulversion: 2.0.5.1
Fehlermodulzeitstempel: 4e36cc58
Ausnahmecode: c0000005
Ausnahmeoffset: 0003e7db
Betriebsystemversion: 6.0.6002.2.2.0.256.6
Gebietsschema-ID: 1031
Zusatzinformation 1: fd00
Zusatzinformation 2: ea6f5fe8924aaa756324d57f87834160
Zusatzinformation 3: fd00
Zusatzinformation 4: ea6f5fe8924aaa756324d57f87834160


Is this a program specific problem of live protection or are similar things also happen with other programs? Unfortunately, when looking for "live protection" I found many contributions. If there has been already a thread giving a solution to the described problem, then I would also appreciate if you just would give me the respective link.

Thank you for your help in advance!

femto
2011-11-25, 10:40
I would really appreciate your help!

Thank you.

drghughes
2011-11-27, 21:26
As this is a beta version of Spybot, problems like this will occur. The only solution at this stage is to use v1.6.2, or turn off the live protection.

As you've reported the problem here, there isn't anything more that you need to do http://forums.spybot.info/showthread.php?t=64116&p=414250