View Full Version : Problem with Acer laptop...
drjohnamy
2011-11-29, 04:45
Thanks in advance, kudos for what y'all do here.
My Acer laptop running Windows 7 Starter got a bug, redirector I believe, I was able to disable it but still have some lingering problems. I run Registry Mechanic on a regular basis, that and Spybot. I may have done some sugery in the registry but it has been running, albeit slowly, for several months since the bug. I am set to administrator, but when I try to run ERUNT I get the error message "error saving file c:\windows\erunt\11-28-2011\bcd!continue with next file? [regcreatekeyex:5-access is denied].
I was able to run the DDS logs, the files are attached.
And the Spybot scan, also attached.
Let me know if I forgot anything. Again thanks for your help
Amy
------------------------------------
-- Search result list ---
Congratulations!: No immediate threats were found. (Status)
--- Spybot - Search & Destroy version: 1.6.2 (build: 20090126) ---
Hi,
Re-run DDS and copy-paste dds.txt log contents back here.
drjohnamy
2011-12-03, 02:26
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514
Run by Amy at 20:23:10 on 2011-12-02
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.154 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files\Acer\Registration\GREGsvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\servicing\TrustedInstaller.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\EgisTec IPS\PmmUpdate.exe
C:\Program Files\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Program Files\Elantech\ETDCtrl.exe
C:\Windows\PLFSetI.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\Adobe\Reader 9.0\Reader\reader_sl.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Users\Amy\AppData\Roaming\SanDisk\SanDiskSecureAccess_Manager.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Acer\Acer VCM\AcerVCM.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Program Files\Launch Manager\LMworker.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Program Files\Elantech\ETDCtrlHelper.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Windows\system32\wuauclt.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\taskhost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
uDefault_Page_URL = hxxp://acer.msn.com
mDefault_Page_URL = hxxp://acer.msn.com
mStart Page = hxxp://acer.msn.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
uRun: [SanDiskSecureAccess_Manager.exe] c:\users\amy\appdata\roaming\sandisk\SanDiskSecureAccess_Manager.exe
mRun: [SuiteTray] "c:\program files\egistec mywinlockersuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "c:\program files\egistec ips\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "c:\program files\egistec ips\PmmUpdate.exe"
mRun: [mwlDaemon] c:\program files\egistec mywinlocker\x86\mwlDaemon.exe
mRun: [Norton Online Backup] c:\program files\symantec\norton online backup\NOBuClient.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [ETDCtrl] %ProgramFiles%\Elantech\ETDCtrl.exe
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [Acer ePower Management] c:\program files\acer\acer epower management\ePowerTray.exe
mRun: [SSDMonitor] c:\program files\common files\pc tools\smonitor\SSDMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{8A4012FB-D64B-4CAB-89CB-4949829EAFA2} : NameServer = 192.168.2.1
TCP: Interfaces\{F433C961-DA20-4C9D-A7EB-CBC403AE569F} : DhcpNameServer = 69.1.30.11 69.1.30.10
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2009-6-2 18992]
R1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2009-6-2 16432]
R1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2009-6-2 60976]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 DsiWMIService;Dritek WMI Service;c:\program files\launch manager\dsiwmis.exe [2011-1-11 321104]
R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2011-3-28 734592]
R2 GREGService;GREGService;c:\program files\acer\registration\GREGsvc.exe [2010-1-8 23584]
R2 Live Updater Service;Live Updater Service;c:\program files\acer\acer updater\UpdaterService.exe [2011-1-11 244624]
R2 NOBU;Norton Online Backup;c:\program files\symantec\norton online backup\NOBuAgent.exe [2010-6-1 2057560]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2011-5-30 632792]
R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2011-1-11 260640]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-5-30 1153368]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-4-19 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-4-19 399416]
R2 Updater Service;Updater Service;c:\program files\acer\acer updater\UpdaterService.exe [2011-1-11 244624]
R3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\drivers\ETD.sys [2011-1-11 116008]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C62x86.sys [2011-1-11 68208]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 EUCR;EUCR;c:\windows\system32\drivers\EUCR6SK.sys [2011-1-11 82768]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-5-17 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2011-5-13 1492840]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 MWLService;MyWinLocker Service;c:\program files\egistec mywinlocker\x86\MWLService.exe [2010-5-26 305520]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-6-27 52224]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-13 17920]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2011-11-30 16:44:34 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{81a96127-0cbe-45ff-868e-2c16327085c5}\offreg.dll
2011-11-30 16:44:31 6668624 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{81a96127-0cbe-45ff-868e-2c16327085c5}\mpengine.dll
2011-11-30 16:41:03 -------- d-----w- c:\users\amy\appdata\local\{3E30C366-9ADB-4D1F-AAD9-8FAA04160B8B}
2011-11-30 16:40:51 -------- d-----w- c:\users\amy\appdata\local\{42D6E9CA-755A-4DD3-B000-AF07B199D433}
2011-11-26 02:40:58 -------- d-----w- c:\users\amy\appdata\local\{6A1154E2-5E32-443C-BF17-D63C1D818718}
2011-11-26 02:40:46 -------- d-----w- c:\users\amy\appdata\local\{27AB9FC2-C269-4427-9AEC-306D389AA4BF}
2011-11-23 17:11:59 -------- d-----w- c:\users\amy\appdata\local\{87FE4FEC-A66C-49EB-8BA2-70808D1FDF69}
2011-11-23 17:11:37 -------- d-----w- c:\users\amy\appdata\local\{7BA08335-3F27-495F-A2B3-4BAD895ADA5E}
2011-11-22 21:07:53 -------- d-----w- c:\users\amy\appdata\local\{0542A76E-7DF4-4081-B91B-BD9E1A6015AD}
2011-11-22 21:07:40 -------- d-----w- c:\users\amy\appdata\local\{B4241738-6B99-4D93-BE7E-98ECBC95F3CC}
2011-11-18 23:22:28 -------- d-----w- c:\users\amy\appdata\local\{3377BA9D-9EBB-4F56-8129-6C34115A32A6}
2011-11-18 23:22:15 -------- d-----w- c:\users\amy\appdata\local\{553188E4-72B0-4CC8-87FA-181160EF6843}
2011-11-15 19:40:23 -------- d-----w- c:\users\amy\appdata\local\{BF2D2FF0-CFD4-4E6E-9BA1-D3066C396665}
2011-11-15 19:40:11 -------- d-----w- c:\users\amy\appdata\local\{569A043A-8E6F-4672-9C4C-66E5CA0673AC}
2011-11-15 01:31:58 -------- d-----w- c:\users\amy\appdata\local\{0472C6F8-5C97-4B3E-A67A-75C9CAC140B1}
2011-11-15 01:31:46 -------- d-----w- c:\users\amy\appdata\local\{4589A56F-CA3F-4C8B-B823-FDCDD0F15113}
2011-11-12 00:51:21 -------- d-----w- c:\users\amy\appdata\local\{5B795C64-B418-4830-8A9B-1C7C58B3E548}
2011-11-12 00:51:09 -------- d-----w- c:\users\amy\appdata\local\{09ADE59C-92C9-45E3-9D54-368C2C927D09}
2011-11-09 15:31:17 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 15:31:13 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 15:31:12 2341888 ----a-w- c:\windows\system32\win32k.sys
2011-11-08 02:11:44 -------- d-----w- c:\users\amy\appdata\local\{9FD0CA95-414E-41E2-8A5C-429581E1ED37}
2011-11-08 02:11:30 -------- d-----w- c:\users\amy\appdata\local\{611058C1-D324-4897-8A1B-17F8964B2174}
2011-11-07 13:36:48 -------- d-----w- c:\users\amy\appdata\local\{92D24FD0-85AC-4094-BFAC-DD09C51DF67B}
2011-11-07 13:36:36 -------- d-----w- c:\users\amy\appdata\local\{B3698930-8939-47D0-9C5B-E54D363F40F1}
2011-11-06 23:31:35 -------- d-----w- c:\windows\en
2011-11-06 23:26:09 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2011-11-06 23:26:09 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2011-11-06 23:26:08 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2011-11-06 23:24:39 15712 ----a-w- c:\program files\common files\windows live\.cache\416a470c1cc9cdb01\MeshBetaRemover.exe
2011-11-06 23:15:42 -------- d-----w- c:\users\amy\appdata\local\{08345543-955D-4298-9513-CC74A14DB5D8}
2011-11-06 01:21:57 -------- d-----w- c:\users\amy\appdata\local\{236292EF-6CF3-4FBF-9952-C1D18D5FC7D8}
.
==================== Find3M ====================
.
2011-11-12 00:43:48 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-01 02:42:56 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 20:24:17.62 ===============
Hi,
Download aswMBR (http://public.avast.com/~gmerek/aswMBR.exe) to your desktop. Double click the aswMBR.exe to run it
Click the Scan button to start scan.
On completion of the scan click save log, save it to your desktop and post in your next reply.
drjohnamy
2011-12-05, 03:29
aswMBR version 0.9.8.986 Copyright(c) 2011 AVAST Software
Run date: 2011-12-04 21:21:05
-----------------------------
21:21:05.481 OS Version: Windows 6.1.7601 Service Pack 1
21:21:05.481 Number of processors: 2 586 0x1C0A
21:21:05.497 ComputerName: AMY-PC UserName: Amy
21:21:42.563 Initialize success
21:22:19.252 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-0
21:22:19.252 Disk 0 Vendor: Hitachi_ PB2O Size: 238475MB BusType: 3
21:22:19.283 Disk 0 MBR read successfully
21:22:19.299 Disk 0 MBR scan
21:22:19.299 Disk 0 Windows 7 default MBR code
21:22:19.315 Disk 0 scanning sectors +488394752
21:22:19.408 Disk 0 scanning C:\Windows\system32\drivers
21:22:27.910 Service scanning
21:22:30.609 Modules scanning
21:22:47.691 Disk 0 trace - called modules:
21:22:47.738 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys halmacpi.dll iaStor.sys
21:22:47.753 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85b07030]
21:22:47.769 3 CLASSPNP.SYS[869b859e] -> nt!IofCallDriver -> [0x840659e0]
21:22:47.769 5 ACPI.sys[862bc3d4] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-0[0x8402a028]
21:22:47.785 Scan finished successfully
21:23:04.726 Disk 0 MBR has been saved successfully to "C:\Users\Amy\Desktop\MBR.dat"
21:23:04.757 The log file has been saved successfully to "C:\Users\Amy\Desktop\aswMBR.txt"
Hi
Please visit this webpage for download links, and instructions for running ComboFix tool:
http://www.bleepingcomputer.com/combofix/how-to-use-combofix
Please ensure you read this guide carefully first.
Please continue as follows:
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix, link (http://www.bleepingcomputer.com/forums/topic114351.html)
Remember to re-enable them afterwards.
Click Yes to allow ComboFix to continue scanning for malware.
When the tool is finished, it will produce a report for you.
Please include the following reports for further review, and so we may continue cleansing the system:
C:\ComboFix.txt
New dds log.
A word of warning: Neither I nor sUBs are responsible for any damage you may have caused your machine by running ComboFix. This tool is not a toy and not for everyday use.
drjohnamy
2011-12-06, 04:14
.
DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.7601.17514
Run by Amy at 22:08:50 on 2011-12-05
Microsoft Windows 7 Starter 6.1.7601.1.1252.1.1033.18.1013.296 [GMT -5:00]
.
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Launch Manager\dsiwmis.exe
C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe
C:\Program Files\Acer\Registration\GREGsvc.exe
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Symantec\Norton Online Backup\NOBuAgent.exe
C:\Program Files\Common Files\PC Tools\sMonitor\StartManSvc.exe
C:\Windows\System32\svchost.exe -k HPZ12
C:\Program Files\Acer\Acer VCM\RS_Service.exe
C:\Program Files\Secunia\PSI\PSIA.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Acer\Acer Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Spybot - Search & Destroy\SDWinSec.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\system32\Dwm.exe
C:\Program Files\EgisTec IPS\PmmUpdate.exe
C:\Program Files\EgisTec MyWinLocker\x86\mwlDaemon.exe
C:\Program Files\Realtek\Audio\HDA\RtHDVCpl.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Launch Manager\LManager.exe
C:\Windows\system32\igfxsrvc.exe
C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe
C:\Program Files\Common Files\PC Tools\sMonitor\SSDMonitor.exe
C:\Program Files\Microsoft IntelliPoint\ipoint.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Launch Manager\LMworker.exe
C:\Program Files\Secunia\PSI\psi_tray.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\EgisTec IPS\EgisUpdate.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\igfxext.exe
C:\Program Files\Secunia\PSI\sua.exe
C:\Program Files\Acer\Acer ePower Management\ePowerEvent.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k HPService
C:\Windows\System32\svchost.exe -k secsvcs
C:\Windows\Explorer.exe
C:\Windows\system32\notepad.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Windows\system32\taskhost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\conhost.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.yahoo.com/
mStart Page = hxxp://acer.msn.com
BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - c:\program files\spybot - search & destroy\SDHelper.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - c:\program files\windows live\companion\companioncore.dll
uRun: [SanDiskSecureAccess_Manager.exe] c:\users\amy\appdata\roaming\sandisk\SanDiskSecureAccess_Manager.exe
mRun: [SuiteTray] "c:\program files\egistec mywinlockersuite\x86\SuiteTray.exe"
mRun: [EgisUpdate] "c:\program files\egistec ips\EgisUpdate.exe" -d
mRun: [EgisTecPMMUpdate] "c:\program files\egistec ips\PmmUpdate.exe"
mRun: [mwlDaemon] c:\program files\egistec mywinlocker\x86\mwlDaemon.exe
mRun: [Norton Online Backup] c:\program files\symantec\norton online backup\NOBuClient.exe
mRun: [RtHDVCpl] c:\program files\realtek\audio\hda\RtHDVCpl.exe -s
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [LManager] c:\program files\launch manager\LManager.exe
mRun: [ETDCtrl] %ProgramFiles%\Elantech\ETDCtrl.exe
mRun: [PLFSetI] c:\windows\PLFSetI.exe
mRun: [Acer ePower Management] c:\program files\acer\acer epower management\ePowerTray.exe
mRun: [SSDMonitor] c:\program files\common files\pc tools\smonitor\SSDMonitor.exe
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
mRun: [IntelliPoint] "c:\program files\microsoft intellipoint\ipoint.exe"
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\acervc~1.lnk - c:\program files\acer\acer vcm\AcerVCM.exe
StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\secuni~1.lnk - c:\program files\secunia\psi\psi_tray.exe
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - c:\program files\spybot - search & destroy\SDHelper.dll
DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
TCP: Interfaces\{8A4012FB-D64B-4CAB-89CB-4949829EAFA2} : NameServer = 192.168.2.1
TCP: Interfaces\{F433C961-DA20-4C9D-A7EB-CBC403AE569F} : DhcpNameServer = 69.1.30.11 69.1.30.10
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\acer\acer vcm\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll
Notify: igfxcui - igfxdev.dll
.
============= SERVICES / DRIVERS ===============
.
R1 mwlPSDFilter;mwlPSDFilter;c:\windows\system32\drivers\mwlPSDFilter.sys [2009-6-2 18992]
R1 mwlPSDNServ;mwlPSDNServ;c:\windows\system32\drivers\mwlPSDNserv.sys [2009-6-2 16432]
R1 mwlPSDVDisk;mwlPSDVDisk;c:\windows\system32\drivers\mwlPSDVDisk.sys [2009-6-2 60976]
R1 vwififlt;Virtual WiFi Filter Driver;c:\windows\system32\drivers\vwififlt.sys [2009-7-13 48128]
R2 DsiWMIService;Dritek WMI Service;c:\program files\launch manager\dsiwmis.exe [2011-1-11 321104]
R2 ePowerSvc;Acer ePower Service;c:\program files\acer\acer epower management\ePowerSvc.exe [2011-3-28 734592]
R2 GREGService;GREGService;c:\program files\acer\registration\GREGsvc.exe [2010-1-8 23584]
R2 Live Updater Service;Live Updater Service;c:\program files\acer\acer updater\UpdaterService.exe [2011-1-11 244624]
R2 NOBU;Norton Online Backup;c:\program files\symantec\norton online backup\NOBuAgent.exe [2010-6-1 2057560]
R2 PCToolsSSDMonitorSvc;PC Tools Startup and Shutdown Monitor service;c:\program files\common files\pc tools\smonitor\StartManSvc.exe [2011-5-30 632792]
R2 RS_Service;Raw Socket Service;c:\program files\acer\acer vcm\RS_Service.exe [2011-1-11 260640]
R2 SBSDWSCService;SBSD Security Center Service;c:\program files\spybot - search & destroy\SDWinSec.exe [2011-5-30 1153368]
R2 Secunia PSI Agent;Secunia PSI Agent;c:\program files\secunia\psi\psia.exe [2011-4-19 993848]
R2 Secunia Update Agent;Secunia Update Agent;c:\program files\secunia\psi\sua.exe [2011-4-19 399416]
R2 Updater Service;Updater Service;c:\program files\acer\acer updater\UpdaterService.exe [2011-1-11 244624]
R3 ETD;ELAN PS/2 Port Input Device;c:\windows\system32\drivers\ETD.sys [2011-1-11 116008]
R3 L1C;NDIS Miniport Driver for Atheros AR813x/AR815x PCI-E Ethernet Controller;c:\windows\system32\drivers\L1C62x86.sys [2011-1-11 68208]
R3 PSI;PSI;c:\windows\system32\drivers\psi_mf.sys [2010-9-1 15544]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S3 b57nd60x;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;c:\windows\system32\drivers\b57nd60x.sys [2009-7-13 229888]
S3 EUCR;EUCR;c:\windows\system32\drivers\EUCR6SK.sys [2011-1-11 82768]
S3 fssfltr;fssfltr;c:\windows\system32\drivers\fssfltr.sys [2011-5-17 39272]
S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2011-5-13 1492840]
S3 GamesAppService;GamesAppService;c:\program files\wildtangent games\app\GamesAppService.exe [2010-10-12 206072]
S3 MWLService;MyWinLocker Service;c:\program files\egistec mywinlocker\x86\MWLService.exe [2010-5-26 305520]
S3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\TsUsbFlt.sys [2011-6-27 52224]
S3 vwifimp;Microsoft Virtual WiFi Miniport Service;c:\windows\system32\drivers\vwifimp.sys [2009-7-13 14336]
S3 WSDPrintDevice;WSD Print Support via UMB;c:\windows\system32\drivers\WSDPrint.sys [2009-7-13 17920]
S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]
.
=============== Created Last 30 ================
.
2011-12-06 03:00:22 -------- d-sh--w- C:\$RECYCLE.BIN
2011-12-06 02:11:29 518144 ----a-w- c:\windows\SWREG.exe
2011-12-06 02:11:29 256000 ----a-w- c:\windows\PEV.exe
2011-12-06 02:11:29 208896 ----a-w- c:\windows\MBR.exe
2011-12-06 02:11:28 98816 ----a-w- c:\windows\sed.exe
2011-12-05 02:19:17 56200 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{21a38edb-fe3b-416f-9fe0-1696591bc6b5}\offreg.dll
2011-12-03 01:24:32 6823496 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{21a38edb-fe3b-416f-9fe0-1696591bc6b5}\mpengine.dll
2011-11-30 16:41:03 -------- d-----w- c:\users\amy\appdata\local\{3E30C366-9ADB-4D1F-AAD9-8FAA04160B8B}
2011-11-30 16:40:51 -------- d-----w- c:\users\amy\appdata\local\{42D6E9CA-755A-4DD3-B000-AF07B199D433}
2011-11-26 02:40:58 -------- d-----w- c:\users\amy\appdata\local\{6A1154E2-5E32-443C-BF17-D63C1D818718}
2011-11-26 02:40:46 -------- d-----w- c:\users\amy\appdata\local\{27AB9FC2-C269-4427-9AEC-306D389AA4BF}
2011-11-23 17:11:59 -------- d-----w- c:\users\amy\appdata\local\{87FE4FEC-A66C-49EB-8BA2-70808D1FDF69}
2011-11-23 17:11:37 -------- d-----w- c:\users\amy\appdata\local\{7BA08335-3F27-495F-A2B3-4BAD895ADA5E}
2011-11-22 21:07:53 -------- d-----w- c:\users\amy\appdata\local\{0542A76E-7DF4-4081-B91B-BD9E1A6015AD}
2011-11-22 21:07:40 -------- d-----w- c:\users\amy\appdata\local\{B4241738-6B99-4D93-BE7E-98ECBC95F3CC}
2011-11-18 23:22:28 -------- d-----w- c:\users\amy\appdata\local\{3377BA9D-9EBB-4F56-8129-6C34115A32A6}
2011-11-18 23:22:15 -------- d-----w- c:\users\amy\appdata\local\{553188E4-72B0-4CC8-87FA-181160EF6843}
2011-11-15 19:40:23 -------- d-----w- c:\users\amy\appdata\local\{BF2D2FF0-CFD4-4E6E-9BA1-D3066C396665}
2011-11-15 19:40:11 -------- d-----w- c:\users\amy\appdata\local\{569A043A-8E6F-4672-9C4C-66E5CA0673AC}
2011-11-15 01:31:58 -------- d-----w- c:\users\amy\appdata\local\{0472C6F8-5C97-4B3E-A67A-75C9CAC140B1}
2011-11-15 01:31:46 -------- d-----w- c:\users\amy\appdata\local\{4589A56F-CA3F-4C8B-B823-FDCDD0F15113}
2011-11-12 00:51:21 -------- d-----w- c:\users\amy\appdata\local\{5B795C64-B418-4830-8A9B-1C7C58B3E548}
2011-11-12 00:51:09 -------- d-----w- c:\users\amy\appdata\local\{09ADE59C-92C9-45E3-9D54-368C2C927D09}
2011-11-09 15:31:17 1290608 ----a-w- c:\windows\system32\drivers\tcpip.sys
2011-11-09 15:31:13 708608 ----a-w- c:\program files\common files\system\wab32.dll
2011-11-09 15:31:12 2341888 ----a-w- c:\windows\system32\win32k.sys
2011-11-08 02:11:44 -------- d-----w- c:\users\amy\appdata\local\{9FD0CA95-414E-41E2-8A5C-429581E1ED37}
2011-11-08 02:11:30 -------- d-----w- c:\users\amy\appdata\local\{611058C1-D324-4897-8A1B-17F8964B2174}
2011-11-07 13:36:48 -------- d-----w- c:\users\amy\appdata\local\{92D24FD0-85AC-4094-BFAC-DD09C51DF67B}
2011-11-07 13:36:36 -------- d-----w- c:\users\amy\appdata\local\{B3698930-8939-47D0-9C5B-E54D363F40F1}
2011-11-06 23:31:35 -------- d-----w- c:\windows\en
2011-11-06 23:26:09 69464 ----a-w- c:\windows\system32\XAPOFX1_3.dll
2011-11-06 23:26:09 515416 ----a-w- c:\windows\system32\XAudio2_5.dll
2011-11-06 23:26:08 453456 ----a-w- c:\windows\system32\d3dx10_42.dll
2011-11-06 23:24:39 15712 ----a-w- c:\program files\common files\windows live\.cache\416a470c1cc9cdb01\MeshBetaRemover.exe
2011-11-06 23:15:42 -------- d-----w- c:\users\amy\appdata\local\{08345543-955D-4298-9513-CC74A14DB5D8}
.
==================== Find3M ====================
.
2011-11-12 00:43:48 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-10-01 02:42:56 1638912 ----a-w- c:\windows\system32\mshtml.tlb
.
============= FINISH: 22:09:45.65 ===============
Hi,
How's the system running? Any symptoms remaining?
drjohnamy
2011-12-07, 02:04
It's running great, thanks for your help.
Good. Let's see the final steps then :)
THESE STEPS ARE VERY IMPORTANT
Let's reset system restore
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs changing those files. This is the only way to clean these files: You will lose all previous restore points which are likely to be infected. Please note you need Administrator Access to do clean the restore points.
A To disable the System Restore feature:
1. Click on the Start button.
2. Hover over the Computer option, right click on it and then click Properties.
3. On the left hand side, click Advanced Settings.
4. If asked to permit the action, click on Allow.
5. Click on the System Protection tab.
6. Select c: drive and click Configure...
7. Select Turn off protection
8. Press OK.
Repeat steps 6-8 for each hard drive.
B. Reboot.
C Turn ON System Restore.
Follow the steps like you did when disabling system restore but on step 7. select Restore system settings and previous versions of files -option.
Now lets uninstall ComboFix:
Click START then RUN
Now copy-paste Combofix /uninstall in the runbox and click OK
UPDATING WINDOWS AND INTERNET EXPLORER
IMPORTANT: You Need to Update Windows and Internet Explorer to protect your computer from the malware that is around on the Internet. Please go to the windows update site (http://windowsupdate.microsoft.com/) to get the critical updates.
If you are running Microsoft Office, or any portion thereof, go to the Microsoft's Office Update site and make sure you have at least all the critical updates installed (Free) Microsoft Office Update.
Make your Internet Explorer more secure
This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt
Change the Download unsigned ActiveX controls to Disable
Change the Initialize and script ActiveX controls not marked as safe to Disable
Change the Installation of desktop items to Prompt
Change the Launching programs and files in an IFRAME to Prompt
Change the Navigate sub-frames across different domains to Prompt
When all these settings have been made, click on the OK button.
If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.
The following are recommended third party programs that are designed to keep your computer clean. A link as well as a brief description is included with each item.
Download and run Secunia Personal Software Inspector (PSI) (http://secunia.com/vulnerability_scanning/personal/) and fix its findings. Leave the program installed so you'll stay alarmed about vulnerable components in future too.
Get Anti Virus Software and keep it updated - Most AVs will update automatically, but if not I would recommend making updating the AV the first job every time the PC is connected to the internet. An AV that is using defs that are seven days old is not going to be much protection. If you do not update your anti virus software then it will not be able to catch any of the new variants that may come out. Good free antivirus programs are:
Antivir (http://free-av.com/en/download/1/download_avira_antivir_personal__free_antivirus.html)
Avast! (http://www.avast.com/eng/download-avast-home.html)
Good commercial ones are from:
Kaspersky (http://www.kaspersky.com/homeuser) and
ESET (http://www.eset.com/products/index.php)
Just a final reminder for you. I am trying to stress these two points.
UPDATE UPDATE UPDATE!!! Make sure you do this about every 1-2 weeks.
Make sure all of your security programs are up to date.
Visit Microsoft's Windows Update Site Frequently - It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.
Once again, please post and tell me how things are going with your system... problems etc.
Have a great day,
Blade :cool:
drjohnamy
2011-12-08, 03:17
Thanks again, everything thing seems back to normal.
Since this issue appears to be resolved ... this Topic has been closed. Glad I could help. :)
Note:If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a fresh DDS log and a link to your previous thread.
If it has been less than three days since your last response and you need the thread re-opened, please send me or other MOD a private message (pm). A valid, working link to the closed topic is required.