View Full Version : W3i.IQ5.fraud removal issue
jklseattle
2011-12-12, 05:34
The above mentioned entry was found in a recent S&D scan, but S&D can't remove it. It tells me that I can't remove it because I'm not an administrator, even though I am logged into an administrator account. Multiple attempts to remove have failed for the same, repeated reason. I tried to make sense of the forum's manual removal options, but it's greek to me. Can someone help with this?
Hello jklseattle,
"On Windows Vista and Windows 7, Spybot-S&D might tell you that you are not authorized to perform some actions, since they require Administrator rights. You can solve this problem as follows:
1. Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
2. Choose Run as administrator from the context menu."
From our FAQ here: http://www.safer-networking.org/en/faq/42.html :)
Please try that first, then if you still need help with manual removal start a new topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and a volunteer analyst will advise when available.
First see that forum's FAQ which also includes instructions in post #2 on how to provide DDS logs, which are the logs used in the preliminary analysis.
"BEFORE You POST"(Please read this Procedure Before Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288)
Best regards.
loudermp
2012-12-11, 23:15
I read about another user of Spybot having this issue, to solve it he just had to update Spybot, I hope this helps, good luck.:)
I ran SSD yesterday and saw I had this, too. Anyone know where it came from?
I had the "must run as admin" error. Came here, l learned what to do, just ran SSD and it is gone..
Thank you!