Not able to "fix" problems in Spybot.

[Meowshi]

Hello, I have a problem. When I run a scan to fix spyware infections an error occurs that prevents me from fixing them:

http://img14.imageshack.us/img14/8747/sighm.gif

Someone suggested that the problem was that I needed to run Spybot as an administrator, but the same error pops up with I try to do that:

http://img851.imageshack.us/img851/1778/sigh2.gif

The program then starts normally, I run a scan, and the error box returns to prevent me from delete the spyware entries. :sad:

I've tried re-installing several times with no luck, and I've also ran virus scans and such. Nothing seems to fix it. Anyone have any ideas?

[spybotsandra]

Hello,

Windows Vista/Windows 7 might tell you that you are not being allowed to operate at the administration level of your computer.
You can solve this problem as follows:
Right-click the Spybot - Search & Destroy entry in your start menu,
instead of just left-clicking to start it.
Then, choose Run as administrator/take ownership from the context menu.
You will find a screenshot of this problem (http://www.safer-networking.org/en/faq/42.html) in our FAQ.

Best regards
Sandra
Team Spybot

[Meowshi]

Well the problem is that when I choose "Run as administrator", the error box pops up. Even after I close the error box and the program starts, the problem persists. I still can't actually fix any of the spyware infections.

[spybotsandra]

Hello,

Please uninstall Spybot - Search & Destroy according to the following link (http://www.safer-networking.org/en/howto/uninstall.html).
Then download a fresh copy of Spybot - Search & Destroy (http://www.safer-networking.org/en/download/index.html) and try to install it again.

Best regards
Sandra
Team Spybot