Email sending out spam. IE crashes on startup.

[jpc763]

My main computer seems to be having issues.

First Issue: My email seems to be sending spam. I regularly get undeliverable emails to unknown recipients with messages that are clearly SPAM.

Second Issue: Internet Explorer 8 crashes on startup. Usually crashes 3 or 4 times before successfully opening up.

I have downloaded CCB (per the FAQ) and here is the log. The Attach.txt is available per request.

Thanks in advance for your help and Merry Christmas!

------------------

.
DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 8.0.6001.19088
Run by Crowley at 11:59:53 on 2011-12-24
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3838.1155 [GMT -7:00]
.
AV: Norton Security Suite *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
.
============== Running Processes ===============
.
C:\Windows\system32\wininit.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\SLsvc.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\Ati2evxx.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Windows\system32\lxctcoms.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\ccSvcHst.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\chatsupport.palm.com\bin\tgsrvc.exe
C:\Program Files (x86)\Common Files\Ulead Systems\DVD\ULCDRSvr.exe
C:\Windows\System32\svchost.exe -k WerSvcGroup
C:\Windows\system32\SearchIndexer.exe
C:\PROGRA~2\COMMON~1\X10\Common\x10nets.exe
C:\Windows\system32\DRIVERS\xaudio64.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\Windows\system32\WUDFHost.exe
C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\ccSvcHst.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\RAVCpl64.exe
C:\Program Files (x86)\Lexmark 5400 Series\lxctmon.exe
C:\Program Files (x86)\Lexmark 5400 Series\ezprint.exe
C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files (x86)\spybot - search & destroy\TeaTimer.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\IOI\ButtonMonitor.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe
C:\Program Files (x86)\Palm\Hotsync.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BluetoothHeadsetProxy.exe
C:\Program Files (x86)\Common Files\Intuit\Update Service\IntuitUpdateService.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\splwow64.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10o_ActiveX.exe
C:\Windows\system32\msiexec.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Program Files (x86)\Microsoft Streets & Trips 2009\StreetsOlkShim.exe
C:\Windows\system32\DllHost.exe
C:\Windows\system32\DllHost.exe
C:\Windows\SysWOW64\cmd.exe
C:\Windows\SysWOW64\cscript.exe
C:\Windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://my.yahoo.com/
uDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5694
mStart Page = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5694
mDefault_Page_URL = hxxp://www.gateway.com/g/startpage.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5694
mSearchAssistant = hxxp://www.gateway.com/g/sidepanel.html?Ch=Retail&SubCH=&Br=GTW&Loc=ENG_US&Sys=DTP&M=GT5694
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Reader Link Helper: {06849e9f-c8d7-4d59-b87d-784b7d6be0b3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - C:\Program Files\Lexmark Toolbar\toolband.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Symantec NCO BHO: {602adb0e-4aff-4217-8aa1-95dac4dfa408} - C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\coIEPlg.dll
BHO: Symantec Intrusion Prevention: {6d53ec84-6aae-4787-aeee-f4628f01010c} - C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\IPSBHO.DLL
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: Lexmark Toolbar: {1017a80c-6f09-4548-a84d-edd6ac9525f0} - C:\Program Files\Lexmark Toolbar\toolband.dll
TB: Norton Toolbar: {7febefe3-6b19-4349-98d2-ffb09d4b49ca} - C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\coIEPlg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [swg] "C:\Program Files (x86)\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
uRun: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
uRun: [ehTray.exe] C:\Windows\ehome\ehTray.exe
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
uRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10o_ActiveX.exe -update activex
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
mRun: [ButtonMonitor] C:\Program Files (x86)\IOI\ButtonMonitor.exe
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [<NO NAME>]
mRun: [UVS10 Preload] "C:\Program Files (x86)\Ulead Systems\Ulead VideoStudio SE DVD\uvPL.exe"
mRun: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
mRun: [Monitor.exe] "C:\Program Files (x86)\Network Camera\Network Camera Surveillance Utility\Monitor.exe"
mRun: [Recorder.exe] "C:\Program Files (x86)\Network Camera\Network Camera Surveillance Utility\Recorder.exe"
mRun: [Lexmark 5400 Series] "C:\Program Files (x86)\Lexmark 5400 Series\fm3032.exe" /s
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\BLUETO~1.LNK - C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\GOOGLE~1.LNK - C:\Program Files (x86)\Google\Google Calendar Sync\GoogleCalendarSync.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HOTSYN~1.LNK - C:\Program Files (x86)\Palm\Hotsync.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)
mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000
IE: Send image to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie_ctx.htm
IE: Send page to &Bluetooth Device... - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\PROGRA~2\MICROS~2\Office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - C:\PROGRA~2\MICROS~2\Office12\REFIEBAR.DLL
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
Trusted Zone: intuit.com\ttlc
DPF: Garmin Communicator Plug-In - hxxps://static.garmincdn.com/gcp/ie/2.9.3.0/GarminAxControl.CAB
DPF: {01614D85-E2FC-40AC-BAB5-24CE29E94DB4} - hxxp://192.168.1.104/img/Viewer.cab
DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} - hxxp://upload.facebook.com/controls/2008.10.10_v5.5.8/FacebookPhotoUploader5.cab
DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} - hxxp://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.5.0.cab
DPF: {74F4F118-91E6-4AFC-B8D2-04066781F239} - hxxps://webdeposit.ensenta.com/eztwainx.cab
DPF: {87BE3784-6977-4E84-AA08-55A96B9CEAC5} - hxxp://192.168.0.253:50000/bl_camera.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_05-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
TCP: Interfaces\{FB6D127E-1638-46AA-BE60-19496E8DBAD3} : DhcpNameServer = 75.75.76.76 75.75.75.75
Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll
Handler: symres - {AA1061FE-6C41-421f-9344-69640C9732AB} - C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\CoIEPlg.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Adobe PDF Reader Link Helper: {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
BHO-X64: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: Symantec NCO BHO: {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\coIEPlg.dll
BHO-X64: Symantec NCO BHO - No File
BHO-X64: Symantec Intrusion Prevention: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\IPSBHO.DLL
BHO-X64: Symantec Intrusion Prevention - No File
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Google Toolbar Notifier BHO: {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.7.7018.1622\swg.dll
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: Lexmark Toolbar: {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
TB-X64: Norton Toolbar: {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\coIEPlg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe"
mRun-x64: [ButtonMonitor] C:\Program Files (x86)\IOI\ButtonMonitor.exe
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun-x64: [(Default)]
mRun-x64: [UVS10 Preload] "C:\Program Files (x86)\Ulead Systems\Ulead VideoStudio SE DVD\uvPL.exe"
mRun-x64: [HotSync] "C:\Program Files\PalmSource\Desktop\HotSync.exe" -AllUsers
mRun-x64: [Monitor.exe] "C:\Program Files (x86)\Network Camera\Network Camera Surveillance Utility\Monitor.exe"
mRun-x64: [Recorder.exe] "C:\Program Files (x86)\Network Camera\Network Camera Surveillance Utility\Recorder.exe"
mRun-x64: [Lexmark 5400 Series] "C:\Program Files (x86)\Lexmark 5400 Series\fm3032.exe" /s
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 8.0\Reader\Reader_sl.exe"
mRun-x64: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun-x64: [GrooveMonitor] "C:\Program Files (x86)\Microsoft Office\Office12\GrooveMonitor.exe"
mRunOnce-x64: [Launcher] %WINDIR%\SMINST\launcher.exe
IE-X64: {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll
.
============= SERVICES / DRIVERS ===============
.
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\system32\drivers\N360x64\0308030.006\SYMEFA64.SYS --> C:\Windows\system32\drivers\N360x64\0308030.006\SYMEFA64.SYS [?]
R1 BHDrvx64;Symantec Heuristics Driver;C:\Windows\system32\Drivers\N360x64\0308030.006\BHDrvx64.sys --> C:\Windows\system32\Drivers\N360x64\0308030.006\BHDrvx64.sys [?]
R1 ccHP;Symantec Hash Provider;C:\Windows\system32\Drivers\N360x64\0308030.006\ccHPx64.sys --> C:\Windows\system32\Drivers\N360x64\0308030.006\ccHPx64.sys [?]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\Norton\Definitions\IPSDefs\20111223.001\IDSviA64.sys [2011-12-23 488568]
R1 mfehidk;McAfee Inc. mfehidk;C:\Windows\system32\drivers\mfehidk.sys --> C:\Windows\system32\drivers\mfehidk.sys [?]
R2 N360;Norton Security Suite;C:\Program Files (x86)\Norton Security Suite\Engine\3.8.3.6\ccSvcHst.exe [2011-10-31 117648]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\spybot - search & destroy\SDWinSec.exe [2011-11-14 1153368]
R2 tgsrvc_chatsupport.palm.com;SupportSoft Repair Service (chatsupport.palm.com);C:\Program Files (x86)\chatsupport.palm.com\bin\tgsrvc.exe [2008-5-21 148768]
R3 CAXHWBS2;CAXHWBS2;C:\Windows\system32\DRIVERS\CAXHWBS2.sys --> C:\Windows\system32\DRIVERS\CAXHWBS2.sys [?]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2011-11-26 138360]
R3 RTL8187B;Realtek RTL8187B Wireless 802.11g 54Mbps USB 2.0 Network Adapter;C:\Windows\System32\drivers\rtl8187B.sys [2008-5-6 340000]
R3 SYMNDISV;Symantec Network Filter Driver;C:\Windows\system32\Drivers\N360x64\0308030.006\SYMNDISV.SYS --> C:\Windows\system32\Drivers\N360x64\0308030.006\SYMNDISV.SYS [?]
R3 yukonx64;NDIS6.0 Miniport Driver for Marvell Yukon Ethernet Controller;C:\Windows\system32\DRIVERS\yk60x64.sys --> C:\Windows\system32\DRIVERS\yk60x64.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-8 135664]
S3 b57nd60a;Broadcom NetXtreme Gigabit Ethernet - NDIS 6.0;C:\Windows\system32\DRIVERS\b57nd60a.sys --> C:\Windows\system32\DRIVERS\b57nd60a.sys [?]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2010-2-8 135664]
S3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\system32\drivers\mfeavfk.sys --> C:\Windows\system32\drivers\mfeavfk.sys [?]
S3 mferkdk;McAfee Inc. mferkdk;C:\Windows\system32\drivers\mferkdk.sys --> C:\Windows\system32\drivers\mferkdk.sys [?]
S3 mfesmfk;McAfee Inc. mfesmfk;C:\Windows\system32\drivers\mfesmfk.sys --> C:\Windows\system32\drivers\mfesmfk.sys [?]
S3 MosIrUsb;MosIrUsb.sys;C:\Windows\system32\DRIVERS\MosIrUsb.sys --> C:\Windows\system32\DRIVERS\MosIrUsb.sys [?]
S3 PerfHost;Performance Counter DLL Host;C:\Windows\SysWOW64\perfhost.exe [2008-1-20 19968]
S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\WPF\WPFFontCache_v0400.exe [2010-3-18 1020768]
S4 clr_optimization_v2.0.50727_64;Microsoft .NET Framework NGEN v2.0.50727_X64;C:\Windows\Microsoft.NET\Framework64\v2.0.50727\mscorsvw.exe [2009-8-15 93184]
.
=============== File Associations ===============
.
JSEFile=C:\Windows\SysWOW64\WScript.exe "%1" %*
.
=============== Created Last 30 ================
.
2011-12-24 18:50:38 388096 ----a-r- C:\Users\Crowley\AppData\Roaming\Microsoft\Installer\{45A66726-69BC-466B-A7A4-12FCBA4883D7}\HiJackThis.exe
2011-12-24 18:50:37 -------- d-----w- C:\Program Files (x86)\Trend Micro
2011-12-15 19:26:17 10750291 ----a-w- C:\ProgramData\SPLACDD.tmp
.
==================== Find3M ====================
.
2011-10-12 01:34:47 56952 ----a-w- C:\Windows\System32\drivers\N360x64\0308030.006\symndisv.sys
2011-10-12 01:34:47 561800 ----a-w- C:\Windows\System32\drivers\N360x64\0308030.006\cchpx64.sys
2011-10-12 01:34:47 44152 ----a-w- C:\Windows\System32\drivers\N360x64\0308030.006\symndis.sys
2011-10-12 01:34:47 43640 ----a-w- C:\Windows\System32\drivers\N360x64\0308030.006\symids.sys
2011-10-12 01:34:47 279160 ----a-w- C:\Windows\System32\drivers\N360x64\0308030.006\symtdi.sys
2011-10-12 01:34:47 120952 ----a-w- C:\Windows\System32\drivers\N360x64\0308030.006\symfw.sys
.
============= FINISH: 12:00:53.74 ===============

[shelf life]

hi jpc763,

Please download the free version of Malwarebytes (http://www.malwarebytes.org/mbam.php) to your desktop.

Double-click mbam-setup.exe and follow the prompts to install the program.

Be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.

If an update is found, it will download and install the latest version.

Once the program has loaded, select Perform FULL SCAN, then click Scan.
When the scan is complete, click OK, then Show Results to view the results.

Be sure that everything is checked, and click *Remove Selected.*

*A restart of your computer may be required to remove some items. If prompted please restart your computer to complete the fix.*

When completed, a log will open in Notepad. Please save it to a convenient location. The log can also be opened by going to Start > All Programs > Malwarebytes' Anti-Malware > Logs > log-date.txt
Post the log in your reply.

For IE you can try setting it back to its defaults. with IE open go to tools>internet options> under the advanced tab I think it is- there is a Reset button. Click it, then close and restart IE.

[jpc763]

Hello! Thanks for helping out.

I have run Malwarebytes and updated it to the latest. It did not find anything. Here is the log.

alwarebytes Anti-Malware 1.60.0.1800
www.malwarebytes.org

Database version: v2011.12.28.01

Windows Vista Service Pack 1 x64 NTFS
Internet Explorer 8.0.6001.19088
Crowley :: CROWLEY-PC [administrator]

12/27/2011 8:11:18 PM
mbam-log-2011-12-27 (20-11-18).txt

Scan type: Full scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 403098
Time elapsed: 2 hour(s), 37 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

At the end of your message, you gave instructions for IE. Was that for the crash problem I am having?

Thanks, John

[shelf life]

The malwarebytes log is a good start. Yes the reset was for IE, didnt work right?

[jpc763]

The IE reset seems to have made it better. I have not seen a crash since resetting.

[shelf life]

IE reset seems to have made it better. I have not seen a crash since resetting.

Sometimes add-ons can cause problems.

For the E-mail issue we will get another download as a check for malware to confirm if the e-mails are really originating from your machine.

Please download aswMBR (http://public.avast.com/~gmerek/aswMBR.exe) to your desktop.

Double click the aswMBR.exe to run it

Click the "Scan" button to start scan

On completion of the scan click save log, save it to your desktop and post in your next reply

[jpc763]

Thank you. I will download next.

Quick question, I have not seen a delivery failure in about 3 weeks. After the first flood of failure notices, I changed the email password. A few weeks later I got several failures so assumed the password change didnt fix it.

Could that have fixed anything?

[shelf life]

I think a possibility is that a spammer is using your E-mail address in the "from field" to crank out e-mails. In this case a new password wont help.

See link. (http://www.seas.upenn.edu/cets/answers/undeliverable.html)