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Spybot wont allow programs to open

J

justindahl

New member
When I attempt to open Google Chrome, itunes, Firefox, and even Uninstall Spybot S&D a window opens saying "scanning _____" and then nothing found. If I try to open above mentioned programs the process starts again. ther are no option buttons or anything on the window only a close but and the "X" in the upper right hand corner.

any help?
thanks

justin
 
Hello,

To disable the single files scan please open the registry editor by:
(a)
press windowskey + r then enter "regedit" (without quotation marks)
or
(b)
click on "start" , then "run" and enter "regedit" (without quotation marks)

(a+b)
and then browse to the following path.

Please delete the following registry keys:

HKEY_CLASSES_ROOT\*\shell\sdfiles
HKEY_CLASSES_ROOT\Folder\shell\sdfiles

For more information, please have a look at this thread in our forum.

Best regards
Sandra
Team Spybot
 
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