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chelseafan
2012-02-28, 01:15
Redirected on google.

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DDS (Ver_2011-08-26.01) - NTFSx86
Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_26
Run by James at 0:05:52 on 2012-02-28
Microsoft Windows XP Home Edition 5.1.2600.3.1252.1.1033.18.511.154 [GMT 0:00]
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AV: Microsoft Security Essentials *Enabled/Outdated* {EDB4FA23-53B8-4AFA-8C5D-99752CCA7095}
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============== Running Processes ===============
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C:\WINDOWS\system32\svchost -k DcomLaunch
svchost.exe
c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe -k netsvcs
C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
C:\WINDOWS\Explorer.EXE
svchost.exe
svchost.exe
C:\WINDOWS\system32\spoolsv.exe
svchost.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\BCMSMMSG.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Microsoft Security Client\msseces.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe -k HTTPFilter
C:\Documents and Settings\James\My Documents\Texter\texter.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Mozilla Firefox\firefox.exe
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============== Pseudo HJT Report ===============
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uInternet Connection Wizard,ShellNext = hxxp://google.co.uk/
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
EB: {32683183-48a0-441b-a342-7c2a440a9478} - No File
uRun: [Google Update] "c:\documents and settings\james\local settings\application data\google\update\GoogleUpdate.exe" /c
uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup
mRun: [BCMSMMSG] BCMSMMSG.exe
mRun: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
mRun: [nwiz] nwiz.exe /install
mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
mRun: [MSC] "c:\program files\microsoft security client\msseces.exe" -hide -runkey
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
dRun: [CTFMON.EXE] c:\windows\system32\CTFMON.EXE
dRun: [DWQueuedReporting] "c:\progra~1\common~1\micros~1\dw\dwtrig20.exe" -t
StartupFolder: c:\docume~1\james\startm~1\programs\startup\texter.lnk - c:\documents and settings\james\my documents\texter\texter.exe
IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
LSP: mswsock.dll
DPF: DirectAnimation Java Classes - file://c:\windows\java\classes\dajava.cab
DPF: Microsoft XML Parser for Java - file://c:\windows\java\classes\xmldso.cab
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} - hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} - hxxp://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab56907.cab
DPF: {CAFEEFAC-0016-0000-0026-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_26-windows-i586.cab
DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
DPF: {F5A7706B-B9C0-4C89-A715-7A0C6B05DD48} - hxxp://messenger.zone.msn.com/binary/MineSweeper.cab56986.cab
TCP: DhcpNameServer = 192.168.2.1
TCP: Interfaces\{58CA3B6D-AC73-44C1-A37B-8FD76DFB12BA} : DhcpNameServer = 192.168.2.1
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
Name-Space Handler: ftp\* - {419A0123-4312-1122-A0C0-434FDA6DA542} - c:\program files\coreftp\pftpns.dll
SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
Hosts: 94.63.147.22 www.google.com
Hosts: 94.63.147.23 www.bing.com
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================= FIREFOX ===================
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FF - ProfilePath - c:\documents and settings\james\application data\mozilla\firefox\profiles\ejjv6hx2.default\
FF - prefs.js: browser.startup.homepage - hxxp://google.co.uk
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprpchromebrowserrecordext.dll
FF - plugin: c:\documents and settings\all users\application data\real\realplayer\browserrecordplugin\mozillaplugins\nprphtml5videoshim.dll
FF - plugin: c:\documents and settings\james\local settings\application data\google\update\1.3.21.99\npGoogleUpdate3.dll
FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll
FF - plugin: c:\program files\microsoft silverlight\4.0.60831.0\npctrlui.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll
FF - plugin: c:\program files\veetle\player\npvlc.dll
FF - plugin: c:\program files\veetle\plugins\npVeetle.dll
FF - plugin: c:\program files\veetle\vlcbroadcast\npvbp.dll
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============= SERVICES / DRIVERS ===============
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R1 MpFilter;Microsoft Malware Protection Driver;c:\windows\system32\drivers\MpFilter.sys [2011-4-18 165648]
R1 MpKsl8e6df9ce;MpKsl8e6df9ce;c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{f0b75d06-75af-4f6a-85cb-62c3641ca9f2}\MpKsl8e6df9ce.sys [2012-2-27 29904]
R2 cpuz135;cpuz135;c:\windows\system32\drivers\cpuz135_x32.sys [2011-6-14 21992]
S1 MpKsl60226a20;MpKsl60226a20;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8a45fce0-cd11-4f43-b5ed-997b004e9dce}\mpksl60226a20.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{8a45fce0-cd11-4f43-b5ed-997b004e9dce}\MpKsl60226a20.sys [?]
S1 MpKslc01a3dcb;MpKslc01a3dcb;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b394221e-33aa-4c10-80c9-b74a27b7bf95}\mpkslc01a3dcb.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{b394221e-33aa-4c10-80c9-b74a27b7bf95}\MpKslc01a3dcb.sys [?]
S1 MpKslc93a2d24;MpKslc93a2d24;\??\c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{1fe62fb8-b734-4656-b7f9-e2e26e9b6572}\mpkslc93a2d24.sys --> c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{1fe62fb8-b734-4656-b7f9-e2e26e9b6572}\MpKslc93a2d24.sys [?]
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=============== Created Last 30 ================
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2012-02-27 23:58:00 29904 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{f0b75d06-75af-4f6a-85cb-62c3641ca9f2}\MpKsl8e6df9ce.sys
2012-02-27 23:57:51 56200 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{f0b75d06-75af-4f6a-85cb-62c3641ca9f2}\offreg.dll
2012-02-27 23:57:41 6823496 ----a-w- c:\documents and settings\all users\application data\microsoft\microsoft antimalware\definition updates\{f0b75d06-75af-4f6a-85cb-62c3641ca9f2}\mpengine.dll
2012-02-27 23:56:44 -------- d-----w- c:\windows\system32\wbem\repository\FS
2012-02-27 23:56:44 -------- d-----w- c:\windows\system32\wbem\Repository
2012-02-06 16:52:07 -------- d-----w- c:\documents and settings\james\local settings\application data\LastPass
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==================== Find3M ====================
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2012-01-31 12:44:05 237072 ------w- c:\windows\system32\MpSigStub.exe
2012-01-09 18:29:52 414368 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2011-12-16 12:22:58 385024 ----a-w- c:\windows\system32\html.iec
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============= FINISH: 0:06:42.67 ===============

diver79
2012-02-29, 18:38
Hi and welcome to Safer-Networking, sorry for any delay in answering your request for help, the forum is really busy.
My name is Diver79, and I will be helping you with your malware problems.

Before we start please note the following important guidelines.

The instructions given are for THIS computer only! Using these instructions on a different computer, can make it inoperable!
Please DO NOT run any other software or scans whilst I am helping you.

Note: If you haven't done so already, please ensure you have read the following article. "BEFORE You POST"(Please read this Procedure Before Requesting Assistance) (http://forums.spybot.info/showthread.php?t=288) where the conditions for receiving help here are explained.
Please be aware that removing Malware is a potentially hazardous undertaking. I will take care not to knowingly suggest courses of action that might damage your computer. However it is impossible for me to foresee all interactions that may happen between the software on your computer and those we'll use to clear you of infection, and I cannot guarantee the safety of your system. It is possible that we might encounter situations where the only recourse is to re-format and re-install your operating system, or to necessitate you taking your computer to a repair shop.Because of this, I advise you to backup any personal files and folders before you start.
How do I backup my files and folders in XP? (http://www.winxptutor.com/ntbackup.htm)

Looking into your logs now. Will post instructions soon...

diver79.

diver79
2012-02-29, 18:48
Hi chelseafan,

I'm afraid I have some bad news...

Rootkit
Your computer has a dangerous Rootkit infection called zeroaccess. This particular rootkit also come with Backdoor functionality, allowing an unauthorized user to gain access to your computer. A rootkit is a set of software tools intended for concealing running processes, files or system data from the operating system.

You are strongly advised to do the following:

Disconnect the computer from the Internet and from any networked computers until it is cleaned.
Back up all your important data except programs. The programs can be reinstalled back from the original disc or from the Net.
Call all your banks, financial institutions, credit card companies and inform them that you may be a victim of identity theft and put a watch on your accounts. If you don't mind the hassle, change all your account numbers.
From a clean computer, change all your passwords (ISP login password, your email address(es) passwords, financial accounts, PayPal, eBay, Amazon, online groups and forums and any other online activities you carry out which require a username and password).

DO NOT change your passwords from this computer as the attacker will be able to get all the new passwords and transaction records.

Due to its rootkit functionality, your computer is very likely to have been compromised and there is no way that it can be trusted again. Many experts in the security community believe that once infected with this type of Trojan, the best course of action would be to do a reformat and reinstallation of the operating system (OS). However, if you do not have the resources to reinstall your OS and would like me to attempt to clean your machine, I will be happy to do so.

To help you understand more, please take some time to read the following articles:

What are rootkits from Wikipedia (http://en.wikipedia.org/wiki/Rootkit)
How do I respond to a possible identity theft and how do I prevent it (http://www.dslreports.com/faq/10451)
When should do a reformat and reinstallation of my OS (http://www.dslreports.com/faq/10063)
How to backup your files in Windows XP (http://support.microsoft.com/kb/308422)

Should you have any questions please feel free to ask.

Please let me know what you have decided to do in your next post.

chelseafan
2012-02-29, 19:54
I've decided to reformat...